Ellen R. Tauber's research while affiliated with Mountain View College and other places
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Publications (4)
"Pushing the Envelope" previews a special topic to be covered in an upcoming issue of . We hope it piques your interest and encourages you to contribute! The theme discussed here will be published in the May-June issue. The ...
In this study 2,684 people evaluated the credibility of two live Web sites on a similar topic (such as health sites). We gathered the comments people wrote about each siteís credibility and analyzed the comments to find out what features of a Web site get noticed when people evaluate credibility. We found that the ìdesign lookî of the site was ment...
Citations
... Our biases may be a product of our knowledge and experience rather than ideology (Bago et al., 2020;Tappin et al., 2020b;. Our prior knowledge and expertise also inform the way we judge science and health claims (Stanford et al., 2002). For example, general consumers depend more on visual design to determine accuracy, whereas experts will depend more on the reputation and source of the claim (Stanford et al., 2002). ...
... 34 Furthermore, aesthetic design is related to how users perceive information quality and usability of websites. 32,33,[35][36][37][38] Usability testing with target website users serves to inform website design to enhance the likelihood for favorable UX and information uptake, 39 a practice not often acknowledged in eHealth interventions. 40,41 ...
... This argumentation is also supported by previous research; for example, Kim and Dennis (2019) found that highlighting the source instead of the headline of a social media article makes readers less likely to believe the article's content, arguing that the article's design can nudge readers to be more skeptical about its content. However, Fogg et al. (2003) also found that visual design elements instead of content and source information are decisive for the credibility assessment of online information. Hence, we hypothesize: ...