Andrew Harrison’s research while affiliated with University of Cincinnati and other places

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Publications (3)


Proposed unified conceptualization of information privacy
Proposing A Unified Concept of Information Privacy: An Actor/Action-Oriented Approach
  • Conference Paper
  • Full-text available

January 2025

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2 Reads

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Andrew Harrison

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Binny Samuel

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Michael Jones
Download

TrustSE_Appendix06082023.docx

September 2023

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2 Reads

Supplementary file of Harrison, A., Mirsadikov, A., & Luu, T. (2023). Influence of Media Capabilities on Trust in the Sharing Economy. Journal of Management Information Systems, 40(3), 953-982.


Influence of Media Capabilities on Trust in the Sharing Economy

August 2023

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191 Reads

Journal of Management Information Systems

Media capabilities influence consumers’ trust in online exchanges. However, in the sharing economy, where consumers interact with service providers through a platform, conventional models of trust must be revisited. Our research identifies how media synchronicity and anonymity influence the relative importance of institution-based trust in sharing economy exchanges. We collected data from 248 ride-hailing customers and 288 cryptocurrency users to test a moderated mediation model of trust. We find that in the sharing economy media synchronicity and anonymity lead customers to develop trust toward service providers directly and undermine the impact of institutional trust mechanisms. This indicates that in sharing economy exchanges, trust can be built directly with the service provider, or alternatively, indirectly through the platform. Consequently, organizations in the sharing economy can strategically design their systems to engender trust by choosing between (1) emphasizing the platform’s reputation or (2) encouraging direct communication between the consumer and service providers.