E. W. Boatwright PhD's research while affiliated with The University of Tampa and other places
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Publications (2)
The authors surveyed fifty-three service-sector firms in two industries using an organization effectiveness instrument. This study found that personnel is the most important category of concern for service-sector executives. While there were strong similarities between service-sector executive ratings of organizational effectiveness criteria, signi...
Citations
... Sin embargo, para Brunet (1999) los distintos modelos no dan cuenta de la complejidad del constructo EFO, presentando una visión parcial y limitada del mismo. El análisis de las similitudes o superposición de los criterios presentes en los diversos modelos indujo a que investigadores como Kraft (1996) y Fernández Ríos y Sánchez (1997, realizasen un esfuerzo de síntesis entre los diversos criterios propuestos en un intento de proponer un modelo que pudiera dar cuenta de una visión más amplia e integral de la EFO. ...
... Using multiple criteria to operationalize OEP might only indicate polysemy , that is, a semantic diversity attached to the same word. Nevertheless, scholars tend to apply or advocate in favor of multicriteria operational definitions for OEP (e.g., Connolly, Conlon, & Deutsch, 1980; Eccles, 1991; Hitt, 1988; Kaplan & Norton, 1992; Kraft, Jauch, & Boatwright, 1996; Lewin & Minton, 1986; Provost & Leddick, 1993; Siciliano, 1997; Venkatraman & Ramanujam, 1986; Wilderom, Glunk, & Maslowski, 2000, to name a few). However, there is lack of consensus about what constitutes acceptable criteria , and if there are different sets of criteria, what factors may be relevant for each circumstances. ...
