Juliana Miehle's research while affiliated with Ulm University and other places

Publications (17)

Article
With the aim of designing a spoken dialogue system which has the ability to adapt to the user's communication idiosyncrasies, we investigate whether it is possible to carry over insights from the usage of communication styles in human-human interaction to human-computer interaction. In an extensive literature review, it is demonstrated that communi...
Chapter
Contemporary societies are comprised of individuals very diverse in terms of culture, status, gender and age. In this context, there is no single system behaviour that fits all users, not even considering the traditional “personalization” efforts of adaptable systems, in which individual users can explicitly tailor some system features to their nee...
Preprint
Full-text available
The collection of spatiotemporal tourism information is important in smart tourism and user-generated contents are perceived as reliable information. Participatory sensing is a useful method for collecting such data, and the active contribution of users is an important aspect for continuous and efficient data collection. This study has focused on t...
Article
Full-text available
Numerous technologies exist for promoting a healthier lifestyle. These technologies collectively referred to as “Behavior Change Support Systems”. However, the majority of existing apps use quantitative data representation. Since it is difficult to understand the meaning behind quantitative data, this approach has been suggested to lower users’ mot...
Chapter
The cultural background has a great influence on the people’s behaviour and perception. With the aim of designing a culturally sensitive conversational assistant, we have investigated whether culture-specific parameters may be trained by use of a supervised learning approach. We have used a dialogue management framework based on the concept of prob...
Book
This book aims to explore and discuss theories and technologies for the development of socially competent and culture-aware embodied conversational agents for elderly care. To tackle the challenges in ageing societies, this book was written by experts who have a background in assistive technologies for elderly care, culture-aware computing, multimo...
Chapter
We present an indoor navigation system that is based on natural spoken interaction. The system navigates the user through the University of Ulm based on scripts, supporting three different routes and varying communication styles for the system descriptions. Furthermore, the system is able to cope with incomplete scripts and inconclusive situations...
Preprint
In order to take up the challenge of realising user-adaptive system behaviour, we present an extension for the existing OwlSpeak Dialogue Manager which enables the handling of dynamically created dialogue actions. This leads to an increase in flexibility which can be used for adaptation tasks. After the implementation of the modifications and the i...
Chapter
In this work, we present the development and evaluation of a social companion and conversational partner for the specific user group of elderly persons. With the aim of designing a user-adaptive system, we respond to the desires of the elderly which have been identified during various interviews and create a companion that talks and listens to the...
Chapter
Finding a good dialogue policy using reinforcement learning usually relies on objective criteria for modelling the reward signal, e.g., task success. In this contribution, we propose to use user satisfaction instead represented by the metric Interaction Quality (IQ). Comparing the user satisfaction-based reward to the baseline of task success, we s...
Conference Paper
We present a study addressing the questions of how varying communication styles of a spoken user interface are perceived by users and whether there exist global preferences in the communication styles elaborateness and indirectness. A total of 60 participants had two conversations each with Amazon's Alexa where Alexa used varying wordings for its o...
Conference Paper
Access to health care related information can be vital and should be easily accessible. However, immigrants often have difficulties to obtain the relevant information due to language barriers and cultural differences. In the KRISTINA project, we address those difficulties by creating a socially competent multimodal dialogue system that can assist i...
Article
Full-text available
With the emergence of new technologies, the surgical working environment becomes increasingly complex and comprises many medical devices that have to be taken cared of. However, the goal is to reduce the workload of the surgical team to allow them to fully focus on the actual surgical procedure. Therefore, new strategies are needed to keep the work...

Citations

... It suggests motivating functions in ParmoSense could contribute to solving the spatio-temporal coverage issue of general PMS systems. The detail analysis of these case studies (S9 and S10) are provided in our other papers [42,43]. Nov. 22nd, 2016 3 days 14 S9 [42] Nov. 26th, 2017 1 day 30 S10 [43] Jul. ...
... Rückfragen und Antworten des Chatbots könnten kulturabhängig als missverständlich, unhöflich oder gar offensiv empfunden werden. Hier wäre es hilfreich, wenn ein Chatbot "culture-aware" ist (Miehle et al., 2021). ...
... Moreover, it is found that the social acceptance of a service robot increases when a robot is able to perceive the very needs of a user and act accordingly [26]. Results of the human study in [27] verify that humans prefer user adaptive dialogs in conversations even with a robot. The work explained in [28] is a promising example of the growing rapport between humans and robots with such an intelligence. ...
... Prominently studied variables in this category were the likeability of the IA (e.g., Chin & Yi, 2019;Miehle et al., 2018), the degree of involvement or engagement experienced by users (e.g., Van Es et al., 2002;Vugt et al., 2008), and the perceived closeness (Bickmore & Picard, 2005;SeoYoung Lee & Choi, 2017). Additionally, a major outcome category was reflected by user trust. ...
... In the work of Yu et al. (2017), they apply non-task-oriented strategies when the user's intention is not clear. A work that is closely related to our work is presented in Pragst et al. (2017). In that agent, a decision mechanism determines whether the conversational agent will rely on the knowledge-based module or on its own data. ...
... (2) Speech recognition is a technique used in operation rooms. J. Miehle et al. proposed a spoken dialogue system to increase productivity and reduce the work-load of the operating staff in a clinical operation room [17,18]. Ten Spoken Dialogues were implemented by using Web Ontology Language (OWL) to control the action of medical devices. ...
... We have proposed several approaches to the automatic generation of elaborated/indirect statements [12]. The KRISTINA agent in its current implementation utilises the following setup: with each factual response the knowledge integration provides to user input, it also supplies related facts. ...
... Phase 1 consists of cultural dimension, trait and criteria. The level of the selected cultural dimensions are also stated which are high power distance [12], [18]- [20], high collectivism [12], [19]- [21], low uncertainty avoidance [12], [19], [20], moderate masculinity/femininity [12], [19] and long-term relationship [12], [19], [20]. In each of the dimensions, there are traits as the classification for the dimensions such as national, social norm, religion, political, work, school and family. ...