Chieh-Peng Lin's research while affiliated with National Chiao Tung University and other places

Publications (139)

Article
To learn about teamwork, research has widely discussed cohesion as a key bridge between team performance and its predictors, yet ‘blind’ cohesion often hampers a team’s achievement. Without thoroughly understanding cohesion and its relevant variables, managers’ initiatives developed at improving cohesion and team performance will remain practically...
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Drawing upon the social network theory and social cognitive theory, this research proposes a model that assesses team performance from the mediating aspect of knowledge application, which represents a team’s learning process whereby an effective retrieval mechanism enables the team to access knowledge. In the model, team performance relates to thre...
Article
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Drawing upon theory of group leadership, this study aims to propose a holistic team-level model to present how different leadership styles influence team performance by simultaneously evaluating their mediating and moderating mechanisms. In the model, team performance is influenced by charismatic leadership, discipline-focused leadership, and domin...
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Drawing upon value-based leadership theory, this research proposes a model to elaborate how value-based leadership can be learned by leaders to influence team performance. In the model, team performance is indirectly influenced by benevolent leadership and moral leadership via two mediators that consist of learning goal orientation and interactiona...
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Learning ambidexterity helps make sense of information for effectively facilitating job performance. Drawing upon social cognitive theory and ambidexterity theory, this study proposes a research model that shows how learning ambidexterity and job performance are developed. In the model, job performance is indirectly influenced by benevolent leaders...
Article
Built upon the push-pull mooring framework, the research model of this study examines the switching intention of mobile payment service. This research fills current knowledge gaps in the literature by examining (1) personal characteristics that have been relatively understudied for clarifying switching intention, (2) a dual role of usage inertia th...
Article
Purpose Although the literature has somewhat discussed social capital and knowledge sharing, the mediating and moderating mechanisms that influence team workers to move from connecting with one another to building social capital and consequently engaging in knowledge sharing still remain largely understudied. For that reason, this study aims to dev...
Article
Drawing upon the trait activation theory, this paper explains team performance from a mediating perspective of knowledge application, which represents a teamwork process of knowledge management. The empirical results of this study reveal that knowledge application mediates the negative relationship between power distance and team performance and th...
Article
Drawing upon social learning theory, this study explores turnover intention from learning perspectives by taking into account psychological safety as a mediator and inclusive leadership as a moderator. In the proposed model of this study, job self-efficacy, appreciation learning climate, and learning goal orientation have direct and positive relati...
Article
Purpose This work proposes a research model that explains investment intention in online peer-to-peer (P2P) lending based on the persuasion theory of elaboration likelihood model (ELM). In the proposed model, investment intention indirectly relates to source credibility and argument quality through the mediation of trust. At the same time, the stud...
Article
Drawing upon transactive memory theory and social cognitive theory, this study establishes a research model that evaluates team performance from the mediating aspect of a transactive memory system (TMS), which is hypothetically influenced by social interaction, politics and learning goal orientation. Leadership efficacy is examined as a moderator i...
Article
Purpose This study draws upon the theory of eudaimonic motivation to develop a model that explains job performance in high-tech industry. This study aims to clarify through what mediating mechanism employees' social interaction and self-efficacy can substantially influence their job performance. At the same time, competence enhancement is examined...
Article
Drawing on social identity theory and the conservation of resources theory, this study proposes a research framework to reconcile the arguments in previous findings regarding how paternalistic leadership affects team performance. Data from team workers with a variety of professional expertise and skills across 66 high-tech teams in Taiwan were anal...
Article
This study bridges social cognitive theory and Turner’s theory of social interaction to develop a model that explains how work teams in technology industry can be motivated to enhance team performance. The prevalence of the use of work teams in technology industry environments has enhanced the importance of studying the processes involved in their...
Article
This study develops a research model that explains the development of team performance based on team reflexivity theory and social cognitive theory. In the model, team performance relates to considerate leadership and autocratic leadership indirectly via the mediation of team reflexivity. At the same time, politics and leadership self-efficacy are...
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This study complements previous literature by bridging activity theory and the broaden-and-build theory to examine how happiness (as an intrinsic driver) and knowledge sharing (as an extrinsic driver) influence team performance. The contributions of this study are twofolds. First, this study fills a research gap concerning what mediates the simulta...
Article
Purpose Drawing upon social exchange theory, this study justified the indirect effects of responsible leadership and knowledge sharing on job performance through the mediation of work engagement and helping initiatives. Job tenure was examined as a moderator. Design/methodology/approach The hypotheses of this study were empirically tested with str...
Article
Purpose The purpose of this paper is to propose a moderated mediation model to explain how corporate social responsibility (CSR) and ethical leadership influence knowledge sharing and job dedication through the mediating mechanism of positive affective tone and cognitive meaningfulness. Design/methodology/approach The research hypotheses were empi...
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Drawing upon the expectancy theory and social identity theory, this study proposes a model that explains how perceived corporate citizenship influences turnover intention. In the proposed model, perceived economic and legal citizenships affect turnover intention indirectly via the full mediation of career development expectation, while perceived ec...
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The emerging trend toward physically distributed work teams has necessitated a critical inquiry into the nature and roles of psychological contract and leadership in virtual settings. This study proposes a model based on social cognitive theory and social exchange theory to explain virtual team performance in the information technology industry. In...
Article
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This work sets up a research model that elaborates upon the development of continuance intention towards Mobile Travel Service System (MTSS) based on the motivational theory and the dependency theory. In the model, continuance intention is indirectly affected by personal innovativeness and e-interaction quality through the full mediation of e-engag...
Article
Purpose The purpose of this paper is to review two work groups’ (local vs foreign) perceptions, attitudes and behavior and propose a moderated mediation model to examine perceived HR practices’ impact on identification with the company and organizational citizenship behavior (OCB). Design/methodology/approach This paper selects 320 local and forei...
Article
Purpose The purpose of this paper is to develop and test a model of team performance by applying social exchange and social capital perspectives in a single model setting. It hypothesizes that team performance is indirectly affected by politics through leader–member capitalization (LMC) and by ethical leadership through leader–member exchange (LMX)...
Article
Drawing upon human capital theory and attachment theory, this study develops a research model that examines how on-the-job training (OJT) effectiveness and work engagement play key mediating roles in the development of job performance. In the proposed model, job performance is indirectly influenced by cultural learning, professional learning, and m...
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Drawing upon resource-based view and social cognitive theory, this work develops a model that validates the formation of team decision quality and team performance. The model is empirically tested with data obtained from IT professionals across MIS work teams from Taiwan’s banking and insurance industry. The statistical results reveal that team per...
Article
With the prevalence of Internet, social media has become an important means for online marketing events. Individuals and companies both create fan pages on online platforms and develop business opportunities using social media. While many past studies have investigated social media, few have mentioned the effects of social media marketing activitie...
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Drawing upon the social cognitive theory and social identity theory, this study hypothesizes that ethical efficacy and perceived workplace incivility affect turnover intention via the full mediation of emotional exhaustion. At the same time, organizational identification is a moderator in the development of turnover intention. A field survey on 512...
Article
Purpose The purpose of this paper is to develop a research model that explains team performance based on social cognitive theory and social exchange theory. In the model, team performance indirectly relates to three kinds of leadership (i.e., charismatic, autocratic and considerate) via the full mediation of collective efficacy. At the same time,...
Article
Purpose To deepen our understanding about the development of team performance, the purpose of this paper is to develop a model that explains how ambidexterity and ethical leadership affect knowledge sharing and team performance through within-team competition. Design/methodology/approach This study demonstrates the applicability of ambidexterity a...
Article
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This study develops a research model that elaborates how responsible leadership and ethical conflict influence employees from the perspectives of role theory and attachment theory. Its empirical results reveal that turnover intention indirectly relates to ethical conflict and responsible leadership via the mediating mechanisms of organizational ide...
Article
This study proposes a model based on social cognitive theory and social identification theory to explain team performance in the technology industry. In the proposed model, dysfunctional conflict and hypercompetition indirectly correlate to team performance via the mediation of collective efficacy and teamwork engagement. At the same time, collecti...
Article
Purpose To deepen our understanding about the development of turnover intention, the purpose of this paper is to develop a model that explains how ethical climate influences turnover intention based on the ethical climate theory and social identity theory. Design/methodology/approach The hypotheses of this study were statistically tested using a...
Article
This work proposes a research model that elaborates upon the development of e-loyalty based on the signaling theory and attachment theory. In the model, e-loyalty is indirectly related to both visual appeal and an e-tailer’s service reputation through the full mediation of trust and affection. At the same time, the relationships between trust and e...
Article
This research develops a team-level model based on transactive memory theory to analyze how teams achieve excellent performance by managing innovative climate and politics. In the model, team performance relates to innovative climate positively and politics negatively through the full mediation of transactive memory systems (TMS). Meanwhile, the ef...
Article
Purpose The purpose of this paper is to explore the development of knowledge sharing from the perspectives of broaden-and-build theory and expectancy theory. Its research purpose is to understand how knowledge sharing is driven by such predictors as optimism, pessimism, and positive affect through their complex interactions with collectivism or po...
Article
Purpose To deepen our understanding about the development of turnover intention, this study develops a conceptual model based on the stress theory to explain cross-country differences in the formation of turnover intention, complementing previous literature that mainly emphasizes the effect of monetary compensation on turnover intention without ta...
Article
Drawing upon social cognitive theory, this study presents psychosocial functioning in which personal factors and social influences jointly influence career commitment as a mediator and then turnover intention as an outcome among high-tech personnel. Based on a two-wave survey of working professionals in high-tech industry, this study’s empirical re...
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Concerns about individuals’ susceptibility to brand prestige and their social implications of consumption often affect consumer behavior. To clarify such concerns in depth, this study assesses the relationship between brand credibility and perceived value by simultaneously examining the main effects and moderating effects of both susceptibility to...
Article
Drawing upon social capital theory, this research postulates cultural intelligence as a key driver of knowledge sharing through the mediation of social capital among employees from culturally diverse organizations. An empirical testing of the proposed model, by investigating Taiwanese professionals from high-tech foreign companies in Taiwan, reveal...
Article
Purpose The purpose of this paper is to apply the self-concept theory and conservation of resources theory to develop a model that explains how both corporate social responsibility (CSR) and ethical leadership influence turnover intention through work engagement and burnout. Design/methodology/approach A survey of employees from banking industry i...
Article
Purpose To complement previous research on team performance, the purpose of this paper is to analyze the development of team performance and top management approval at the team level. In the proposed model, team performance and top management approval are influenced by the team leader’s charisma, teamwork exhaustion, and goal clarity via the full...
Article
Drawing upon an absorptive capacity framework, this study explains team performance from a mediating perspective of customer knowledge development (CKD), which represents a learning process based on customer interaction. The model is tested using the data of innovation or R&D teams from large high-tech firms in Taiwan. The test results show that co...
Article
This study draws upon the theory of proactivity to develop a model that explains how contract workers in the technology industry can be motivated to enhance their job performance. This study focuses on contract workers, because organizing their workforce is very important to the success and development of the industry. Using data collected from con...
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Affective tones abound in work teams. Drawing on the affect infusion model and social identity theory, this study proposes that team affective tone is related to team performance indirectly through team identification and team cooperation. Data from 141 hybrid-virtual teams drawn from high-tech companies in Taiwan generally supported our model. Spe...
Article
The rapidly growing technological pervasion and virtual communities have drastically changed the way people evaluate a technology brand in tradition. For that reason, this study explores technology brand loyalty to verify its key predictors and mediators for understanding such loyalty in depth. Specifically, this study predicts the effects of socia...
Article
This research develops a model based on the transaction cost theory and resource allocation theory to predict how politics (i.e. autocracy and opportunism) affect team performance in technology industries. Directly related to resource adequacy, team performance is associated with top management autocracy and peer teams’ opportunism indirectly via t...
Article
Corporate social responsibility (CSR) is defined as a firm's behavior that goes beyond its economic interest to benefit stakeholders and is a critical factor for business organizations to implement in order to successfully increase the job offer acceptance of job applicants. This research examines such job offer acceptance by developing a model bas...
Article
This study proposes a model based on transactive memory theory to analyze team performance. In the proposed model, team performance is influenced by hypercompetition and emotional regulation directly and indirectly via the mediation of transactive memory and knowledge sharing. According to the model, the direct effect of knowledge sharing on team p...
Article
Corporate ethical values have been studied in a number of ways to understand how they influence the behavioral intention or actions of employees to achieve organizational survival and success. Nevertheless, they have not been considered as much within international business organizations, specifically around the issue of turnover which is important...
Article
This study develops a research model based on social identity theory and emotion regulation research to evaluate the performance development of work teams in technology industry. Empirical testing of this study, by investigating team personnel in high-tech firms, confirms some of the critical hypotheses in our moderated mediation model. The test re...
Article
This research proposes a model based on team climate theory to explain the development of team performance, proficiency, and proactivity in technology industries. In the model, team performance, proficiency, and proactivity are indirectly related to team climate that consists of politics, emotional regulation, and charisma via the mediation of coop...
Article
Drawing on social identity theory and conflict theory, this study develops a research model that explains the development of team performance. In the model, team performance is indirectly related to authentic leadership and empathy via the full mediation of team identity and relationship conflict. Meanwhile, the positive relationship between team i...
Article
The dramatic deviations between a firm's CSR statements and its actual business practices show negative effects on consumers' trust and purchase intention. This study assesses consumers' purchase intention of IT product from the aspect of trust and environmental consciousness. The empirical results of this study show that the positive relationship...
Article
Purpose – High team performance helps achieve several organizational benefits, such as strengthened competitive advantages, enhanced productivity, and higher profits and market share. For these reasons, the purpose of this paper is to propose a model based on the framework of proactive motivation and the theory of collectivism to analyze the format...
Article
Various social trends in modern society have changed the attitude of high-tech personnel who look for a job. An important factor for successful recruitment in technology industry is to increase the pursuit intention of a variety of potential high-tech job seekers. This research predicts such pursuit intention by proposing a model based on social id...
Article
The technology industry environment has been so complex that oftentimes only effective and well-coordinated work teams can efficiently detect, assess, and deal with the drastic changes of such environment. This study develops a research model based on the theories of social identity and self-regulation to forecast team performance in order to under...
Article
Social networking sites (SNS) have become to date one of the most important technological tools in the world. To explore the key factors affecting users' continuance intention of using SNS, this study applies the positive mood theory to explain why users continue to use SNS. The empirical results find that fear of missing out (FoMO) and enjoyment a...
Article
This study presents a unified model of information technology (IT) continuance, by drawing upon three alternative influences that are presumed to shape continuance behavior: reasoned action, experiential response, and habitual response. Using a longitudinal survey of workplace IT continuance among insurance agents at a large insurance company in Ta...
Article
Blogs are currently powerful instrument and their proliferation has attracted substantial attention from marketing practitioners and academics. The aim of this study is to propose a model to understand and examine during the formation of sustainable social relationships and the continued usage of blogs in marketing contexts. Two exogenous construct...
Article
Drawing upon social cognitive theory, this research postulates critical team characteristics and environmental factors as key drivers of team performance in virtual contexts. In the proposed model of this study, team performance is positively related to four antecedents (i.e., team efficacy, collective outcome expectation, emotional intelligence cl...
Article
Corporate citizenship represents various organizational activities and status related to the organization's societal and stakeholder obligations. This study develops five different dimensions of corporate citizenship and examines the relationship between the five dimensions and purchase intention by including two key mediators. In the proposed mode...
Article
This study examines the role of within-team competition (i.e. team hypercompetition and team development competition) in a team process. We developed and tested a model that associates team collectivism as the antecedent of within-team competition, and knowledge sharing and team flexibility as the outcomes. The model was empirically tested with dat...
Article
This study examines the interplay of social capital and positive affective tone in virtual group working contexts. This study integrates social capital theory with positive affective tone to postulate an integrated model that captures the main effects of social capital and the moderating effects of positive affective tone in the formation of knowle...
Article
This study proposes a model based on coopetition theory drawn from economics literature to explain the formation of team agility and performance. In the proposed model, team performance and team agility are affected by collectivism, team politics, transformational leadership, and transactional leadership via the mediation of coopetition and team em...
Article
We examine how the change in investor sentiment (IS) over time (the IS trend) affects stock returns. The turnover rates of trading shares, trading value, and transactions, three market measures of trading activity, have been demonstrated to meet the psychometric criteria for measuring the IS trend. The ratio of market price to book value and the sh...
Article
Although universities have played an important role in knowledge creation, it is also of concern to see how universities perform in knowledge utilization. In the present article, an effective approach is proposed to evaluate and compare university performance in knowledge utilization for patented inventions. Growth trajectories of the cumulative pa...
Article
Previous literature describes “coming out of the closet” as an important job career issue that is conducive to personal stress and job effectiveness in business firms. Previous research of human resources and organizational behavior has rarely assessed homosexual employees’ coming out and their job effectiveness. This study aims to complement previ...
Article
Many scholars have suggested the relationship between corporate social performance and its ability to attract a large number of high-quality job applicants, because previous literature indicates that employees with strong social awareness help create a high-performance organization. For that reason, an important issue for successful business recrui...
Article
Drawing upon social cognitive theory, this research postulates cultural intelligence as a key driver of knowledge sharing among culturally diverse teams. An empirical testing of the proposed model, by investigating team leaders from high-tech industries, reveals the applicability of social cognitive theory in understanding cultural intelligence, pe...
Article
This study validates a research model that examines technological innovation performance from the aspect of buyer–seller social capital in business-to-business (B2B) contexts. Drawing on social capital theory, this study postulates that innovation performance is indirectly affected by buyer–seller social capital via the mediation of commitment to i...
Article
Full-text available
Abstract The aim of this study was to integrate technology readiness into the expectation-confirmation model (ECM) for explaining individuals' continuance of mobile data service usage. After reviewing the ECM and technology readiness, an integrated model was demonstrated via empirical data. Compared with the original ECM, the findings of this study...
Article
This study proposes a research model based on social identity theory, which examines the moderating role of organizational trust on the relationship between corporate citizenship and organizational commitment. In the model, organizational commitment is positively influenced by organizational trust and four dimensions of perceived corporate citizens...
Article
Corporate citizenship presented by a business organization is important for eventually improving its employees' anticipations about their responsibilities in an employment exchange relationship with the organization (i.e., psychological contracts). This study examines both direct and indirect effects of perceived corporate citizenship on psychologi...
Article
This study proposes a model based on social capital theory to explain the formation of social support in virtual groups. Although previous literature suggests a direct effect of social capital on social support in face-to-face groups (e.g., working teams), it remains uncertain if such an effect exists completely in the same way among virtual social...
Article
Sharing and helping are important issues in ethical research. This study proposes a model based on flow theory by postulating key antecedents as the critical drivers of knowledge sharing and interemployee helping. Flow is the holistic sensation that employees feel when they act with total immersion and engagement, facilitating individuals’ reciproc...
Article
This study establishes a model based on coopetition theory to explain the formation of team performance in virtual teams. We tested the model in information technology (IT) organizations, and found applicability of coopetition in influencing team performance and knowledge sharing. Knowledge sharing is indirectly influenced by team politics and soci...
Article
Drawing on propositions from the signaling theory and expectancy theory, this study hypothesizes that the perceived corporate citizenship of job seekers positively affects a firm’s attractiveness and career success expectation. This study’s proposed research hypotheses are empirically tested using a survey of graduating MBA students seeking a job....
Article
This study examines the influence of three components of corporate social responsibility on team performance. In the proposed model of this study, team performance is indirectly affected by three dimensions of perceived corporate citizenship (i.e., economic, legal, and ethical citizenship) via the mediation of team efficacy and team self-esteem. Su...
Article
Little attention in the previous literature has been paid to understanding employees’ factors that drive customer development knowledge and performance from the perspective of social psychology. Drawing on social cognitive theory, this study validates a research model that examines the above issue. In the setting of new product development across h...
Article
The rapid growth of online social network sites (SNSs) has raised the research question of why people continue sticking to these sites. This study proposes a social network site stick model based on social response theory to answer this question. This study hypothesizes that group-level social capital (e.g., environmental prompt cues or social cues...
Article
A company’s product-harm crises often lead to negative publicity which substantially affects purchase intention. This study attempts to examine the purchase intention and its antecedents (e.g., perceived negative publicity) during product-harm crises by simultaneously including perceived corporate ability (CA) and corporate social responsibility (C...
Article
Purpose Helping intention is an important value that holds the key to the continuous user growth of instant messaging (IM). The purpose of this study is to validate a research model that examines online helping intention from a perspective of online social capital. Design/methodology/approach Empirical testing of this model, through a survey of em...
Article
Turnover intention has been an important issue for decades since management has long recognized that low turnover intention of employees is helpful for consequently obtaining high organizational performance and avoiding the potential costs related to recruiting and training new employees. For that reason, this study proposed a research model of tur...
Conference Paper
Much of our prior knowledge of information systems (IS) usage is based on its acceptance or continuance without understanding whether users are likely to use the IS or not. Prior models of IS usage provide a limited understanding of one's intention to use the IS, given that IS usage or continuance does not necessarily suggest the subsequent use of...
Article
This study develops two alternative models concerning job effectiveness, knowledge sharing, and their antecedents related to individuals’ perception about their job effectiveness in a team. Model 1 of this study intends to be as parsimonious as theoretically justifiable. It posits that three dimensions of social capital – structural, relational, an...
Article
This study validates a research model that examines usage of instant messaging (IM) from the aspect of online social support. Drawing on the social capital theory, this study postulates that IM usage is indirectly affected by social support via the mediation of the following six dimensions of social capital: commitment, reciprocity, shared codes an...
Article
This study proposes an ethical model of IT product recall intention based on the theory of reasoned action considering information asymmetry. This study is one of the first to consider information asymmetry in the formation of IT ethical intention. In the proposed model, nine propositions are provided for understanding the formation of the ethical...
Article
This study proposes a theoretical framework of public announcement intention from a perspective of corporate social responsibility, including nine propositions developed to help explain the framework. In the proposed framework, public announcement intention is positively influenced by CSR attitude and opportunism judgment, while CSR attitude is pos...
Article
This article addresses the development of relationship quality in the service context of information technology (IT) based on the network externalities theory. The model predicates the IT relationship quality is influenced by both synchronization value and autarky value, whereby autarky value is influenced by the availability of complementary goods...
Article
This study proposes a model explaining how social capital helps ease excessively required mental effort. Although organizational researchers have studied both social capital and cognitive load, no prior research has critically examined the role of social capital in improving individuals' mental load and effort and consequently enhancing job learnin...
Article
This study establishes a model by drawing from key postulates and findings under coopetition to explain the formation of perceived job effectiveness in team collaboration. In the proposed model, perceived job effectiveness is influenced directly by knowledge sharing, cooperative attitude, and competitive conflict, while knowledge sharing is influen...
Article
The issue of cyber trust has been scattered in several different fields, including computer science, information science and some social sciences. Although social informatics has been a subject of systematic analytical and critical research for more than three decades, previous research has rarely noted the importance of social informatics on cyber...
Article
Citizenship, such as corporate citizenship and organizational citizenship, has been an important issue in business management for decades. This study proposes a research model from the perspectives of social identity and resource allocation, by examining the influence of corporate citizenship on organizational citizenship behaviors (OCBs). In the m...
Article
Drawing on social exchange theory, this study proposes a model by postulating critical antecedents and mediators as the key drivers of online learning ability. In the model, online learning ability is affected indirectly by trust via 3 mediators simultaneously, including team commitment, task conflict, and relationship conflict, whereas trust is im...
Article
This study proposes a research model based on attachment theory, which examines the role of corporate citizenship in the formation of organizational trust and work engagement. In the model, work engagement is directly influenced by four dimensions of perceived corporate citizenship, including economic, legal, ethical, and discretionary citizenship,...

Citations

... Therefore, the structure of social interaction can promote individuals to carry out knowledge sharing in a costeffective way, and improve the intensity, breadth and frequency of knowledge sharing (Chiu et al., 2006;Chowdhury et al., 2020). Social capital relationships represent the quality of connection between individuals, including the degree of mutual trust or cooperation in the relationship (Bolino et al., 2002;Lin and Huang, 2022). Among them, trust based on the norm of reciprocity is the most critical factor (Le and Lei, 2018;Ganguly et al., 2019). ...
... Similarly, Lin et al. (2022) stated that if administrators aspire to retain their employees, they should invite them to participate in decision-making processes and support them with positive feedback. Besides, Schaack et al. (2020), in their study on early childhood teachers' turnover intentions, revealed the importance of job demands and resources in predicting teachers' TIs, such that collegiality and shared vision significantly and negatively affected TIs. ...
... This leadership style originated in ancient Confucianism in China; a culture that was people-oriented, and valued harmony and collective ideas formed a leadership style that includes benevolence, morals, and authoritarianism, which in turn greatly influenced the construction of the subordinates' psychological cognition [27,28]. Beneficial leadership aims to enhance the well-being of employees and their families, which is in line with the leader's values [29]; team members in this leadership style increase their desire to learn new things, and they can actively promote team performance by enhancing learning goals orientation [30,31]. Moral leadership represents a leadership style driven by and consistent with a set of underlying ethical values [32]; leaders who promote this style have more respect for the team's staff, giving them learning tasks when necessary, and enough autonomy to perform new skills at the right time [33]. ...
... Intermediary trust means that a person believes that a third party will act loyally in accordance with the agreed-upon terms [45]. There have been many studies on the influence of intermediaries [46,47]. Al-Swidi et al. [48] confirmed that social influence, e-government awareness, and trust in intermediary institutions are the key factors that affect users' intention to use e-government services, and that the trust placed in intermediary institutions moderates the influence of society on the intention to use e-government services. ...
... Adaptation is defined as a team's ability to adjust or alter its role in response to unexpected environmental changes, whereas social interaction is defined as withinteam reciprocal actions taken by team workers to respond to social stimuli initiated by their peers (Lin et al., 2021). Leadership styles drive team processes associated with social processes (e.g., interaction, cohesion, or conflict) and task processes (e.g., adaptation, coordination, or resource sharing), which eventually facilitate team performance (McCormick et al., 2006). ...
... To sum up, positive affective tone provides the necessary psychological premise for effective knowledge sharing within the team (Cai et al., 2020). As a structural dimension of social capital, social interaction is defined as forms of informal and formal encounters among team members (Lin et al., 2022). It reflects the pattern of structural connections or links among members in a work team . ...
... First, it advances our knowledge of how benevolent leadership promotes employee performance. Previous research on benevolent leadership mainly adopted a social exchange perspective (e.g., Chan, 2017;Chan & Mak, 2012;Chen et al., 2014;Huang, 2022;Lin et al., 2018; or a social identity perspective (e.g., Gumusluoglu, Karakitapoglu-Aygün, & Scandura, 2017;Huang & Lin, 2021;Shaw & Liao, 2021) to explain the links between benevolent leadership and employee outcomes. The