Fei Cai’s research while affiliated with Hohai University and other places

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Publications (2)

Figure 1. Mean plot of resume screening strategy on perceived fairness.
Figure 2. The two-way Interaction between resume screening approach and outcome favorability in Predicting perceived fairness.
Figure 3. The two-way Interaction between resume screening approach and outcome favorability in Predicting responsibility attribution.
Means, standard deviations, and correlations among variables.
Results of ANCOVA including covariates.
Applicants’ Fairness Perception of Human and AI Collaboration in Resume Screening
  • Article
  • Full-text available

December 2024

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508 Reads

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3 Citations

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Bowen Dong

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Fei Cai
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Citations (1)

... The conceptualization of AI as a collaborator rather than a tool marks a critical shift in its application within service operations (Ling et al., 2024). Early uses of AI in IT support were largely limited to automation scripts and predefined decision trees embedded in helpdesk software. ...

Reference:

A SYSTEMATIC REVIEW OF HUMAN-AI COLLABORATION IN IT SUPPORT SERVICES: ENHANCING USER EXPERIENCE AND WORKFLOW AUTOMATION
Applicants’ Fairness Perception of Human and AI Collaboration in Resume Screening

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Bowen Dong

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Fei Cai