Georg von Krogh's research while affiliated with ETH Zurich and other places

Publications (252)

Article
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Artificial intelligence (AI) can support managers by effectively delegating management decisions to AI. Yet the road ahead is bumpy at best, with many organizational and technical hurdles that need to be mastered. We offer a first step on this journey by unpacking core factors that may hinder and foster effective decision delegation to AI. Main Des...
Article
Artificial intelligence (AI) can support managers by effectively delegating management decisions to AI. There are, however, many organizational and technical hurdles that need to be overcome, and we offer a first step on this journey by unpacking the core factors that may hinder or foster effective decision delegation to AI.
Article
Technologies are changing at a rapid pace and in unpredictable ways. The scale of their impact is also far-reaching. Technologies such as artificial intelligence, data analytics, robotics, digital platforms, social media, blockchain, and 3-D printing affect many parts of the organization simultaneously, enabling new interdependencies within and bet...
Article
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Introduction Patient complexity is an increasingly used concept in clinical practice, policy debates and medical research. Yet the literature lacks a clear definition of its meaning and drivers from the health provider’s perspective. This shortcoming is problematic for clinical practice and medical education in the light of a rising number of multi...
Article
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Despite the common belief that orientation asymmetry-fundamental differences in the goals and expectations between partners-constitute a major barrier to successful collaboration, empirical evidence on how orientation asymmetry impacts university-industry collaboration is rare. We seek to understand the nature and impact of orientation asymmetry by...
Article
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While mastering technology and industry convergence are essential for firms across a growing number of industries, convergence is often rapid and abrupt, challenging firms to develop appropriate strategic responses. Focusing on the historical convergence between information technology and communication technology, we examine the microlevel behavior...
Preprint
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Despite rapid advancements in supervised machine learning (SML) algorithms and their benefits for IS researchers, they have been slow in adopting SML in their research designs. In our literature review of information systems, we identify two principal limitations commonly faced by scholars: biases caused by selection (configuration and evaluation)...
Article
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Knowledge creation increasingly requires experts from diverse domains to collaborate in teams, yet the effect of expertise diversity on team knowledge creation is inconclusive. We focus on task uncertainty and informal leadership hierarchies-the disparity in team members' engagement in leadership activities (task-and relationship-oriented)-to answe...
Article
Individual consumers in the household sector increasingly develop products, services and processes, in their discretionary time without payment. Household sector innovation is becoming a pervasive phenomenon, representing a significant share of the innovation activity in any economy. Such innovation emerges from personal needs or self-rewards, and...
Book
Strategi er viktig for enhver virksomhet enten man driver kommersielt eller ikke. Denne boken gir en grunnleggende forståelse av strategifaget både på teoretisk og praktisk nivå. Den gir et rammeverk for å utvikle virksomhetens strategi og viser flere måter å angripe strategiarbeidet i organisasjoner på. Boken presenterer den klassiske strategipro...
Chapter
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Recent developments in the theory and research on artificial intelligence hold great promises as well as challenges for the strategist's core activities and conduct of strategic processes. These promises and challenges requires the strategy field to both reevaluate some of the principal assumptions and implications of strategizing. In this chapter...
Article
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The current expansion of theory and research on artificial intelligence in management and organization studies has revitalized the theory and research on decision-making in organizations. In particular, recent advances in deep learning (DL) algorithms promise benefits for decision-making within organizations, such as assisting employees with inform...
Preprint
Full-text available
The current expansion of theory and research on artificial intelligence in management and organization studies has revitalized the theory and research on decision-making in organizations. In particular, recent advances in deep learning (DL) algorithms promise benefits for decision-making within organizations, such as assisting employees with inform...
Article
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The COVID-19 pandemic is causing a massive disruption in the labor forces across the world. Workers at all levels and in virtually all professions experience layoffs, heavy over-time, obligation to work from home, new safety measures, and dramatically worsening working conditions. A large part of the labor force’s emotional distress results directl...
Article
Full-text available
The current expansion of theory and research on artificial intelligence in management and organization studies has revitalized the theory and research on decision-making in organizations. In particular, recent advances in deep learning (DL) algorithms promise benefits for decisionmaking within organizations, such as assisting employees with informa...
Article
Full-text available
Across many fields of social science, machine learning (ML) algorithms are rapidly advancing research as tools to support traditional hypothesis testing research (e.g. through data reduction and automation of data coding, or for improving matching on observable features of a phenomenon or constructing instrumental variables). In this Organization S...
Article
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Research summary Resolving governance disputes is of vital importance for communities. Gathering data from GitHub communities, we employ hybrid inductive methods to study discussions around initiation and change of software licenses—a fundamental and potentially contentious governance issue. First, we apply machine learning algorithms to identify r...
Conference Paper
Most businesses start with a team of individuals coming together to pursue a venture idea. However, the literature lacks an in-depth understanding of either the process of identifying with the venture idea or identifying with the new venture team. We explore how framing strategies of the venture idea influence the members' identification with the t...
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The European Union’s new regulatory framework for medical devices has central implications for the development of new devices, particularly by start-ups.
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This study advances a theory of how different aspects of emotion regulation influence individual leader emergence in the intensely emotional context of nascent venture teams. Despite the growing amount of research on the role of leadership in the entrepreneurial process, the emergence of leaders in nascent venture teams has rarely been explored. Dr...
Article
Innovative firms often involve customers in their product development to drive innovation outcomes. However, few have empirically examined how this division of innovative labour affects innovation performance. Drawing on prior studies and the knowledge-based theory of the firm, we theorise conditions under which customer codevelopment benefits inno...
Article
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How does organizational decision-making change with the advent of artificial intelligence (AI)-based decision-making algorithms? This article identifies the idiosyncrasies of human and AI-based decision making along five key contingency factors: specificity of the decision search space, interpretability of the decision-making process and outcome, s...
Article
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Drug discovery teams combine specialists with in-depth knowledge from a variety of scientific disciplines. Such diversity in thought worlds poses a challenging exercise in cross-disciplinary collaboration and project coordination. Based on a longitudinal field study of five projects in a leading pharmaceutical company, we present a framework outlin...
Article
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While failure urges entrepreneurs to learn, it also generates strong emotions that may hinder learning behaviors. Drawing on affective events theory, we develop a model reconciling the countervailing effects of failure. In particular, we focus on failure velocity—rate at which failure events are experienced—to understand entrepreneurs’ learning fro...
Chapter
Crowdsourcing in the form of innovation contests stimulates knowledge creation external to the firm by distributing technical, innovation-related problems to external solvers and by proposing a fixed monetary reward for solutions. While prior work demonstrates that innovation contests can generate solutions of value to the firm, little is known abo...
Article
While radical innovation brings extensive economic rewards to firms, it is an activity fraught with risk. Prior research has shown that such risks mainly stem from organizational arrangements (at the level of individuals, teams, firms, and inter firm collaborations), which are inadequate or inefficient to support radical innovation. The papers in t...
Article
Prior research highlights the vital role of information technology (IT) for innovation in firms. In this paper, we draw on the knowledge-based view of the firm to investigate how search in external knowledge sources and information technology for knowledge absorption jointly influence process innovation performance. Our model is tested on a nine-ye...
Article
Kiss, A. N., Fernhaber, S., & McDougall–Covin, P. P. (2018). Slack, Innovation, and Export Intensity: Implications for Small– and Medium–Sized Enterprises. Entrepreneurship Theory and Practice. Jiang, H., Cannella, A. A., & Jiao, J. (2018). Does Desperation Breed Deceiver? A Behavioral Model of New Venture Opportunism. Entrepreneurship Theory and P...
Article
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Online communities frequently create significant economic and relational value for community participants and beyond. It is widely accepted that the underlying source of such value is the collective flow of knowledge among community participants. We distinguish the conditions for flows of tacit and explicit knowledge in online communities and advan...
Article
Despite several decades of work on social practice, many open intriguing questions remain about their existence and functions within an organizational context. In this article, we discuss the “inherent logics” of social practice—being, knowing, and doing—to depict the meaning and mainspring of its conservation within an organizational context. We a...
Article
Problem-solving research and formal problem-solving practice begin with the assumption that a problem has been identified or formulated for solving. The problem-solving process then involves a search for a satisfactory or optimal solution to that problem. In contrast, we propose that, in informal problem solving, a need and a solution are often dis...
Article
Problem-solving research and formal problem-solving practice begin with the assumption that a problem has been identified or formulated for solving. The problem-solving process then involves a search for a satisfactory or optimal solution to that problem. In contrast, we propose that, in informal problem solving, a need and a solution are often dis...
Chapter
This chapter focuses on the issue of knowledge sharing through a collective action framework and identifies two possible solutions to the sharing problem: the use of agency and the nurturing of a communal resource. The role played by a community in explaining why people share knowledge in organizations is examined and a brief review of some of the...
Article
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Valve is a very interesting case study! The company shares many features with open source software projects. In Valve, as in the open source world, the focus is on creating advanced technologies and letting developers self-select projects and tasks. Self-selection seems to work particularly well in an environment where technology development itself...
Article
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Based on a multi-year field study of early-stage drug discovery project teams at a global pharmaceutical company, this paper examines how multidisciplinary teams engaged in knowledge creation combine formal and informal coordination mechanisms when faced with unpredictable interdependencies among specialists' knowledge domains. While multidisciplin...
Article
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Voluntary contributions are crucial to the success of open source software (OSS) projects. Firms sponsoring OSS projects may face substantial challenges in soliciting such contributions, since volunteer participants are neither regulated by an employment contract nor offered financial incentives. While prior work has shown the positive impact of mo...
Article
While modern information and communication technology (ICT) has become a core element of globally dispersed business activities, there is still a dearth of theorizing and empirical evidence of its effects on the export performance of firms. Motivated by the need to better understand the strategic impact of ICT for managing knowledge-intensive activ...
Article
We present a qualitative study of firms in two high technology industry clusters. Despite the large body of research on inter-organizational knowledge sharing in industry clusters, investigations into the co-location of firms may not have fully captured essential characteristics of knowledge sharing interactions and its enablers. Based on an in-dep...
Article
A vibrant body of literature on social practices has developed rapidly in recent years. However, a systematic analysis of the underlying perspectives that shape the way practice-based scholars contribute to theory building about organizational phenomena has escaped scholarly attention. It is of pivotal importance to examine the multifaceted nature...
Article
This study shows that the value of a firm's knowledge stocks in a stakeholder group is determined by the rules, values, norms and social evaluations conducted in that group. Based on prior work on the knowledge-based view of the firm and institutional theory, we develop a model of the relationship between the reputation of a firm's knowledge stocks...
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Dialogues between professionals and their clients are at the core of relationship marketing of professional service firms. To nurture dialogues, professionals need to extend the scope of the dialogue to new issues that impact the client organization's performance. We develop and examine (N = 431) a model grounded in the theory of planned behavior t...
Article
Proponents of organizational knowledge creation theory have long recognized the importance of “spaces” for knowledge creation within organizations and, recently, in the eco-system to which the organization belongs. We argue that while knowledge creation in virtual spaces, such as online communities, is well theorized and researched, there is still...
Article
This study advances the understanding of how knowledge-flows impact on firm performance. Incorporating recent research on the knowledge-based view of the firm, this paper tests and extends the knowledge flow model by using more fine-grained measures and by proposing a nonlinear effect. This study tests the predicted effects in a longitudinal resear...
Article
Innovations in the automotive industry are increasingly building on contributions from different technological fields. Correspondingly, firms in this industry more than ever tend to form research and development (R&D) alliances that aim at innovating new products through integrating separate fields and transferring knowledge. While, in symmetrical...
Article
Problem-solving research, and formal problem-solving practice as well, begins with the assumption that a problem has been identified or formulated for solving. The problem-solving process then involves a search for a satisfactory or optimal solution to that problem. In contrast, we propose that, in informal problem solving, a need and a solution ar...
Article
The conflict management style of leaders is considered an important factor for team performance and innovation. But so far only little academic work has examined the antecedents of conflict management styles. The current study seeks to remedy this problem by embedding conflict management styles more broadly in leadership activities, characteristics...
Article
We study firms’ boundary-spanning organizational design for soliciting product-enhancing contributions by extramural innovators whose preferences and skills are unknown to the firm a priori. We propose and empirically test that firms optimally meet the challenge of sorting eventually profitable innovators from the public by (1) partitioning tasks s...
Article
Laursen and Salter (2006) examined the impact of a firm’s search strategy for external knowledge on innovative performance. Based on organizational learning and open innovation literature, we extend the model hypothesizing that the search strategy itself is impacted by firm context. That is, both “constraints on the application of firm resources” a...
Article
A central tenant of open innovation is free revealing of the detailed workings of novel products and services, so that others may use them, learn from them, and perhaps improve them as well. We explain that innovators frequently do freely reveal proprietary information and knowledge regarding both information-based products and physical products th...
Article
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Prior research has repeatedly found that lurkers, the passive members of online communities, dominate such communities in terms of membership. Yet lurking in online communities reflects a phenomenon largely neglected by contemporary information systems theory and research. This study starts by reviewing existing literature on lurking behavior in on...
Chapter
This book is designed to honour Professor Ikujiro Nonaka for his scholarly achievements. Through his intellectual contributions, Ikujiro Nonaka has achieved a remarkable advancement in our academic understanding of management and organization as well as the very practice of management. After decades of conceptual and empirical work, many scholars a...
Article
This study examines how perceived benefits, and context in online communities, shape members' intentions to share their knowledge. We build a model of knowledge‐sharing intention and provide empirical evidence using survey data collected from a community in which members voluntarily exchange their experiences, ideas, and questions on photographic e...
Article
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The Bioentrepreneur portal has evolved from a series of supplements published by Nature Biotechnology since 1998. Its mission is to become an interactive online resource for researchers hoping to commercialize their research, and for those working for and with young life science companies. Content is authoritative, independent advice provided by ex...
Article
Recently, the editors of Long Range Planning called for more phenomenon-based research. Such research focuses on identifying and reporting on new or recent phenomena of interest and relevance to management and organisation science. In this article, we explore the nature of phenomenon-based research and develop a research strategy that provides guid...