Enrique Claver-Cortés's research while affiliated with University of Alicante and other places

Publications (106)

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This study has as its aim to analyze the existence of a possible theoretical relationship between corporate social responsibility (CSR) development and two factors, namely business location and managers' gender. The industrial district (ID) theory serves as the basis to demonstrate the possible influence of location on this type of environment with...
Article
The aim of this paper is to carry out a systematic literature review about the relationships between quality management, innovation, and performance. For that end, a search was carried out in the Web of Science and Scopus databases, and 172 articles were selected. Results show that there is a positive relationship between quality management, produc...
Article
The aim of this study is to analyse how soft and hard quality management (QM) practices enhance incremental and radical product and process innovation, and operational and financial results, and the paths from QM to financial results via innovation and operational results. The paper examines these relationships applying Partial Least Squares (PLS)...
Article
In this research two concepts of current relevance in the management literature are related, such as Corporate Social Responsibility (CSR) and green human resource management (GHRM). So far, research in both fields has been developed in parallel; However, we consider that it is necessary to deepen the connection between both variables and their imp...
Chapter
This study has as its aim to analyze the existence of a possible theoretical relationship between corporate social responsibility (CSR) development and two factors, namely business location and managers' gender. The industrial district (ID) theory serves as the basis to demonstrate the possible influence of location on this type of environment with...
Article
Full-text available
In the knowledge society, multinationals and, more specifically, their subsidiaries acquire great importance as a source of competitiveness for the multinational as a whole. From this perspective, this article has a double objective: (1) to define ambidextrous subsidiary, and (2) to explore if subsidiaries are ambidextrous. A quantitative methodolo...
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Although in recent years intangible assets are considered a basic factor of production, it is necessary to show that their mere possession will not always guarantee superior performance. Accordingly, based on the resource-based view of the firm and the intellectual capital-based view, this paper has a twofold purpose. First, it analyses the existin...
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Full-text available
Research into entrepreneurship has gradually changed its perspective over recent decades, becoming a very relevant research topic. In the last few years, various lines of research have been developed to find new explanatory factors of entrepreneurial propensity in specific socioeconomic and institutional contexts, among which we can highlight local...
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Firm managers play an important role in the implementation of corporate social responsibility (CSR) actions. Education is emerging as the key factor in developing a sense of moral responsibility amongst the business students who will eventually become company managers and decision makers. The aim of this research is, thus, twofold. First, to analyz...
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This paper has as its aim to analyse multinational enterprises’ location decisions from the perspective of the knowledge-based firm in an attempt to answer the following questions: Are innovative MNEs more likely to be located in areas with a higher degree of agglomeration? Who benefits to a greater extent − in terms of innovation − from geographic...
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According to the literature on ambidexterity, organizations can use structural, contextual or interorganizational approaches to simultaneously explore novel opportunities and exploit existing ones. So far, however, the possibility of combining the three approaches to maximize organizational learning has not been investigated. To deepen this aspect,...
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Purpose The purpose of this paper is twofold: first, to analyze which policies of human resource management (HRM) contribute to exploratory learning and which to exploitation learning; and second, to determine the influence of the two types of learning on organizational performance. Design/methodology/approach The research hypotheses are tested by...
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The aim of this study is to analyze the relationship between family involvement and entry mode choice by Spanish hotel chains in foreign markets. Drawing on stewardship and institutional theories, we examine how family character may moderate the effect of institutional differences on the choice of entry modes entailing different levels of resource...
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Purpose This paper has as its aim to know the dimension and scope that research on the «district effect» has had in the literature about industrial districts, as well as to shed some light on the connection between industrial districts and business results; or expressed differently, on how being located in an industrial district or not affects or...
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The purpose of this study consists in analyzing the existing literature on international business from all the research papers published in Journal of International Business Studies (JIBS) during the period of time comprised between 2000 and 2015. The authors apply bibliometric methods to that end –in particular, document citation and co-citation a...
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One of the constituent elements of the industrial district is the existence of local and regional institutions which offer information and support services to the firms based in the district. In addition to representing an important component of social capital, these institutions can play a key role in improving the joint operability of district fi...
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La industria alimentaria ocupa una posición destacada en el conjunto del sector industrial español. El objetivo de este trabajo es identificar las principales fortalezas y debilidades de esta industria, de modo que pueda ser evaluado su potencial para hacer frente a los retos planteados por el entorno competitivo internacional. Para ello nos hemo...
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This paper analyzes the role played by internal knowledge generation and external knowledge acquisition in the impact of agglomeration on the profitability of Spanish hotels. The results are of interest not only because they demonstrate that knowledge management strategies have a partial mediation effect in the relationship between agglomeration an...
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Purpose The purpose of this paper is to explore whether the use of high-performance work systems (HPWSs) facilitates the development of organizational ambidexterity directly or through a mediating variable such as ambidextrous organizational culture. Design/methodology/approach The theoretical model and the hypotheses proposed were tested using a...
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Purpose In recent years, emerging-market multinationals (EMMs) are receiving significant attention in the international business literature. They represent a challenge for the conventional wisdom, mainly derived from the behavior of developed-country multinationals (MNEs). The purpose of this paper is to analyze how different cross-national distan...
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Full-text available
Purpose: The present study has as its aim to identify the organizational management practices that involve intellectual capital as facilitators of innovation in its diverse formats, in Ecuador-based shrimp exporting companies. Design/methodology: The research of a qualitative nature was based on the Grounded Theory as a support for data analysis a...
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Purpose Based on the knowledge-based theories of the MNC, this research aims to develop and test a holistic model to analyse the relationship between the strategic knowledge management (SKM) processes undertaken by subsidiaries and MNC performance. Additionally, it focuses on determining the impact that the relational context can have on knowledge...
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Purpose Purpose - The purpose of this paper ‒based on the conviction that the human resource is by far the most strategic or distinctive resource available to firms competing in hospitality and tourism industries‒ is to objectively analyze the research on HR developed in the domain of tourism and hospitality management between 1997-2016. The aim i...
Conference Paper
Full-text available
La localización de las industrias en general y las empresas en particular ha sido un tema de gran importancia en economía desde el trabajo seminal de Alfred Marshall (1890; 1920) quien, mediante la observación, se dedicó a analizar por qué las empresas se co-localizan en lugares particulares. Además, en las últimas décadas se ha producido un aument...
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The present research paper shows the results of an analysis of the existing literature on one of the topics that has sparked the most interest amongst scholars and researchers in the fields of international management and entrepreneurship: born global firms and international new ventures (INVs). Concretely, with the aim of identifying and visualisi...
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This paper contributes to the growing research about Human Resource Management (HRM) by examining the interrelationships between High Performance Work System (HPWS) and their effects on firm performance in the hotel industry. Recent studies stress the need to delve deeper into this link considering the role that may be played by certain dynamic cap...
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The present paper brings together two lines of research that the literature has more often than not studied separately: the generation of externalities in industrial districts; and the international strategy based on location advantages. The application of industrial district approach principles serves to identify the tourist holiday districts situ...
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Full-text available
The present research paper shows the results of an analysis of the existing literature on one of the topics that has sparked the most interest among scholars and researchers in the fields of international management and entrepreneurship: born global firms or international new ventures. Concretely, with the aim of identifying and visualising the int...
Article
Purpose: The purpose of this paper is to explore if human resource (HR) flexibility facilitates the development of organizational ambidexterity, which in turn has positive effects on firm performance. Design/methodology/approach: The research hypotheses are tested by partial least squares with data from a sample of 100 Spanish hotels. Findings: The...
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This article focuses on the tourism sector, analysing the extent to which the degree of firm concentration in industry is higher or lower among the tourist districts located along the Spanish Mediterranean coastline depending on the knowledge resources generated by the institutions located at each destination (universities, vocational training cent...
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Determining the sources of business success in highly dynamic and turbulent environments is very complicated. A broad consensus exists in this respect about the need to contemplate the innovation as a key element for competitiveness. This reasoning stems from its positive effects on growth and on efficiency, of innovative firms in comparison with n...
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The present research work shows the results obtained in an analysis of the existing literature about one of the ‘topics’ which arouses more interest among economists, geographers, theorists of business organization and strategic management or the actual officials in charge of territory arrangement and planning: that of clusters or industrial firm o...
Article
The number of staff restructuring processes has considerably increased worldwide in recent years, and their effects are increasingly dramatic. Furthermore, the global economic context is becoming more and more turbulent. All this poses a series of new challenges for firms that they will only be able to face if they utilize the traditional tools whi...
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The international expansion of multinational enterprises (MNEs) is one of the topics most frequently discussed amongst international business scholars. In particular, decisions regarding firm location and its effects on performance have received great attention. The results obtained in the study about this relationship are inconclusive, though, sin...
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Gran cantidad de literatura ha proporcionado evidencia empírica acerca de la existencia de las economías de aglomeración o economías externas que surgen de la concentración de empresas en un espacio geográfico determinado. En estos entornos competitivos, las empresas co-localizadas son capaces de obtener elevados niveles de productividad y eficienc...
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A review of the literature does not provide conclusive results about the effects caused by firm agglomeration on innovation. In order to shed light on this issue, this paper draws a distinction among three kinds of agglomeration economies and empirically tests their respective impact on business innovation. The advantage that external knowledge gen...
Article
The present paper brings together two of the research lines which have proved most relevant in the field of strategic management during the last few years: the importance of knowledge as a source of competitive advantage; and the ease of access to that resource within clusters and/or industrial districts. More specifically, our work focuses on the...
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The present article analyzes the extent to which the degree of firm agglomeration is higher or lower among Spanish coastline tourist districts, depending on the knowledge made available from the institutions at each destination (universities, vocational training centers, and technology centers). The empirical evidence supports the hypothesis of a U...
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This study builds on the theories of industrial districts and knowledge, aiming to analyze the extent to which internal and external knowledge affect the performance of Spanish hotels situated in the Mediterranean coastline's tourist districts. Results from a quantitative analysis show that knowledge coming from the firm's workers, and the value of...
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A few years ago and coinciding with the dilemma posed by March about the contradictions involved in exploration and exploitation learning, we saw the emergence of the “Organizational Ambidexterity” (OA) concept as a metaphor to define organizations that are able to develop exploitation and exploration learning at the same time. Despite the efforts...
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Knowledge creation is one of the most important dynamic capabilities that firms can use to develop new assets, which can represent the basis for future innovations. Within a context of growing globalisation, the acquisition and creation of knowledge is one of the main objectives sought with international expansion. The consideration of intellectual...
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This study takes a dynamic approach to the study of the economies of agglomeration in the tourist districts of the Spanish Mediterranean coast. Results suggest that company growth has a U-shaped relationship with the degree of agglomeration, which means that first levels of agglomeration profits decrease until they reach a certain point of agglomer...
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Purpose – Based on the literature devoted to family firms and the intellectual capital-based view of the firm, the purpose of this paper is not only to identify the most important human capital intangibles owned by family firms but also to show a number of indicators that can help measure them. Design/methodology/approach – A qualitative case-stud...
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Purpose – The present paper aims to analyze how the performance of hotels located on the Spanish Mediterranean coast (peninsular and Balearic) and Canary coast is affected by the degree of business agglomeration in tourist districts. If agglomeration affects hotels positively, then the externalities generated in tourist districts will be relevant w...
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PurposeSince the beginning of the 21st century, China’s outward foreign direct investment (OFDI) is growing steadily and Chinese multinationals (MNCs) are playing an increasingly important role in the global economy. Thus, the number of papers focusing on China’s OFDI and Chinese MNCs has been increasing during the last years. The aim of this chapt...
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Marco-Lajara B., Claver-Cortés E., Úbeda-García M. and Zaragoza-Sáez P. C. Hotel performance and agglomeration of tourist districts. Regional Studies. This paper measures the impact on profitability of the geographical area where the vacation hotels of the Spanish Mediterranean are situated. It places a special emphasis on analysing the tourist dis...
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It was not long ago when Information and Communication Technologies (ICT) were not ubiquitous and Web 2.0 was the stuff of science fiction. However, these technologies are now here to stay, and local governments should learn how to make the most of them. In this chapter, the situation of emerging ICT in Spain in general and for Spanish e-government...
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The intellectual capital-based view of the firm along with the literature about family firms serve as the basis for the present paper, which seeks to elaborate an intellectual capital model that can be applied to family firms. More precisely, our study identifies the main intangibles usually owned by family firms classifying those intangibles into...
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Although much has been written about the effects of quality management (QM) and environmental management (EM) systems on firm performance, little attention has been paid to the potential influence of QM on EM. The aim of this study is to examine the joint impact of QM and EM on firm performance, and the influence of QM on EM. The population of this...
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This study examines the characteristics of organizational structure that relate to hybrid competitive strategies. Such strategies seek to obtain higher performance levels by simultaneously emphasizing high differentiation and low-cost levels. In addition, this paper analyzes the mediating role of competitive strategy in the relationship between org...
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eGovernment policies are considered as tools for creating added value to public products and services, thus increasing the administration's efficacy, efficiency, transparency and security. For that reason, it seems crucial to analyse the importance of designing successful eGovernment practices according to the principles of strategic management and...
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Linking the knowledge-based view, the multinational theory and the intellectual capital-based view of the firm, this paper seeks to identify the main activities belonging to the relational capital of multinationals and the extent to which they contribute to knowledge development and transfer between their different subsidiaries. Six multinational a...
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Seeking to fill the gap on research regarding the hospitality industry in relation to the environment, this article examines the environmental peculiarities of the tourism industry. Applying a single framework, the article analyzes the antecedents of organizations’ perceptions of the environment by combining two theoretical approaches: institutiona...
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One of the main research questions in the field of strategic management is why firms obtain different performance levels. This paper answers this question from the strategic groups approach. This paper analyzes the linkage between strategic groups and firm performance offering a multilevel analysis about the relative importance of intergroup and in...
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This paper seeks to answer two questions about environmental uncertainty. (1) How does environmental uncertainty differ across sectors? (2) How can environmental uncertainty impact on managers' perceptions of the natural environment as a competitive opportunity? The analysis of the nature, sources and extent of environmental uncertainty serves to i...
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This paper uses the resource-based view in order to examine the impact of organizational structure on firm performance, taking into account the relationship with competitive strategy. The study suggests a model in which competitive strategy acts as a mediator variable in the relationship between organizational structure and firm performance. This m...
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Sustainable intellectual capital is a promising starting-point for the incorporation of environmental aspects into the general management system of a firm. This paper examines how sustainable intellectual capital helps to overcome the shortcomings of conventional approaches to environmental management systems. It does this by extending the concept...
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Knowledge is one of the basic production factors owned by enterprises, and knowledge management is one of the main dynamic capabilities on which enterprises can base their competitive advantages. The creation, transfer, and later use of knowledge have become increasingly important, and multinational corporations (MNCs), being scattered in various p...
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This study uses the strategic group approach to analyze and explain why different strategies, implemented in the hotel industry, result in different performance levels. The population consists of three 5-star Spanish hotels. The authors identified five business strategies and four strategic groups in this industry. There are significant differences...
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The examination of the possible direct link between environmental protection and firm performance has generally produced mixed results. This paper contributes to the literature by considering the antecedents of hotel managers' environmental attitudes to check whether perceptions of the external and internal factors are behind the adoption of a proa...
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Purpose Decisions about the design of the organization and the competitive strategy of a firm are very important in order to gain competitive advantage and to improve firm performance. The relationship between organizational structure, competitive strategy, and firm performance has usually been analyzed using the contingency approach. The objective...
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Many studies have examined quality management and environmental management separately. This paper analysed the commitment to quality and environmental management at the same time, and their separate and joint effects on hotel performance. The empirical data were collected from a sample of 301 3-to-5-star Spanish hotels. A cluster analysis was carri...
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This research presents an overview of where the gaps in the literature exist in relation to the link between environmental regulation and proactive environmental management and competitiveness, and incorporates them in a whole model. Different papers have highlighted only partial aspects of these relationships. Specifically, this research evaluates...
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Based on the theory of organizational design and on the theory of knowledge, this paper analyzes how the traditional variables which define a firm's organizational structure (formalization, complexity, and centralization) influence knowledge performance (the degree to which a firm generates knowledge internally and uses it to reach a competitive ad...
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An interesting question in tourism management is why tourist firms obtain different performance levels. Firm performance in the tourism industry depends mainly on the destination where the company operates (location or destination effect), and on firm internal resources and characteristics (firm effect). The purpose of this paper is to determine th...
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Linking the knowledge-based view and the intellectual capital view of the firm, this chapter has as its purpose to underline the relevance of a specific component of intellectual capital, namely relational capital, in the knowledge acquisition and transfer processes as well as its influence on a firm's value creation. The authors used a qualitative...
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The purpose of this study was to examine the viability of hybrid competitive strategies, which combine differentiation and cost elements, and their impact on organizational performance in comparison to pure strategies and ‘stuck-in-the-middle’ combinations. Previous studies have focused above all on US data. The analysis carried out in this paper h...
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Purpose The purpose of this paper is to study whether quality certified hotels develop some managerial key factors in a significantly better way and have better performance. Design/methodology/approach The empirical data were collected from a sample of 303 Spanish hotels. Hotels were grouped as certified and non‐certified hotels and the difference...
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Purpose The purpose of this paper is to carry out a literature review of the quantitative studies that have analyzed the impact of green management on financial performance. Design/methodology/approach An examination of the literature was undertaken to review the quantitative studies that analyze the influence of environmental management on financ...
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The examination of the possible direct link between environmental protection and firm performance in the literature has generally produced mixed results. The present paper contributes to the literature by using the resource-based view as a mediating process in this relationship. The study specifically tests whether or not the resource-based view of...
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This study uses the strategic group theory to identify business strategies and competitive advantages implemented by Spanish hotels, which are grouped together according to three variables (size, chain affiliation, and category) and the degree of development of the different business strategies. An analysis carried out with the aim of checking the...
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Quality management (QM) and environmental management (EM) are two business practices that may affect firm performance. These practices are being increasingly introduced into firms, which often use them jointly owing to their similarities. As a result of these similarities, their integration has become a popular topic of research and practice. In th...
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Because environmental regulations may be adjusted over time to reflect updated understanding or new circumstances, there may be scope for strategic behaviour too. Regulations affect not only current emission levels, but also the effect on investment in R&D or new plant and equipment and, consequently, on competitive priorities. Although most of the...
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The impact of environmental practices on firm performance raises an ongoing debate in which the review of the existing literature yields no conclusive results. Different methods have been used to study this relationship and most of the analyses have focused on manufacturing companies. This paper examines the link between environmental practices and...
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Knowledge is one of the basic production factors owned by enterprises, and knowledge management is one of the main dynamic capabilities on which enterprises can base their competitive advantages. The creation, transfer, and later use of knowledge have become increasingly important, and multinational corporations (MNCs), being scattered in various p...
Chapter
Knowledge is one of the basic production factors owned by enterprises, and knowledge management is one of the main dynamic capabilities on which enterprises can base their competitive advantages. The creation, transfer, and later use of knowledge have become increasingly important, and multinational corporations (MNCs), being scattered in various p...
Article
Purpose The purpose of this paper is to jointly analyse external adjustment (environment‐strategy) and internal adjustment (strategy‐structure), and their influence on firm performance in a set of small and medium enterprises (SMEs) of a European‐Mediterranean region in order to check whether models mainly validated in US firms are applied in this...
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Full-text available
The paper analyzes how the traditional variables that define a firm’s organizational structure (formalization, complexity, and centralization) influence knowledge performance (the degree to which a firm generates knowledge and uses it to reach a competitive advantage). Three hypotheses are tested using a sample of 164 large Spanish firms. The resul...
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The contingency theory holds that organizations in fit have higher performance levels than those in misfit. However, the results obtained in previous research works are far from homogeneous. The purpose of this study is to compare various fit perspectives seeking to check whether or not the divergence in results might derive from the use of differe...
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Purpose Several important managerial factors, such as training, information and communication technologies and information systems (ICT/IS), and environmental management, can be related to total quality management (TQM) in the hotel industry. This paper aims to analyse how TQM is associated with these factors and to verify whether more TQM‐committe...
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Government agencies are being pressed to become more efficient. For this reason, e-government strategies result from the expectations from society to be able to use Internet technologies as a strategic means of communications and relationship with its public sector, virtualising the delivery of public services. The aim of this chapter is to identif...
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This study examines the relevance of environmental management as a source of competitive advantage for hotels. The relationship between the environmental proactivity of hotels located in the province of Alicante (Spain) and their economic performance levels was studied, and three strategic groups, based on environmental proactivity, were identified...