March 2025
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16 Reads
Purpose The extension system in Nepal suffers from high transaction costs, limited reach and inadequate funding. The solution lies in the integration of digital extension tools but their adoption by extension agents is very low. This study explored the factors influencing adoption of these tools among extension agents of Bagmati and Gandaki provinces of Nepal. Design/methodology/approach This study employed a quantitative survey to collect data from 128 participants. Firstly, factor and cluster analysis were used to categorize participants into three segments. Secondly, Logit model was used to identify determinants of adoption decisions. Findings Three identified segments were named “Enthusiasts”, Conservatives” and “Pragmatists”. The “Enthusiasts” segment (baseline) exhibited strong interest, the “Conservatives” expressed reservation, whereas the “Pragmatists” showed balanced perceptions towards digital extension tools. Logit regression analysis revealed that higher hierarchical rank, use of mobile apps and being male significantly increased the likelihood of adoption. Conversely, the “Conservatives” segment, experience, receiving office space with Internet and training support significantly decreased the likelihood of adoption. Research limitations/implications From the striking result with training and office support being negative influencers of adoption decisions, we can imply that current resource allocation for training programs and office facilities are ineffective. Policymakers should revisit the resource allocation strategies and explore new approaches that facilitate integration of digital extension tools. Originality/value The methodological approach of participant segmentation complements Rogers’s diffusion of innovation theory by categorizing adopters based on their attitudes, beliefs and preconceptions.