Irma Becerra-Fernandez's research while affiliated with Marymount University and other places
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Publications (61)
Since emergency management tasks are complex and knowledge intensive, task performance is dependent on the dynamic interplays among task characteristics, the type of knowledge involved and the ways in which such knowledge is effectively integrated. Based on literature reviews, extensive field observations and a survey of emergency managers involved...
Since Hurricane Katrina, a lot of research has gone into improving disaster management through the use of crisis information management systems (CIMS). There has been much interest in how to design dynamic CIMS, particularly with respect to web-based emergency management systems. In the authors' research, they set out to design and develop a distri...
Since Hurricane Katrina, a lot of research has gone into improving disaster management through the use of crisis information management systems CIMS. There has been much interest in how to design dynamic CIMS, particularly with respect to web-based emergency management systems. In the authors' research, they set out to design and develop a distribu...
Training is an integral part of disaster preparedness. Practice in dealing with crises improves one's ability to manage emergency situations. As an emergency escalates, more and more agencies get involved. These agencies require training to learn how to manage the crisis and to work together across jurisdictional boundaries. Consequently, training...
This text serves as a complete introduction to the subject of knowledge management, incorporating technical, and social aspects of knowledge management, as well as practical examples, traditional approaches, and emerging topics.
Introduction
There is growing concern that a technologically educated workforce will not be available to meet the needs of the job market in information technology in the coming years, primarily because students are turning away from academic programs in computer-related disciplines, including computer science (CS), information technology (IT), and...
Rapid changes in the field of KM have to a great extent resulted from the dramatic progress we have witnessed in the field of information and communication technology (ICT). ICT allows the movement of information at increasing speeds and efficiencies, and thus facilitates sharing as well as accelerated growth of knowledge. For example, computers ca...
Today, organizations rely on decision makers to make mission-critical decisions that are based on input from multiple domains. The ideal decision maker has a profound understanding of specific domains coupled with the experience that allows him or her to act quickly and decisively on the information. Daily, decision makers face problems and failure...
Hurricane Katrina was one of the most expensive and devastating natural disasters in American history. Over half a million people were affected by the hurricane, and the US energy infrastructure was severely damaged. Hurricane Katrina and other natural disasters clearly show the need for improvements in crisis management, especially in training and...
Each disaster presents itself with a unique set of characteristics that are hard to determine a priori. Using combinations of qualitative and quantitative methods, we develop the dimensions and their corresponding measures of the dynamic characteristics of disaster management tasks and test the relationships between the various dimensions of task u...
Today, organizations rely on decision makers to produce “mission critical” decisions that are based on inputs from multiple domains. The ideal decision maker has a profound understanding of specific domains, coupled with the experience that allows them to act quickly and decisively on the information. Daily they face problems and failures that are...
Today, organizations rely on decision makers to produce “mission critical” decisions that are based on inputs from multiple domains. The ideal decision maker has a profound understanding of specific domains, coupled with the experience that allows them to act quickly and decisively on the information. Daily they face problems and failures that are...
A number of social, economic, technological, and scientific trends have led to the emergence of communities of practice centered on the notion of the knowledge-based organization. However, the scientific foundation (knowledge elicitation methodology) and the commercial growth of knowledge management (KM) have largely developed in parallel. So, the...
This paper describes the implementation plans and research activities of Project Ensayo, which is developing a virtual emergency operations center (vEOC) based on one of the Nation's premier EOC 's, that of Miami-Dade County. The goal of the EOC is to coordinate for 'community continuity', in other words help communities remain resilient in the fac...
Rapid changes in the field of knowledge management (KM) have to a great extent resulted from the dramatic progress we have witnessed in the field of information and communication technology. ICT allows the movement of information at increasing speeds and efficiencies, and thus facilitates sharing as well as accelerated growth of knowledge. For exam...
This paper presents a guideline for developing student activities designed to enable the discovery and application of students' knowledge, as they seek to learn the discipline of Knowledge Management (KM). We describe a student group project, which was a required course assignment, and how this activity helped the students discover and apply new kn...
Emergency management tasks are inherently complex and dynamic, requiring quick knowledge sharing and decision coordination among multiple organizations across different levels and locations. However, there is a general lack of understanding about how to describe and assess the complex and dynamic nature of emergency management tasks and how knowled...
Today, organizations rely on decision makers to make mission-critical decisions that are based on input from multiple domains. The ideal decision maker has a profound understanding of specific domains coupled with the experience that allows him or her to act quickly and decisively on the information. Daily, decision makers face problems and failure...
Rapid changes in the field of knowledge management (KM) have to a great extent resulted from the dramatic progress we have witnessed in the field of information and communication technology. ICT allows the movement of information at increasing speeds and efficiencies, and thus facilitates sharing as well as accelerated growth of knowledge. For exam...
Knowledge harvesting is a knowledge management approach focusing on the elicitation and explication of the tacit knowledge residing in an expert. The objectives of knowledge harvesting are to not only succeed in eliciting experts' knowledge but also develop effective training and learning designs as well as their evaluation. However, the successful...
Disaster management, before, during, and after the event, is dynamic, complex, and ill-defined, and the events themselves are rare and diverse due to the many characteristics that define them. Prior decisions may be thoroughly documented via after action reports, but these may not cover every issue as frequently unique and unanticipated events aris...
While relationships and trust are now commonly accepted as central to conducting business both within and across organizations, literature provides only minimal guidance as to how relationships and trust in inter and intra-organizations are created. Moreover, the role that information technology could play in building trust has largely been ignored...
Today, organizations rely on decision makers to make mission-critical decisions that are based on input from multiple domains. The ideal decision maker has a profound understanding of specific domains coupled with the experience that allows him or her to act quickly and decisively on the information. Daily, decision makers face problems and failure...
This article presents the role of ontologies and Web mining techniques in the construction and maintenance of experts' profiles. This article also discusses the development of contemporary expertise-locator knowledge management systems and, specifically, the implementation details of two such systems: the Searchable Answer Generating Engine (SAGE),...
Today, organizations rely on decision makers to produce “mission critical” decisions that are based on inputs from multiple domains. The ideal decision maker has a profound understanding of specific domains, coupled with the experience that allows them to act quickly and decisively on the information. Daily they face problems and failures that are...
This article presents the role of ontologies and Web mining techniques in the construction and maintenance of experts' profiles. This article also discusses the development of contemporary expertise-locator knowledge management systems and, specifically, the implementation details of two such systems: the Searchable Answer Generating Engine (SAGE),...
Rapid changes in the field of knowledge management (KM) have to a great extent resulted from the dramatic progress we have witnessed in the field of information and communication technology. ICT allows the movement of information at increasing speeds and efficiencies, and thus facilitates sharing as well as accelerated growth of knowledge. For exam...
This paper presents a theoretical model of knowledge integration, by developing a classification of types of specific knowledge (context-specific, technology-specific, and context-and-technology-specific) and examining the effects of four knowledge integration mechanisms (exchange, direction, socialization, and internalization) on the integration o...
Expertise locator systems (ELS) are a special type of knowledge management systems that are used to help locate intellectual capital. The searchable answer-generating environment (SAGE) is an expertise locator system that was developed to identify experts in the state of Florida. This presentation describes an application of the actor model of comp...
This paper presents the insights gained from the use of data mining and multivariate statistical techniques to identify important factors associated with a country's competitiveness and the development of knowledge discovery in databases (KDD) models to predict it. In addition to stepwise regression and weighted non-linear programming techniques, i...
Because the execution of many complex tasks is increasingly relying on human-agent teams it is critical that we understand the processes arising from such interaction and the specific conditions affecting them. Despite findings surrounding effective interaction and coordination for expert teams in general, little is known about what is important in...
Rapid changes in the field of knowledge management (KM) have to a great extent resulted from the dramatic progress we have witnessed in the field of information and communication technology. ICT allows the movement of information at increasing speeds and efficiencies, and thus facilitates sharing as well as accelerated growth of knowledge. For exam...
This case study describes some of the technical and socio-structural Knowledge Management (KM) initiatives at one of the best-known knowledge-based organisations: the National Aeronautics and Space Administration - Kennedy Space Center (NASA-KSC). The recent economic environment of diminishing budgets and consequent downsizing, coupled with the inc...
The Personal Systems Group, a division within IBM, successfully implemented SAP's R/3 enterprise information system in its largest manufacturing facility in North Carolina. The project, at the time the second largest SAP implementation in the world with respect to the number of users, was completed on-time and on-budget. This paper presents an insi...
This is a research in progress to understand the various stages involved in knowledge creation and transfer. We believe that by depicting these stages, managers will improve their use of information and thereby positively influencing their judgments and decisions. The literature addresses various aspects of the fundamental questions about how organ...
To enhance our understanding of knowledge management, this paper focuses on a specific question: How do knowledge management processes influence perceived knowledge management effectiveness? Prior literature is used to develop the research model, including hypotheses about the effects of four knowledge management processes (internalization, externa...
This paper presents the insights gained from applying knowledge discovery in databases (KDD) processes for the purpose of developing intelligent models, used to classify a country's investing risk based on a variety of factors. Inferential data mining techniques, like C5.0, as well as intelligent learning techniques, like neural networks, were appl...
As the exploration of space expands and develops, researchers endeavour to create improved technologies to facilitate that objective. The National Aeronautics and Space Administration (NASA) Kennedy Space Center (KSC) identified a need to manage and transfer intellectual property resulting from this research. NASA-KSC partnered with a group of Flor...
Prior research examines several knowledge management processes, considering each as universally appropriate. Instead, we propose that the context influences the suitability of a knowledge management process. We develop a contingency framework, including two attributes of the organizational subunit's tasks: process or content orientation, and focuse...
Discusses the management of trust in collaborative supply chain relationships through the use of interaction technology. Use of computer-based tools to enhance collaborative commerce; Business interaction model; Collaborative strategies by R.R. Donnelley & Sons Co.; Commitment management plan for the account management specialist.
Lessons learned processes have been deployed in commercial, government, and military organizations since the late 1980s to capture, store, disseminate, and share experiential working knowledge. However, recent studies have shown that software systems for supporting lesson dissemination do not effectively promote knowledge sharing. We found that the...
Abstract Knowledge management,systems are making inroads into organizations that want to get a handle on their intellectual capital. To this end, we have designed,and implemented,Expert Seeker, an Expertise-Locator knowledge management system that will be used in several NASA Centers to identify experts within the organization. This paper presents...
Today's business environment is characterized as knowledge being the critical resource for any business activity. By automating many of their routine business processes, companies are able to save time and valuable human resources. Workflow management systems can serve as the basis for collaborative computing, as evidenced by their growing populari...
The development of knowledge management systems (KMS) demands that knowledge be obtained, shared and regulated by individuals and knowledge-sharing organizational systems, such as knowledge repositories. People-Finder systems, a type of knowledge repository, attempt to manage knowledge by pointing to experts possessing specific knowledge within an...
The NASA/Florida Minority Institution Entrepreneurial Partnership (FMIEP) represents a new infrastructure for technology transfer based on an alliance between the National Aeronautics and Space Administration (NASA)-Kennedy Space Center (KSC), the Technological Research and Development Authority (TRDA), and four Minority Institutions in the State o...
This article focuses on the implementation of enterprise resource planning (ERP) into business education This article focuses on the implementation of enterprise resource planning (ERP) into business education. The demand of trained enterprise resource planning professionals has motivated a number of universities to join alliances with ERP software...
Exploiting lessons learned is a key knowledge management(KM) task. Currently, most lessons learned systems arepassive, stand-alone systems. In contrast, practical KMsolutions should be active, interjecting relevant informationduring decision-making. We introduce an architecture foractive lessons delivery systems, an instantiation of it thatserves a...
Knowledge management in general tries to organize and make available important know-how, whenever and where ever is needed. Today, organizations rely on decision-makers to produce "mission critic=d" decisions that arc based on inputs fm_ multiple domains. The ideal decision-maker has a profound understanding of specific domains that influence the d...
Case Based Reasoning (CBR) is an intelligent systems methodology that enables information managers to increase efficiency and reduce cost by substantially automating processes (i.e., diagnosis, scheduling, or design). By identifying and ranking the relevance between a new case and previously encountered cases (i.e., stored in the case base), CBR sy...
The need to acquire intellectual capital created the Knowledge Management (KM) movement, which aims to develop new practices and tools to capture knowledge. In- depth examination of current KM projects revealed the largest percent of KM projects attempting to create some kind of a knowledge repository. Current studies identify three types of knowle...
The NASA/Florida Minority Entrepreneurial Partnership Program (FMIEP) is a partnership established in 1997 between NASA-KSC, four Florida minority institutions, and the Technological Research and Development Authority (TRDA); with the primary goal of transferring NASA technologies to the small business sector. The FMIEP program was designed to iden...
This paper describes the activities of the Center for Innovation and Knowledge Management (CIKM) at Florida International University (FIU). The charter of the center is to research and evaluate the practices, processes and technologies that are being used in the practice of Knowledge Management. The need to acquire Intellectual Capital created the...
In recent years, enterprise resource planning (ERP) project spending at organizations has absorbed the attention, budgets, and energy of information technology professionals worldwide. Enterprise application integration (EAI) is middleware (software that interconnects applications) that can parse, duplicate or transform data from an application to...
This paper presents a summary of the invited presentations at the 1999 Florida Artificial Intelligence Research Symposium (FLAIRS) Knowledge Management (KM) track. This track focuses on the effective design and development of state of the art KM applications. The goal of this track is to continue a long- term effort in integrating works that addres...
Citations
... Because man-machine interfaces are a foundation of Industry 4.0, it is becoming even more critical to address fundamental problems such as "who performs when, what, and under which circumstances". KM in the age of I4.0 has an operational and strategic role from both a technological and human perspective, and the rise of artificial intelligence (AI) and the advent of learnable and autonomous technologies call into question humans' unique role as learners, problem solvers, decisions makers and knowledge actors (Becerra-Fernandez & Sabherwal, 2008;Dalkir, 2013;Gannon-Leary & Fontainha, 2007; R.-C. R.-C. ...
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... Awareness can help the involved bodies how to react and contact with others [2]. In addition to awareness, organizations need to have specialized knowledge, skills, [3] planning, and coordination in disaster and emergencies [4]. ...
... Liebowitz proposes six main materials that must get attention in the success of KM in organizations including support of senior management, chief knowledge officers (CKO) or equivalent, knowledge management infrastructure, knowledge knowledge and repositories, knowledge management systems and tools, incentives [7]. Becerra and Sabherwal [8] stated KM infrastructure consists of organization culture, organization structure, information technology infrastructure, common knowledge, and physical environment. Wong and Aspinwall discussed 11 factors that influence the success of implementing KM consisting of leadership and leadership support, culture, information technology, goals and strategies, evaluations, organizational infrastructure, organizational activities and processes, incentives, resources and training, human resource management [9]. ...
... A CIMS is a computer-based software system that facilitates storing, organizing, and analyzing information, managing resources, supporting a common operational picture, maintaining command and control, and facilitating decision making and collaboration among multiple organizations in order to aid in orchestrating response efforts and sharing of information [4]. CIMS aim to provide a suite of information communication technology (ICT) which functions to address the needs of multiple different sorts of stakeholders involved in the disaster management process. ...
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... This means that based on the report, Knowledge management usually addresses the topic of how to build and manage knowledge materials that aim to enhance individual learning and understanding through the provision of information (Alavi & Leidner, 2001). Knowledge management is also an activity of finding, capturing, disseminating, and implementing knowledge so that it can be improved (Becerra-Fernandez & Sabherwal, 2014). ...
... Sistem manajemen pengetahuan diperlukan dalam menyelesaikan kedua masalah di organisasi ALPHA-I. Sistem Manajemen Pengetahuan atau Knowledge Management System merupakan penggabungan teknologi dan mekanisme yang dibangun untuk membantu proses manajemen pengetahuan (Becerra-Fernandez & Sabherwal, 2010). ...
... Research collaboration is also seen as an activity that can increase the quality of a higher education institution. Scientific collaboration is usually done by researchers who have the same interest in a field or research topic, based on a need or plan that may not be the same [4]. Research collaboration is also done by the Faculty of Computer Science University of Indonesia (Fasilkom UI), which has collaborated with several partners since 2002. ...
... Knowledge sharing is a process of communicating explicit and tacit knowledge to others (Murmanto et al., 2017). There are two subprocesses of knowledge sharing: socialization and exchange (Fernandez & Gudi, 2008). Socialization is finding new knowledge, and face-to-face meetings take longer to debate and solve a problem. ...
... -It may seem unnecessary [23]. ...
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... У науковій літературі визначають основні функції використання ІКТ в освітньому процесі, які представлені наступним чином: розвинути освітні послуги та засоби масової інформації; забезпечити рівні можливості для отримання освіти та інформації; розвинути систему збору та обробки освітньої інформації; підтримати обмін досвідом та інформацією; розвинути технологічну грамотність та забезпечити дистанційну освіту; сприяти поліпшенню інноваційних педагогічних навичок. ІКТ допомагають учителю мотивувати учнів та розвивати інтерес до навчання (Desai, 2010). ...
