Andrea Schlaerth's research while affiliated with Loyola Marymount University and other places
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Publications (3)
This article reviews the concepts of conflict resolution and conflict management and provides an overview of the key antecedents and consequences of destructive and constructive conflict, its different types (task, relationship, and process), main conflict management styles, behaviors, and negotiation and mediation strategies. It also presents a hi...
This article reviews the concepts of conflict resolution and conflict management in various fields of psychology, and provides an overview of the key antecedents and consequences of destructive and constructive conflict, its different types (task, relationship, and process), and conflict management styles. It also presents a historical overview of...
In this paper, we report the findings of a meta-analysis investigating the relationship between emotional intelligence (EI) and constructive conflict management, and the moderational role of leadership position and age. A total of 20 studies yielding 280 effect sizes and involving 5,175 participants were examined. The results supported the hypothes...
Citations
... A concepção mais contemporânea nesta área de estudos assume uma perspectiva dinâmica em que a gestão de um conflito pode traduzir um processo contínuo de produção de soluções criativas e inovadoras para os problemas, retirando-lhes a conotação negativa com vista a fortalecer as relações entre os indivíduos e corrigir problemas emergentes ao nível organizacional (Marujo, 2017). Se os objetivos das partes forem minimamente conciliáveis pode desenvolver-se um espírito de compromisso e cidadania, desencadeando-se um efeito positivo -gestão construtiva do conflito -em benefício de ambos e da própria organização (Cunha & Leitão, 2016;Ensari, Camden-Anders, & Schlaerth, 2016). Rahim e Bonoma (1979, citado por Rahim, 2002 desenvolveram um modelo para analisar a gestão de conflitos assente em duas dimensões (considerar apenas os interesses do próprio ou de considerar também os interesses dos outros) e evidencia diferentes estilos que resultam da influência de duas motivações independentes (alcançar os objetivos individuais e/ou os interesses coletivos). ...
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... A meta-analysis of 20 studies found that when individuals have a greater ability to recognize their emotions and can perceive those of others, they have a better conflict management capacity [26]. Families have adaptive capacities that help them to establish effective psychosocial coping while living with patients with ABI [27]. ...
