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Changing occupational therapy and physiotherapy practice through guidelines and audit in the United Kingdom

SAGE Publications Inc
Clinical Rehabilitation
Authors:
  • Somerset NHS Foundation Trust
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Abstract

Background: The National Clinical Guidelines for Stroke (NCGS) were produced and three rounds of the National Sentinel Audit of Stroke conducted to improve the quality of stroke care in the UK. Objective: To compare the results of the occupational therapy and physiotherapy elements of the most recent national sentinel audit with the occupational therapy-and physiotherapy-specific recommendations of the NCGS. Methods: Retrospective case-note audit. Results: Over 95% of hospitals/sites who manage stroke in England, Wales and Northern Ireland took part in the most recent round of the sentinel audit. The clinical audit took place from 1 April to 30 June 2001 and incorporated 235 hospitals/sites. The organizational audit took place in January 2002 and incorporated 240 hospitals/sites. Data are presented from the 235 with both clinical and organizational data, under the headings of: approaches to rehabilitation; carers/families; rehabilitation interventions; and transfer to the community. Low rates of compliance with national standards were observed for all domains. Conclusion: Our findings suggest that occupational therapists and physiotherapists are not fully complying with the national standards for stroke care.
Clinical
Rehabilitation
2005;
19:
365-371
Changing
occupational
therapy
and
physiotherapy
practice
through
guidelines
and
audit
in
the
United
Kingdom
R
Hammond
Chartered
Society
of
Physiotherapy,
London,
S
Lennon
University
of
Ulster,
Co
Antrim,
MF
Walker
University
of
Nottingham
and
A
Hoffman,
P
Irwin
and
D
Lowe
Clinical
Effectiveness
and
Evaluation
Unit,
Royal
College
of
Physicians
London
on
behalf
of
the
Intercollegiate
Stroke
Working
Party
Received
5th
October
2003;
returned
for
revisions
6th
January
2004;
revised
manuscript
accepted
3rd
July
2004.
Background:
The
National
Clinical
Guidelines
for
Stroke
(NCGS)
were
produced
and
three
rounds
of
the
National
Sentinel
Audit
of
Stroke
conducted
to
improve
the
quality
of
stroke
care
in
the
UK.
Objective:
To
compare
the
results
of
the
occupational
therapy
and
physiotherapy
elements
of
the
most
recent
national
sentinel
audit
with
the
occupational
therapy-
and
physiotherapy-specific
recommendations
of
the
NCGS.
Methods:
Retrospective
case-note
audit.
Results:
Over
95%
of
hospitals/sites
who
manage
stroke
in
England,
Wales
and
Northern
Ireland
took
part
in
the
most
recent
round
of
the
sentinel
audit.
The
clinical
audit
took
place
from
1
April
to
30
June
2001
and
incorporated
235
hospitals/sites.
The
organizational
audit
took
place
in
January
2002
and
incorporated
240
hospitals/sites.
Data
are
presented
from
the
235
with
both
clinical
and
organizational
data,
under
the
headings
of:
approaches
to
rehabilitation;
carers/families;
rehabilitation
interventions;
and
transfer
to
the
community.
Low
rates
of
compliance
with
national
standards
were
observed
for
all
domains.
Conclusion:
Our
findings
suggest
that
occupational
therapists
and
physiotherapists
are
not
fully
complying
with
the
national
standards
for
stroke
care.
Introduction
Previous
studies
have
shown
that
the
quality
of
stroke
care
in
the
UK
is
poor,
with
unacceptable
variations
in
the
quality
of
care
provided
between
districts
and
regions,
2
yet
there
is
good
evidence
that
well-organized
stroke
care
reduces
mortality
and
morbidity.3
National
Clinical
Guidelines
for
Stroke
(NCGS)
have
been
published,4'5
and
three
Address
for
correspondenice:
Marion
Walker,
Senior
Lecturer
in
Stroke
Rehabilitation,
Division
of
Rehabilitation
and
Ageing,
B
Floor
Medical
School,
Queen's
Medical
Centre,
Nottingham
NG7
2UH,
UK.
e-nmail:
rnarion.walker@nottingham.ac.uk
4
2005
Edward
Arnold
(Publishers)
Ltd
rounds
of
the
National
Sentinel
Audit
of
Stroke
completed.6
8
The
audits
of
stroke
compare
performance
against
evidence-based
standards
for
both
the
organization
of
services
(organizational
audit)
and
processes
of
care
(clinical
audit)
as
agreed
by
the
Intercollegiate
Stroke
Working
Party.
The
Working
Party
consists
of
representatives
from
the
colleges
and
professional
associations
of
all
disciplines
involved
in
the
management
of
stroke,
including
patients'
organizations.
The
NCGS
cover
the
management
of
patients
with
acute
stroke
from
the
onset,
through
rehabi-
litation
to
the
longer
term.4'5
The
aim
is
to
provide
10.
1
191/026921
5505cr784oa
... (n = 22) who completed all modified Delhi rounds. Twenty-four (63%) of the allied health clinicians eligible to participate (n =38) volunteered to be part of the modified Delphi process. Physiotherapy represented the largest group (n = 19), followed by occupational therapy (n = 9), social work (n = 5), speech pathology (n = 3), and dietetics (n = 2). ...
... Additional strategies to increase this engagement require consideration by both the SF and the Australian Private Hospital Association to optimize stroke care and ultimately outcomes. One example of a successful strategy is the partnership between the National Audit on Stroke Care and professional bodies in the United Kingdom.38 Following the United Kingdom national audit in 2001, 38 the Royal College of Physicians, in partnership with the College of Occupational Therapy and Charted Society of Physiotherapy, published profession-specific audit packages 38 for clinicians to benchmark their own practice and help raise the standard of therapy for stroke patients for their specific field. ...
Article
Full-text available
Objective To design and establish reliability of a local stroke audit tool by engaging allied health clinicians within a privately funded hospital. Methods Design: Two‐stage study involving a modified Delphi process to inform stroke audit tool development and inter‐tester reliability. Participants: Allied health clinicians. Interventions: A modified Delphi process to select stroke guideline recommendations for inclusion in the audit tool. Reliability study: 1 allied health representative from each discipline audited 10 clinical records with sequential admissions to acute and rehabilitation services. Main Outcome Measures: Recommendations were admitted to the audit tool when 70% agreement was reached, with 50% set as the reserve agreement. Inter‐tester reliability was determined using intra‐class correlation coefficients (ICCs) across 10 clinical records. Results Twenty‐two participants (92% female, 50% physiotherapists, 17% occupational therapists) completed the modified Delphi process. Across 6 voting rounds, 8 recommendations reached 70% agreement and 2 reached 50% agreement. Two recommendations (nutrition/hydration; goal setting) were added to ensure representation for all disciplines. Substantial consistency across raters was established for the audit tool applied in acute stroke (ICC .71; range .48 to .90) and rehabilitation (ICC.78; range .60 to .93) services. Conclusions Allied health clinicians within a privately funded hospital generally agreed in an audit process to develop a reliable stroke audit tool. Allied health clinicians agreed on stroke guideline recommendations to inform a stroke audit tool. The stroke audit tool demonstrated substantial consistency supporting future use for service development. This process, which engages local clinicians, could be adopted by other facilities to design reliable audit tools to identify local service gaps to inform changes to clinical practice.
... Hubbard et al., [20] has reported encouraging relationship between the clinical practice guideline (CPG) adherence with evidence-based stroke guidelines and health related outcomes in post stroke rehabilitation. Research conducted in countries such as the United Kingdom (UK) [21,[22][23][24][25], Australia [20,26,27] and New Zealand [28,29] concludes that standards of stroke care could be more aligned with guidelines. However, these studies discuss the stroke care provided by Australian, United Kingdom and New Zealand rehabilitation facilities and cannot be easily generalized to Middle Eastern settings. ...
... The main reasons attributable to varying degrees of adherence across different domains may be multifactorial. Many studies have recognized different barriers in the provision of guideline adherent care, including but not limited to, lack of time [14,21,27,[34][35][36], staffing issues, team functioning, communication and prioritization of therapy [25,34,37]. Other regional and hospital based factors such as lack of guidelines, pathways and policies regarding the practice, staff motivation, caseloads, staff mentoring and administrative pitfalls might have their roles too. ...
Article
Full test for first 50 readers: https://www.tandfonline.com/eprint/7jFzh2HIntRvcPYc57qU/full Background: Clinical guidelines are systematically developed statements designed to help practitioners and patients to make decisions about appropriate health care. Clinical practice guideline adherence analysis is the best way to fine tune the best practices in a health care industry with international benchmarks. Objective: To assess the physical therapist’s adherence to structured stroke clinical practice guidelines in an active inpatient rehabilitation center in Qatar. Setting: Department of Physical therapy in the stroke rehabilitation tertiary referral hospital in Qatar. Method: A retrospective chart audit was performed on the clinical records of 216 stroke patients discharged from the active inpatient stroke rehabilitation unit with a diagnosis of stroke in 2016. The audit check list was structured to record the adherence of the assessment, goal settings and the management domains as per the “Physical Therapy After Acute Stroke” (PAAS) guideline. Result: Of the 216 case files identified during the initial search, 127 files were ultimately included in the audit. Overall adherence to the clinical practice guideline was 71%, a comparable rate with the studies analyzing the same in various international health care facilities. Domains which were shared by interdisciplinary teams than managed by physical therapy alone and treatments utilizing sophisticated technology had lower adherence with the guideline. A detailed strength and weakness breakdown were then conducted. Conclusion: This audit provides an initial picture of the current adherence of physical therapy assessment and management with the stroke physical therapy guideline at a tertiary rehabilitation hospital in the state of Qatar. An evaluation of the guideline adherence and practice variations helps to fine tune the physical therapy care to a highest possible standard of practice.
... In acute stroke, positive associations between the alignment with recommended stroke management and health outcomes have been documented (Hubbard et al 2012). Research conducted in countries such as the United Kingdom (UK) (Hammond et al 2005, Irwin et al 2005, Roberts et al 2000, Rudd et al 2007, Rudd et al 1999, Rudd et al 2001, Walsh et al 2009, Wolfe et al 1997, Australia (Cadilhac et al 2004, Harris et al 2010, Hubbard et al 2012, Luker and Grimmer-Somers 2009 and New Zealand (Gommans et al 2003, Gommans et al 2008 concludes that standards of stroke care could be more aligned with guidelines. However, these studies refer to the stroke management provided by Australian and UK rehabilitation units and cannot be easily generalised to a New Zealand setting. ...
... In acute stroke, positive associations between the alignment with recommended stroke management and health outcomes have been documented (Hubbard et al 2012). Research conducted in countries such as the United Kingdom (UK) (Hammond et al 2005, Irwin et al 2005, Roberts et al 2000, Rudd et al 2007, Rudd et al 1999, Rudd et al 2001, Walsh et al 2009, Wolfe et al 1997, Australia (Cadilhac et al 2004, Harris et al 2010, Hubbard et al 2012, Luker and Grimmer-Somers 2009 and New Zealand (Gommans et al 2003, Gommans et al 2008 concludes that standards of stroke care could be more aligned with guidelines. However, these studies refer to the stroke management provided by Australian and UK rehabilitation units and cannot be easily generalised to a New Zealand setting. ...
Article
Full-text available
Clinical guidelines provide a summary of published research to aid the delivery of evidence-based health care. Although alignment with clinical guidelines is associated with positive outcomes in stroke care, there is a lack of evidence to show that physiotherapy management is aligned with the New Zealand Clinical Guidelines for Stroke Management 2010. A retrospective audit was performed on the clinical records of 101 patients discharged from a public hospital in the Auckland region with a diagnosis of stroke in 2012. Issues of management were identified and recorded as in alignment with the guidelines or not. Results showed wide variation in areas of alignment. The highest overall alignment was for management of shoulder pain (100%) and follow up physiotherapy (99%). The alignment with guidelines for activity related limitations (sitting balance, sit to stand, standing balance, walking/mobility, difficulties with activities of daily living, and upper limb functional deficits) were consistently addressed, with a focus on lower limb function and mobility. Recommendations with lower levels of evidence and for issues which do not appear to be a primary functional problem had lower alignment. Ongoing audit cycles would be useful to provide setting specific information of stroke management for improving stroke care. Johnston J, Mudge S, Kersten P, Jones A (2013) Physiotherapy alignment with guidelines for the management of stroke in the inpatient setting New Zealand Journal of Physiotherapy 41(3): 102-111.
... The findings concerning the workload pressures are supportive of other evidence in stroke management (Nancarrow and Mackey, 2005;Rappolt and Tassone, 2005). The National Sentinel Audit of Stroke (UK) (Hammond et al, 2005) found that 'occupational therapists and physiotherapists were not fully complying with the national standards for stroke care' and suggested that it was as a result of workload pressures. The Scottish Intercollegiate Guidelines Network (SIGN, 2002) recommended that a ten-bed stroke unit employs one to two full-time equivalent therapists and/or assistants in both occupational therapy and physiotherapy, and the New South Wales stroke workforce survey (Storey and Day, 2006) found a mean of 1.0 (OT) and 1.1 (PT) of fulltime-equivalent therapists to every 10 patients in stroke units. ...
... The findings of this study indicate that the patient-to-therapist ratios fell short of those recommendations and that this may account for some of the workload pressures experienced. The findings concerning conflicting frames of reference are not so clearly aligned with stroke management but has been documented (Sparkes, 2000;Hammond et al, 2005). ...
Article
There has been an increase in the number of stroke units in Australia owing to evidence proving their clinical effectiveness. This study aimed to explore the conventional care provided by an occupational therapist and physiotherapist employed in the acute stroke unit of an Australian hospital and then compare the findings to national stroke guidelines. Mixed methodologies were used in a case study format. Results showed that conventional care was based primarily on an efficient initial investigative process which occurred in a work place under pressure. Other findings highlighted patient-centered care and hypothesis-driven clinical reasoning. The study revealed that, in general, the conventional care provided by the two therapists met the national stroke guidelines. This case study has explored the use of combined methodologies for studying complex packages of care and has also provided a basis on which to propose a model of practice.
... Although Germany differs significantly from other countries regarding the education level for physiotherapists and autonomy in professional practice, this alone cannot explain the restricted adherence to the guidelines. Studies in Europe and worldwide point to the limitations of guideline-based physiotherapy in poststroke rehabilitation [29,54,55]. ...
Article
Full-text available
Background Evaluation of the current physical therapy practice for German stroke rehabilitation with respect to the ‘Rehabilitation of Mobility after Stroke (ReMoS)’ guideline recommendations and the associated implementation factors. Methods A descriptive cross-sectional study employing an online survey was performed among German physical therapists in 2019. The survey consisted of three sections with open and closed questions: 1) self-reported use of ReMoS recommendations, 2) barriers of guideline use and 3) socio-demographic characteristics. The benchmark level for guideline adherent physical therapy was set at > 80%. Results Data from 170 questionnaires were eligible for analysis. Participants’ mean age was 41.6 years, 69.4% were female, while 60.1% had no academic degree. The ReMoS guideline was unknown to 52.9% of the responders. Out of all the 46 ReMoS guideline recommendations, only ‘intensive walking training without a treadmill’ was reported to be performed in a guideline adherent manner. Respondents usually denied any personal limitations, such as limited knowledge, or that the ReMoS guideline did not fit their routine practice. Conclusions Among German physical therapists, the ReMoS guideline is not well-known and many interventions are not performed as recommended, illustrating the discrepancies between the ReMoS guideline recommendations and current physical therapy practice. Interventions aimed at overcoming this gap should consider both knowledge of existing barriers and facilitators of guideline usage. Trial registration The study was retrospectively registered to the German Clinical Trials Register ( DRKS00026681 ).
... The recommendations on stroke management published in the Canadian Stroke Strategy in 2006 and updated in 2008 are examples [1]. In spite of that type of initiative, a gap between the knowledge available for the practice of stroke occupational therapy and its use remains nonetheless [2][3][4][5]. Furthermore, that gap was observed by the occupational therapy services in two Quebec hospital environments where they noted response time for acute stroke clientele which did not comply with the recommendations issued in the Canadian Stroke Strategy. ...
... In the current study, best practices for each case scenario were again revised a priori based on the consensus of the Partners" Group and were slightly different from those used in the pilot study. More specifically, occupational therapy/assistive devices were added because of new guidelines in the literature supporting these interventions [183][184][185][186][187][188][189][190][191][192][193] . For OA, social support was removed because it was felt that there were no indications for this intervention in the case scenario. ...
Article
Full-text available
Background Vast volumes of routinely collected data (RCD) about patients are collated by health professionals. Leveraging this data – a form of real-world data - can be valuable for quality improvement and contributing to the evidence-base to inform practice. Examining routine data may be especially useful for examining issues related to social justice such as health inequities. However, little is known about the extent to which RCD is utilised in health fields and published for wider dissemination. Objectives The objective of this scoping review is to document the peer-reviewed published research in allied health fields which utilise RCD and evaluate the extent to which these studies have addressed issues pertaining to social justice. Methods An enhanced version of the Arksey and O’Malley’s framework, put forth by Westphalm et al. guided the scoping review. A comprehensive literature search of three databases identified 1584 articles. Application of inclusion and exclusion criteria was piloted on 5% of the papers by three researchers. All titles and abstracts were screened independently by 2 team members, as were full texts. A data charting framework, developed to address the research questions, was piloted by three researchers with data extraction being completed by the lead researcher. A sample of papers were independently charted by a second researcher for reliability checking. Results One hundred and ninety papers were included in the review. The literature was diverse in terms of the professions that were represented: physiotherapy (33.7%) and psychology/mental health professions (15.8%) predominated. Many studies were first authored by clinicians (44.2%), often with clinical-academic teams. Some (33.25%) directly referenced the use of their studies to examine translation of research to practice. Few studies (14.2%) specifically tackled issues pertaining to social justice, though many collected variables that could have been utilised for this purpose. Conclusion Studies operationalising RCD can meaningfully address research to practice gaps and provide new evidence about issues related to social justice. However, RCD is underutilised for these purposes. Given that vast volumes of relevant data are routinely collected, more needs to be done to leverage it, which would be supported by greater acknowledgement of the value of RCD studies.
Article
Full-text available
Background: International hospital accreditation instruments, such as Joint Commission International (JCI) and Qmentum, focus mainly on hospital policy and procedures, and do not specifically cover a profession such as hospital-based physiotherapy. This justifies the need for a quality system to which hospital-based physiotherapy can better identify, based on a common framework of quality indicators for effective quality management. Objective: To identify the most important quality indicators of a hospital-based physiotherapy department in the eyes of hospital-based physiotherapists and their managers. Methods: Based on input from three focus groups and a structured literature review, a first set of quality indicators for hospital physiotherapy was assembled. After checking this set for duplicates and for overlap with JCI and Qmentum, it formed the starting point of a modified Delphi procedure. In two rounds, 17 hospital-based physiotherapy experts rated the quality indicators on relevance through online surveys. In a final consensus meeting, quality indicators were established, classified in quality themes, and operationalised by describing for each theme the rationale, specifications, domain, and type of indicator. Results: Three focus groups provided 120 potential indicators, which were complemented with 18 potential indicators based on literature. After duplicate and overlap check and the Delphi procedure, these 138 potential indicators were reduced to a set of 56 quality indicators for hospital-based physiotherapy. Finally, these 56 indicators were condensed into 7 composite indicators, each representing a quality theme based on definitions of the EFQM. Conclusion: A set of 56 quality indicators, condensed into 7 composite indicators each representing a quality theme, was developed to assess the quality of a hospital-based physiotherapy department.
Article
Purpose: This study examined whether physiotherapy students in a problem-based learning (PBL) curriculum intend to implement best practices for management of clients with rheumatoid arthritis (RA). Method: Physiotherapy students (n=49) completed a subsection of the ACREU Primary Care Survey to evaluate the concordance between intended behaviours and Canadian best practices for early- and late-stage RA, before and after completing the relevant PBL content. Changes in scores were assessed using McNemar's test for dependent proportions. Results: Most students indicated that they would recommend treatments or referrals for physiotherapy/exercise, education, and occupational therapy or joint protection pre- and post-PBL (>83% and >95%, respectively). Post-PBL, more students recommended referral to a rheumatologist and disease-modifying anti-rheumatic drugs (DMARDs) for both early and late RA; however, the increase was significant only for early RA (p=0.013 and 0.031 for referral to rheumatologist and DMARDs, respectively). More students recommended psychosocial support at both stages of RA post-PBL (early RA: p<0.001; late RA: p=0.031). Although more students recommended DMARDs post-PBL, only 8 students in total made this recommendation (16%), and fewer students considered use of non-steroidal anti-inflammatory drugs. Most students (94%) did not recommend referral to a surgeon for early or late RA. Conclusion: Intended behaviour of physiotherapy students was more consistent with Canadian best practice guidelines for managing clients with early- and late-stage RA following the PBL curriculum. Further study is required to determine whether the students were less aware of best practices related to pharmacologic interventions and timely referral to appropriate specialists, or whether they considered these issues to be outside their scope of practice.
Article
This paper was produced for the Intercollegiate Stroke Working Party organised by the Royal College of Physicians. Quality indicators are highlighted which identify minimum performance standards for a physiotherapy service in stroke care in any environment. These indicators have been selected from the standards of practice published by the Chartered Society of Physiotherapy and the Specific Interest Groups representing community physiotherapy, elderly care, and neurology. In the first section of this paper the role of physiotherapists is identified followed by a discussion of structure, process and outcome in stroke rehabilitation. Two stages in stroke care are recognised: an initial acute stage focused on impairment, and a second stage focused on disability and handicap. This paper emphasises that neither specific approaches nor techniques should be prescribed in stroke rehabilitation, as evidence to support the superiority of one approach over another is lacking. Standards have been identified in the areas of assessment, goal setting, teamwork, treatment, education of patients and carers and expected outcomes. Each standard is followed by criteria: the key clinical activities that demonstrate that the standard is being achieved. Some of these standards are integrated into an interdisciplinary audit tool; others which are more profession-specific are included in a physiotherapy audit tool. Both of these tools will be published by the Royal College of Physicians following a consensus exercise and pilot phase. A consensus of good practice in stroke care is essential to improve the organisation and provision of services for patients following stroke. Physiotherapists are encouraged to adopt these quality standards on a national level.
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