Joseph W. Rottman’s scientific contributions

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Publications (1)


Impact Sourcing: Employing Prison Inmates to Perform Digitally-enabled Business Services
  • Article

January 2014

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230 Reads

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24 Citations

Communications of the Association for Information Systems

M.C. Lacity

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Joseph W. Rottman

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Impact sourcing is the practice of training and hiring marginalized individuals (people who normally would have few opportunities for good employment) to provide information technology (IT), business process, or other digitallyenabled services. Perhaps no other population is more marginalized than prisoners. Worldwide there are over six million prisoners, of which over two million are U.S. prisoners. In the U.S., 95 percent of inmates will one day be released. Prison employment programs are interventions aimed at preparing inmates to reenter society. We studied a special type of prison employment program: the hiring and training of prisoners to perform business services using a computer. The impact of prison sourcing needs to be understood in two distinct time periods: while in prison and after prison. Based on a case study at a U.S. Federal Correctional Institution employing 140 inmates in prison sourcing, we found evidence that prison sourcing for business services positively affects the inmates while in prison. The main benefits are good financial compensation, work habit development, productively occupying time, development of business skills, and the elevation of self-efficacy and status. We have almost no data about the impact on future prospects and explain why this gap happens.

Citations (1)


... Researchers have begun to examine ImS and its related concepts [18,19]-namely, ethical sourcing, sustainable global outsourcing [9], micro-work [20], corporate social responsibility (CSR) in outsourcing [21], social outsourcing [22], and rural sourcing [23]. Much of the empirical work on ImS has focused on case studies of ImS service providers or the organizations that sell ITO and BPO services; only a few studies have focused on the impact of ImS on employees' development. ...

Reference:

Sustainability of Impact Sourcing Initiatives in Higher Education for Graduates’ Employability
Impact Sourcing: Employing Prison Inmates to Perform Digitally-enabled Business Services
  • Citing Article
  • January 2014

Communications of the Association for Information Systems