Chien-Ta Ho’s research while affiliated with National Chung Hsing University and other places

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Publications (9)


Features of the four types of models.
Comparison of the performance of GPT-3.5, GPT-4, custom GPTs, and GPT-4o.
Custom GPTs Enhancing Performance and Evidence Compared with GPT-3.5, GPT-4, and GPT-4o? A Study on the Emergency Medicine Specialist Examination
  • Article
  • Full-text available

August 2024

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77 Reads

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6 Citations

Healthcare

Chiu-Liang Liu

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Chien-Ta Ho

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Given the widespread application of ChatGPT, we aim to evaluate its proficiency in the emergency medicine specialty written examination. Additionally, we compare the performance of GPT-3.5, GPT-4, GPTs, and GPT-4o. The research seeks to ascertain whether custom GPTs possess the essential capabilities and access to knowledge bases necessary for providing accurate information, and to explore the effectiveness and potential of personalized knowledge bases in supporting the education of medical residents. We evaluated the performance of ChatGPT-3.5, GPT-4, custom GPTs, and GPT-4o on the Emergency Medicine Specialist Examination in Taiwan. Two hundred single-choice exam questions were provided to these AI models, and their responses were recorded. Correct rates were compared among the four models, and the McNemar test was applied to paired model data to determine if there were significant changes in performance. Out of 200 questions, GPT-3.5, GPT-4, custom GPTs, and GPT-4o correctly answered 77, 105, 119, and 138 questions, respectively. GPT-4o demonstrated the highest performance, significantly better than GPT-4, which, in turn, outperformed GPT-3.5, while custom GPTs exhibited superior performance compared to GPT-4 but inferior performance compared to GPT-4o, with all p < 0.05. In the emergency medicine specialty written exam, our findings highlight the value and potential of large language models (LLMs), and highlight their strengths and limitations, especially in question types and image-inclusion capabilities. Not only do GPT-4o and custom GPTs facilitate exam preparation, but they also elevate the evidence level in responses and source accuracy, demonstrating significant potential to transform educational frameworks and clinical practices in medicine.

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Reconstructing Risk Dimensions in Telemedicine: Investigating Technology Adoption and Barriers During the COVID-19 Pandemic in Taiwan (Preprint)

October 2023

BACKGROUND The COVID-19 pandemic has shifted health care toward virtual and online models, impacting both users and providers. Numerous user concerns and perceived risks related to telemedicine are continually evolving and adjusting in response to the pandemic. In many countries, there has been a substantial increase in the use of virtual health care visits, which offers a unique opportunity for researchers to explore these user concerns. OBJECTIVE This study aimed to first reconstruct the risk dimensions associated with telemedicine, then identify the risk factors affecting users’ adoption, and finally propose effective solutions to mitigate these concerns. By integrating the newly constructed perceived risk with the technology acceptance model (TAM), we scrutinized various dimensions of perceived risk and their influence on users’ perceptions of ease of use, perceived usefulness, and use intention (UI). METHODS Our target population consists of adults aged ≥18 years who have used or may use telemedicine services, recruited through an anonymous, voluntary, open, web-based survey. We collected responses and used part of them to reconstruct risk dimensions using exploratory factor analysis. Subsequently, we analyzed the intricate relationship between perceived risk, the TAM, and the acceptance of telemedicine using structural equation modeling with another part of the responses. RESULTS A total of 1600 valid responses were collected. Eight distinct risk dimensions were reconstructed, revealing a substantial negative impact of performance risk on UI. The psychological and social risk was the strongest barrier to the ease of using telemedicine. Time risk, provider risk, and privacy risk were not statistically significant to the TAM. The resulting model elucidates a remarkable 66% variance in UI for telemedicine services. CONCLUSIONS This study substantially advances the field of telemedicine research by reconstructing and redefining 8 risk dimensions and confirming the statistical significance of 5 perceived risks on the adoption of telemedicine services. These insights are poised to facilitate the promotion and enhancement of telemedicine services in the health care sector.


Reconstructing Risk Dimensions in Telemedicine: Investigating Technology Adoption and barriers during the COVID-19 Pandemic in Taiwan (Preprint)

October 2023

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13 Reads

Journal of Medical Internet Research

Background The COVID-19 pandemic has shifted health care toward virtual and online models, impacting both users and providers. Numerous user concerns and perceived risks related to telemedicine are continually evolving and adjusting in response to the pandemic. In many countries, there has been a substantial increase in the use of virtual health care visits, which offers a unique opportunity for researchers to explore these user concerns. Objective This study aimed to first reconstruct the risk dimensions associated with telemedicine, then identify the risk factors affecting users’ adoption, and finally propose effective solutions to mitigate these concerns. By integrating the newly constructed perceived risk with the technology acceptance model (TAM), we scrutinized various dimensions of perceived risk and their influence on users’ perceptions of ease of use, perceived usefulness, and use intention (UI). Methods Our target population consists of adults aged ≥18 years who have used or may use telemedicine services, recruited through an anonymous, voluntary, open, web-based survey. We collected responses and used part of them to reconstruct risk dimensions using exploratory factor analysis. Subsequently, we analyzed the intricate relationship between perceived risk, the TAM, and the acceptance of telemedicine using structural equation modeling with another part of the responses. Results A total of 1600 valid responses were collected. Eight distinct risk dimensions were reconstructed, revealing a substantial negative impact of performance risk on UI. The psychological and social risk was the strongest barrier to the ease of using telemedicine. Time risk, provider risk, and privacy risk were not statistically significant to the TAM. The resulting model elucidates a remarkable 66% variance in UI for telemedicine services. Conclusions This study substantially advances the field of telemedicine research by reconstructing and redefining 8 risk dimensions and confirming the statistical significance of 5 perceived risks on the adoption of telemedicine services. These insights are poised to facilitate the promotion and enhancement of telemedicine services in the health care sector.


Blockchain Revolutionizing in Emergency Medicine: A Scoping Review of Patient Journey through the ED

September 2023

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192 Reads

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11 Citations

Healthcare

Background: Blockchain technology has revolutionized the healthcare sector, including emergency medicine, by integrating AI, machine learning, and big data, thereby transforming traditional healthcare practices. The increasing utilization and accumulation of personal health data also raises concerns about security and privacy, particularly within emergency medical settings. Method: Our review focused on articles published in databases such as Web of Science, PubMed, and Medline, discussing the revolutionary impact of blockchain technology within the context of the patient journey through the ED. Results: A total of 33 publications met our inclusion criteria. The findings emphasize that blockchain technology primarily finds its applications in data sharing and documentation. The pre-hospital and post-discharge applications stand out as distinctive features compared to other disciplines. Among various platforms, Ethereum and Hyperledger Fabric emerge as the most frequently utilized options, while Proof of Work (PoW) and Proof of Authority (PoA) stand out as the most commonly employed consensus algorithms in this emergency care domain. The ED journey map and two scenarios are presented, exemplifying the most distinctive applications of emergency medicine, and illustrating the potential of blockchain. Challenges such as interoperability, scalability, security, access control, and cost could potentially arise in emergency medical contexts, depending on the specific scenarios. Conclusion: Our study examines the ongoing research on blockchain technology, highlighting its current influence and potential future advancements in optimizing emergency medical services. This approach empowers frontline medical professionals to validate their practices and recognize the transformative potential of blockchain in emergency medical care, ultimately benefiting both patients and healthcare providers.


Delphi technique second round data analysis.
SNAKE ROSES framework.
AHP index weights and ranking.
Are Customers Always Right? The Importance of Sincerity and Keenness in Creating Retail Sustainable Development

March 2023

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448 Reads

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3 Citations

Sustainability

In recent years, sustainability has become one of the essential elements of corporate management. There are many ways retailers can influence and develop a sustainable environment. The Taiwanese retail sector accounts for 10% of GDP. The capital city Taipei has the world’s highest department store density (per capita). This study encapsulates retail expertise to generate ten dimensions from 46 retail service quality scale indicators: SNAKE ROSES. The study first adopts qualitative analysis by conducting semi-structured interviews with five experts in the industry. Fifteen Delphi technique experts were then consulted for both qualitative and quantitative analysis of the indicators. Based on the Analytic Hierarchy Process (AHP), the most important aspects of customer service were ranked. The study shows that service quality dimensions are Sincerity, Neatness, Attentiveness, Keenness, Empathy, Reliability, Optimism, Steadfastness, Expertise, and Store Policy. Sincerity and Keenness are the most crucial globally. Although numerous researchers have examined the broader topic of perceived service quality, studies have yet to explore the critical role of Eastern culture, and therefore this study introduces an innovative framework. Implications include a conceptual framework for the key factors influencing customer satisfaction, one of the most critical dimensions of perceived service quality and customer satisfaction in the Taiwanese retail industry. A specification for retailers is delivered, intending to improve their sustainability strategies.


Barriers to Telemedicine Adoption during the COVID-19 Pandemic in Taiwan: Comparison of Perceived Risks by Socioeconomic Status Correlates

February 2023

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97 Reads

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10 Citations

Telemedicine is the use of technology to deliver healthcare services from a distance. In some countries, telemedicine became popular during the COVID-19 pandemic. Its increasing popularity provides new research opportunities to unveil users’ perceptions toward its adoption and continued use. Existing studies have provided limited information and understanding of Taiwanese users and the various sociodemographic factors that influence their intention to use telemedicine services. Thus, the goals of this study were twofold: identifying the dimensions of perceived risks of telemedicine services in Taiwan and providing specific responses to those perceptions as well as determining strategies to promote telemedicine to local policymakers and influencers by providing a better understanding of the perceived risks in relation to socioeconomic status. We collected 1000 valid responses using an online survey and found performance risk to be the main barrier, which was followed by psychological, physical, and technology risks. Older adults with lower levels of education are less likely to use telemedicine services compared to other categories because of multiple perceived risks, including social and psychological concerns. Understanding the differences in perceived risks of telemedicine services by socioeconomic status may aid in identifying the actions required to overcome barriers and may consequently improve adoption of the technology and user satisfaction.


FIGURE 1 | Flow diagram for the search and identification of included articles and content analysis (Taiwan, 2021).
FIGURE 2 | The Sankey diagram, with clusters by size, reveals different types of innovation (left) in the six thematic categories (middle) and the technology (right) in technological innovations (Taiwan, 2021).
FIGURE 3 | Network graph of key words of articles (Taiwan, 2021).
FIGURE 4 | Innovation strategy and examples (Taiwan, 2021).
FIGURE 5 | Healthcare system crisis innovation: Types of innovations in the six thematic categories (Taiwan, 2021).
A Narrative Review of Innovative Responses During the COVID-19 Pandemic in 2020

December 2022

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293 Reads

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5 Citations

International Journal of Public Health

Objectives: The coronavirus disease 2019 (COVID-19) pandemic presented unprecedented challenges to healthcare systems worldwide. While existing studies on innovation have typically focused on technology, health providers still only have a vague understanding of the features of emergency responses during resource exhaustion in the early stage of a pandemic. Thus, a better understanding of innovative responses by healthcare systems during a crisis is urgently needed. Methods: Using content analysis, this narrative review examined articles on innovative responses during the COVID-19 pandemic that were published in 2020. Results: A total of 613 statements about innovative responses were identified from 296 articles and were grouped under the following thematic categories: medical care ( n = 273), workforce education ( n = 144), COVID-19 surveillance ( n = 84), medical equipment ( n = 59), prediction and management ( n = 34), and governance ( n = 19). From the four types of innovative responses extracted, technological innovation was identified as the major type of innovation during the COVID-19 pandemic, followed by process innovations, frugal innovation, and repurposing. Conclusion: Our review provides insights into the features, types, and evolution of innovative responses during the COVID-19 pandemic. This review can help health providers and society show better and quicker responses in resource-constrained conditions in future pandemics.


A Robust Design-Based Expert System for Feature Selection and COVID-19 Pandemic Prediction in Japan

September 2022

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97 Reads

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3 Citations

Healthcare

Expert systems are frequently used to make predictions in various areas. However, the practical robustness of expert systems is not as good as expected, mainly due to the fact that finding an ideal system configuration from a specific dataset is a challenging task. Therefore, how to optimize an expert system has become an important issue of research. In this paper, a new method called the robust design-based expert system is proposed to bridge this gap. The technical process of this system consists of data initialization, configuration generation, a genetic algorithm (GA) framework for feature selection, and a robust mechanism that helps the system find a configuration with the highest robustness. The system will finally obtain a set of features, which can be used to predict a pandemic based on given data. The robust mechanism can increase the efficiency of the system. The configuration for training is optimized by means of a genetic algorithm (GA) and the Taguchi method. The effectiveness of the proposed system in predicting epidemic trends is examined using a real COVID-19 dataset from Japan. For this dataset, the average prediction accuracy was 60%. Additionally, 10 representative features were also selected, resulting in a selection rate of 67% with a reduction rate of 33%. The critical features for predicting the epidemic trend of COVID-19 were also obtained, including new confirmed cases, ICU patients, people vaccinated, population, population density, hospital beds per thousand, middle age, aged 70 or older, and GDP per capital. The main contribution of this paper is two-fold: Firstly, this paper has bridged the gap between the pandemic research and expert systems with robust predictive performance. Secondly, this paper proposes a feature selection method for extracting representative variables and predicting the epidemic trend of a pandemic disease. The prediction results indicate that the system is valuable to healthcare authorities and can help governments get hold of the epidemic trend and strategize their use of healthcare resources.


Fig. 2. PRISMA-ScR flow diagram.
Fig. 3. The Sankey diagram, with cluster order by size, revealed four types of the metaverse in four thematic categories.
Fig. 5. Potential of the metaverse in emergency medicine.
A scoping review of metaverse in emergency medicine

August 2022

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415 Reads

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146 Citations

Australasian Emergency Care

Background Interest in the metaverse has been growing worldwide as the virtual environment provides opportunities for highly immersive and interactive experiences. Metaverse has gradually gained acceptance in the medical field with the advancement of technologies such as big data, the Internet of Things, and 5 G mobile networks. The demand for and development of metaverse are different in diverse subspecialties owing to patients with varying degrees of clinical disease. Hence, we aim to explore the application of metaverse in acute medicine by reviewing published studies and the clinical management of patients. Method Our review examined the published articles about the concept of metaverse roadmap, and four additional domains were extracted: education, prehospital and disaster medicine, diagnosis and treatment application, and administrative affairs. Results Augmented reality (AR) and virtual reality (VR) integration have broad applications in education and clinical training. VR-related studies surpassed AR-related studies in the emergency medicine field. The metaverse roadmap revealed that lifelogging and mirror world are still developing fields of the metaverse. Conclusion Our findings provide insight into the features, application, development, and potential of a metaverse in emergency medicine. This study will enable emergency care systems to be better equipped to face future challenges.

Citations (7)


... At the time of development, OpenAI API granted ordinary users access to GPT-4o, the secession model of GPT-3.5, which has enhanced the credibility of chatbot's logic and advice [3]. ...

Reference:

Develop Intelligent Travel Assistant Using OpenAI API to Provide Personalized Services
Custom GPTs Enhancing Performance and Evidence Compared with GPT-3.5, GPT-4, and GPT-4o? A Study on the Emergency Medicine Specialist Examination

Healthcare

... The broader range of themes in this quadrant, compared with earlier periods, suggests the increasing complexity and multidimensionality of contemporary blockchain consensus research, par-ticularly as it converges with AI. This reflects the technology's growing maturity and its diversification into emerging applications [55,79,80]. ...

Blockchain Revolutionizing in Emergency Medicine: A Scoping Review of Patient Journey through the ED

Healthcare

... This highlights the necessity to use the available modern techniques to study the particularities of the canceling methods used on certain former coins in order to simplify the value estimation process of the pieces as collector's items. In these cases, the collection items that have an adequate estimated catalogue value are able to increase customer satisfaction [22] and promote sustainable consumption practices in this field [7]. ...

Are Customers Always Right? The Importance of Sincerity and Keenness in Creating Retail Sustainable Development

Sustainability

... Relatedly, perceived usefulness and ease of use have also been found to influence telemedicine adoption substantially [22]. The adoption of technologies in health care brings uncertainties, particularly related to data security and privacy [23,24]. Such uncertainties often lead to perceived risks that pose significant barriers to adoption intentions [25,26]. ...

Barriers to Telemedicine Adoption during the COVID-19 Pandemic in Taiwan: Comparison of Perceived Risks by Socioeconomic Status Correlates

... Joseph et al. (2022) contend that the current global landscape has been marked by a successive emergence of several crises including natural disasters, economic downturns, and pandemics. Firms, organizations, and institutions in the public as well as private domains need to find innovative ways to steer their entities effectively through the organizational crises stemming from environmental disruptions caused by black swan events such as COVID-19 McCartney et al., 2021;Clauss et al., 2022;Wu and Ho, 2022). These crises have had profound impacts on organizations, especially SMEs which often lack the requisite resources and infrastructure to cope with such challenges (Alenazi and Alanazi, 2023). ...

A Narrative Review of Innovative Responses During the COVID-19 Pandemic in 2020

International Journal of Public Health

... Besides, optimization of the expert system is also needed with the enhancement of AI methods. As data mining develops, models can be trained to create input-output mappings, and many big-data driven expert systems have largely appeared [19]. Hence, applying the expert system may resolve the challenges in Covid-19 trend prediction efficiently. ...

A Robust Design-Based Expert System for Feature Selection and COVID-19 Pandemic Prediction in Japan

Healthcare

... For instance, scoping reviews have been conducted on the impact of the virtual worlds on health, 34 challenges, privacy, and security issues related to digital environments, 35 as well as in the field of emergency medicine. 36 Furthermore, scoping reviews were conducted to examine the impact of AR, VR, and MR on performance and subjective experience in assembly tasks, 37 and on the effects of VR and AR on consumers in shopping environments. 6 These studies demonstrate the widespread use of the scoping review method in immersive environment research and its contribution to important insights into various aspects of immersive virtual environments. ...

A scoping review of metaverse in emergency medicine

Australasian Emergency Care