Jayanth Jayaram's research while affiliated with University of South Carolina and other places

Publications (80)

Article
In recent years, companies have increasingly been taking measures to reduce their carbon footprint to minimize environmental impact. However, research that looks at factors that influence carbon emissions is scarce. We address this gap by empirically examining the impact of internal and external initiatives on firms’ carbon footprints, as captured...
Article
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Prior research on implementation of Information and Communication Technology (ICT) has predominantly been viewed from an intra- organizational perspective. This paper aims to extend this view by taking an inter-organizational perspective. By combining insights gained from two theoretical perspectives: transaction cost economics and relational excha...
Article
Building on transaction cost economics theory and social network theory, we investigate the impact of dimensions of buyer-supplier network (BSN) complexity (horizontal, vertical, and spatial) on firms' environmental performance, specifically, greenhouse gas (GHG) emissions. Using secondary data from diverse sources on the supply networks of 319 fir...
Article
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Additive manufacturing (AM) help in delivering spare parts within short lead times and thus avoid maintaining huge inventories. Companies exploring opportunities to produce spare parts using AM face challenges in identifying suitable the spare parts. Moreover, a single method may not be applicable for all companies. An idiosyncratic approach needs...
Article
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Building on the Theory of Constraints (TOC) in the service context and drawing on internal and external service profit chain literature, we explore the role of throughput orientation at the manager-employee-customer triad level. Controlling for archival performance data at the branch level of banks, in a sample of 136 triads of managers-frontline e...
Conference Paper
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32 secondary cases on Design for Additive Manufacturing (DfAM) and expert interviews were used to identify motivations, required competencies and performance impact of AM. Findings suggest that weight reduction motivation coupled with topology optimization competency helped in reducing weight and the number of parts. Material choice competency help...
Article
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Purpose: The purpose of this paper is to examine the influence of different antecedent factors (contingencies) on the design of a service recovery system (SRS). Design/methodology/approach: A conceptual model was framed and a series of hypotheses generated and tested using data from 158 practicing managers using a multivariate general linear model...
Article
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This paper reviews the literature on additive manufacturing (AM) technologies and equipment, and spare parts classification criteria to propose a systematic process for selecting spare parts which are suitable for AM. This systematic process identifies criteria that can be used to select spare parts that are suitable for AM. The review found that t...
Article
Today’s scenario of manufacturing and supply chain is full of uncertainty because of numerous types of disruptions and failures such as fire, storm, machine failure, are a few names. Always supply chain disruptions present disastrous impacts, although probabilities of happening are low. In the recent robust as well as flexible supply chain has capt...
Article
Task equivocality could be a key impediment in offshore collaboration projects. Process modularity, or the extent to which offshore collaboration tasks can be decoupled and re-sequenced with little loss of functionality in offshore collaboration, could help lower task equivocality. Process modularity could be further complemented by knowledge conve...
Article
The aim of this editorial is to introduce the scope of the call for papers for the special issue. The submission statistics are then provided. A brief summary of the accepted papers is synthesised. The editorial ends with calls for future research in the areas of modularity and supply chain management.
Article
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This research seeks to examine the direct effects of social and technical integration, on deployment of quality and sustainability management programmes and the indirect effect of those on quality and sustainability performance. We also seek to test the spillover effects of quality and sustainability management programmes on sustainability and qual...
Article
This study compares the effects of substantive implementation and symbolic implementation of the ISO 14001 standard on benefits realised for firms and their satisfaction with the certification. Specifically, we examine whether top management commitment is a precursor to both modes of implementation styles. Also, we compare firms’ benefits – environ...
Article
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The literature on how exchange hazards influence interfirm governance remains ambiguous. Drawing on institutional theory, this study revisits this relationship by examining the moderating effects of national culture. By meta-analyzing 167 articles involving 38,183 interfirm relationships in 35 countries, we found support for the moderating effects...
Preprint
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Purpose The purpose of this paper is to examine predictors of obtaining global certification (ISO 9000) in an emerging market by focusing on ownership structure and total quality management (TQM) commitment. Design/methodology/approach This paper adapts the theory of planned behavior to explain organizations that obtain global certification in an...
Article
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Inventory Consignment (IC) has largely been viewed as a method of shifting the ownership and cost burden of inventory from buyer to supplier to benefit the buyer. This primarily accounting based viewpoint has largely ignored process changes that can occur for both the buyer and supplier. This study addresses this gap in the extant literature by exa...
Chapter
The significance of supply chain resilience has been well explored, but there is much to be explained about the composition and formation of this resilience. Using systems theory and the Family Resilience model, this chapter offers explanations about resiliency in the supply chains. It categorizes organizational characteristics leading to resilienc...
Article
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In contrast to prior literature, we hypothesise that socialisation with suppliers plays a key role in the success of buyer’s innovation programmes. Using the theoretical lens of social capital theory and knowledge-based view of a firm; we propose a framework of antecedents and consequences of socialisation. We use data from a large sample of firms...
Article
We develop a decision model to integrate three decisions pertaining to location, allocation, and routing of different varieties of recycled plastics. Our decision model allocates recycling collection points to the available centralized return center based on its capacity and ensures similar allocation to all facilities via optimal routing for truck...
Article
This introductory article of the special issue on supply chain management in the emerging economies attempts to categorize the research that exists in the field and identify the areas of potential research opportunities in supply chain management within the context of emerging economies. Specifically, we note that (i) few studies have been conducte...
Article
Purpose – Using arguments from the knowledge-based view and resource-based view of the firm, the purpose of this paper is to propose that external knowledge (as measured by a firm’s customer orientation) and internal knowledge management (through human capital development techniques of job-related training and enhancing employee capability) togeth...
Chapter
This chapter examined the effects of human resource management (HRM) and market orientation strategies on competitive strategy and firm performance in family and non-family firms. It also examined how these effects varied across family and non-family firms in Ghana. Data for the study came from two different respondents within each of the 122 manuf...
Article
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In this article, we examine how purchasing’s strategic participation influences supply management activities via the choice of appropriate operational and strategic criteria. Specifically, the study focuses on supplier selection and monitoring ongoing supplier performance evaluation based on operational and strategic criteria. A combination of choo...
Article
We use grounded theory arguments and field data to support a model that links environmental government policies to customer actions and firm sustainability strategies. A firm׳s sustainability strategy in turn influences the design and deployment of green supply chain management strategies. Specifically, green design, product recovery and reverse lo...
Article
This study provides a detailed understanding of the flexibilities that affect performance of innovation projects in the fuzzy front end (FFE) stage. We use the ambidextrous theory approach along with theories on flexibility to propose key drivers of design resilience in innovation projects. A set of six in-depth case studies across a variety of con...
Article
The present study develops a conceptual framework to examine ownership structures and global certification in emerging markets. Specifically, we explain why particular ownership structures are less likely to obtain global certification. Moreover, we focus on conditions in which particular organizations within these ownership structures are more lik...
Article
This study used a blended view of corporate entrepreneurship and operations core capability as enablers of innovation. Survey data collected from automotive OEM suppliers in five emerging countries in South-east Asia are used to examine the relationships among corporate entrepreneurship, operations core competency and innovation. We measured corpor...
Article
Manufacturing firms employ different strategies to improve the performance of their products. In this study, we investigate the roles of environmental dynamism and competitive intensity as antecedents of product and process innovation strategy implementation. Furthermore, we investigate the effect of these initiatives on product innovation performa...
Article
Purpose – The purpose of this paper is to examine the direct influence of three types of operations management practices, namely total quality management (TQM), lean manufacturing (LEAN), and supply chain management (SCM) on operational performance. Design/methodology/approach – Cluster analysis is used to classify data collected from Thai manufac...
Article
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Supply chain management has emerged as a vital capability of operational excellence for companies in India, which is currently one of the fastest growing emerging economies. Indian business is dominated by small and medium sized enterprises (SME). With a smaller size, narrow span of operations, and scarce resources, these businesses tend to be less...
Article
Despite an abundance of literature on inter-organizational relationship governance in the past two decades there has not been a meta-analytical review on the topic. This study fills this gap by classifying the literature and investigating the role of governance mechanisms that can reduce environmental uncertainty and behavioral uncertainty more eff...
Article
In this study, we first examine the relative impact of integration (both internal integration and external integration) on plant performance. Internal integration is operationalized as process integration which includes both information management and statistical process control. External integration is operationalized as firm processes that are al...
Article
In this study, we use blended theoretical arguments from resource dependence theory, social capital theory, and the knowledge-based view to posit that supply chain partner innovativeness enhances a firm's innovation strategy which in turn positively influences innovation performance. In addition, we argue that the effect of supply chain partner inn...
Article
Despite the known benefits of greater product variety for large firms, less is known about how new ventures pursue product variety. Liabilities of newness and smallness could possibly impede the ability of new ventures to develop the product design capabilities needed to increase product variety. Drawing on the design principles of product modulari...
Article
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Despite considerable change in the context and environment in which business transactions are conducted today, prevailing views on quality have remained relatively static. This paper provides a new perspective on quality and serves as a call for the expansion of the quality paradigm in business research, teaching, and practice so as to better align...
Article
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This research specifically examines the direct and indirect effects of job specific training and training in quality management techniques, on service system performance. To further explicate these relationships and to provide more specific managerial relevance, we examine these relationships across two common, but under-researched types of service...
Article
Purpose – The purpose of this paper is to verify whether product orientation (make-to-order versus make-to-stock) affects how coordination mechanisms combine to influence quality performance in total quality management (TQM). Design/methodology/approach – The authors used survey response data from a large sample of single industry respondents (auto...
Article
This paper uses the extant literature to identify the key success factors that are associated with performance in the Indian third-party logistics service providers (3PL) sector. We contribute to the sparse literature that has examined the relationship between key success factors and performance in the Indian 3PL context. This study offers new insi...
Article
New product development (NPD) projects offer a unique opportunity to examine knowledge integration themes in a collaborative network. We propose a finer grained view of knowledge integration mechanisms in collaborative supply chains. Specifically, we propose two different types of mechanisms that are in play within a collaborative supply chain; sho...
Article
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Economic recessions that affect firms regardless of location, increased competition and changes in customer expectations, all contribute to disruptions that require firms to be resilient. Building resilience is a long-term strategic initiative that changes the way a firm operates by aligning linkages between functional strategies and competitive st...
Article
Cross-disciplinary research at the intersection of operations management and entrepreneurship offers the potential to generate new knowledge leading to tangible value for the firm. Likewise, themes such as the reliance on firm-external partnerships, the strong technology and innovation orientation, and the nurturing of dynamic capabilities, just to...
Article
In today's highly competitive environment, a goal-oriented supply chain needs coordination to manage the interdependent activities of supply chain partners. The role of coordination mechanisms is critical in achieving supply chain performance. We thus suggest that supplier coordination and customer coordination influence performance, operationalise...
Article
In this article, we study the concept of supply chain integration scope by comparing firms that involve immediate supply chain partners in their strategic efforts (narrow supply chain scope) versus firms that involve supply chain partners beyond the immediate level, for example second tier suppliers and end customers (broad supply chain scope). By...
Article
In contrast to prior research on the Toyota Production System (TPS) that has tended to focus on the micro issues or structural issues, we take an integrated approach of TPS to include the rules or principles underlying TPS. Consistent with recent work by Spear and Bowen (1999) and Spear (2004), we suggest that the systematic method in combination w...
Article
Past TQM literature has been inconclusive in resolving the validity of the universalistic approach versus the contingency approach of TQM implementation. In this paper we contribute to the resolution of this debate by using a total effects approach within the contingency perspective. We propose a culture-quality system design-outcomes framework for...
Article
This study used the support of extant theory to propose that there are significant differences in the postures of firms that include logistics providers in their supply chain management efforts versus those that do not. Further, we identified four supply chain management constructs as being important factors in predicting firm performance, and then...
Article
This article comprehensively examines how the four facets of new product development (NPD) concurrency, consisting of process and product concurrency groupings, influence NPD project performance under the five contextual conditions of (i) location of product in family stream, (ii) project size, (iii) stage in the product life cycle, (iv) innovative...
Article
In contrast to previous literature, we propose that commitment to lean strategy should be preceded by building close relationships with key supply chain partners (suppliers and customers). Two aspects of lean strategy, lean manufacturing and lean design are studied in this paper. We hypothesize that relationship building positively affects both asp...
Article
In contrast to previous literature, we hypothesize supplier involvement in new product development (NPD) projects to be multidimensional in nature and test this assumption using data from a large sample of NPD projects. We also test the contingent influence of supplier involvement on NPD project performance. The results supported the claim of multi...
Article
This paper investigates the relationships between new product development (NPD) competitive capabilities and project performance. Using data from a large sample of NPD projects, both direct and synergistic influences of new product development competitive capabilities on project performance are explored. The results support the claim of the synergy...
Article
A micro-level perspective using socio-technical theory is used to examine synergies in advanced manufacturing systems (AMS) and their impact on manufacturing performance. It is proposed that the system-level interactions predicated by socio-technical theory extend to the subsystem-level. AMS are classified into three constituent subsystems – techno...
Article
Purpose – The purpose of this research is to examine how service enablers such as resource management and human resource management practices, identified in prior research as vital, influence both conformance quality and productivity performance. The paper also aims to study how the level of customer contact, a major service differentiator, could m...
Article
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Effective product development requires firms to unify internal and external participants. As companies attempt to create this integrated environment, two important questions emerge. Does a high level of internal integration lead to a higher level of external integration? In the context of product development, this study considers whether internal i...
Article
This paper examines the effects of integration practices on time-based performance and on overall firm performance (financial and market share). Integration practices are grouped into two categories: (1) external strategic design integration, which reaches across firm boundaries to involve suppliers and customers and (2) internal design-process int...
Article
Value creation in the supply chain has attracted considerable attention in the literature. It has typically been characterized as being the result of either external or organization spanning, or internal efforts to improve supply chain performance. Few studies have examined the simultaneous effects of internally and externally focused efforts to im...
Article
In this paper, a three-factor model of operations capability is presented which, unlike previous studies that view capability as an outcome, examines the drivers of capability acquisition. The model proposes that capability acquisition is a function of an organization's commitment to the principles of quality management, just-in-time practices, and...
Article
This study examines the performance implications of an integrated supply chain strategy, with customer service performance followed by financial performance as performance constructs. Two major components of an integrated supply chain strategy are identified and defined: (1) integrative information technologies, which is modeled antecedent to (2) s...
Article
The academic literature on manufacturing technology was reviewed to identify key contingency variables that can moderate the influence of advanced manufacturing technologies on manufacturing performance. Using this literature as a basis, this research proposes an ordering of relative importance of individual contingency variables among a set of con...
Article
The strategic implications of plant location in the global context of supply chain management have received limited attention in the literature. Both quantitative factors (transport costs, exchange rates, labor rates, and taxes) and qualitative factors (infrastructure, availability of skilled labor) have been identified as being important in making...
Article
An empirical study of 57 top-tier suppliers to the North American automotive industry examined the direct and complementary effects of information system infrastructure (ISI) and process improvements on time-based performance. The results show that the three dimensions of ISI – design-manufacturing integration (DMI), manufacturing technology (MT),...
Article
The importance of overall timing in the new product development and the new product commercialization processes has been widely recognized in the literature. We examined 14 firm-level practices, later reduced to four factors, that influence the ability to minimize new product development and introduction times overall relative to competitors. The f...
Article
A human resource management (HRM) analysis framework is proposed and tested using data from first tier suppliers to the Big 3 in North America. Relationships among underlying dimensions of human resource management practices and manufacturing performance are examined. The study found support for the proposed framework, suggesting that human resourc...
Article
A human resource management (HRM) analysis framework is proposed and tested using data from first tier suppliers to the Big 3 in North America. Relationships among underlying dimensions of human resource management practices and manufacturing performance are examined. The study found support for the proposed framework, suggesting that human resourc...
Article
The importance of responding to time-based competitive pressures has prompted US manufacturers to emphasize time-based performance and deploy strategic action programs aimed at cycle time reduction. This study examines time-based competition among first tier suppliers to the Big Three in North America. A comprehensive set of time-based performance...
Article
Although research suggests that quality management initiatives often fail to meet managers' expectations, few studies consider that an inappropriate choice of quality tools may adversely affect the results. This paper analyses the pattern of quality tool deployment and its impact on performance using a sample of 313 North American and European firm...
Article
IN BRIEFThe role of procurement leadtime (PLT) in time-based competition (TBC) has received little attention in procurement and operations literature. This article examines the relationship of procurement leadtime to overall firm performance and identifies key antecedents of procurement leadtime performance. The research focuses on first-tier suppl...
Article
Examples of business process reengineering efforts have tended to emphasize manufacturing applications over service operations. This paper reports on a recently completed longitudinal reengineering project conducted by the authors in a service context. Key lessons learned from the experiences of the case study are presented in the form of propositi...
Article
Examples of business process reengineering efforts have tended to emphasize manufacturing applications over service operations. This paper reports on a recently completed longitudinal reengineering project conducted by the authors in a service context. Key lessons learned from the experiences of the case study are presented in the form of propositi...
Article
In this paper we investigate the key causal linkages in supply chain management. We propose a conceptual framework and test this framework on data from 215 North American manufacturing firms using structural equation modeling techniques. Three major research issues are addressed in this study: Do sourcing decisions affect the degree to which firms...
Article
Descriptions of the content of manufacturing goals, and in particular, the variations in the professed goals of manufacturing among firms are abundant in the manufacturing strategy literature. However, few empirical studies have addressed the process (i.e., causal linkages pertaining to and among supply management, process improvements, and informa...
Article
Descriptions of the content of manufacturing goals, and in particular, the variations in the professed goals of manufacturing among firms are abundant in the manufacturing strategy literature. However, few empirical studies have addressed the process (i.e., causal linkages pertaining to and among supply management, process improvements, and informa...
Article
Recent research in manufacturing has investigated the impact of enabling operations management (OM) practices on quality and time-based performance separately. This research investigates the concurrent impact of supply management, human resources, just-in-time (JIT) and cross-functional practices on quality and time-based performance, in a sample o...
Article
Four major research questions are addressed in this study: (1) What is the overall pattern of usage of quality tools? (2) Does the pattern of quality tool deployment change depending on the type of objective (such as aesthetics, features, reliability, durability, function, and serviceability) pursued? (3) Does the pattern of quality tool deployment...
Article
This research examines the direct relationship between quality management focused employee training and service system performance as well as the indirect relationship between both quality management and job specific employee training on service system performance via employee capability. Moreover, these relationships are evaluated in various servi...

Citations

... Companies can incur losses related to stock and assets, supply chain disruptions, market share losses and increased costs of operations, including insurance, price volatility and product demand [3,4]. Business adaptation and mitigation of climate risks are critical in maintaining economic and environmental outcomes; thus, several business strategies put a strong emphasis on corporate social responsibilities promoting sustainable development [5], including mandatory disclosure of climate risks [6] and carbon footprints [7,8]. Businesses often relate to the concept of sustainability through marketing approaches creating value for products to stakeholders [9]. ...
... [J. Jayaram 1999]. Jak to już zaznaczono, w literaturze zachodniej jest dużo ostrzeżeń na temat negatywnych konsekwencji nieplanowanych i nieprzemyślanych redukcji zatrudnienia. ...
... A number of research articles from the 1980s to 2020 talked about the impact of ICTs on organizational market growth, their services, and efficiency (Ol ah et al., 2021;Das and Mao, 2020). Zhang et al. (2020) studied that ICT plays a gigantic responsibility in the business today. To achieve a sustainable competitive benefit over their competitors globally, there is an imperative necessitate for Indian MSMEs to implement ICT (Dinesh Agarwal, Founder, and CEO, India MART). ...
... Studies in the B2B literature have mainly focused on how network characteristics as well as firms' interactions with others in the network impact the sustainability practices of firms throughout the network (Adhikary, Sharma, Diatha, & Jayaram, 2020;Huang & Li, 2017;Vurro, Russo, & Perrini, 2009). In addition to examining networks at the organizational level, other studies adopt a micro-level analysis to investigate the relationship between networks and sustainability. ...
... For example, consumables and generic spares (Cavalieri et al., 2008) are produced in a large volume and are less costly such as filters, bearings, and oil seals, which may be infeasible to produce through AM. While the specific and strategic spares required for a particular machine with an unpredictable wear-out time (Cavalieri et al., 2008), complex part geometry, low intermittent demand, longer lead time, spares discontinued from production, and obsolete spares can be the best candidates for AM, subjected to their technical compatibility (comprisingsize, material, etc.) (Chaudhuri et al., 2021;Frandsen et al., 2020;Holmström et al., 2010). ...
... Two main studies of CO are Kohli and Jaworski's (1990) and Narver and Slater's (1990) in literature: While, Kohli and Jaworski defined it as organisation-wide generation and dissemination and responsiveness to market intelligence, Narver and Slater stated it as the organisational culture that most effectively and efficiently creates the necessary behaviours for creation of superior value for buyers and, thus, continuous superior performance for the business. Past studies recommended that profit is a reward for CO (Deshpandé et al., al.,1993;Patel et al., 2020). Majaro (1993) stressed that businesses need to concentrate more on customer orientation rather than profit orientation. ...
... In contrast, service recovery research recently began to investigate aspects of service recovery systems from an organizational perspective. Studying the consequences of what goes on in the back office of firms with respect to the perception and behavior of customers helps us to understand which organizational practices can enhance service recovery performance (Guchait et al. 2019;Smith et al. 2019; Van Vaerenbergh and Orsingher 2016). Among such strategies, implementing an error management culture appears to play a crucial role. ...
... Furthermore, in the medical field, the creation of customized prostheses by 3D printing is already a reality [45]. In the aerospace and automobile industry, the use of additive manufacturing for the manufacture of spare-parts can be an economically attractive option, since it allows the reduction of inventories, the production of parts that have already been discontinued and their customization [13]. ...
... Fu and Chien's (2019) ML and temporal aggregation mechanism forecast the demands of intermittent electronics components supporting supply chain resilience. Singh et al. (2019) develop a rule-based ontology to support decision-making in the context of supply chain resilience. ...
... Extending these ideas to the international domain has received scant attention, however. The location of firm boundaries presents incumbent firms with significant coordination challenges across a global value chain (Patel, Parida, Jayaram, & Oghazi, 2018;Srai & Alinaghian, 2013). Firms often engage in national and international collaborations to design new products, but when collaboration is distributed across national boundaries it presents significant challenges to effective communication and information exchange (Manning, 2014) as R&D teams from different institutional and cultural backgrounds try to integrate information to progress design and development (Patel et al., 2018). ...