Jorge Matute’s research while affiliated with Ramon Llull University and other places

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Publications (50)


Food waste in group dining: the interplay of shame and conflict aversion in the "last piece of food" dilemma
  • Article

January 2025

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40 Reads

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Jorge Matute

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Group dining at social or business occasions frequently encounters the "last piece of food" dilemma, where a single item remains uneaten when food is served to event guests on a shared plate. Despite its contribution to food waste generation in event catering, the socio-cultural and psychological drivers of this phenomenon remain unexplored. Using a mixed methods research design, this study examines the underlying factors of the "last piece of food" dilemma. The study identifies event guests' sense of anticipated shame and desire to avoid conflict as primary drivers. The study highlights individual concern about food waste as a potential countermeasure to the "last piece of food" phenomenon. The study calls for management interventions to strengthen this concern among event guests by communicating that consuming all food on a shared plate will not be negatively judged.


Hypothesised model.
Analysing the Effects of Organisational Politics on Nurses' Outcomes: The Moderating Role of Nurses' Professional Self‐Concept
  • Article
  • Full-text available

December 2024

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19 Reads

Journal of Advanced Nursing

Aims To analyse how organisational politics can affect behavioural responses such as organisational deviance and organisational citizenship behaviour towards the organisation among nurses. It also investigates the mediating effect of affective commitment between organisational politics and behavioural responses, and assesses the moderating effect of nurses' professional self‐concept in the relationship between organisational politics and its outcomes. Design A cross‐sectional study was performed among 229 nurses. Methods Data were collected between May and November 2019. The sample demonstrates its representativeness of the nursing population based on several demographic characteristics. Results The study reveals that organisational politics has a positive effect on organisational deviance and nurses' professional self‐concept has a positive moderating effect on this relationship. Affective commitment mediates the relationship between organisational politics and organisational citizenship behaviour towards the organisation. Conclusions From a social exchange perspective, this research identifies the moderating role of nurses' professional self‐concept in the relationship between organisational politics and organisational deviance. Drawing on the conservation of resources theory, our study contributes to a better understanding of how the non‐significant relationship between organisational politics and organisational citizenship behaviour towards the organisation is mediated by affective commitment. Implications for the Profession Nursing managers should pay special attention to organisational political perceptions among nurses with elevated professional self‐concepts and address them through a collaborative organisational culture and clear norms to mitigate the adverse organisational consequences of organisational politics among nurses. In this sense, managers should actively listen and communicate effectively, as they represent the organisation's values. No Patient or Public Contribution No patient or public contribution was involved in this study. Impact The results of this study provided a better understanding of the organisational politics' effects among nurses on relational and behavioural responses and the moderating role of professional self‐concept in these relationships.

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Reflective measurement model-Stage II.
Discriminant validity analysis-Stage II.
Formative measurement model-Stage II.
Transforming Event Experiences: The Role of Application Technology in Shaping Behavioral Intentions and Attachment to Places

October 2024

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105 Reads

International Journal of Tourism Research

This study develops an integrated model that investigates the impact of app technology on event experiences and subsequent consumer behaviors-place attachment, affective commitment, and behavioral intentions. In the context of sports tourism events, data were collected from 219 international participants during the 12th Transpyr race in 2022. Results suggest that perceived usefulness, information value, and perceived enjoyment are drivers of users' app satisfaction, though perceived ease of use did not directly impact app satisfaction. App satisfaction positively impacted event experiences, fostering place attachment, behav-ioral intention (intention to participate, word-of-mouth, electronic word-of-mouth), and affective commitment. Affective commitment also influenced behavioral intentions positively, unlike place attachment. This study extends the tourism and consumer behaviors literature. It also presents a new perspective on the TAM model by measuring the users' online experience and its impact on the event experience. Additionally, it provides event organizers with guidelines for building successful experiences.


The mediating effect of reciprocating responses between organizational support and quality of care: a multigroup moderation analysis

Purpose Drawing on social exchange theory, this study has two objectives. First, it sought to explore the mediating role of social exchange reciprocating responses, specifically citizenship behavior toward the organization (OCB-O) and organizational deviance, in the relationship between perceived organizational support (POS) and quality of care. Second, it aimed to develop a better understanding of the moderating effect of the educational level in the relationships proposed. Design/methodology/approach A cross-sectional survey design was implemented. The study involved 228 nurses from Argentina and data were collected between May and November 2019. A cross-sectional survey design was implemented. This study employs partial least squares structural equation modeling (PLS-SEM) and multi-group analysis (MGA) to examine hypotheses. Findings The findings indicate that both social exchange reciprocating responses (i.e. OCB-O and organizational deviance) play a mediating role in the relationship between POS and quality of care. Moreover, the mediating role of OCB-O between POS and quality of care is moderated by the educational level of nursing professionals. Practical implications Nurse managers should acknowledge and promote nurses' reciprocating responses such as citizenship or deviant behaviors that enhance the quality of care. Furthermore, senior managers and HR departments should design strategies to support nurses in obtaining further education. Originality/value This study identifies the mediating role of social exchange reciprocating responses such as OCB-O and organizational deviance in the relationship between POS and quality of care. Furthermore, our research shows that educational level moderates the mediating effect of OCB-O in the relationship between POS and quality of care.



Conceptual framework. PS, preliminary study; S1, study 1.
Fear‐of‐missing out (FOMO) appeal condition in interaction with the crypto coin.
Fear‐of‐missing out (FOMO) appeal condition in interaction with the crypto coins.
Visual overview of the results, study 1–3.
My money—My problem: How fear‐of‐missing‐out appeals can hinder sustainable investment decisions

July 2024

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86 Reads

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1 Citation

Psychology and Marketing

Cryptocurrencies (cryptos) have detrimental environmental effects due to their massive energy consumption. While several green crypto coins have been launched, the mainstream—environmentally unfriendly coins—still lead the market. In this study, we explore if influencer marketing, specifically fear‐of‐missing‐out (FOMO) appeals, can contribute to promoting green crypto coin purchases to encourage sustainable investments. The results of five studies (two lab experiments using neurobiological sensors, two online experiments, and a discrete choice experiment) show that social media postings conveying FOMO appeals decrease (increase) green crypto (normal crypto) coin investments. The results further show that message congruence and emotional value perceptions mediate this effect. Finally, we demonstrate that the observed results hold when adding governance and regulatory crypto support as well as the crypto price path evolution to the choice. The results provide notable theoretical contributions and implications for policymakers concerned with fostering more sustainable consumption behavior in the crypto context.


How to encourage food waste reduction in kitchen brigades: The underlying role of 'green' transformational leadership and employees' self-efficacy

June 2024

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92 Reads

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6 Citations

Journal of Hospitality and Tourism Management

Although significant amounts of food are wasted in professional kitchens, research on food waste behaviour among kitchen employees is limited. This study plugs this knowledge gap by examining the determinants of food waste reduction among members of kitchen brigades. The survey (n = 208) results collected in Poland and analysed with Partial Least Squares Structural Equation Modelling (PLS-SEM) demonstrate the importance of such external/organisational i.e., green transformational leadership and supervisory support, and internal/per-sonal i.e., self-efficacy and attitudes towards food waste reduction, factors in encouraging food waste management by kitchen staff. The results also show that green organisational climate does not influence innovative and collaborative food waste behaviour of kitchen employees, but their self-efficacy and supervisory support do. The study's results suggest that, to manage food waste in professional kitchens more effectively, hospitality organisations should (1) embed the goal of food waste mitigation in organisational values; (2) empower supervisors to encourage food waste reduction among staff; and (3) facilitate pro-environmental innovation and collaboration among kitchen employees.


The conceptual model (direct effects)
Results of structural model (direct effects)
Investors’ acceptance and use of investment-based crowdfunding platforms: an integrated perspective

Journal of Financial Services Marketing

Investment-based crowdfunding platforms (IBCP) have revolutionized the financial landscape by providing viable investment opportunities for non-institutional investors. Nonetheless, only a limited amount of attention has been focused on the factors that shape investors’ adoption of these platforms. Therefore, we primarily explore investors’ adoption of IBCP by employing an integrated model combining the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) and the Task-technology Fit model (TTF) while incorporating network externalities and trust. Drawing on a sample of current IBCP investors (n = 303), we found that investors’ behavioural intentions and use behaviour can be explained by performance expectancy, effort expectancy, facilitating conditions, habit, network externalities, trust and the TTF. The integrated model explained a higher variance in the endogenous variables than the two baseline models. We contribute to the emerging literature by delivering a new integrated model and provide platform operators with valuable insights into encouraging investors’ adoption behaviour.



Conceptual model.
Test of hypotheses (†p < 0.10; *p < 0.05; **p < 0.01; ***p < 0.001).
Empowering organisational commitment through digital transformation capabilities: The role of digital leadership and a continuous learning environment

January 2024

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226 Reads

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12 Citations

Information Systems Journal

Although research has shown that leveraging technologies and creating a new organisational identity are critical to staying competitive in a digital business environment, these assumptions have focused mainly on operational performance and exclude the impact on the workplace and employees. The challenge of attracting employees in the context of digital transformation is leading organisations to explore drivers of commitment. Further research is needed into the key factors that bind employees to an organisation. This study seeks to advance knowledge on this individual frontier by proposing a model in which digital leadership and a continuous learning environment mediate the impact of digital transformation capabilities on organisational commitment. Testing our model through an empirical study from Spain shows an effect of both mediators. The paper thus contributes to the IS literature by identifying two mediators and their role in achieving organisational commitment. These results also suggest a new way to approach research in digital transformation by opening a new frontier on the individual level and charting a path for future study. Moreover, the results have great practical value, generating implications for organisations and new avenues of future research to explore the boundary conditions of the individual frontier.


Citations (41)


... Previous research indicates that FOMO appeals are more effective than JOMO in driving purchase intention. FOMO tactics, such as limited time offers or exclusive access, create a heightened sense of urgency, compelling consumers to act quickly to avoid missing out (Meyer et al., 2024). This urgency is especially impactful for individuals with a strong tendency toward social comparison and a need for external validation (Ortiz et al., 2024). ...

Reference:

Fear more or fear no more: examining the emotional and behavioral consequences of FOMO and JOMO
My money—My problem: How fear‐of‐missing‐out appeals can hinder sustainable investment decisions

Psychology and Marketing

... Its projected market value is expected to reach USD 9 trillion by 2027, with an annual growth rate of 3% (Market Data Forecast, 2023). However, the industry's expansion has come with substantial environmental consequences, particularly through its hotel sector's daily overwhelming consumption of energy, water, and other resource wastages (Filimonau et al., 2024). This makes addressing the environmental impact of H&T an urgent issue. ...

How to encourage food waste reduction in kitchen brigades: The underlying role of 'green' transformational leadership and employees' self-efficacy
  • Citing Article
  • June 2024

Journal of Hospitality and Tourism Management

... This rule enforces rigorous data protection measures, guaranteeing the privacy rights of individuals and putting precise guidelines on how corporations manage and manipulate personal data (Weritz et al., 2024). These frameworks protect sensitive information and inspire confidence in government and business organizations that handle citizen data, which is essential in the context of digital governance. ...

Impact of strategic capabilities on digital transformation success and firm performance: theory and empirical evidence

... Menurut (Hidayat & Patras, 2022) strategi untuk meningkatkan organizational citizenship behavior dengan cara memperkuatkan wawasan ke masa depan, berkomitmen terhadap kemajuan, membangun komunitas, meningkatkan rasa percaya diri, membangun persepsi yang baik terhadap kekuatan yang dimiliki, keutamaan perusahaan, kecintaan terhadap perusahaan, dan meningkatkan integritas perusahaan. Peran dari organizational citizenship behavior meberikan hasil yang lebih cepat dan efektif untuk bisa meningkatkan digital transformation capabilities, yang dimana para karyawan harus melakukan pekerjaan di luar tanggung jawab untuk dapat memperbarui sistem perusahaan ke era industri teknologi (Braojos et al., 2023). ...

Empowering organisational commitment through digital transformation capabilities: The role of digital leadership and a continuous learning environment

Information Systems Journal

... Despite the growing importance and adoption of mobile app marketing (Viswanathan et al., 2017;Bapat & Hollebeek, 2023), its dynamics remain tenuous, as therefore addressed in this article. Our findings highlight the key role of branded gamified mobile apps in the development of users' engagement and gameful experience in the emerging market context, thus extending existing acumen, which has either tended to be conceptual in nature (e.g., Landers et al., 2019) or which has focused on more developed markets (e.g., Habachi et al., 2022). Therefore, by reporting on an empirical investigation that explores these associations, our work extends prior literature-based insight. ...

Unlocking the Effect of the Gameful Experience on Brand Loyalty and Intention to Use: The Mediating Role of Customer Brand Engagement

... Cheng et al. (2023) highlighted the importance of waiting experiences, visual feedback and interactive loading screens in enhancing the mobile application experience. Although the primary purpose of the application is not centered on delivering enjoyable elements, incorporating all these features enhances the user experience, making the application more attractive and enjoyable (Habachi et al., 2024). This shift suggests an increasing awareness of the multidimensional nature of mobile application experiences beyond mere technical functionalities. ...

Gamify, engage, build loyalty: exploring the benefits of gameful experience for branded sports apps

Journal of Product & Brand Management

... Notably, Mamidala et al. (2023) reported that overconfidence bias could become a severe and significant factor in deciding on behavioral finance. This indicates that it is connected to a person's self-concept (Friederich et al., 2023). Investors, whether selfemployed or salaried, who make thoughtful decisions and avoid biases are the ones who receive profit from their investments. ...

CRYPTO‐MANIA: How fear‐of‐missing‐out drives consumers’ (risky) investment decisions

Psychology and Marketing

... Nếu việc mua hàng mang lại mức giá trị cao, điều này sẽ cải thiện mức độ quay lại và mua lại của khách hàng trong tương lai. Nhiều tài liệu trở về trước cũng đưa ra chứng cứ thực nghiệm về mối liên kết giữa ý định mua lặp lại hoặc tiếp tục sử dụng với giá trị cảm nhận (Friederich, Palau-Saumell, Matute, & Meyer, 2023;Jia & ctg., 2023;Lee & ctg., 2011). Từ đó giả thuyết sau được đề xuất: ...

Digital natives and streaming TV platforms: an integrated perspective to explain continuance usage of over-the-top services
  • Citing Article
  • February 2023

Online Information Review

... These gaps are attributed to a lack of nuanced studies on the socio-cultural and psychological drivers of food waste generation among consumers (Ali et al., 2024). These drivers need to be explored in different food consumption contexts to aid in a holistic understanding of why customers of hospitality and foodservice organisations waste food and what measures can be applied to stop this wastage (Filimonau et al., 2023b). ...

Religious values and social distance as activators of norms to reduce food waste when dining out
  • Citing Article
  • January 2023

The Science of The Total Environment

... Remote and hybrid working should be options for flexible working, particularly in regard to work-life balance (Khatimah et al., 2022a). However, this conceptualization has boundaries, and this type of workplace arrangement has emerged as an outcome of recent disturbances (such as the pandemic, the 5.0 industrial revolution, and digital transformation) (Weritz & Braojos, 2022). The technological revolution and the industrial revolution often modify the macrolevel (e.g., the workplace) and microlevel (e.g., one's interests and actions) in the dynamic setting of organizations (Colbert et al., (2016), which is described as the hybrid workplace model. ...

How Much Digital is Too Much? A Study on Employees' Hybrid Workplace Preferences