Bernd W. Wirtz's research while affiliated with Deutsche Universität für Verwaltungswissenschaften Speyer and other places
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Publications (337)
Die digitale Transformation von Wirtschaft und Gesellschaft weist eine erhebliche Dynamik auf. Diese Dynamik erfordert agile und flexible Führungskräfte, Organisationen und Teams, welche die Potenziale digitaler Technologien bestmöglich ausschöpfen. Der Beitrag thematisiert die digitale Führung im Kontext zunehmender Digitalisierungsprozesse. Zudem...
This research aims to systematically analyse literature reviews on business models to determine which and to what extent specific business model (BM) research topics receive attention. The systematic meta approach allows 23 selected studies to be examined on the basis of their content by comparing their research approach, focus and results, citatio...
Die digitale Transformation hat zu wesentlichen Veränderungen in Wirtschaft und Gesellschaft geführt. Insbesondere die technologischen Entwicklungen seit dem Jahr 2000 haben eine erhebliche Digitalisierungs- und Innovationsdynamik bewirkt. Diese Dynamik führt zu einer zunehmenden digitalen Automatisierung von Prozessabläufen. Der folgende Beitrag b...
The digital transformation is a global phenomenon that has a tremendous impact on societies and in particular businesses. The continuous changes caused by the digital transformation stimulate business model innovation (BMI). Against this background, this conceptual study analyzes how digital transformation can drive BMI and how companies can coordi...
By working through this chapter, you will be able to:
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The textbook starts with a historical retrospective: “For some time, there has been an essential change within the economy and society induced by information technology. This change is mainly caused by increasing digitization: “With the beginning of the ‘digital age’, also called ‘digital revolution’, which evolved throughout the development of the...
By working through this chapter, you will be able to:
By working through this chapter, you will be able to:
By working through this chapter, you will be able to:
By working through this chapter, you will be able to:
By working through this chapter, you will be able to:
Open government data (OGD) holds great potential for firms and the digital economy as a whole and has attracted increasing interest in research and practice in recent years. Governments and organizations worldwide are struggling in exploiting the full potential of OGD and require a comprehensive understanding of this phenomenon. Although scientific...
The development of artificial intelligence brings great challenges. How can the potential opportunities be used in the best sense for the benefit of society and how can potential dangers be avoided? First applications already show challenges and point accordingly to the problem of governance. Some aspects of AI development are unpredictable and the...
Digital disruptions are substantially impacting businesses and reshaping our economy worldwide, attracting increasing attention in research and practice. However, research lacks theoretical framing and understanding of the emergence, development, and impact of digital disruption. This study analyses and structures the fragmented knowledge on digita...
Driven by technological progress, new market trends, and deregulation, business model innovations (BMI) are becoming increasingly important for entrepreneurs, established companies, and corresponding researchers. Against the background of the vast number of current studies and research reviews and a resulting lack of oversight, this study aims to s...
Currently, the prevailing trend of urbanization threatens to overcrowd the world’s cities in the upcoming years thus fostering the conceptualization of ‘smart city’ policies to increase their capacities for housing and supplying their citizens. This study reviews previous approaches modelling cities as collaborative ecosystems and combines the vari...
The concept of open government is not historically linked to digitisation, but is increasingly used in this context. The ambiguity of the term thus represents a conceptual vagueness. The existing systematisation approaches of Digital Open Government mostly focus on specific partial aspects, such as Open Government Data, so that a uniform understand...
This study addresses the growing challenge of governing artificial intelligence (AI) arising from the risks that it increasingly poses to the public sector and society. Based on an in-depth literature analysis, we first identify AI risks and guidelines and classify them into six categories, including technological, data, and analytical risks and gu...
This study seeks to fill in open government research gaps by structuring and shedding light on the field of empirical open government research by means of a systematic literature review. In doing so, 64 empirical open government studies published in peer-reviewed journals in the period from 2000 to 2020 are analyzed based on their key topic, study...
This handbook is currently in development, with individual articles publishing online in advance of print publication. At this time, we cannot add information about unpublished articles in this handbook, however the table of contents will continue to grow as additional articles pass through the review process and are added to the site. Please note...
The growing number of mobile and wireless devices is a key reason for the rising importance of and the interest in mobile government. As researchers and practitioners still ask for further empirical research in this area, it is necessary to analyze existing research and cluster it in order to reveal research gaps. This literature review focuses thi...
Citizens and mobile government: an empirical analysis of the antecedents and consequences of mobile government usage
Mobile government services have significantly gained importance for practitioners and researchers. However, there is a lack of empirical investigation into the diffusion of mobile government among users. Based on the technology accep...
Trotz zahlreicher digitaler E-Government-Initiativen und -Reformen in den vergangenen Jahren hat die öffentliche Verwaltung gerade in der COVID-19-Krise erhebliche digitale Defizite offenbart. Dieser Beitrag stellt die wichtigsten E-Government-Initiativen und -Reformen dar und be trachtet sie vor dem Hintergrund der Entwicklung Deutschlands in de...
In times of increasing urbanization worldwide, smart city management is becoming increasingly important. In this regard, successful implementation requires not only the creation of technological foundations but also, in particular, the inclusion and engagement of the citizens of the respective "smart city" (SC). Despite their recognized importance,...
Business model innovation (BMI) is a well-established approach to adapt structures, activities, and services to dynamic environments. Increasing digitization and changing stakeholder demands put pressure on public organizations to adjust their business models (BMs). However, public BMI research is fragmented and lacks conceptual sophistication. Dra...
Artificial intelligence (AI) is becoming increasingly important for the public sector. As the number of studies in this field increases, this study provides a systematic overview of the current literature on AI in the public sector. Therefore, key findings and implications of the literature are highlighted and recommendations for further research a...
Rapid advances and the spread of digital technologies have changed the expectations of citizens, firms and organizations towards government services, which increasingly receive the call to transform services and structures according to changed needs and preferences. The concept of business model development provides a suitable approach for public i...
Citations
... Dies erfordert von Verwaltungen ein Umdenken hin auf die Lösungsebene und die Frage, wie eine solche Zusammenarbeit dennoch ermöglicht werden kann. Auch neue Geschäftsmodelle in der öffentlichen Verwaltung könnten hier eine Rolle spielen (Wirtz et al., 2021). Eine Bereitschaft zur Öffnung, zur Kommunikation mit und dem Verständnis für andere Denk-und Arbeitsweisen ist aufseiten der Verwaltung ebenso vonnöten wie auf der der Wissenschaft, der Wirtschaft oder der Zivilgesellschaft. ...
... It offers a framework to analyse the continuous need of actors to adapt to actions by others and to the overall emergent changes in the system. Evolution has been conceptualized as metatheory of change (Schneider, 2012), of emergent design without a central designer. In contrast, co-evolution allows the exploration of the scope for agency ('design') and how it is contingent on actions by others ('being designed'). ...
... This period of disruption is characterized by the fusion of digital technologies, physical systems, and the integration of various industries, leading to significant transformations across sectors. The industrial revolution 4.0 builds upon the foundations of previous industrial revolutions but distinguishes itself through the convergence of technologies such as artificial intelligence, robotics, the Internet of Things (IoT), big data analytics, and automation [1], [2] . These technologies have the potential to revolutionize industries, economies, and societies on a global scale. ...
... In this paper, we build upon established definitions and key characteristics of OGD to define it as any structured raw data generated and published by governments, public bodies, non-profit organizations, and other public entities at all levels. Such data are made available to the public to freely access, reuse, and redistribute without copyright restrictions Koesten et al., 2017;Saxena, 2018;Wirtz et al., 2022). Given the concepts of structured data and OGD, in this study, we define HDI within the context of OGD as an area of research that investigates how humans interact with both raw data and structured data, focusing on the relationships between humans and data, including users' tasks that motivate their data use, and the behaviors of how users find, evaluate, scrutinize, acquire, make sense of, and use data. ...
... Digitalization and the innovation that it drives are changing organizations, institutions, and society in general . Centering attention on organizations, digitalization is provoking disruptive changes within firms and their immediate business environment, accelerating the obsolescence of the current business model (Wirtz et al. 2022). Digital technologies play a central role in the creation and the reinforcement of disruptions that take place in society and the levels of industry (Aström et al. 2022). ...
... Research on BMI has proliferated, but much of this work has focussed on definitions and typologies, rather than on determinants or outcomes (Remane et al., 2017;Wirtz et al., 2022), mainly originating from the fields of strategy, entrepreneurship and innovation (Schneckenberg et al., 2022), but also from operations management which adopts a greater focus on supply and value chains (von Delft and Zhao, 2021). However, in practice, only limited variations of business models exist and the success and effectiveness of BMI are a direct consequence of complementary and simultaneous innovations in product, processes, marketing and organisation, which in combination provide competitive advantage and superior performance, rather than the BMI in isolation (Tavassoli and Bengtsson, 2018). ...
... However, what is critical to be borne in mind is that the quality of the datasets should be par excellence, i.e. datasets should be complete, error-free, supported with metadata (information pertaining to the authorship, date of updation, source, etc.), timely, accurate, etc. For an overview of OGD, the reader is recommended to peruse previous works (Attard et al., 2015;Wirtz and Birkmeyer, 2015;Wirtz, Becker and Langer, 2022). ...
... According to Jonek-Kowalska and Wolniak [13], the concept of a smart city has been present in the literature since the 1980s and aligned with the development of information technologies. In studies on smart cities, two dominant approaches have been distinguished: a holistic human approach and a techno-centric approach [14]. In recent years, the latter approach has been dominant in European policy agendas [15]. ...
... As a result, this analysis is also important to evaluate whether the maturity-level of the current IT system is even capable of deploying a corresponding RM framework for AI (Mäntymäki et al., 2022;Quest et al., 2022). If it is determined that the existing IT solutions are not sufficient to implement an adequate RM framework successfully, it is necessary to define the requirements at this point (Wirtz, Weyerer and Kehl, 2022). After inspection of the suitability of the company's IT is clarified, it is recommendable to screen existing published frameworks in advance and examine them for their eligibility for use in the company (Butcher and Beridze, 2019). ...
... Open Government Data (OGD) initiatives are the prominent e-government innovations which entail the provision of structural and functional datasets pertaining to the government via dedicated web portals [1]. OGD initiatives are spearheaded by the governments with the anticipation that there shall result increased transparency of its operations and functioning, further citizen participation in governance, bolster citizen trust in the government and further public accountability [2] [3]. ...