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September 2011
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134 Reads
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9 Citations
The present paper describes interaction that Colombians keep with 6 territorial public entities through two of the major social media available on the internet (Facebook and Twitter). Our main object is stablish what is actual use that local governments give to Social Media tools to promote e-participation and e-governance. At the end certain recommendations are made to encourage citizens' participation through these tools.
... In terms of e-services targeting citizen involvement and participation, much work has been directed towards social networking: the Wave platform [28] utilizes a combination of argument visualization, social networking and modern web technology to enhance debates in community environments; the Initiative Mapper [26] helps immigrants communicate and collaborate through the social web; and [37] examines the support for e-participation and e-governance through social media channels such as Facebook and Twitter. Social software allows quick access to information and easy means of networking. ...
September 2011
