Carla O'Dell's scientific contributions

Publication (1)

Article
One of the most effective avenues toward improvement is the process of internal benchmarking—identifying, sharing, and using the knowledge and "best practices" inside one's organization. But the process can be tricky and time consuming because of obstacles such as ignorance about resources or others' needs, a culture that values personal expertise...

Citations

... There are various expert opinions regarding knowledge management. O'Dell and Grayson define it as a strategy that is consciously carried out to get the right knowledge to the right people at the right time and efforts to encourage the sharing of knowledge from each group member to improve organizational performance (O'dell & Grayson, 1998in Girard & Girard, 2015. This definition emphasizes the existence of awareness in developing strategies for disseminating information to members of the organization to improve organizational performance which will provide added value to all group members. ...