Benjamin T. Hazen's research while affiliated with Fachhochschule Oberösterreich and other places

Publications (108)

Article
Purpose Agri-food firms face many challenges when assessing and managing their performance. The purpose of this research is to determine important factors for an integrated agri-food supply chain performance measurement system. Design/methodology/approach This research uses the Peruvian kiwicha supply chain as a meaningful context to examine criti...
Article
Given the United States Department of Defense's (DoD) unique conservation responsibility, its natural resource professionals need a guide to frame interagency collaboration in a way that shapes productive partnerships. Our research examined successful DoD conservation partnerships to identify key success factors (KSFs), prominent challenges encount...
Article
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Public bicycles have been touted as a convenient, environmentally friendly, and sustainable travel mode. Public bicycles have also been viewed as one part of a holistic solution to reducing negative transportation externalities. However, government and private entities need a better understanding of factors influencing user adoption of public bicyc...
Article
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Purpose Circular economy (CE) initiatives are taking hold across both developed and developing nations. Central to these initiatives is the reconfiguration of core supply chain management (SCM) processes that underlie current production and consumption patterns. This conceptual article provides a detailed discussion of how supply chain processes ca...
Article
Circular economy initiatives require that consumers become key actors in the supply chain, vice the last node of a linear consumption system. This research examines consumer perceptions regarding remanufactured products, which are a key element of circular economy, by testing how different types of information regarding remanufacturing processes an...
Article
Data science has emerged as a significant capability upon which firms compete. Although many data scientists and the high-performing companies that employ them seem to have developed robust methods to employ data sciences practices to achieve competitive advantages, there have been few attempts at defining and explaining how and why data science he...
Article
Food waste management remains a significant economic and sustainability problem and is being actively addressed by scholars, governments, and organizations around the world. Bioplastics, which are biodegradable plastics derived from food waste, are a recent innovation that might contribute to managing this waste in a more sustainable manner. Unfort...
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The long-term viability of an organization hinges on social, environmental, and economic measures. However, based on extensive review of the literature, we have observed that measuring and improving the sustainable performance of supply chains is complex. We have grounded our theoretical framework in institutional theory (IT) and resource-based vie...
Article
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Organizations need to consider the triple bottom line (3BL) model of sustainability to maintain competitiveness in global markets. Of 3BL, environmental and economic sustainability pillars are more often discussed, as they are most directly related to a firm's bottom line and regulatory compliance. Unfortunately, social sustainability receives rela...
Article
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As dockless shared bicycles (DSB) have become more commonplace, disorderly parking behaviour has attracted public concern and infringes upon public spaces in urban areas. The current research explored factors that affect users’ decisions regarding where to park their DSB in order to examine the importance of intrinsic and extrinsic factors suggeste...
Article
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As citizens, organizations, and governments across the globe increase their interest in environmentally and socially sustainable means of production and consumption, the idea of a Circular Economy (CE) has been at the forefront of recent discussions held at organizational, national and international levels. This article briefly presents the CE conc...
Article
The purpose of this research is to help reduce tensions in supply chain social sustainability (SCSS) decisions by providing a common global, contextual definition of social sustainability. This exploratory study utilised an inductive structured interview method to capture SCSS concept meanings. Those interviewed are from, have lived, and worked in...
Article
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Analytical techniques continue to advance in efficacy, as well as complexity. However, it is sometimes unrealistic to employ complex analyses during time-constrained humanitarian disaster operations. We propose that simple, embedded analytics tools can provide an effective and practical means toward managing humanitarian operations. In this paper,...
Article
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Strategies to mitigate supply chain risk tend to treat disruptive events as homogenous, despite having different causes and requiring different risk management strategies. We develop a framework to understand effective risk management strategies by considering whether a disruption was caused by an intentional or inadvertent act and whether the sour...
Article
The importance of big data analytics, artificial intelligence, and machine learning has been at the forefront of research for operations and supply chain management. Literature has reported the influence of big data analytics for improved operational performance, but there has been a paucity of research regarding the role of entrepreneurial orienta...
Technical Report
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Biodegradable waste, or bio-waste, from urban areas is being used to produce a bio-based material to replace plastic-this is relevant to the sustainable development of a circular economy (CE), which requires the innovative use of waste materials. Understanding public attitudes to such materials, and the drivers influencing their uptake, is key to t...
Article
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Increasing efforts are made to convert waste into new materials for replacing “traditional” ones. In particular urban bio-waste represents a primary source of concern for both government and society. A new type of polyhydroxyalkanoates (PHA) have been very recently developed to convert food waste into a biodegradable multifunctional raw material to...
Chapter
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Food waste is believed to be the primary source of biowaste. A recent European Commission project named Fusions estimated the amount of food waste produced along the value chain in the EU-28 countries to be around 87.6 million tonnes. Current treatments constitute a number of valuable disposition strategies, ranging from incineration, composting, a...
Article
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The aim of the editorial note is to introduce the scope of this special issue (SI). We explain our editorial approach and provide a brief summary of eight articles included in the SI following multiple rounds of reviews. Finally, we outline future research questions which stemmed out of the discussions of this SI.
Article
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Abstract The need for theory building in environmental supply chains has been at the centre of many discussions in recent years. Existing research, however, does not typically consider methods that aim at theory generation. Current methods such as econometric modelling or structural equation modelling face challenges related to how causality is est...
Article
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As national economies continue to evolve across the globe, businesses are increasing their capacity to not only generate new products and deliver them to customers, but also to increase levels of after-sales service. One major component of after-sale service involves service parts management. However, service parts businesses are typically seen as...
Article
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Few topics have generated more discourse in recent years than big data analytics. Given their knowledge of analytical and mathematical methods, operations research (OR) scholars would seem well poised to take a lead role in this discussion. Unfortunately, some have suggested there is a misalignment between the work of OR scholars and the needs of p...
Article
Environmental concerns have propelled public and private entities to search for ways to increase usage of public bicycle sharing systems. However, usage rates in many cities remain below expectations. Using the theory of perceived value to motivate our hypotheses, this paper evaluates the impact of perceived value on consumer adoption intentions, a...
Article
Purpose Big data and predictive analytics (BDPA) has received great attention in terms of its role in making business decisions. However, current knowledge on BDPA regarding how it might link organizational capabilities and organizational performance (OP) remains unclear. Drawing from the resource-based view, the purpose of this paper is to propose...
Article
The business concept of the circular economy (CE) has gained significant momentum among practitioners and researchers alike. However, successful adoption and implementation of this paradigm of managing business remains a challenge. In this article, we build a case for utilizing big data analytics (BDA) as a fundamental basis for informed and data d...
Chapter
Big data and predictive analytics, or BDPA, has received great attention in terms of its role in making business decisions. However, current knowledge on BDPA regarding how it might link organizational capabilities and organizational performance remains unclear. Even more linted is knowledge regarding how human resources (HR) might also work to sup...
Article
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Background and Purpose: Regional sustainable economic growth on logistics bases requires the coordinated development of infrastructure, information and communications technology, and proactive education of logistics spe­cialists. The goal is reachable with regional logistics platforms (RLPs). This current research develops a theoretical model for R...
Article
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Purpose The success of closed loop supply chains is contingent upon consumer acceptance of remanufactured products, yet little is known about how consumers value such products. The purpose of this paper is to provide theoretical grounding for understanding consumers’ value perceptions as related to remanufactured products. Design/methodology/appr...
Article
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Purpose: The global business environment combined with increasing societal expectations of sustainable business practices challenges firms with a host of emerging risk factors. As such, firms seek to increase supply chain transparency, enabling them to monitor operational activities and manage supply chain risks. Drawing on organizational informat...
Article
Understanding sustainable production is becoming increasingly important for production and operations managers, mainly due to a shortage in natural resources. Sustainability requires many changes in behaviour at all levels. Few studies within the sustainable production literature have empirically disentangled the underlying behavioural concepts of...
Article
Total Quality Management (TQM) is an enduring approach for enhancing firm competitiveness. Still, there is dearth of research regarding organisational diffusion (post-adoption) of TQM. To address this gap, this research proposes a theoretical model rooted in institutional and upper echelon theories that explains TQM diffusion via top management com...
Article
Business analytics is driving the way organizations compete. However, the decisions made as a result of any analytics process are greatly dependent on the quality of the data from which they are based. Scholars suggest several data quality improvement methods, and commercial software is now available that can help improve data quality. Although org...
Article
As information technology (IT) proliferates across functional units, manufacturers that lack a coherent strategy for integrating, standardizing and leveraging their IT resources and capabilities are more likely to end up with fragmented systems that do not properly support business processes and hinder performance. One strategic approach to facilit...
Article
Sustainability benchmarking is gaining importance in industry. Despite its increasing popularity, the existing research utilizing theory to explain the organizations intention to shape performance measurement systems (PMS) for sustainability benchmarking is limited. Drawing upon institutional theory and organizational culture, this study investigat...
Article
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The use of big data analytics for forecasting business trends is gaining momentum among professionals. At the same time, supply chain risk management is important for practitioners to consider because it outlines ways through which firms can allay internal and external threats. Predicting and addressing the risks that social issues cause in the sup...
Data
Abstract: The use of big data analytics for forecasting business trends is gaining momentum among professionals. At the same time, supply chain risk management is important for practitioners to consider because it outlines ways through which firms can allay internal and external threats. Predicting and addressing the risks that social issues cause...
Conference Paper
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This research uses a rational approach to understand why, despite continuous regulation changes, HOS regulations have yet to solve the problem of fatigued truck driving incidents. Research suggests that classification is a prerequisite for effective policy. Therefore, this research analyzes the differences in safety regulations through a typology c...
Article
Big Data and Predictive Analytics in Humanitarian Supply Chains: Enabling Visibility and Coordination in the Presence of Swift Trust Abstract Purpose – The primary objective of this research is to understand how big data and predictive analytics (BDPA), as an organizational capability, can improve both visibility and coordination in humanitarian s...
Article
Purpose – Discussion regarding the implications of and antecedents to the decision to outsource manufacturing functions has dominated both the academic literature and popular press for over 30 years. However, economic and competitive landscapes across the globe have changed such that the tenability of outsourcing is being re-evaluated by many organ...
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The open source phenomenon has made a significant impression, not only on the software industry, but also on software-intensive organizations in both the public and private sectors. The collaborative model offered by the open source ecosystem can potentially change the collective nature of organizations and is claimed to increase innovation and tec...
Article
The concept of green supply chain management is evolving rapidly and gaining popularity in the research community. This research reviews the literature on green supply chain performance measures for the purpose of providing thorough insight into the field. Using bibliometric and network analysis, the research critically evaluates 653 articles publi...
Article
Purpose The purpose of this paper is to bring awareness to the logistics and supply chain management (L/SCM) community’s broken review process. Design/methodology/approach The authors diagnose some of the core problems that limit the L/SCM community from disseminating high-quality research in a timely manner. Findings Problems attributable to aut...
Article
Purpose – Knowledge management capabilities have proven to be key success factors for organizations within our increasingly information-based economy. Although knowledge management literature has a rich history, less is known about how an organization’s learning culture affects outcomes realized via knowledge management initiatives. Moreover, there...
Article
Increased demand for responsive, cost efficient, and sustainable operations requires service parts consideration and adoption of new business models and solutions that span the entire life-cycle of products. Many firms are turning to big data analytics. Though service parts managers have long relied on analysis & optimization, big data analytics ar...
Article
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For the circular economy to be tenable, consumers need to not only return products after use, but also purchase products that are remanufactured. However, research finds that consumers have a poor opinion of remanufactured products and are typically not prepared to adopt them. Thus, development of the circular economy is dependent upon deeper under...
Article
Big data and predictive analytics (BDPA) has been at the forefront of interest for both academics and practitioners. Scholars have acknowledged the importance of BDPA in achieving business value and firm performance. However, the role of BDPA assimilation on supply chain and organizational performance has not been thoroughly investigated. To addres...
Article
Economic, environmental and social aspects of sustainability have been shown to span beyond organizational boundaries, indicating the importance of managing sustainability initiatives across the supply chain. Although scholars and practitioners focus a great deal of attention toward economic and environmental sustainability in supply chains, less a...
Article
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Manufacturers face several obstacles when marketing remanufactured products, and therefore need to be able to appeal to consumers' motivational desires in order to influence their purchase decisions. Informed by regulatory focus theory, this research contributes to this area of research by examining the role that information regarding green attribu...
Article
Organizations are continually challenged to increase efficiency and improve performance despite frequent cuts to personnel and budgets. These challenges force organizations to identify, develop, and diffuse various management innovations. Diffusion efforts are often met by resistance, reluctance, or ambivalence, resulting in what many consider to b...
Article
One of the greatest threats to widespread diffusion of closed-loop supply chain (CLSC) practices in support of consumer goods is the lack of consumer acceptance of remanufactured products. Although the preponderance of extant CLSC research historically focused on product reclamation and remanufacturing practices, consumer acceptance of remanufactur...
Article
Big data and predictive analytics (BDPA) tools and methodologies are leveraged by businesses in many ways to improve operational and strategic capabilities, and ultimately, to positively impact corporate financial performance. BDPA has become crucial for managing supply chain functions, where data intensive processes can be vastly improved through...
Presentation
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This research effort will specifically examine leader/follower interaction in a supply chain organization that is undergoing significant changes with respect to processes and goal alignment. The objective of this research is to provide supply chain leaders with a better understanding of these aspects of leadership, how they lead to successful innov...
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Remanufacturing has been characterized as the ultimate form of recycling and an engine of the closed-loop supply chain process. Unfortunately, remanufacturing remains a largely untapped opportunity to improve both supply chain productivity and sustainability. Chief among the reasons given for remanufacturing’s failure to fully realize its potential...
Article
As firms from across all manufacturing sectors are re-thinking their outsourcing and offshoring strategies, there is the potential for a manufacturing renaissance in the U.S. The findings from this case study research suggest that the current manufacturing relocation shift is not perceived by manufacturers as a long-term business strategy (as is/wa...
Article
Omni-channel retailing is reshaping consumers’ purchasing experiences, and expectations. Supply chain management plays a large role in enabling this experience, where big data is used to optimize fulfillment and other key functions. While discussions on the role of big data in support of suppy chain management have centered upon the technological a...
Article
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Bicycle sharing programs provide a sustainable mode of urban transportation. Although cities across the globe have developed these systems for their citizens and visitors, usage rates are not as high as anticipated. This research uses the technology acceptance model as the basis to understand one’s intention to adopt bicycle sharing programs. Using...
Article
Purpose – Structural equation modeling (SEM) is a data analysis method of choice for many empirical supply chain management (SCM) researchers. As the statistical technique has evolved, so have its applications and reporting guidelines. Consequently, there has been a lack of standardized reporting across the SCM literature. The purpose of this paper...
Article
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Throughout both the developing and the developed world, lack of consumer acceptance of remanufactured products prevents the closed-loop supply chains of the circular economy from realizing their full potential value from remanufacturing. This study examines how knowledge of remanufactured products in terms of cost, quality, and green attributes aff...
Article
There is little guidance as to what general information processing capabilities are required to support organizations' cross-border business initiatives. We draw on the organizational information processing view to identify ways to enhance fit between information processing capabilities and needs, thereby reducing uncertainties. Using a multiple ca...
Article
Firms often outsource the development and acquisition of logistics information systems (LIS) needed to improve logistics processes. Managers tasked with such outsourcing decisions often struggle to understand and balance the external technology’s impact on existing logistics processes, individual stakeholders, firm strategies, and the financial and...
Article
Today’s supply chain professionals are inundated with data, motivating new ways of thinking about how data are produced, organized, and analyzed. This has provided an impetus for organizations to adopt and perfect data analytic functions (e.g. data science, predictive analytics, and big data) in order to enhance supply chain processes and, ultimate...
Article
Organisations use a variety of information technologies to support their logistics operations. Logistics enterprise architecture (LogEA) in an integrative framework that aligns information systems and logistics processes to better position organisations to achieve their logistics objectives. However, having a well-drafted LogEA on record is of litt...
Article
Successful leaders create structural elements in order to achieve the performance objectives set forth by organizational strategy. Supply chain oriented structural elements are reflected in an organization's relationships, both within the firm and with supply chain partners. In this research effort, we examine how such structural elements can be cr...
Article
Purpose – Information systems (IS) play a substantial role in managing reverse logistics (RL) processes. However, the RL literature rarely takes a holistic approach to examining the “success” of IS employment. Drawing on the rich literature base from the IS field, the authors explore IS Success theory in the context of RL. Considering Diffusion of...
Article
Supply chain disruptions significantly impact businesses worldwide. Many organizations work towards improving flexibility so as to prepare for such disruptions and maintain competitive advantage. This research effort examines four activities that are associated with the contingency planning process to determine which, if any, of these processes are...
Article
Publishing in top journals is difficult. Common challenges undermine authors' attempts to explain and influence their discipline's understanding and practice. We identify and describe these roadblocks to publishing success. We also benchmark best practice in management, marketing, and supply chain journals to provide a trail guide for writing—and p...
Article
As the volume and variety of available data continues to proliferate, organizations increasingly turn to analytics in order to enhance business decision-making and ultimately, performance. However, the decisions made as a result of the analytics process are only as good as the data on which they are based. In this article, we examine the data qu...
Article
Purpose – Enterprise architecture (EA) aligns information systems with business processes to enable firms to reach their strategic objectives and, when effectively employed by organizations, can lead to enhanced levels of performance. However, while many firms may adopt EA, it is often not used extensively. The purpose of this paper is to examine h...
Article
United States federal law and other regulations require the US military services to provide professional military education to their forces. Meeting that requirement will become increasingly difficult with the absence of a federal government budget, significant cuts to defense spending, and expected future cuts to both defense spending and manpower...
Article
The Information System (IS) Success model implies that IS users possess baseline technical abilities; an assumption that, if not met, may adversely affect the constructs and relationships proposed by the model. We propose that the level of users’ technical proficiency should be accounted for when considering deployment of information systems. Howev...