Chris K Wilson’s scientific contributions

... However, while focussing attention on the role of PSM in information collection and generation within a social media environment, it is crucial to rethink the relationship of PSM and convergence culture to reposition the PSM approach from being user-centric entirely, and more towards a user-focused model. While much of the earlier convergence culture research demonstrated the significance and impact of co-creation with PSM (see for example Flew et al., 2008;Wilson, Hutchinson and Shea, 2010), there has been a broad pushback that rejects the audience as co-creators altogether. As media organizations moved away from proprietary social media platforms in favour of well-established social media spaces, for example Facebook and Twitter, the focus on the audience has shifted away from them as co-creators (user-centric), and more towards an actively listening audience (user-focused). ...

Reference:

Intermediaries exercising influence through algorithms within public service media