December 1982
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11 Citations
Personality and Social Psychology Bulletin
Observers viewed a videotape in which an able-bodied person was shown giving positive, neutral, negative, or evaluatively mixed performance feedback to either a handicapped or a nonhandicapped individual. Subjects were less likely to perceive positive feedback provided to handicapped performers as indicative of task accomplishment than when the same feedback was administered to able bodied individuals. In addition, feedback that included both praise and criticism was (a) seen to be more contingent on actual performance than consistent feedback, whatever its valence, and (b) viewed as a relatively effective strategy for improving performance.