E. L. Quarantelli’s research while affiliated with University of Delaware and other places

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Publications (200)


Urban Vulerability To Disasters In Deveolping Societies
  • Article

January 2003

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34 Reads

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13 Citations

E. L. Quarantelli

This volume has a double focus. One is on the vulnerability of urban areas in developing countries to disasters, especially those associated with natural and technological factors. The other is on the new strategies and on the better application of valid planning and managing principles that ought to be used to cope with disasters. As such, those officials active in disaster planning and managing are visualized as prime users of this work. However, readers also in research aspects might also be interested. The latter in particular might want to look at a paper developed at the same time as the initial draft of this volume, which focuses on conceptual and statistical problems involved in study disaster phenomena (Quarantelli 2001a).


The Role of the Mass Communication System in Natural and Technological Disasters and Possible Extrapolation to Terrorism Situations

October 2002

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311 Reads

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43 Citations

Risk Management

Much is known, from systematic social science research done over the last 50 years, about the role and activity of the mass communication system (MCS) in natural and technological disasters. Among other things, studies have shown, first, that the MCS is a subworld of its own (with distinctive norms, values and beliefs not shared with the larger society), and second, that this system does not simply mirror or reflect the world. However, the greatest specific knowledge exists about local community MCS. We summarize a dozen generalizations about the local reporting of disaster news, and then ask the question: to what extent would they be operative in the MCS approach to terrorism? It seems that there would be both similarities and differences, which have to be taken into account in any kind of crisis planning.


The Disaster Research Center (DRC) Field Studies of Organized Behavior in the Crisis Time Period of Disasters

January 2002

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322 Reads

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87 Citations

International Journal of Mass Emergencies & Disasters

Between its formation in 1963 and until 1989, the Disaster Research Center (DRC) conducted more than 450 field studies of community crises, the great bulk of them involving natural or technological disaster agents. The major focus was on organized behavior whether informal organizations or informal and emergent groups, and usually about the social entities involved in the preparedness and response activities in the crisis. After noting the background context within which the center operated, this paper summarizes the general methodological approach taken in the work. It depicts the substantial attention DRC paid to the prefield training that was given to the graduate students who did most of the field work. Also described are the in-field procedures followed, particularly the open-ended type of interviewing conducted, the kinds of participant observations made, and the systematic document collecting that was done. Finally, we note certain postfield procedures systematized by the center to measure the quantity and to insure the quality of the data gathered.



Statistical and conceptual problems in the study of disasters

December 2001

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216 Reads

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62 Citations

Disaster Prevention and Management An International Journal

The area of disaster studies is plagued by dubious statistical data and widespread conceptual disagreements. This is the major focus of discussion in the paper. We detail the limitations in much of the numerical data that are both specifically and generally used in discussions of disasters. Factors that are responsible for this, including inadequate conceptualizations about disasters are discussed. We also show that there is not much consensus by researchers and others about many of the most central concepts used such as “disaster”, “hazards,” “risk,” etc. In our call for more reliable statistics and more relevant concepts, we provide examples and suggestions of how this could be done.


Another Selective Look at Future Social Crises: Some Aspects of Which We Can Already See In The Present

December 2001

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118 Reads

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31 Citations

Journal of Contingencies and Crisis Management

We know that the future is never the past or the present exactly repeated. Nevertheless, whatever social phenomena evolve over time, in whatever form they may present themselves, they do not come out of a void, suddenly appearing. The evolution is always rooted in past and present conditions. This is true of social crises. We can grant that many crises which have been projected to appear in the 21st Century by many scholars and researchers as well as our self, wilt, differ in significant ways from those the world faced in the Century (for examples, see many of the articles in this very volume in which this paper will appear; see also, Quarantelli 1996, 19%). They will be different in important aspects from past and present crises. Nevertheless, those newer crises that are starting to appear in fuller and fuller form, can be seen to have predecessors of some kind in the past and in the present. There is not and could not be a sudden transformation of the characteristics of older crises into the features of the newer social crises.


Principais critérios para julgamento da gestão de desastre e aplicação nas sociedades em desenvolvimento

January 2000

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3 Reads

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1 Citation

Contempla: aspectos teóricos e metodólogicos referentes às causas de acidentes industriais ampliados numa abordagem interdisciplinar; cenários em que estes se dão e mudanças possíveis a partir de sua ocorrência, tendo como referência casos de eventos passados e situações críticas presentes; planejamento de emergências e critérios para a gestão de desastres; estratégias institucionais de controle e prevenção. A obra se espraia pela multiplicidade de olhares de vinte especialistas, brasileiros e estrangeiros, de várias instituições e formações, que, em 13 capítulos, garantem ao leitor um panorama abrangente e atual sobre tema tão pouco explorado, mas tão importante para a preservação da vida.


Disaster Planning, Emergency Management, And Civil Protection: The Historical Development And Current Characteristics Of Organized Efforts To Prevent And To Respond To Disasters

January 1998

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99 Reads

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32 Citations

This article discusses how societies and their subdivisions (particularly at the community level) organize themselves for protection against and response to disasters and related collective crises of a peacetime nature. Complicating our presentation is that there is not much agreement even on the label designating these social arrangements. While "civil protection" is a term widely used in Europe, in many other countries around the world, the organized efforts to cope with collective threats are called "emergency management" or "disaster planning." There is a substantial but not complete overlap in referent among these three terms. Also, we will specifically examine the relationship between the phenomena called "civil protection" and "civil defense," the last being a term first applied to nonmilitary preparations for civilian involvement in wartime situations.


The Computer Based Information/Communication Revolution: A Dozen Problematical Issues And Questions They Raise For Disaster Planning And Managing

January 1998

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38 Reads

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11 Citations

We are now in terms of world history in a time period of very rapid change. The social landscape and features of the 21st Century will be noticeably different from that in which we have lived much of this Century. The most important structures and activities of human life are drastically changing (Smelser 1991). Massive social changes are happening in the political, economic, familial, cultural, educational and scientific areas. For example, there are basic alterations occurring in the role and status of women along with the emergence of new family and household patterns, the growing diffusion and expanding use of applied social science to many areas of life, the globalization of popular culture, and the spread of at least nominal democratic patterns of government. These and the other changes will markedly affect the number and kinds of future disasters and also the planning and managing of them (Quarantelli 1996).


Problematical aspects of the information/communication revolution for disaster planning and research: Ten non-technical issues and questions

May 1997

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152 Reads

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166 Citations

Disaster Prevention and Management An International Journal

An information/communication revolution is being brought about by recent developments and innovations in computer and related technologies. Recognizes that many of the consequences will be very positive for all aspects of social life, but focuses on probable and possible negative effects of the currently accelerating cyberspace revolution. Discusses ten problematical aspects for disaster planning, management and research ranging, for example, from the creation of a new kind of disaster - computer-related system failures - and the increased difficulties that will be generated for intra- and inter-organizational communication and co-ordination, to the problems that will come from an inevitable information overload and the diffusion of inappropriate or incorrect disaster relevant “facts” and “ideas”.


Citations (86)


... The term emergency has different meanings for different individuals ('t Hart and Boin 2001) and related terms such as disasters, crises, and catastrophes are often used interchangeably (Wolbers et al. 2021). Despite varying opinions on the usage of these terms (see for example Quarantelli 1988Quarantelli , 1997Lagadec 2007;Quarantelli et al. 2007;Quarantelli et al. 2018), for pragmatic reasons we have used emergency as an umbrella term in this study. Such situations typically involve a high level of risk, uncertainty, and disruption to normal routines, necessitating rapid and effective response strategies from relevant authorities, organizations, or individuals to safeguard lives, property, and the overall well-being of those affected. ...

Reference:

Improving Complex Problem-Solving in Emergency Response: A Study of the Fire and Rescue Service in Sweden
Studying Future Disasters and Crises: A Heuristic Approach
  • Citing Chapter
  • November 2017

... Highlighting the disparities between countries, the Danish antemortem team had good access to dental records given that dental care was widely available to the population, and records were kept for 10 years [24]. Further, highlighting disparities within a country based on citizenship status, following the 11 September 2001 terrorist attacks on the World Trade Centre in the USA, it became apparent that an official list of the dead did not include all missing undocumented migrants, for a range of complex reasons [25]. The same was true of the Grenfell Tower fire in the UK in 2017, where migrant and asylum seeker communities were affected [26]. ...

Phenomenology of Death Counts in Disasters: The Invisible Dead in the 9/11 WTC Attack
  • Citing Article
  • January 2023

International Journal of Mass Emergencies & Disasters

... The term "disaster" has been defined in many different ways, and consequently there has been no consensus on defining it in disaster research (Quarantelli 1995). The following examples of Eastern and Western definitions show how differently disasters can be defined. ...

Editor's Introduction: What Is a Disaster?
  • Citing Article
  • January 2023

International Journal of Mass Emergencies & Disasters

... The market meaning model (Beckert, 2019) reduces uncertainty and asymmetric information in determining consumer willingness to pay (WTP), facilitating the exchange of meanings and perceptions of product quality. This is particularly relevant in anonymous online marketplaces where the buyer cannot know the product's quality until the transaction is successful (Serpe, 2021), leading to an asymmetric information situation that may generate trust issues. Online marketplace addresses this issue with a reputation system, which facilitates successful transactions and overcomes fraud (Gregg and Scott, 2006), builds trust, and overcomes trade-related issues (Tadelis, 2016a). ...

Handbooks of Sociology and Social Research
  • Citing Book
  • January 2007

... Emergency managers and local officials utilize numerous channels and information strategies to formulate and disseminate protective action recommendations [29,53,54]. While these studies offer important insights into the channels utilized by emergency management and local officials during hurricanes, less is understood about the preferences of information sources and channels utilized by households and, more specifically, the extent to which the preferred information channels of households align with those utilized by local emergency managers. ...

Helping behavior in large scale disasters
  • Citing Article
  • January 1980

... The WHO director Tedros Adhanom Ghebreyesus explicitly shared this concern in his press conference on 23 February 2020, where he observed that "using the word pandemic [now] does not fit the facts, but it may certainly cause fear" (WHO, 2020). Fear has an adaptive role in preventing people from harm, and researchers have previously noted that apprehensions about mass panic triggered by disasters and emergencies are exaggerated (Quarantelli, 2001;Gantt and Gantt, 2012;Van Bavel et al., 2020). In this light, the present research adds to the evidence base-instead of reacting with heightened anxiety, people in the 16 countries showed an increase in positive emotions and a decline in anxiety, and around the middle of March, anxiety ceased to be the predominant CE in all countries. ...

Panic, Sociology of
  • Citing Chapter
  • December 2001

... highlighted that first responders and other emergency response agencies have been almost universal in their praise of the Incident Command System (see for example Carley, et al., 1993;Kane, 2001;Morris, 1986;Ryland, 1990;Veintimiglia, 1986;Yeager, 1997), while other researchers have not been as positive about the system's efficacy (see for example Wenger, et. al., 1990). The early research that examined the system, focused on its command-and-control value and have expressed concern for the secondary focus on coordination between organizations and levels of government when responding to disasters and emergencies (Buck, et. al., 2006). Buck, et. al. (2006) also claimed that this means that the system is ...

Is the incident command system a plan for all seasons and emergency situations?
  • Citing Article
  • January 1990

... Karena keberadaan dan gerakannya yang cenderung tidak kontinu dan labil serta kemunculannya yang sulit diduga, massa menjadi objek studi yang hanya bisa ditelaah secara post-facto. Massa dengan demikian sebatas bisa diselidiki pada aspek-aspek pasca-kejadiannya dan bukannya pada sebelum dan saat kemunculannya (Aguirre & Quarantelli, 1983). Keterbatasan ini tentu membuat peneliti kesulitan menegakkan representativitas dan objektivitas studinya tentang massa (Joesoef, 1981). ...

Methodological, Ideological, and Conceptual-Theoretical Criticisms of the Field of Collective Behavior: A Critical Evaluation and Implications for Future Study
  • Citing Article
  • August 1983

Sociological Focus

... In fact, the priority reorientation mechanism sometime leads to a "rally-around-the-flag" mechanism, by which the external shock dampens conflicts between social groups by rallying everybody in confronting what has become a national challenge [38][39][40]. In such instances, the external shock serves as an experience of societal bonding which obscures grievances in the short term, and sometimes eliminates them in the long run [41][42][43][44][45]. For instance, if the conflict is a civil war, then the nation for which opposing groups are fighting may be threatened by the disastrous consequences of a tsunami or an Earthquake [39,41,43]. ...

Rising to the Challenges of a Catastrophe: The Emergent and Prosocial Behavior Following Hurricane Katrina
  • Citing Article
  • March 2006

The Annals of the American Academy of Political and Social Science

... This bifurcation resembles the onset of excitable dynamics in models of neuronal dynamics [32,33]. We also note the qualitative similarity between the excitable dynamics of our model and the formation of social fads, which is a collective behavior in which a topic, object, or behavior experiences an increase in popularity that forms suddenly, last a short amount of time, and declines rapidly [34,35]. ...

The Collective Behavior of Fads: The Characteristics, Effects, and Career of Streaking
  • Citing Article
  • Full-text available
  • August 1988

American Sociological Review