Jon Hartwick's research while affiliated with McGill University and other places
What is this page?
This page lists the scientific contributions of an author, who either does not have a ResearchGate profile, or has not yet added these contributions to their profile.
It was automatically created by ResearchGate to create a record of this author's body of work. We create such pages to advance our goal of creating and maintaining the most comprehensive scientific repository possible. In doing so, we process publicly available (personal) data relating to the author as a member of the scientific community.
If you're a ResearchGate member, you can follow this page to keep up with this author's work.
If you are this author, and you don't want us to display this page anymore, please let us know.
It was automatically created by ResearchGate to create a record of this author's body of work. We create such pages to advance our goal of creating and maintaining the most comprehensive scientific repository possible. In doing so, we process publicly available (personal) data relating to the author as a member of the scientific community.
If you're a ResearchGate member, you can follow this page to keep up with this author's work.
If you are this author, and you don't want us to display this page anymore, please let us know.
Publications (19)
The lack of a clear conceptualization and operationalization of the construct of interpersonal conflict makes it difficult to compare the results of different studies and hinders the accumulation of knowledge in the conflict domain. Defining interpersonal conflict as a dynamic process that occurs between interdependent parties as they experience ne...
Few conflict researchers clearly specify, not only their chosen definitions and means of assessing interpersonal conflict, but also how their conceptualization is similar or different from other researchers' perspectives. The lack of a clear conceptualization and operationalization of the construct of interpersonal conflict makes it difficult to co...
Researchers from a wide range of management areas agree that conflicts are an important part of organizational life and that their study is important. Yet, interpersonal conflict is a neglected topic in information system development (ISD). Based on definitional properties of interpersonal conflict identified in the management and organizational be...
User participation is defined as the extent to which users or
their representatives carry out assignments and perform various
activities and behaviors during the system development process. This
work has identified three dimensions of user participation:
responsibility, the user-IS (information system) relationship and
hands-on activity. However, t...
The topics of conflict and conflict resolution are important to an
understanding of the information system development (ISD) process. The
present paper explores conflict management behaviors and relates their
use to the satisfactory resolution of conflicts in ISD. Project-level
scores representing users' and analysts' typical modes of behavior were...
Barki and Hartwick (1989) developed an instrument to assess user participation, defined as the extent to which users or their representatives carry out assignments and perform various activities and behaviors during the system development process. The study reported was designed to replicate and extend this work. Consistent with expectations, four...
Barla and HartWick [2] developed an instrument to assessuser participation, defined as the extent to which users ortheir representatives carry out assignments and performvarious activities and behaviors during the systemdevelopment process. The study reported here was designedto replicate and extend this work. Consistent withexpectations, four sepa...
User participation has long been considered a key ingredient in information system development (ISD). However, research has generally failed to clearly demonstrate the benefits of user participation. A better description of interpersonal processes which occur during system development could be used to help explain the weak results. The present stud...
Even though user participation in information system development has long been considered to be a critical factor in achieving system success, research has failed to clearly demonstrate its benefits. This paper proposes user involvement as an intervening variable between user participation and system use. Embedding the constructs of participation a...
Defining user participation as the activities performed by users during systems development, user involvement as the importance and personal relevance of a system to its user, and user attitude as the affective evaluation of a system by the user, this study aims to: (1) develop separate measures of user participation, user involvement, and user att...
Defining user participation as the activities performed by users
during system development and user involvement as the importance and
personal relevance of a system to its user, the authors examine the
empirical relationship of participation and involvement with system
usage. Based on a field survey of 74 users of management support systems
and 31...
This study investigates the effects of observer presence on recognition memory. The number of learning repetitions, the degree of association of category-instance word pairs, and the time interval between acquisition and testing were manipulated. While the basic recognition data conformed well to previous findings in the learning and memory literat...
A factorial experiment was developed in which the reputation of the advertising firm and the extremity of the adverising claim were manipulated. Two levels of advertiser reputation, focusing on the expertise and trustworthiness of the sponsoring firm, were developed. Claim extremity was structured on a rank-order scale with product claims as first,...
Within the field of information systems, user involvement generally refers to participation in the systems development process by potential users of their representatives and is measured as a set of behaviors or activities that such individuals perform. This article argues for a separation of the constructs of user participation (a set of behaviors...
Two meta-analyses were conducted to Investigate the effectiveness of the Fishbein and Ajzen model in research to date. Strong overall evidence for the predictive utility of the model was found. Although numerous instances were identified in which researchers overstepped the boundary conditions initially proposed for the model, the predictive utilit...
A survey of seventy-five Montreal middle managers was conducted, investigating their perceptions of the impact of automated office systems on their jobs and work. Two key findings emerged in the results. First, middle managers perceived that office automation had led to a variety of changes that, almost without exception, made their jobs and work m...
Citations
... This synthesis produced the Unified Theory of Acceptance and Use of Technology. The Technology Acceptance Model (TAM) by Davis (1989), the Innovation Diffusion Theory (IDT) by (Rogers, 2003), the Theory of Reasoned Action (TRA) by (Sheppard et al., 1988), the Theory of Planned Behavior (TPB) by (Beck and Ajzen, 1991), the TAM/TPB combination by (Taylor and Todd, 1995), the Motivational Model (MM) by , and the Model of PC utilization (Thompson et al., 1991). The UTAUT framework examines how Performance Expectancy (PE), Effort Expectancy (EE), Social Influence (SI), and Facilitating Conditions (FC) affect new technology adoption. ...
![[object Object]](https://i1.rgstatic.net/ii/profile.image/277661688582151-1443211113410_Q64/Blair-Sheppard.jpg)
... As indicated by Warshaw and Davis (1985), behavioral intention matters when an individual, to a certain degree formulates conscious plans to perform or not perform future behaviors. It is therefore assumed that the individual has volitional control over his or her behavior (Sheppard et al., 1988;Taylor and Todd, 1995). This study aligns with Warshaw and Davis (1985)'s definition of behavioral intention for two reasons. ...
... When people begin to use new digital media in their work, they are likely to experience changes in their intrinsic work characteristics, work processes, routines, and habits (Millmann and Hartwick, 1987). Reactions to these changes are highly individualized and can be positive or negative (Orlikowski, 2000;Boudreau and Robey, 2005). ...
... Psychological reasons, such as a lack of user motivation who may not want to get involved (Doll et al., 1989) or the user's approach toward their work can lead to behavioral challenges (Barki & Hartwick, 1989;He & King, 2008). ...
![[object Object]](https://i1.rgstatic.net/ii/profile.image/272440181915678-1441966209443_Q64/Henri-Barki.jpg)
... Work conflict is a dynamic process that occurs between interdependent parties, in which negative emotions are reflected when the two parties' perceived disagreement and the realization of the goals are blocked [12]. Therefore, work conflict will happen when interacting individuals are inconsistent with their needs, interests, goals, and opinions or temporarily unable to coordinate, resulting in emotional and behavioral hostility and tension with each other. ...
... In contrast to mandatory use, this influence is more likely to happen in heavily volunteer-driven communities (Margahana, 2019). Besides, this study employs voluntariness as a moderator following Hartwick and Barki (1994) and Brown et al. (2002), who claimed that voluntariness, could alter the connections discovered in technology adoption models. In addition, a study by Park et al. (2022) revealed that self-directed voluntarism significantly impacted people's acceptance of intelligent information technology. ...
... Motivated and qualified IT staff is not the only factor affecting IT usage in organizations. Communicative skills are also important and have influence on users' satisfaction [22]. It is not only about technical expertise of IT staff, the ability to understand the problems that users have, together with communication capabilities, all have a positive impact on IT utilization in the organization. ...
... ASMA category user mutable properties definition the willingness to rely on the system, having confidence in the system (from a primary study [202] A List of concepts related to satisfaction relationship to satisfaction measured in 6 publications, 4 times as a correlation coefficient [27,65,152,193,213,127] measured for following types of system blog, e-commerce, entertainment, mobile system, not relationship to satisfaction measured in 17 publications, 12 times as a correlation coefficient [6,8,15,18,21,32,79,86,96,102,107,133,134,150,173,182,116] measured for following types of system business information system, e-commerce, e-government, e-learning, mobile system, not system specific, online banking, online community, other relationship to satisfaction measured in 37 publications, 28 times as a correlation coefficient [13,14,20,26,48,74,77,82,86,96,102,105,130,133,137,139,148,154,171,172,176,181,200,202,209,208,212,144,132,195,188,169,35,196,106,84,116] measured for following types of system blog, business information system, e-commerce, egovernment, e-learning, entertainment, mobile services, mobile system, not system specific, on- relationship to satisfaction measured in 6 publications, 5 times as a correlation coefficient [15,81,85,148,132,168] measured for following types of system blog, business information system, not system specific, online community ...
Reference: Measuring anticipated satisfaction
... Such participation increases consumers' psychological ownership of and perceived impact on the final outcome (Fuchs et al., 2010;Spreitzer, 1995). Knowing that their inputs could affect the final decisions not only makes consumers feel empowered (Agarwal & Ramaswami, 1993;Hunton, 1996) but also increases the value of the decision madeoften leading to a stronger endowment effect (e.g., Thaler, 1980), higher perceived responsibility for the brand outcome (Barki & Hartwick, 1994), and a deeper psychological connection between the self and the brand (e.g., Pierce et al., 2001). Thus, we expect consumers who are empowered to be in a higher power state. ...
... Projects aimed at developing Somaliland's agriculture, health, and education failed to meet their goals. In Somaliland, project team ineffectiveness resulted to 45% of failures in 2016 [5,6]. According to MoPaND (2021), there has been a general increase in project failure in the last four years in Borama's l ocal non-governmental organizations, including those in the education and health sectors. ...
