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While online, some people self-disclose or act out more frequently or intensely than they would in person. This article explores six factors that interact with each other in creating this online disinhibition effect: dissociative anonymity, invisibility, asynchronicity, solipsistic introjection, dissociative imagination, and minimization of authority. Personality variables also will influence the extent of this disinhibition. Rather than thinking of disinhibition as the revealing of an underlying "true self," we can conceptualize it as a shift to a constellation within self-structure, involving clusters of affect and cognition that differ from the in-person constellation.
The Online Disinhibition Effect
While online, some people self-disclose or act out more frequently or intensely than they
would in person. This article explores six factors that interact with each other in creating this
online disinhibition effect: dissociative anonymity, invisibility, asynchronicity, solipsistic in-
trojection, dissociative imagination, and minimization of authority. Personality variables
also will influence the extent of this disinhibition. Rather than thinking of disinhibition as
the revealing of an underlying “true self,” we can conceptualize it as a shift to a constellation
within self-structure, involving clusters of affect and cognition that differ from the in-person
Volume 7, Number 3, 2004
© Mary Ann Liebert, Inc.
VERYDAY USERS on the Internet—as well as clini-
cians and researchers
—have noted how peo-
ple say and do things in cyberspace that they
wouldn’t ordinarily say and do in the face-to-face
world. They loosen up, feel less restrained, and ex-
press themselves more openly. So pervasive is the
phenomenon that a term has surfaced for it: the on-
line disinhibition effect.
This disinhibition can work in two seemingly op-
posing directions. Sometimes people share very
personal things about themselves. They reveal se-
cret emotions, fears, wishes. They show unusual
acts of kindness and generosity, sometimes going
out of their way to help others. We may call this be-
nign disinhibition.
However, the disinhibition is not always so salu-
tary. We witness rude language, harsh criticisms,
anger, hatred, even threats. Or people visit the dark
underworld of the Internet—places of pornogra-
phy, crime, and violence—territory they would
never explore in the real world. We may call this
toxic disinhibition.
Some types of benign disinhibition indicate an
attempt to better understand and develop oneself,
to resolve interpersonal and intrapsychic problems
or explore new emotional and experiential dimen-
sions to one’s identity.
We could even consider it a
process of “working through” as conceptualized in
psychodynamic theory, or “self-actualization” as
proposed in humanistic perspectives. By contrast,
toxic disinhibition may simply be a blind catharsis,
a fruitless repetition compulsion, and an acting out
of unsavory needs without any personal growth at
As in all conceptual dichotomies, the distinction
between benign and toxic disinhibition will be
complex or ambiguous in some cases. For exam-
ple, hostile words in a chat encounter could be a
therapeutic breakthrough for some people. In an
increasingly intimate e-mail relationship, people
may quickly reveal personal information, then
later regret their self-disclosures—feeling exposed,
Department of Psychology, Rider University, Lawrenceville, New Jersey.
13658C03.PGS 6/15/04 2:36 PM Page 321
vulnerable, or shameful. An excessively rapid,
even false intimacy may develop, which later de-
stroys the relationship when one or both people
feel overwhelmed, anxious, or disappointed. Also,
in the very wide variety of online subcultures,
what is considered asocial behavior in one group
may be very à propos in another. Cultural relativ-
ity as well as the complexities of psychological dy-
namics will blur any simple contrasts between
disinhibition that is positive or negative.
Whether benign, toxic, or a mixture of both, what
causes this online disinhibition? What elements of
cyberspace lead to this weakening of the psycho-
logical barriers that block hidden feelings and
At least six factors are involved. For some peo-
ple, one or two of them produces the lion’s share of
the disinhibition effect. In most cases, however,
these factors intersect and interact with each other,
supplement each other, resulting in a more com-
plex, amplified effect.
As people move around the Internet, others they
encounter can’t easily determine who they are.
Usernames and e-mail addresses may be visible,
but this information may not reveal much about a
person, especially if the username is contrived and
the e-mail address derives from a large Internet ser-
vice provider. Technologically savvy, motivated
users may be able to detect a computer’s IP ad-
dress, but for the most part others only know what
a person tells them. If so desired, people can hide
some or all of their identity. They also can alter
their identities. As the word “anonymous” indi-
cates, people can have no name or at least not their
real name.
This anonymity is one of the principle factors
that creates the disinhibition effect. When people
have the opportunity to separate their actions on-
line from their in-person lifestyle and identity, they
feel less vulnerable about self-disclosing and acting
out. Whatever they say or do can’t be directly
linked to the rest of their lives. In a process of disso-
ciation, they don’t have to own their behavior by
acknowledging it within the full context of an inte-
grated online/offline identity. The online self be-
comes a compartmentalized self. In the case of
expressed hostilities or other deviant actions, the
person can avert responsibility for those behaviors,
almost as if superego restrictions and moral cogni-
tive processes have been temporarily suspended
from the online psyche. In fact, people might even
convince themselves that those online behaviors
“aren’t me at all.”
In many online environments, especially those
that are text-driven, people cannot see each other.
When people visit web sites, message boards, and
even some chat rooms, other people may not even
know they are present at all—with the possible ex-
ception of web masters and other users who have
access to software tools that can detect traffic
through the environment, assuming they have the
inclination to keep an eye on an individual person,
who is one of maybe hundreds or thousands of
This invisibility gives people the courage to go
places and do things that they otherwise wouldn’t.
Although this power to be concealed overlaps with
anonymity—because anonymity is the conceal-
ment of identity—there are some important differ-
ences. In the text communication of e-mail, chat,
instant messaging, and blogs, people may know a
great deal about each other’s identities and lives.
However, they still cannot see or hear each other.
Even with everyone’s identity known, the oppor-
tunity to be physically invisible amplifies the disin-
hibition effect. People don’t have to worry about
how they look or sound when they type a message.
They don’t have to worry about how others look or
sound in response to what they say. Seeing a frown,
a shaking head, a sigh, a bored expression, and
many other subtle and not so subtle signs of disap-
proval or indifference can inhibit what people are
willing to express. According to traditional psycho-
analytic theory, the analyst sits behind the patient
in order to remain a physically ambiguous figure,
revealing no body language or facial expression, so
that the patient has free range to discuss whatever
he or she wants without feeling inhibited by how
the analyst is physically reacting. In everyday rela-
tionships, people sometimes avert their eyes when
discussing something personal and emotional.
Avoiding eye contact and face-to-face visibility dis-
inhibits people. Text communication offers a built-
in opportunity to keep one’s eyes averted.
In e-mail and message boards, communication is
asynchronous. People don’t interact with each
other in real time. Others may take minutes, hours,
days, or even months to reply. Not having to cope
13658C03.PGS 6/15/04 2:36 PM Page 322
with someone’s immediate reaction disinhibits
people. In real life, the analogy might be speaking
to someone, magically suspending time before that
person can reply, and then returning to the conver-
sation when one is willing and able to hear the
In a continuous feedback loop that reinforces
some behaviors and extinguishes others, moment-
by-moment responses from others powerfully
shapes the ongoing flow of self-disclosure and be-
havioral expression, usually in the direction of con-
forming to social norms. In e-mail and message
boards, where there are delays in that feedback,
people’s train of thought may progress more
steadily and quickly towards deeper expressions of
benign and toxic disinhibition that avert social
norms. Some people may even experience asyn-
chronous communication as “running away” after
posting a message that is personal, emotional, or
hostile. It feels safe putting it “out there” where it
can be left behind. In some cases, as Kali Munro, an
online psychotherapist, aptly describes it, the per-
son may be participating in an “emotional hit and
run” (K. Munro, unpublished observations, 2003).
Absent face-to-face cues combined with text
communication can alter self-boundaries. People
may feel that their mind has merged with the mind
of the online companion. Reading another person’s
message might be experienced as a voice within
one’s head, as if that person’s psychological pres-
ence and influence have been assimilated or intro-
jected into one’s psyche.
Of course, one may not know what the other per-
son’s voice actually sounds like, so in one’s mind a
voice is assigned to that person. In fact, consciously
or unconsciously, a person may even assign a visual
image to what he or she thinks the person looks and
behaves like. The online companion then becomes a
character within one’s intrapsychic world, a charac-
ter shaped partly by how the person actually pre-
sents him or herself via text communication, but
also by one’s internal representational system based
on personal expectations, wishes, and needs. Trans-
ference reactions encourage the shaping of this per-
ceived introjected character when similarities exist
between the online companion and significant oth-
ers in one’s life, and when one fills in ambiguities in
the personality of the online companion with im-
ages of past relationships, or from novels and film.
As the introjected character becomes more elaborate
and subjectively “real,” a person may start to expe-
rience the typed-text conversation as taking place
inside one’s mind, within the imagination, within
one’s intrapsychic world—not unlike authors typ-
ing out a play or novel.
Even when online relationships are not involved,
many people carry on these kinds of conversations
in their imagination throughout the day. People fan-
tasize about flirting, arguing with a boss, or hon-
estly confronting a friend about what they feel. In
their imagination, where it’s safe, people feel free to
say and do things they would not in reality. At that
moment, reality is one’s imagination. Online text
communication can evolve into an introjected psy-
chological tapestry in which a person’s mind
weaves these fantasy role plays, usually uncon-
sciously and with considerable disinhibition. Cy-
berspace may become a stage, and we are merely
When reading another’s message, one might also
“hear” the online companion’s voice using one’s
own voice. People may subvocalize as they read,
thereby projecting the sound of their voice into the
other person’s text. This conversation may be expe-
rienced unconsciously as talking to/with oneself,
which encourages disinhibition because talking
with oneself feels safer than talking with others.
For some people, talking with oneself may feel like
confronting oneself, which may unleash many
powerful psychological issues.
If we combine the opportunity to easily escape or
dissociate from what happens online with the psy-
chological process of creating imaginary charac-
ters, we get a somewhat different force that
magnifies disinhibition. Consciously or uncon-
sciously, people may feel that the imaginary char-
acters they “created” exist in a different space, that
one’s online persona along with the online others
live in an make-believe dimension, separate and
apart from the demands and responsibilities of the
real world. They split or dissociate online fiction
from offline fact. Emily Finch, an author and crimi-
nal lawyer who studies identity theft in cyberspace,
has suggested that some people see their online life
as a kind of game with rules and norms that don’t
apply to everyday living (E. Finch, unpublished
observations, 2002). Once they turn off the com-
puter and return to their daily routine, they believe
they can leave behind that game and their game-
identity. They relinquish their responsible for what
happens in a make-believe play world that has
nothing to do with reality.
13658C03.PGS 6/15/04 2:36 PM Page 323
The effect of this dissociative imagination sur-
faces clearly in fantasy game environments in
which a user consciously creates an imaginary
character, but it also can influence many dimen-
sions of online living. For people with a predis-
posed difficulty in distinguishing personal fantasy
from social reality, the distinction between online
fantasy environments and online social environ-
ments may be blurred. In our modern media-dri-
ven lifestyles, the power of computer and video
game imagination can infiltrate reality testing.
Although anonymity amplifies the effect of dis-
sociative imagination, dissociative imagination and
dissociative anonymity usually differ in the com-
plexity of the dissociated sector of the self. Under
the influence of anonymity, the person may at-
tempt an invisible non-identity, resulting in a re-
ducing, simplifying, or compartmentalizing of
self-expression. In dissociative imagination, the ex-
pressed but split-off self may evolve greatly in
While online a person’s status in the face-to-face
world may not be known to others and may not
have as much impact. Authority figures express
their status and power in their dress, body lan-
guage, and in the trappings of their environmental
settings. The absence of those cues in the text envi-
ronments of cyberspace reduces the impact of their
Even if people do know something about an au-
thority figure’s offline status and power, that ele-
vated position may have less of an effect on the
person’s online presence and influence. In many
environments on the Internet, everyone has an
equal opportunity to voice him or herself. Every-
one—regardless of status, wealth, race, or gender—
starts off on a level playing field. Although one’s
identity in the outside world ultimately may shape
power in cyberspace, what mostly determines the
influence on others is one’s skill in communicating
(including writing skills), persistence, the quality
of one’s ideas, and technical know-how.
People are reluctant to say what they really think
as they stand before an authority figure. A fear of
disapproval and punishment from on high damp-
ens the spirit. But online, in what feels more like a
peer relationship—with the appearances of author-
ity minimized—people are much more willing to
speak out and misbehave.
The traditional Internet philosophy holds that
everyone is an equal, that the purpose of the net is
to share ideas and resources among peers. The net
itself is designed with no centralized control, and
as it grows, with seemingly no end to its potential
for creating new environments, many of its inhabi-
tants see themselves as innovative, independent-
minded explorers and pioneers. This atmosphere
and this philosophy contribute to the minimizing
of authority.
The online disinhibition effect is not the only fac-
tor that determines how much people self-disclose
or act out in cyberspace. Individual differences play
an important role. For example, the intensity of a
person’s underlying feelings, needs, and drive level
affect susceptibility to disinhibition. Personality
styles also vary greatly in the strength of defense
mechanisms and tendencies towards inhibition or
expression. People with histrionic styles tend to be
very open and emotional, whereas compulsive peo-
ple are more restrained. The online disinhibition ef-
fect will interact with these personality variables, in
some cases resulting in a small deviation from the
person’s baseline (offline) behavior, while in other
cases causing dramatic changes. Future research
can focus on which people, under what circum-
stances, are more predisposed to the various ele-
ments of online disinhibition.
We may be tempted to conclude that the disinhi-
bition effect releases deeper aspects of intrapsychic
structure, that it unlocks the true needs, emotions,
and self attributes that dwell beneath surface per-
sonality presentations. A man with repressed anger
unleashes his hostility online, thereby showing oth-
ers how he really feels. A shy woman openly ex-
presses her hidden affection for her cyberspace
companion. The fact that some people report being
more like their “true self” while online reinforces
this conceptual temptation. Inspired by Freud’s
archeological model of the mind, these ideas rest on
the assumption that personality structure is con-
structed in layers, that a core, true self exists be-
neath various layers of defenses and the more
superficial roles of everyday social interactions.
13658C03.PGS 6/15/04 2:36 PM Page 324
However, personal and cultural values deter-
mine what are considered the “true” aspects of
one’s personality. People more readily accept as
true those traits that are regarded as positive and
productive. However, self-centered sexual and ag-
gressive tendencies, as Freud noted, also are basic
components of personality dynamics, as are the
array of psychological defenses designed to control
them. Similarly, the seeming superficial social roles
of everyday living are necessary for functioning,
thereby serving a fundamental purpose in the psy-
chology of the individual. They are stable, valuable
aspects of identity.
The concept of disinhibition can lead us astray,
into thinking that what is disinhibited is a more
“true” aspect of identity than the processes of in-
hibiting and disinhibiting. But who or what is it
that does the inhibiting and disinhibiting? It is a
part or process within personality dynamics no less
real or important than other parts or processes.
This is why many psychoanalytic clinicians believe
that working with defenses and resistance—the in-
hibitors of the personality structure—is so crucial
to the success of the therapy. Even when therapy
reduces the intensity of these defenses, remnants of
them remain within the personality structure, serv-
ing an important regulatory function and some-
times evolving into productive aspects of one’s
personality independent of the affect or conflict
originally defended against.
The self does not exist separate from the environ-
ment in which that self is expressed. If someone
contains his aggression in face-to-face living, but
expresses that aggression online, both behaviors
reflect aspects of self: the self that acts non-
aggressively under certain conditions, the self that
acts aggressively under other conditions. When a
person is shy in person while outgoing online, nei-
ther self-presentation is more true. They are two di-
mensions of that person, each revealed within a
different situational context. Sometimes, as Jung
noted, these different sides of the person operate in
a dynamic polarity relative to each other. They are
two sides of the same personality dimension.
Instead of regarding the internal psychological
world as constructed in layers and juxtaposed with
an external environment, we can conceptualize it,
following traditional associationist theory, as an in-
trapsychic field containing clusters or constella-
tions of emotion, memory, and thinking that are
interconnected with certain environments. Some
constellations overlap, others are more dissociated
from each other, with environmental variables in-
fluencing those levels of integration and dissocia-
tion. Personality dynamics involve the complex in-
teractions among these facets of self and environ-
mental contexts.
The disinhibition effect can then be understood
as the person shifting, while online, to an intrapsy-
chic constellation that may be, in varying degrees,
dissociated from the in-person constellation, with
inhibiting guilt, anxiety, and related affects as fea-
tures of the in-person self but not as part of that
online self. This constellations model—which is
consistent with current clinical theories regarding
dissociation and information processing—helps ex-
plain the disinhibition effect as well as other online
phenomena, like identity experimentation, role
playing, multitasking, and other more subtle shifts
in personality expression as someone moves from
one online environment to another. In fact, a single
disinhibited “online self” probably does not exist at
all, but rather a collection of slightly different con-
stellations of affect, memory, and thought that sur-
face in and interact with different types of online
Different modalities of online communication
(e.g., e-mail, chat, video) and different environ-
ments (e.g., social, vocational, fantasy) may facili-
tate diverse expressions of self. Each setting allows
us to see a different perspective on identity. Neither
one is necessarily more true than another. Based on
a multidimensional analysis of the various psycho-
logical features of online settings, a comprehensive
theory on the psychotherapeutics of cyberspace can
explore how computer-mediated environments can
be designed to express, develop, and if necessary,
restrain different constellations of self-structure.
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Address reprint requests to:
John Suler, Ph.D.
Department of Psychology
Rider University
Lawrenceville, NJ 08648
13658C03.PGS 6/15/04 2:36 PM Page 326
... Det faktum att barn och unga upplever mindre häm ningar när det gäller vilka handlingar man är bekväm med att utföra på internet kallas moralisk disinhi bitionseffekt (Suler, 2004). Den här effekten kan få både positiva och negativa konsekvenser för männ iskors beteenden. ...
... På internet får auktoriteter inte samma inflytande som utanför (Suler, 2004). Det beror med största sannolikhet på att forum som hyser många unga präglas av vuxenfrånvaro (Ekeman, 2016). ...
... There is increasing evidence that discussions via online media channels result in misunderstandings and even escalate into conflict and/or polarization more easily than face-to-face (FtF) discussions (e.g., Anderson et al., 2014;Coe et al., 2014;Settle, 2018;Yarchi et al., 2021). Research in this field has outlined how characteristics of online media, such as anonymity, a-synchronicity, or exposure to opposing views, affect individual attitudes and cognitions, such as perceptions of polarization (Yang et al., 2016), polarized attitudes (Bail et al., 2018), self-awareness (Nielsen, 2017), or disinhibition (Suler, 2004). A recent line of research took a different, complementary approach by studying interpersonal dynamics in interactions about potentially polarizing topics. ...
... It is often assumed that online discussions are prone to polarization because people are less socially concerned and more disinhibited when they go online (Nielsen, 2017;Suler, 2004). In contrast, the patterns of behavioral adaptations observed in this set of studies suggest that people continue to be very socially concerned online, but their attempts may backfire. ...
Full-text available
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... Bireylerin genelde yüz yüze şekilde dile getiremeyecekleri, gerçekleştiremeyecekleri düşünce ve davranışları; çevrimiçi ortamda dile getirebilmelerinde, gerçekleştirebilmelerinde çevrimiçi disinhibisyon etkisinin önemli rol oynadığı kabul edilmektedir. En yalın haliyle çevrimiçi disinhibisyon etkisi; bireylerin çevrimiçi yollarla kurdukları iletişimde, yüz yüze iletişimde hissettikleri kısıtlamaları, sosyal normları hissetmemeleri veya daha az hissetmeleri olarak tanımlanabilir (Joinson, 2007;Suler, 2004). Çevrimiçi disinhibisyon etkisi kavramını ilk kez ortaya koyan araştırmacı olan Suler'e göre (2004), internete özgü altı faktörden kaynaklanmaktadır: dissosiyatif anonimlik (dissociative anonymity), eş zamansızlık (asynchronicity), görünmezlik (invisibility), dissosiyatif hayal gücü (dissociative imagination), statü ve otoritenin zayıflaması (minimization of authority), tekbenci ıntrojeksiyon (solipsistic introjection). ...
Conference Paper
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... Bireylerin genelde yüz yüze şekilde dile getiremeyecekleri, gerçekleştiremeyecekleri düşünce ve davranışları; çevrimiçi ortamda dile getirebilmelerinde, gerçekleştirebilmelerinde çevrimiçi disinhibisyon etkisinin önemli rol oynadığı kabul edilmektedir. En yalın haliyle çevrimiçi disinhibisyon etkisi; bireylerin çevrimiçi yollarla kurdukları iletişimde, yüz yüze iletişimde hissettikleri kısıtlamaları, sosyal normları hissetmemeleri veya daha az hissetmeleri olarak tanımlanabilir (Joinson, 2007;Suler, 2004). Çevrimiçi disinhibisyon etkisi kavramını ilk kez ortaya koyan araştırmacı olan Suler'e göre (2004), internete özgü altı faktörden kaynaklanmaktadır: dissosiyatif anonimlik (dissociative anonymity), eş zamansızlık (asynchronicity), görünmezlik (invisibility), dissosiyatif hayal gücü (dissociative imagination), statü ve otoritenin zayıflaması (minimization of authority), tekbenci ıntrojeksiyon (solipsistic introjection). ...
Conference Paper
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Aile içi şiddet küresel bir sorundur ve şiddetin bireylerde uzun vadeli olumsuz etkileri olabilmektedir. Bu bağlamda şiddetin travmatik etkilerini iyileştiren terapiler hem birey hem de toplum ruh sağlığı açısından önem kazanmaktadır. Göz Hareketleriyle Duyarsızlaştırma ve Yeniden İşleme (EMDR) yaklaşımı aile içi şiddet olgularında travmanın etkilerini azaltmada etkin rol alabilir. Araştırmanın amacı; EMDR terapi yaklaşımının, aile içi şiddetin sonucu olarak kadın danışanda ortaya çıkan travma tepkilerini iyileştirmedeki etkisini incelemektir. Çalışmada, olgu sunum yöntemi kullanılmıştır. 34 yaşındaki aile içi şiddete maruz kalmış, psikiyatrik tanı varlığı bulunmayan kadın danışan ile sekiz EMDR seansı yapılmıştır. Seansların ardından bir de kontrol seansı yapılmıştır. Terapi öncesi ve sonrası yapılan ölçümler kıyaslandığında terapi sonrasında danışandaki TSSB ve depresyon puanlarında kayda değer miktarda iyileşme saptanmıştır. EMDR terapisi; aile içi şiddetin travmatik etkilerini iyileştirmede ruh sağlığı uzmanları tarafından uygulanabilir. Ruh sağlığı profesyonelleri EMDR terapi yaklaşımı konusunda bilgilendirilebilir ve eğitilebilirler.
... Studies showed high prevalence of cybervictimization among college students, ranging from 22 to 54.7% in North America (e.g., MacDonald & Roberts-Pittman 2010; Mishna et al., 2018;Selkie et al., 2015), and from 11.28 to 64% in China (Cao et al., 2020;Shi et al., 2020a;Huang et al., 2021;Zhu et al., 2016). Factors such as anonymity, 24/7 access to technology, the size of the audience, the permanence of the content, and the tendency for more aggressive attacks due to the online disinhibition effect, all make cyberbullying prevalent and potentially more detrimental (Suler, 2004). Extensive research has demonstrated links between cybervictimization and mental health difficulties (e.g., depressive symptoms) in the U.S. (Fisher et al., 2016;Rose & Tynes, 2015;Wright, 2016). ...
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Cybervictimization is prevalent among college students, which has negative impacts on their mental health. One factor that may buffer the effects of cybervictimization on depressive symptoms is mental health literacy (MHL). It is important to study MHL because it is associated with positive attitudes towards help-seeking and more help-seeking behavior, which may result in better mental health. However, research on MHL and mental health has shown mixed findings, and most existing research focuses on Western participants. The present study examined the effects of cybervictimization and MHL on depressive symptoms among U.S. and Chinese college students. A total of 618 college students (57.6% female, 329 U.S. students, 289 Chinese students) completed an online survey. Findings reveled that cybervictimization significantly predicted depressive symptoms for Chinese students, but not U.S. students. MHL marginally predicted more depressive symptoms for U.S. students. MHL buffered the relation between cybervictimization and depression symptoms for U.S. students, but not Chinese students. Chinese students reported lower MHL than U.S. students. High MHL may serve as a buffer for stressful life events for college students.
This article investigates patterns of knowledge exchange in hybrid communities where virtual and face-to-face links of communication are complementary. The study framework is based on social capital theory. The role of social capital dimensions and motivational factors in fostering the exchange of different forms of knowledge is investigated at an individual level. The proposed theoretical model is tested through structural equation modelling, and the analysis is carried out on a sample of over 250 individuals belonging to the community of users of the National Library of Latvia. The results confirm most of the theoretical hypotheses, but with some unexpected results– such as the relevant role of motivational factors in fostering the exchange of complex forms of knowledge– highlighting the specific nature of hybrid communities.
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Social media have become not only integral parts of our private and professional lives, but also an indispensable source of data for empirical research across a variety of academic disciplines. Applying a Social Media Analytics (SMA) methodology, however, imposes heavy ethical challenges on researchers. Scholars in the Information Systems (IS) discipline must deal with a patchwork of ethical frameworks, regulations, and (missing) institutional support. To initiate a debate on how to develop a common understanding of SMA research ethics, this paper compiles a scoping review of extant literature and suggests a research agenda for IS scholarship on this matter. The review yields a total of eight fundamental principles of ethical SMA research, which provide a starting point to guiding individual researchers towards more ethical conduct. At the same time, this work unearths a multitude of intricate dilemmas that are currently unresolved. The findings of this review will encourage IS scholarship to find its own voice in the debate about social media research ethics.
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This article proposes a dimensional model for conceptualizing the various approaches to conducting psychotherapy in cyberspace, including "cybertherapy" involving the internet, local networks, and stand-alone computers. As compared to in-person therapy, computer-mediated therapy is unique in how it offers the opportunity to interact with clients via different pathways, each one having its unique pros and cons, each one involving a different type of relationship between client and therapist. The model explores the communication features of five dimensions: synchronous/asynchronous, text/sensory, actual/imaginary, automated/interpersonal, invisible/present. The various dimensional elements can be combined and sequenced in a variety of ways in order to design a therapeutic encounter that addresses the specific needs of individual clients.
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Two studies examined hypotheses derived from a Social Identity model of Deindividuation Effects (SIDE) as applied to social influence in computer-mediated communication (CMC) in groups. This model predicts that anonymity can increase social influence if a common group identity is salient. In a first study, group members were primed with a certain type of social behavior (efficiency vs. prosocial norms). Consistent with the model, anonymous groups displayed prime-consistent behavior in their task solutions, whereas identifiable groups did not. This sug- gests that the primed norm took root in anonymous groups to a greater extent than in identifiable groups. A second study repli- cated this effect and showed that nonprimed group members con- formed to the behavior of primed members, but only when anony- mous, suggesting that the primed norm was socially transmitted within the group. Implications for social influence in small groups are discussed. This article is concerned with processes of social influ- ence in groups communicating by means of computers. A common feature of communication via e-mail and the Internet is the relative anonymity of contact with others, especially in initial interactions. In two studies, we inves- tigate the effect of visual anonymity on social influence in computer-mediated communication (CMC). In the process, we address basic issues of general concern to social psychology and examine the effects of this increas- ingly popular communication medium. Deriving predic- tions from the Social Identity model of Deindividuation Effects (SIDE) (Reicher, Spears, & Postmes, 1995), we try to show in the first study that anonymity can enhance the influence of a primed norm. The second study in- vestigates evidence for the transmission of this norm in the interaction between group members who are
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A wide variety of deviant behavior may arise as the population of an online multimedia community increases. That behavior can span the range from simple mischievous antics to more serious expressions of psychopathology, including depression, sociopathy, narcissism, dissociation, and borderline dynamics. In some cases the deviant behavior may be a process of pathological acting out - in others, a healthy attempt to work through. Several factors must be taken into consideration when explaining online deviance, such as social/cultural issues, the technical infrastructure of the environment, transference reactions, and the effects of the ambiguous, anonymous, and fantasy-driven atmosphere of cyberspace life. In what we may consider an "online community psychology," intervention strategies for deviant behavior can be explored along three dimensions: preventative versus remedial, user versus superuser based, and automated versus interpersonal.
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Spectacular growth in availability of sexually explicit material on the Internet challenges sexual science to study antecedents and consequences of experience with such content. The current analysis attempts to provide a conceptual and empirical context for emerging work in this area. Our discussion begins with a summary of some of what has been learned from existing research concerning sexually explicit materials in contexts other than the Internet, and considers lessons from this work that may inform emerging research concerning Internet sexuality. A social psychological theory, the Sexual Behavior Sequence (Byrne, 1977), is then applied in an initial effort to conceptualize a number of antecedents and consequences of experience with Internet sexuality. Discussion closes with consideration of an agenda for future research concerning antecedents and consequences of experience with Internet sexually explicit materials.
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Three studies examined the notion that computer mediated communication (CMC) can be characterised by high levels of self-disclosure. In Study one, significantly higher levels of spontaneous self-disclosure were found in computer-mediated compared to face-to-face discussions. Study two examined the role of visual anonymity in encouraging self-disclosure during CMC. Visually anonymous participants disclosed significantly more information about themselves than non-visually anonymous participants. In Study three, private and public self-awareness were independently manipulated, using videoconferencing cameras and accountability cues, to create a 2x2 design (public self-awareness (high and low) x private self-awareness (high and low). It was found that heightened private self-awareness, when combined with reduced public self-awareness, was associated with significantly higher levels of spontaneous self-disclosure during computer-mediated communication.
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The purpose of this online hypertext book is to explore the psychological dimensions of environments created by computers and online networks. It is intended as an evolving conceptual framework for understanding the various psychological components of cyberspace and how people react to and behave within it. You can find the latest version of "The Psychology of Cyberspace" by clicking here: John Suler vom Department of Psychology der Rider University beschreibt mit Hilfe seines Online-Buches die psychologischen Elemente und Dimensionen virtueller Umgebungen. Die einzelnen Artikel des Buches können nicht nur sequentiell gelesen werden, sie sind auch über ein eigenes Verzeichnis zu erreichen. Schuler bietet einen sehr umfassenden Überblick über die psychologischen Implikationen virtueller Räume. Die aktuellste Version des von "The Psychology of Cyberspace" finden Sie unter der URL
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One's passion for the Internet can be healthy, pathologically addictive, or somewhere inbetween. Where a person falls on that continuum is determined by the cluster of needs that are being fulfilled by his or her Internet use and how the internet addresses those needs. This article suggests eight factors that can help clarify the healthy or unhealthy qualities of one's commitment to cyberspace activities, as well the effect of those activities on the person's underlying needs. It then explores the types of needs addressed by internet use. The "integration principle" is proposed as a rule of thumb for assessing pathological and healthy Internet use.
Online casinos have sprung up practically overnight into a multi-million dollar business, attracting a large number of gamblers worldwide. This article focuses on unique and psychologically significant factors that are involved in Internet gambling behavior, in comparison to traditional gambling procedures. Several of the aspects of Internet gambling, which are believed to facilitate excessive online gambling, are examined here in depth. These include the practical ease of access to online gambling and the anonymity and privacy of gambling from one's own home, as well as other factors. An overview of the graphical interface of several typical virtual casinos shows how seductive and realistic the online casino experience can be. The psychologically derived methods used by Internet casinos to make online gambling attractive, accessible, and easily operated are delineated. A review of the literature related to excessive traditional gambling behavior is used as a basis for analysis of online gambling behavior, in order to assess the extent of virtual gambling. The global nature of the Internet, combined with the limited, if not impossible, ability of local governments to effectively regulate or ban online gambling, will have profound psychological and social consequences. Studies of the effects on the psychological welfare of communities that underwent introduction to traditional casino gambling are reviewed, and evaluation is made about how virtual gambling might have negative social influence worldwide.