Andrea Wagemans’s research while affiliated with University of Groningen and other places

Over the past decade, media labs have become an increasingly visible structure to create, catalyse and diffuse innovation within, and beyond, journalism. In this article, we offer insights into the multiple forms media labs can take, and how innovation in the media field is being organised through labs. As such, we focus on innovation processes and practices rather than innovative outcomes. Drawing on 45 semi-structured interviews with media labs around the globe, conducted between 2016 and 2018, this exploratory study explores the multifaceted nature of the media lab concept across academia, legacy media and independent structures. To help better understand the many different manifestations of the media lab construct encountered in our study, this article adopts a purposefully interdisciplinary approach spanning open innovation, institutional and social theories to illuminate and sense-make the global lab phenomena. First, we unpack the media lab construct by detailing the where, what and how of the media labs surveyed in this study. We then suggest that the many forms and functions of labs reveal a complex and nuanced picture of an innovation landscape. We trace this across the ways in which media labs perceive their own roles, and how they relate to wider networks and ecosystems that they engage with, specifically the extent of the openness of their activities. Ultimately, we suggest that media labs are in part shaped by mimetic, coercive and normative isomorphism: media labs are a replicated structure and signifier for innovation but do not exhibit absolute replication: they still retain local variation and mutation, which is influenced by localised factors or influences that are unique to them. They take myriad forms, are located across industry and academia, open, interdisciplinary and, for the main, focus on immediate innovation using user-centred innovation approaches.

This paper reports the evaluation of a new digital support tool designed to increase journalist creativity and productivity in newsrooms. After outlining the tool's principles, interactive features and architecture, the paper reports the installation and use of the tool over 2 months by 12 journalists in the newsrooms of 3 newspapers. Results from this evaluation revealed that tool use was associated with published news articles rated as more novel but not more valuable than published articles written by the same journalists without the tool. However, tool use did not increase journalist productivity. The evaluation results were used to inform future changes to the digital creativity support tool.

In this article, we discuss how ‘action research’ as an experiential research approach allows us to address challenges encountered in researching a converged and digital media landscape. We draw on our experiences as researchers, co-developers and marketeers in the European Union-funded Innovation Action project ‘INnovative Journalism: Enhanced Creativity Tools’ (INJECT) aimed at developing a technological tool for journalism. In this media innovation process, as in other media practices, longstanding delineations no longer hold, due to converging professional disciplines and blurring roles of users and producers. First, we discuss four features of innovation in the current ‘digital’ media landscape that come with specific methodological requirements: (a) the iterative nature of innovation; (b) converged practices, professions and roles; (c) the dispersed geographic nature of media production and innovation processes and (d) the impact of human and non-human actors. We suggest action research as a possible answer to these requirements of the digital media landscape. Drawing on our experiences in the INJECT project, we illustrate how adopting an action research approach provides insight into the non-linear, iterative and converged character of innovation processes by highlighting: (a) how innovation happens at various moments, in various places and by various people; (b) how perceptions and enactments of professions change over time and (c) how roles are (re)combined and expanded in such a way that clear delineation is not easy. Ultimately, we argue that experiencing convergence through action research enables us to do justice to the complexity of the current media landscape.

In this article, we explore how entrepreneurial journalists from a wide variety of national contexts present ‘impact’ as one of the aims in their work. By exploring the variety, incongruences, and strategic considerations in the discourse on impact of those at the forefront of journalistic innovation, we provide a much-needed empirical account of the changing conceptualisation of what journalism is and what it is for. Our data show how impact becomes an ideologically as well as strategically driven endeavour as the entrepreneurs try to carve out their niche and position themselves both in relation to traditional counterparts and other startups. Ultimately, we provide empirical insight into a number of tensions that remain underlying in the discourse on constructive journalism, an increasingly popular conceptualisation that refers to a future-oriented, solution-driven, active form of journalism. We show how our interviewees marry different, commonly-deemed incompatible practices and values, thus challenging binary distinctions at the heart of conceptualisations of journalism, also perpetuated in the discourse on constructive journalism. As pioneers in the field, startups can be argued to inspire journalistic as well as social innovation, and furthermore push for a more inclusive understanding of the divergent conceptualisations and practices that together make up the amalgam that we call ‘journalism’.

The emergence of a startup culture in the field of journalism is global: since the early years of the twenty-first century, new independent journalism companies have formed around the world. Although setting up one's own journalistic practice is not particularly novel in the news industry, the last couple of years have witnessed exponential growth in the startup space. In this context we chose to look more closely at one of the more successful recent online news startups: the French site Mediapart. We were interested in the factors involved in creating and running a journalism startup, and how the professionals involved give meaning to what they do in the fast-changing journalism field. We found that, although one of the main unique selling points of the journalism professed at Mediapart is that it challenges and provides an alternative to mainstream French press, at the heart of it is a strong traditional journalism ideology. While Mediapart has in many ways challenged and inspired the ways in which other French news organizations operate, it does not challenge our understanding of journalism, but rather reinforces a traditional and homogenous definition.