Brett A. Rixom’s research while affiliated with University of Nevada, Reno and other places

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Publications (12)


The ChatGPT Artificial Intelligence Chatbot: How Well Does It Answer Accounting Assessment Questions?
  • Article
  • Full-text available

November 2023

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5,604 Reads

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64 Citations

Issues in Accounting Education

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Muskan P Achhpilia

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Mollie T Adams

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[...]

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ChatGPT, a language-learning model chatbot, has garnered considerable attention for its ability to respond to users' questions. Using data from 14 countries and 186 institutions, we compare ChatGPT and student performance for 28,085 questions from accounting assessments and textbook test banks. As of January 2023, ChatGPT provides correct answers for 56.5 percent of questions and partially correct answers for an additional 9.4 percent of questions. When considering point values for questions, students significantly outperform ChatGPT with a 76.7 percent average on assessments compared to 47.5 percent for ChatGPT if no partial credit is awarded and 56.5 We are very grateful to Janet Samuels (editor), for her willingness to consider such a different paper. She was fantastic through the process. We also thank two anonymous reviewers and OpenAI for making ChatGPT freely available for use. percent if partial credit is awarded. Still, ChatGPT performs better than the student average for 15.8 percent of assessments when we include partial credit. We provide evidence of how ChatGPT performs on different question types, accounting topics, class levels, open/closed assessments, and test bank questions. We also discuss implications for accounting education and research.

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The ChatGPT Artificial Intelligence Chatbot: How Well Does It Answer Accounting Assessment Questions?

October 2023

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41 Reads

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35 Citations

Issues in Accounting Education

ChatGPT, a language-learning model chatbot, has garnered considerable attention for its ability to respond to users’ questions. Using data from 14 countries and 186 institutions, we compare ChatGPT and student performance for 28,085 questions from accounting assessments and textbook test banks. As of January 2023, ChatGPT provides correct answers for 56.5 percent of questions and partially correct answers for an additional 9.4 percent of questions. When considering point values for questions, students significantly outperform ChatGPT with a 76.7 percent average on assessments compared to 47.5 percent for ChatGPT if no partial credit is awarded and 56.5 percent if partial credit is awarded. Still, ChatGPT performs better than the student average for 15.8 percent of assessments when we include partial credit. We provide evidence of how ChatGPT performs on different question types, accounting topics, class levels, open/closed assessments, and test bank questions. We also discuss implications for accounting education and research.


Strive for rewards or keep them accountable? Motivating employees’ effort and performance

July 2023

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16 Reads

Journal of General Management

Organizations often turn to extrinsic motivators to improve employee effort and performance, with mixed results. In this research, performance-based benefits and accountability are explored to assess whether they differentially affect where effort is exerted and how they influence overall performance. The study proposes that effort can be divided into two components—strategic effort and execution effort—and that each component will influence overall performance differently. The study uses a scenario-based experiment involving a complex and unfamiliar task. The results indicate that workers motivated by performance-based benefits increase the use of strategic effort, which improves performance through the identification of critical problems, and they develop a better overall strategy relative to workers who are held accountable. The study also indicates that while accountability increased the use of execution effort, the additional effort did not improve performance in the complex task setting. The study highlights the importance of aligning an extrinsic motivator to the type of effort desired for a particular task.


Eliciting deliberative and implemental mindsets in audit planning

April 2023

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15 Reads

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3 Citations

Contemporary Accounting Research

There is concern that rather than critically deliberating specific circumstances, auditors focus on selecting and documenting defensible audit positions. Currently, subordinate auditors perform tasks mindful that they will be accountable for their work both inside (e.g., partners) and outside (e.g., PCAOB) the firm and adopt “implementation intentions” based on previous review experiences to guide their performance. In the context of fraud‐detection planning, we consider an alternative approach in which subordinate auditors work under contingent reward agreements under which they will be compensated for effective fraud‐detection plans. Lacking an anticipated course of action, they invoke a “deliberative mindset” in order to create a task strategy. In an experiment, auditors completed a fraud‐detection planning task under contingent rewards, accountability, or anonymity. We find that auditors operating under contingent rewards used deliberative mindsets. They were better able to identify potential fraud, select more effective procedures, and plan more hours for effective procedures. Auditors under accountability completed the planning task based on implementation intentions. They focused on broadly increasing audit hours across procedures, including allocating significantly more hours to less effective procedures. Mediation analysis shows that improved planning performance resulted from the use of deliberative mindsets and not implementation intentions.


Perceived brand authenticity: Examining the effects of inferred dedication and anticipated quality on consumers' purchase intentions and actual choices

March 2023

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58 Reads

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7 Citations

Journal of Consumer Behaviour

This research investigates both the downstream effect of perceived brand authenticity on consumers' actual, consequential choice and the important role of inferred brand dedication in the relationship between perceived brand authenticity, anticipated quality, and purchase intentions. We also investigate the interactive effect of two source‐related factors—intrinsic motivation and congruity—on consumers' brand authenticity perceptions. We present findings from three studies using different product categories (utilitarian/consumable: hand sanitizer; hedonic/consumable: chocolate; hedonic/non‐consumable: sunglasses). Study 1 shows that consumers use information regarding the intrinsic motivation of those behind the brand and congruity between the brand's actions and what it represents to consumers when forming brand authenticity perceptions and that intrinsic motivation and congruity interact to increase authenticity perceptions. We anticipate that consumers' positivity toward brands perceived as authentic will extend to actual choice through anticipated quality. Study 2 demonstrates that consumers choose authentic brands over inauthentic brands above what chance would dictate and anticipated quality can forecast this choice. Next, we extend our collective process knowledge by exploring an underlying reason why consumers anticipate that brands presented through marketing communications as authentic will have higher quality. We suggest that when managers present brands as authentic, consumers infer greater dedication of those behind the brand and inferred dedication influences anticipated product quality. Study 3 provides support and uncovers a serial mediation process, highlighting the importance of inferred dedication. Specifically, perceived brand authenticity increases consumers' brand dedication inferences, which in turn increases anticipated product quality, and ultimately purchase intentions.


Conceptual model
Moderation of indirect effect: Interaction effect of quota law requirement and compliance on perceived tokenism (H3)
Mandating Diversity on the Board of Directors: Do Investors Feel That Gender Quotas Result in Tokenism or Added Value for Firms?

January 2022

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248 Reads

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36 Citations

Journal of Business Ethics

Under resource dependence theory, firms should benefit from diverse boards of directors. Ethical arguments also highlight that boards should be as diverse as the stakeholders and communities that they serve. In an attempt to increase diversity and women’s presence on boards of directors, legislative efforts have enacted gender quotas. We examine how such efforts are perceived by U.S. market participants. We expect that when a firm operating under a quota law meets only the minimum requirement, investors will view the female directors through the lens of token status theory and invest fewer resources in that firm than they will in a firm that exceeds the quota minimum or has the same composition but is not under a quota law. Through an experiment with 207 MTurk participants, we manipulated whether a firm was or was not under a quota law and whether the number of female board members was just at or exceeded the law’s minimum compliance. We find evidence that under a quota system, U.S. market participants tend to view female directors as tokens when the firm is just at the quota minimum, and these perceptions both affect their view of the firm’s prospects and negatively influence investment decisions. Importantly, however, we find that these negative effects can be offset and that resource dependence theory holds if the firm exceeds the quota, signaling that the hiring of female directors is not simply compliance-dependent and subsequently leading U.S. market participants to invest more resources in the firm.


Contrasting Public Perceptions of Government versus Certified Public Accounting Firm Oversight of Relief Packages

August 2021

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9 Reads

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2 Citations

Accounting and the Public Interest

This study examines public perceptions of potential overseers charged with ensuring that relief packages are distributed to the intended audience. In an experiment, we assess perceptions of trustworthiness and fraud reduction ability between government and public accounting firm employees in the context of relief package oversight. While actual ability is important, public perceptions of overseer ability is also essential for relief packages to be fully effective. We find that people, regardless of their political party affiliation, rate public accounting firm employees as more trustworthy and better able to reduce fraud than government employees. For government oversight, participant political party affiliation influences perceptions of employee ability and is mediated by general trust in government. These findings suggest public accounting firms are a viable alternative to increase public perceptions that relief packages are distributed effectively. Initial evidence suggests educating the public on the role of career government employees may raise public opinion. Data Availability: Data are available from the authors upon request. JEL Classifications: H12, H84, M41, M48.




Presentation Matters: The Effect of Wrapping Neatness on Gift Attitudes

October 2019

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389 Reads

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24 Citations

Journal of Consumer Psychology

While gift‐givers typically wrap gifts prior to presenting them, little is known about the effect of how the gift is wrapped on recipients’ expectations and attitudes toward the gift inside. We propose that when recipients open a gift from a friend, they like it less when the giver has wrapped it neatly as opposed to sloppily and we draw on expectation disconfirmation theory to explain the effect. Specifically, recipients set higher (lower) expectations for neatly (sloppily)‐wrapped gifts, making it harder (easier) for the gifts to meet these expectations, resulting in contrast effects that lead to less (more) positive attitudes toward the gifts once unwrapped. However, when the gift‐giver is an acquaintance, there is ambiguity in the relationship status and wrapping neatness serves as a cue about the relationship rather than the gift itself. This leads to assimilation effects where the recipient likes the gift more when neatly wrapped. We assess these effects across three studies and find that they hold for desirable, neutral, and undesirable gifts, as well as with both hypothetical and real gifts.


Citations (9)


... Outro desafio reside na capacidade limitada dos chatbots em lidar com questões éticas e julgamentos complexos, exigindo supervisão humana(Li et al., 2024). Além disso, a falta de transparência dos algoritmos utilizados e a algumas reservas em confiar totalmente na tecnologia representam barreiras para a sua adoção(Wood et al., 2023; Bavareco et al., 2023).O presente artigo configura uma análise à literatura mais recente existente sobre os impactos dos chatbots na contabilidade. Os chatbots têm o potencial de transformar profundamente a profissão de contabilista, trazendo benefícios claros em termos de automação, eficiência e precisão. ...

Reference:

The impact of chatbots on Accounting: Applications, benefits and challenges
The ChatGPT Artificial Intelligence Chatbot: How Well Does It Answer Accounting Assessment Questions?
  • Citing Article
  • October 2023

Issues in Accounting Education

... They can identify patterns, comprehend context, and link various pieces of information, abilities that make them capable of A variety of studies have explored the effectiveness of LLMs in some exams. Specific research has been conducted on other professions, such as the University of Minnesota Law School, the Bar Exam, the Wharton Master of Business Administration, and accounting exams, even without finetuning the pre-trained model (4)(5)(6)(7). In the medical field, some studies have assessed the performance of ChatGPT in the United States Medical Licensing Examination (8,9). ...

The ChatGPT Artificial Intelligence Chatbot: How Well Does It Answer Accounting Assessment Questions?

Issues in Accounting Education

... The results show that external auditors perceive the most detection responsibility for financial statement fraud in contrast to internal auditors, who perceive similar detection responsibility across all three fraud types (financial statement fraud, asset misappropriation, and corruption). Rixom and Plumlee (2023) further investigate the effect of accountability, including rewards for fraud detection. In the first condition, the auditor with the most effective procedures for detecting fraud receives a financial reward to encourage fraud detection. ...

Eliciting deliberative and implemental mindsets in audit planning
  • Citing Article
  • April 2023

Contemporary Accounting Research

... In today's information age, where there is an overwhelming amount of data from various sources of varying reliability, the need for easily accessible and trustworthy information is more critical than ever. Consumer skepticism often arises in response to inauthentic information presented by companies, leading consumers to question the sincerity and credibility of corporate messages regarding social responsibility and environmental initiatives (Chu et al., 2023;Rixom & Rixom, 2023). Inauthentic information undermines trust and fosters skepticism, highlighting the importance of transparency and integrity in corporate communication to effectively engage consumers in CSR efforts. ...

Perceived brand authenticity: Examining the effects of inferred dedication and anticipated quality on consumers' purchase intentions and actual choices
  • Citing Article
  • March 2023

Journal of Consumer Behaviour

... Furthermore, research shows that investors value companies with diverse boards (Alshabibi, 2022;Burke, 2003;Gow et al., 2023;Groening, 2019;Mohan & Chen, 2004;Redor, 2018; J o u r n a l P r e -p r o o f Rixom et al., 2023). Since IPO owners have more information than other market players about their company's possible growth and prosperity in the future (Jamaani & Ahmed, 2022;, gender diversity among the management board may be a powerful tool for conveying that potential to investors (Handa & Singh, 2015). ...

Mandating Diversity on the Board of Directors: Do Investors Feel That Gender Quotas Result in Tokenism or Added Value for Firms?

Journal of Business Ethics

... B. Rixom, J. Rixom, Pippin, and Wong (2021) To examine public perceptions of potential overseers charged with ensuring that relief packages are distributed to the intended audience. ...

Contrasting Public Perceptions of Government versus Certified Public Accounting Firm Oversight of Relief Packages
  • Citing Article
  • August 2021

Accounting and the Public Interest

... Product presentation strategies play a pivotal role in guiding consumer information processing and shaping their overall shopping experience [71,72]. While extensive research has investigated the impact of presenting products individually versus in bundles on consumer evaluations, selection, willingness to pay, and purchase intentions [73][74][75][76], relatively little attention has been paid to how these strategies might influence brand recall, particularly within the context of AR technology, which offers a unique blend of immersion and contextual richness [30]. ...

Presentation Matters: The Effect of Wrapping Neatness on Gift Attitudes
  • Citing Article
  • October 2019

Journal of Consumer Psychology

... It is important to interpret the results obtained using AI through the lens of professional reasoning. Sceptical thinking and mental representations, which can be fostered by training skills in the sphere of 'problem solving', are also valued [58,59]. ...

Training Auditors to Perform Analytical Procedures Using Metacognitive Skills
  • Citing Article
  • July 2014

The Accounting Review