Filipe M. Santos's research while affiliated with Nova School of Business and Economics and other places

Publications (22)

Article
Full-text available
Hybrid organizations pursuing a social mission while relying on a commercial business model have paved the way for a new approach to achieving societal impact. Although they bear strong promise, social enterprises are also fragile organizations that must walk a fine line between achieving a social mission and living up to the requirements of the ma...
Article
Full-text available
In this inductive multiple-case study set in the nascent market for mobile payments, we investigate how global firms from different industries attempt to define the architecture for a new market. We find that powerful players from different industries have difficulty in reaching agreement on the new market's architecture due to their history of dom...
Chapter
All over the world there are millions of social entrepreneurs that come up with potential social innovations. Some never get implemented in practice. Others are implemented, but then the passion fades or the solution does not reveal itself as promising for creating social impact. In some cases, the lack of sustainability or management capacity prev...
Article
Large firms are increasingly incubating social business initiatives that aim at the creation of value for groups who are not current stakeholders. We argue that these initiatives, which we call corporate social entrepreneurship (CSE) initiatives, are the work of social intrapreneurs who are responding to perceived shortcomings in society and utiliz...
Article
In order to advance the micro-foundations of institutional theory, we explore how individuals within organizations experience and respond to competing institutional logics. Starting with the premises that these responses are driven by the individuals’ degree of adherence to each competing logic (whether novice, familiar or identified), and that ind...
Article
This article explores how hybrid organizations, which incorporate competing institutional logics, internally manage the logics that they embody. Relying on an inductive comparative case study of four work integration social enterprises embedded in competing social welfare and commercial logics, we show that, instead of adopting strategies of decoup...
Article
In this paper, we focus on a key, but understudied process that affects the development of a new market: the interfirm negotiation process through which the interested parties agree on a business model to exchange resources in order to create the new product or service. We observed this process in the case of an emerging market around mobile paymen...
Article
Organizations are increasingly subject to conflicting demands imposed by their institutional environments. This makes compliance impossible to achieve, because satisfying some demands requires defying others. Prior work simply suggests that organizations develop strategic responses in such situations. Our key contribution is to provide a more preci...
Article
I propose a theory aimed at advancing scholarly research in social entrepreneurship. By highlighting the key trade-off between value creation and value appropriation and explaining when situations of simultaneous market and government failure may arise, I suggest that social entrepreneurship is the pursuit of sustainable solutions to problems of ne...
Article
The purpose of this study is to better understand the process of innovation transfer between social sector organizations, an area that is at the nexus of research on social entrepreneurship, scaling, and knowledge transfer. We are guided by a primary research question: How are social innovations transferred to other organizations to increase their...
Chapter
There are hundreds of innovations brought to the market every year by socially oriented entrepreneurs (Dees et al., 2004; Phills et al., 2008). While many of these innovations fail, some prove successful in their local context, addressing a pressing social problem and improving the economic and social conditions of populations. Successful social en...
Article
This paper explores organizational responses to conflicting institutional demands. An inductive comparative case study of four social enterprises that scaled their organization while embedded in competing social welfare and commercial logics suggests that, when facing competing organizational templates imposed by their institutional environment, or...
Article
We examine how entrepreneurs shape organizational boundaries and construct markets through an inductive, longitudinal study of five ventures. Our central contribution is a framework of how successful entrepreneurs attempt to dominate nascent markets by co-constructing organizational boundaries and market niches using three processes: claiming, dema...
Article
Organizational boundaries are a central phenomenon, yet despite their significance, research is dominated by transaction cost economics and related exchange-efficiency perspectives. While useful, it is time to engage in a broader view. Our purpose is to provide a deeper understanding of organizational boundaries. First, we develop four boundary con...
Article
This article discusses how executives in entrepreneurial firms addressing nascent markets organize the boundaries of their firms. Entrepreneurs need to establish themselves in an initial market, but do not usually have a strong resource base nor established competencies to leverage. By structuring the roles in the market, entrepreneurs are able to...
Article
What are the most effective learning strategies for firms given the characteristics of their knowledge environment? This paper addresses this question by documenting the major changes in the knowledge environment of the pharmaceutical industry, with a particular emphasis on the period since the emergence of biotechnology, and discussing the related...

Citations

... Based on new institutional theory (NIT), Clementino and Perkins (2020) proposed that corporations adopt different ESG disclosure strategies in response to the institutional pressure from ESG rating agencies. However, corporations often face multiple institutional demands (Pache and Santos, 2010;Durand and Thornton, 2018;Pache and Santos, 2021). Therefore, we believe that different ESG disclosure strategies of corporations are responding to not only to ESG rating agencies but also to actions taken by corporations in response to multiple stakeholders in the process of institutionalization. ...
... Ignorance is a form of non-response where actors are unaware of the elements of a logic, and compliance entails actors fully identifying with a logic. When actors are familiar with two different logics, and where hybridity is high (where the logics are equally dominant) Pache and Santos (2013) mean that a compartmentalization of logics is most likely, i.e., to keep them separated and comply with them to various extent in different contexts (see also Gautier & Santos, 2019). Where they have stronger connections to one of the competing logics, actors are more likely to combine them, accepting the less familiar logic but working hard to preserve the logic with which they identify most (see also Minbaeva, Muratbekova-Touron, & Nayir, 2015). ...
... Conflict pattern prescribes that the variety of institutional logics tend to be heterogeneous, creating competition between these different logics. Institutional logic conflict arises as a result of differences between the means and goals associated with divergent logics and the ensuing unique principles (Pache & Santos, 2010). The existence of institutional logic conflict implies that it is difficult to reach agreements on an organization's operation in terms of objectives, plans, and strategies. ...
... The analysis of social innovations may focus on the evolution of subjective visions about the aims and means of the innovation, or on the modalities of actors' practical activities. The key analytical concept for dealing with the dynamics of these interactions is the concept of process in the social innovation (Santos et al., 2013). This is the conceptual background of the research questions typically raised and answered during studies on organized social change: What are the objectively real and subjectively perceived needs and interests of the innovator and other participants in the social innovation? ...
... There are few different approaches to the process of adaptation (Chowdhury & Santos, 2010): ...
... In addition, Kraatz and Block (2008) proposed that contemporary organisational contexts are facing increasing institutional pluralism due to, for example, an increased number of policy interventions. This means that organisational contexts, such as schools, are becoming increasingly embedded in competing institutional pressures, placing conflicting demands on their members (Pache & Santos, 2013). Such conflicting demands need to be managed by organisational members who are situated in organisations with rooted characteristics and inner lives of their own. ...
... For example, social entrepreneurs use micro-franchise business models (i.e. micro-stores as retailers) to reach customers in remote villages who were previously not served via traditional distribution methods (Santos et al., 2015). ...
... These findings contribute to recent work on tensions arising from multiple goals in organizations, including in hybrid organizations (e.g., Battilana & Lee, 2014;Battilana, Sengul, Pache, & Model, 2015;Battilana et al., 2020;Doherty, Haugh, & Lyon, 2014;Ethiraj & Levinthal, 2009;Gaba & Greve, 2019;Hu & Bettis, 2018;Pache & Santos, 2013;Kim, 2022). Specifically, our paper highlights the unique challenges that arise when goals are not easily separable temporally or spatially in tasks, and when management cannot set clear policies to specify tradeoffs between goals. ...
... In fact, in the 90s, the authors of some studies pointed out that structures can impede knowledge flow (Dougherty, 1992). Nowadays, the approach taken by Eisenhardt and Santos (2000), which posits that organizations and groups of organizations become complex adaptive systems and are therefore organized into loosely linked systems of unique knowledge specialists. Despite this, they are collectively more innovative, adaptive and ultimately successful on dynamic markets. ...
... Kostovska et al. (2021) identify three levels of the media ecosystem: the first level is the "ecosystem orchestrators" (direct suppliers and distributors), the second is composed of the immediate environment of the firm and the third consists of actors at distance from the firm. In this regard, the relationship with stakeholders is decisive in building a sustainable business (Demil et al., 2018) and the lack of cooperation between stakeholders can provoke business failure (Ozcan & Santos, 2015). The winner's curse theory and the business model approach can be complementary, with a microanalysis about the consequences of the auction outcome and a mesoanalysis through the business model framework (Warnier et al., 2004). ...