Haemi Kim’s research while affiliated with University of Alabama and other places

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Publications (26)


Hotel employees’ workplace inclusion and its outcomes: Focusing on the relational aspect of work environment
  • Article

April 2025

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10 Reads

International Journal of Hospitality Management

Haemi Kim

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Yeon Ho Shin

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Exploring the antecedents and consequences of hospitality employees’ organization-based self-esteem

May 2023

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44 Reads

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4 Citations

Journal of Human Resources in Hospitality & Tourism

This study aims to explore the critical role of employees’ organization-based self-esteem, which is related to their social exchange in an organization and prosocial behavior. The social exchange theory, conservation of resources theory, and self-consistency theory were applied to develop the research framework. A cross-sectional survey was applied to collect data from frontline employees working in the full-service restaurant. The results presented that both leader-member exchange and coworker exchange were positively related to organization-based self-esteem. Moreover, organization-based self-esteem was positively related to prosocial behaviors, including role-prescribed and extra-role customer service, and cooperation. Theoretical and practical implications were discussed.


Citations (21)


... Referring to our findings, employees' narrative insights can be F o r P e r s o n a l U s e O N L Y extremely helpful for HR managers to advance specific strategies to address employees' concerns regarding their well-being status as well as develop wellstructured incentives and training/development programs to motivate their employees to flourish at work. We want to emphasize that it takes all stakeholders in the hospitality industry to work together to build a healthy work environment to improve employees' well-being; this is necessary to combat the labor shortage and great resignation challenges (Kim et al., 2024;Kwok, 2022;Liu-Lastres et al., 2023;Wu & Wei, 2024). ...

Reference:

Are Your Associates Flourishing? Using a New Theoretical Lens to Understand Hospitality Employees’ Well-Being and Motivation
Restaurant employees’ Thriving at Work: The Roles of Psychosocial Safety Climate and Self-Compassion
  • Citing Article
  • July 2024

International Journal of Hospitality & Tourism Administration

... Advice from health professionals appears to be one of the strongest drivers of dietary changes, even among resistant groups, contributing to reduced health disparities and the promotion of environmentally sustainable practices (46)(47)(48). The willingness of nearly one-third of participants in our study to consider dietary changes based on recommendations of medical doctors or researchers underlines the crucial role that physicians play in guiding patients toward healthier nutrition. ...

Factors influencing baby boomers’ intention to choose a dish featuring plant-based meat alternatives (PBMA) at a restaurant: Findings from an online panel study
  • Citing Article
  • February 2024

Appetite

... In agreement with this, Tandon et al. (2021) suggested that conditional factors often influence consumer consumption patterns, so it is crucial for marketers to use several conditional elements, such as lower lead times, to trigger consumer consumption behavior. Furthermore, several studies reported that CV is one of the drivers of consumer evaluation (positive or negative) of a product (Matin et al., 2022;Shin et al., 2023;Um and Yoon, 2021). Based on this Halal cosmetics repurchase intention explanation, we suspect that consumers' perception of CV is the driver of attitudes in the Halal cosmetics context. ...

What motives U.S. restaurant customers to choose plant-based meat alternative dishes?
  • Citing Article
  • October 2023

Journal of Foodservice Business Research

... For example, Fülöp et al. (2022) highlighted the importance of teachers' attitudes and the educational environment in shaping students' learning behaviors during the COVID-19 pandemic. Similarly, Shin et al. (2025) demonstrated that subjective norms and perceived behavioral control play a crucial role in university students' willingness to pay more for local food. These studies, along with ours, emphasize the importance of considering social and environmental factors when designing educational interventions. ...

College students’ willingness to pay more for local food: An extended decomposed theory of planned behavior approach
  • Citing Article
  • June 2023

Journal of Foodservice Business Research

... Furthermore, NVT members with high organisation-based self-esteem are more likely to engage in behaviours that show their values to maintain their good profiles (Kim and Qu, 2023). Entrepreneurial learning is a crucial mechanism for entrepreneurs to expand their knowledge, refine their management techniques, and enhance their decision-making skills. ...

Exploring the antecedents and consequences of hospitality employees’ organization-based self-esteem
  • Citing Article
  • May 2023

Journal of Human Resources in Hospitality & Tourism

... However, more recent research has also begun to uncover how TAW is also experienced at a collective level (Goh et al., 2022). While few examples of this exist in the H&T literature (e.g., Kim et al., 2023;Wu & Chen, 2019), Goh et al. (2022) suggest this level as an important future direction of TAW studies. Given the team dynamics and intensive customer interactions that define H&T work, understanding how thriving operates at the collective level is critical for fostering a work environment where both individual and team growth can flourish. ...

Relational resources for promoting restaurant employees’ thriving at work
  • Citing Article
  • February 2023

International Journal of Contemporary Hospitality Management

... Perceived discrimination refers to a tourist's subjective experience of perceiving unfair or differential treatment based on variables such as race, ethnicity, religion, gender, nationality, or other personal qualities (Lin et al., 2022). This form of discrimination can manifest either directly or indirectly and can take place in various situations throughout the trip, such as encounters with local inhabitants, providers of tourism services, or fellow travelers (Verhaeghe & De Coninck, 2022). ...

Customer verbal aggression and employee service sabotage: The mediating role of perceived discrimination
  • Citing Article
  • October 2022

International Journal of Hospitality Management

... Employee technology readiness refers to their willingness to use new technology to achieve personal and professional goals (Abdul, 2022). The success of such initiatives is highly dependent on employees' attitudinal and behavioural adaptation (Kim et al., 2022). In addition, employees' success in adapting to digital technology in business dealings can be measured through adaptive performance (Park & Park, 2019). ...

The impact of employees’ perceived restaurant innovativeness on adaptive behavior: The mediating role of job engagement
  • Citing Article
  • March 2022

Journal of Hospitality and Tourism Management

... This grants field managers the authority to determine the working conditions of field workers on plantations, including palm oil farms. Transformational leadership is crucial for businesses to successfully navigate and overcome dangers and crises, [19]. Research in the field of leadership has placed significant emphasis on transformational leadership since the 1980s, [20]. ...

The impact of transformational leadership and commitment to change on restaurant employees’ quality of work life during a crisis
  • Citing Article
  • September 2021

Journal of Hospitality and Tourism Management

... China's decision to reopen its aviation market in January 2023 significantly boosted tourism flows globally, particularly in the Asia-Pacific region, serving as a critical driver for the recovery of the tourism industry (IATA, 2023). With economic growth fueling outbound travel, China has become a dominant force in global tourism (Lin et al., 2017), with Japan aligning well with the travel preferences of Chinese tourists in the post-COVID-19 era (Miao et al., 2021). ...

Proximal and distal post-COVID travel behavior
  • Citing Article
  • May 2021

Annals of Tourism Research