ArticlePDF Available

An exploration of adolescent emotional intelligence in relation to demographic characteristics

Authors:

Abstract and Figures

Emotional intelligence (EI) was measured in 200 youth ages 16-19. EI scores were compared to demographic characteristics of the individuals (age, sex, household income, parents' level of education, and location of residence). Findings indicate that EI levels were positively related to females, parents' education, and household income. The study did not show significant relationships between adolescent EI and location of residence or age. EI scores were significantly different between females and males, with females reporting higher EI levels. A one-way ANOVA showed no significant differences between EI scores and age, location of residence, and household income. Significant differences were found based upon EI scores for parents' education; as they increased, so did EI levels. In a linear regression model, with demograpics as the independent variables and EI as the dependent variable, father's education and sex were both predictors. The results will guide future studies to determine the factors behind adolescent El formation and development.
Content may be subject to copyright.
AN EXPLORATION OF ADOLESCENT EMOTIONAL
INTELLIGENCE IN RELATION
TO DEMOGRAPfflC CHARACTERISTICS
Nicholas R. Harrod and Scott D. Scheer
ABSTRACT
Emotional intelligence (EI) was measured in 200 youth ages 16-19. EI scores
were compared to demographic characteristics of the individuals (age, sex,
household income, parents' level of education, and location of residence). Find-
ings indicate that EI levels were positively related to females, parents' educa-
tion, and household income. The study did not show significant relationships
between adolescent EI and location of residence or
Etge.
EI scores were signifi-
cantly different between females and males, with females reporting higher EI
levels.
A one-way ANOVA showed no significant differences between EI scores
and age, location of residence, and household income. Significant differences
were found based upon EI scores for parents' education; as they increased, so
did EI levels. In a linear regression model, with demograpics as the indepen-
dent variables and EI as the dependent variable, father's education and sex
were both predictors. The results will guide future studies to determine the
factors behind adolescent EI formation and development.
Emotional intelligence (EI), a concept rooted in the theory of social
intelligence (Rehfield, 2002) is defined in a number of
ways.
One defi-
nition denotes EI as the combination of factors that allow a person to
feel, be motivated, regulate mood, control impulse, persist in the face
of frustration, and thereby succeed in day-to-day living (Goleman,
1995).
EI is a "different way of being smart" (Goleman, 1995). EI has
also been identified as the ability to monitor one's own and others'
feelings and emotions, to discriminate among them, and to use this
information to guide one's thinking and actions (Salovey & Mayer,
1990).
In a concise definition, EI is the collection of
a
person's success-
oriented traits.
Emotional intelligence has not traditionally seen the amount of
re-
search or exploration that has been given to topics such as cognitive
intelUgence, mental health, and mental capabilities. Since emotions
Nicholas R. Harrod, George Washington University.
Reprint requests to Dr. Scott
D.
Scheer, Department of Human and Commu-
nity Resource Development, The Ohio State University, 2120 Fyffe Rd. Room
204A, Columbus, OH 43210. E-mail: scheer.9@osu.edu
ADOLESCENCE, Vol. 40, No. 159, Fall 2005
Libra Publishers, Inc., 3089C Clalremont Dr., PMB 383, San Diego, CA 92117
play a vital part in the ways humans interact with each other and
perform in home, school, and work settings, the need to understand
emotions and EI is ohvious. Emotional intelligence is the driving force
behind the factors that affect personal success and everyday interac-
tions with others. Studies of EI have shown its relevance to many
aspects of life and the role it plays in the interactions and decisions of
any given day. EI predicts as much as
80%
of a person's success in hfe,
whereas
IQ
predicts about
20%,
according
to
Goleman
(1995).
Research
indicates that there is a relationship hetween EI and leadership (Ber-
tges,
2002), achievement test scores (Fannin, 2002), and problem solv-
ing (Schutte et al., 2000).
Because of research in these areas, recent publications, and contin-
ued progressive thinking in regard to the
topic,
EI and its implications
have been brought
to
the attention of educators and researchers across
the nation. However, as almost all EI research targets adults, a need
exists for the exploration of adolescent EI. This study begins to reveal
the demographic characteristics of adolescent EI through an explora-
tion of the relationship of specific demographic variables with adoles-
cent EI.
METHOD
Participants
Participants in this study
were
200 students 16-19 years of age from
three Midwestern high schools.
Two
ofthe schools were in rural public
districts and the third was a private high school in a suburb of a
Midwestern state capital
city.
All
three ofthe schools had diverse socio-
economic compositions. Of a possible 275 respondents, 200 (73%) re-
turned the consent forms and participated in the study by completing
the assessment.
The sample consisted of
91
females and 109 males, and the mean
age ofthe respondents was
17.24.
A
slight majority ofthe respondents
(50.8%) lived in urban areas and the rest in rural areas (49.3%). Most
of the respondents' mothers and fathers had a high school diploma
(respectively,
44.3%
and
44.0%)
or a college degree (respectively, 28.4%
and 26.9%). Household income was reported most frequently in the
ranges of $80,000+ (32.9%), $40,000-$59,999 (29.3%), and $60,000-
$79,999
(19.8%).
Though these figures may seem infiated, a confirma-
tion ofthe average family income for each municipality was conducted
according
to
U.S.
Census data, revealing that the responses were simi-
lar to the reported Census values.
504
Procedure
A two-part assessment designed to collect EI and demographic infor-
mation was administered to the students in an introductory or home-
room type class to ensure a more widespread sampling of the student
body. Consent was obtained from all individuals prior to participation.
Participants
18
years and older were allowed to sign their own consent
forms and return them to the school. Respondents under the age of 18
could verbally assent to participate, but they were also required to
return a written consent fonn signed hy a parent or legal guardian.
The demographic information was immediately recorded, and the EI
section of the assessment was analyzed based on the methods and
procedures set forth by Bar-On (2000). After all of the information
was collected and data entered, a total EI score was computed for
each participant.
Instrument
The instrument consisted of
two
sections: (1) demographics and (2)
EI assessment. The demographic section obtained information regard-
ing the respondent's age, sex, household
income,
parents' levels of edu-
cation, and location of
residence.
Guidelines for income brackets and
classification of residence were ohtained from the United States Cen-
sus Bureau. These models were used in order to gather information in
line with current standards of measurement from a recognized and
valid demographic information collection tool.
Adolescent EI was measured with the Bar-On Emotional Quotient
Inventory Youth Short Version (Bar-On
EQ-i:YV(S)),
a specific EI test-
ing device designed hy Bar-On (2000) and purchased from Mental
Health Systems (MHS). The Bar-On EQ-i:YV(S) is an inventory of 30
items,
and each item has a choice of four responses ranging from "Not
True of
Me
(Never, Seldom)"; to "Very Much True of
Me
(Very Often)"
(Bar-On & Parker, 2000). The Bar-On EQ-i:YV(S) Technical Manual
(2000) provided the information and instructions concerning interpre-
ting and grouping the results of the EI survey. The Youth Version of
this assessment includes a correction factor that accounts for the posi-
tive response hias that may he present with adolescents, and several
reverse score questions are used to help the respondents read each
question carefully. This assessment tool has heen tested for validity,
and the responses from this form of the Bar-On assessment have heen
highly correlated with responses from the long form ofthe assessment
(Bar-On & Parker, 2000). The results of Bar-On's assessments have
identified concurrent validity with personality assessments such as
the Connors-Wells Self Report
Scale,
the Connors Parent Rating Scale-
505
Revised, and the Children's Depression Inventory (CDI) (Bar-On &
Parker, 2000). The intemal consistency and reliability of the instru-
ment was measured using Cronbach's alpha (r =
.83);
therefore the EI
instrument displayed a high level of intemal consistency.
RESIILTS
The study examined the relationships between the total EI scores
and the demographic characteristics. Correlations were first conducted
in order to determine if these relationships existed.
A
Pearson's corre-
lation (ratio by ratio) was used for age with mean EI scores. Kendall's
tau-b correlations (ordinal by ratio) were used to determine relation-
ships of EI with sex, residence, father's and mother's education, and
hiausehold income. In addition, Hopkins' descriptors were employed to
use words to describe the correlation coefficients according to their
numeric values (Hopkins,
2002).
Next, difference tests were performed
to examine possible differences between EI and each demographic vari-
able.
Finally, the variables of sex, age, household income, location of
residence, and parents' level of education were used as independent
variables in a regression model with EI as the dependent variable.
Bivariate
Correlation
Analysis
Correlation tests showed no significant relationship between EI and
age or location of residence. A Kendall's tau-b correlation test illus-
trated a negative correlation coefficient (tau-b =
—.128),
with a signifi-
cance of
.031,
hnking EI and
sex.
Therefore, EI levels were significantly
higher for females (coded "1") than for males (coded
"2").
A significant
positive relationship was found for EI with mother's education (tau-b
= .205) and father's education (tau-b =
.296);
therefore the higher the
level of mother's and father's education, the higher the reported EI. A
Kendall's tau-b correlation test revealed a positive correlation coeffi-
cient (tau-b = .242) between EI and household income. The results
imply that as household income increases, so do EI scores. See Table
1 for correlation data.
Difference Tests
Difference tests were utihzed to further illustrate the relationships
between the demographic variables and adolescent EI. For age, a one-
way ANOVA was performed. No differences were found between EI
scores and age. A means test was used to compare the EI scores for
506
sex. An independent samples
t-test
indicated female EI scores (M =
69.73,
n = 91) were significantly higher than the male scores (Af =
67.08,
n = 109). See Table 2. Emotional intelligence levels for location
of residence subcategories were within four units of each other (ramg-
ing from 66.62 to 70.17) and showed little variation by subcategory. A
one-way
ANOVA
revealed no significant differences for location of
resi-
dence.
It is clear that differences do exist in EI scores between the subcate-
gories of
psirents'
education (see Table 3). The EI scores rose steadily
with increasing education levels. The majority of parents fell into the
upper four subcategories (high school graduate, some college, college
graduate, and graduate school), so further comparisons of means were
performed on these groups. A one-way ANOVA showed a significant
difference (F
=
3.26,
p = .01) between the mean EI scores based upon
mother's education. However, the Scheffe post hoc comparison did not
show any significant differences between the means of the subgroups
that would help to explain differences between each category. The AN-
OVA also showed a significant difference (F =
7.99;
p < .00) between
the mean EI scores ofthe respondents in the four categories for father's
education. The post hoc analysis showed that the significant differ-
ences in the means were between "High School Graduate" and "Gradu-
ate
School."
Finally, the majority ofthe respondents were in the upper
three levels for household income ($40,000-$59,999; $60,000-$79,999;
and $80,000 or more), and a one-way ANOVA showed no significant
differences between the mean EI scores of the respondents of these
three sublevels.
Multivariate Regression
Analysis
Linear regression was used to determine which independent vari-
ables were predictive of adolescent
EI.
Knowing that the variables are
intercorrelated, part of the analysis examined the relation between
the independent variables (sex, age, location of residence, mother's
education, father's education, and household income) within the con-
text of each ofthe other variables and used EI as the dependent vari-
able.
An analysis of the multicoUinearity showed that none of the
variables were correlated greater than 0.70. "Mother's Education" and
"Father's Education" were the most related (r =
.58)
ofthe independent
variables in the study. The regression model explained a minimal
amount of variance (.148 adjusted R square), and two independent
variables (sex and father's education) remained significantly predictive
of adolescent EI after colUnearity and regression analysis were per-
formed. See Table 4.
507
Table 1
Correlations between Demographics and El
VariablesHopkins' descriptors
Sex
Age
Residence
Mother's education
Father's education
Household income
-.128
.072
-.116
.205
.296
.242
200
200
197
194
193
167
.031
.314
.106
.000
.000
.000
Small
Insignificant
Small
Small
Small
Small
Table 2
Mean El
Sex
Female
Male
Total
Table 3
Mean El
and Sex f-Test
Mean El
69.72
67.08
68.28
Scores According
n
91
109
200
to Parents'
SD
7.59
8.21
8.02
Education
Parent education level Mother's mean El score
df t
198 2.35
Levels
Father's mean
P
<.O5
El score
Grade school
Some high school
High school graduate
Some college
College graduate
Graduate school
Total
59.00
(n=1)
64.00
(n = 3; SD
=
6.08)
66.66
(A7
= 86; SD = 8.11)
68.19
(n
=
31;
SD
=
7.56)
70.02
(n = 55; SD
=
7.05)
72.44
(n=18;
SD = 7.82)
68.31
(n = 194; SD
=
7.87)
5900
(n=1)
60.67
(n = 9; SD = 5.72)
66.49
(n = 85; SD = 7.12)
69.68
(n = 22;
SD =
9.86)
70.06
(n = 52; SD
=
6.98)
73.67
(n = 24; SD
=
6.09)
68.40
(n = 200; SD
=
7.80)
508
Table 4
Summary of Regression Analysis for Variables Predicting El
Model
(Constant)
Sex
Age
Residence
Mother's education
Father's education
Household income
Unstandardized
coefficients
Beta
54.05
-3.46
.36
.01
.61
1.55
.84
SE
16.15
1.28
.94
.58
.66
.67
.58
Standardized
coefficients
Beta
-.220
.031
.002
.087
.234
.129
t
3.35
-2.71
.39
.03
.92
2.34
1.46
P
.001
.007
.700
.980
.361
.021
.148
Note. R = .424, R^ = .180, Adjusted R^ = .148, SE= 7.28.
DISCUSSION
This investigation examined demographic characteristics of adoles-
cents in relation to emotional intelligence. The primary objectives of
this study
were:
to determine if relationships exist between EI and the
demographic characteristics, to examine if differences were present
between EI based upon demographic variables, and to find predictors
of adolescent EI based upon the demographic information gathered
from the participants.
No
significant relationships were found between
EI scores and age or location of residence. A significant relationship
did appear between EI and sex. The coefficient denotes that EI scores
tend to go down for males in comparison to females. Significant rela-
tionships were evident between adolescent EI and mother's education,
father's education, and household income; as each increases, so does
adolescent
EI.
However, it is important to note that for each character-
istic,
the correlation coefficient was measured as "small" based upon
Hopkins' descriptors.
Generally, the difference tests support the correlational
findings;
the
only relationship that did not register as significant in the difference
test was that between household income and EI. Emotional intelli-
gence scores for females were slightly higher than for males, and the
t-test
showed a significant difference between EI for each sex. No sig-
nificant differences were found between EI based upon location of
resi-
dence or age. Regarding parents' education and household income,
there were differences in the mean EI scores. As mother's education.
509
father's education, and household income increased, so did
EI.
Finally,
determining which demographic variables were predictive of EI was
conducted through regression analysis. Overall, the model was not
effective at predicting EI with only
14.8%
ofthe variance explained by
the model. However, father's education and sex illustrated predictive
properties. Sex in the direction of females and increasing father's edu-
cation were predictor variables for EI. Though only a small amount
of variance was explained in the model, these results are a steirt for
understanding possible factors involved in EI formation and devel-
opment.
Directions
for
Further Research
and Limitations ofthe Study
The importance of understanding the factors that play a part in EI
formation and composition is critical to EI research. In light ofthe lack
of research in the area of adolescent
EI,
the importance of this study is
evident. This investigation has shown various statistically significant
relationships, differences, and predictive variables that may
help
guide
future EI research in the area of adolescence and beyond. By studying
EI in individuals who are in transition from childhood to adulthood,
it is possible to capture a glimpse of the formative elements of EI
development. Because EI plays an integral role in interactions with
others and success in day-to-day living (Goleman, 1995), examining
adolescent EI may help in understanding the areas of life that are
infiuential to EI formation, just as one begins to interact and play an
active role in the adult world.
In studies such as Conger and Elder's (1994, 2000) research into
youth during the farm crisis in Iowa, relationships have been deter-
mined between demographic characteristics such as family hardship
and adolescent emotional development. Similar studies have linked
sex (Ge, Conger,
&
Elder; 2001), age (Fernandez & Rodriguez, 2003),
and location of residence (Conger & Elder; 1994, 2000) to emotional
processes and development during adolescence. These relationships
and the present findings demonstrate that further examination of EI
in relation to demographic factors may prove useful to those searching
for insight into adolescent emotional, social, and psychological devel-
opment.
The results of this study also call for further examination of the
variables identified as predictive of
EI.
It is necessary to examine why
youth
who
are female and from families of higher socioeconomic status
(including household income and parents' education) show higher lev-
els of
EI.
Future studies may explore the relationships between sex,
SES characteristics, and EI more closely in order to reveal additional
510
information about possible predictive characteristics and the relation-
ships that exist concerning adolescent El development. Furthermore,
examining adolescent El in relation to race and ethnicity will help
to better understand another critical demographic element. Race and
ethnicity are extremely important issues to consider, but the complexi-
ties of measuring and defining the suhcategories within each of these
two areas were beyond the scope of this study. The sample (ra = 200)
ofthe study
was
homogenous (at least
93%
of each ofthe three commu-
nities were White/Non-Hispanic according to the 2000 U.S. Census)
and would not have allowed appropriate data analysis or generalizable
results for the issues of race smd ethnicity. Race, ethnicity, and each
ofthe other demographic characteristics influential in El development
need to he explored further.
Several limitations were encountered during this study. They in-
clude: a relatively homogenous sample in terms of race/ethnicity £uid
the lack of inner-city respondents, the use of consent forms may have
reduced the number of actual respondents in comparison to the num-
her of potential respondents, and the lack of response to some of the
assessment items. These limitations may have played a part in influ-
encing its outcomes; therefore, additional research is needed in order
to duplicate and verify the results.
CONCLUSIONS
Relationships were observed between El and demographic charac-
teristics (sex, mother's education, father's education, and household
income).
There were differences in mean El outcomes for sex, mother's
education, and father's education, and two ofthe characteristics dem-
onstrated predictive ability for El (father's education and sex). Since
most El research has focused on adult
populations,
this study of adoles-
cent El begins the importeuit process of understanding the develop-
ment and formation of El in non-adult age groups.
Multiple areas of life success and characteristics have been linked
to El, and this study has demonstrated that demographic characteris-
tics are also linked to El. Emotional intelligence is related to life suc-
cess and everyday social interactions; therefore, any factor or
environmental variable that has an effect upon El formation is im-
portant to take into consideration for personality and individual devel-
opment. The implications for future research are evident, and the
potential possibilities of connecting demographic characteristics of an
individual to emotions and Ufe success are significant for social sci-
ence research.
511
REFERENCES
Bar-On, R. & Parker, D. A. (2000). Bar-On Emotional Quotient Inventory:
Youth Version, Technical Manual. North Tonawanda, New York: Multi-
Health Systems.
Bertges, W. M. (2002).The relationship between stressful life events and lead-
ership in adolescents with an emphasis on explanatory styles and Emo-
tional Intelligence. Dissertation Abstracts International, 62, 11-B.
Conger, R. D., & Elder, G. H., Jr. (Eds.) (1994). Families in troubled times.
New York: Aldine De Gruyter.
Conger, R. D., & Elder, G. H., Jr. (2000). Children ofthe
land:
Adversity and
success in rural America. Chicago: University of Chicago F*ress.
Fannin, B. E. (2002). The contributions of emotional intelligence to academic
achievement and production. Dissertation Abstracts International, 62,
12-A.
Fernandez, M. L., & Rodriguez, Y. (2003). Age and sex differences in
self-
esteem among Spanish adolescents. Psychological Reports, 93(3),
876-878.
Ge,
X., Conger, R. D., & Elder, G. H. (2001). Pubertal transition, stressful life
events, and the emergence of gender differences in adolescent depressive
symptoms. Developmental Psychology, 37(3), 404-417.
Goleman, D. (1995). Emotional intelligence. New York: Bantam Books.
Hopkins, W. G. (2002). A scale of magnitude for effect studies. A new view of
statistics, <http://www.sportsci.org/resource/stats/effectmag.html> (2004,
February 3).
Rehfeld, R. E. (2002). Organizational trust and emotional intelligence: An ap-
preciative inquiry into the language of the twenty-first century leader.
Dissertation Abstracts International, 62, 11-A.
Salovey, P., & Mayer, J. D. (1990). Emotional intelligence. Imagination, Cogni-
tion,
and Personality, 9,
185-211.
Schutte, N. S., Schuettpelz, E., &
Malouff,
J. M. (2000). Emotional intelligence
and task performance. Imagination, Cognition & Personality, 20(4),
347-354.
512
... Bu değişkenlerden birisi anne baba eğitim durumu iken bir diğeri sınıf düzeyidir. Anne babanın eğitim durumuna göre bireylerin duygusal zekâ puanlarının incelendiği araştırmalarda genel olarak aralarında orta düzeyde ya da çok az ilişkinin olduğu (Atalay, 2014;Coşkun, 2017;İkiz ve Kırtıl, 2009;Harrod ve Scheer, 2005;Özden, 2015;Ümit, 2010;Özkan, 2019) ya da anne baba eğitim düzeyine göre farklılık göstermediği (Göçet-Tekin ve Doğan, 2014; Pektaş, 2013) sonuçları mevcuttur. Bir başka değişken olan sınıf seviyesi ve duygusal zekâ arasındaki ilişkinin belirlenmeye çalışıldığı araştırmalarda ise yine duygusal zekâ düzeylerinin değişmediğini belirten araştırmalara rastlanmaktadır (Atalay 2014;Aydın, 2010;Deniz ve Yılmaz 2004;Hangül ve Uzel, 2012;Soykan, 2015;Odabaşı, 2013;Yıldırım, 2015). ...
Research
Full-text available
In this study, the emotional intelligence levels of secondary school students were determined and the relationship between the sub-dimensions of emotional intelligence and grade levels, parental education levels and academic achievement variables was examined. The research was carried out with the correlational model, one of the relational screening models. In the study, 328 students selected by cluster sampling method from 9 Anatolian High Schools and 3 Science High Schools, which were determined by the easily accessible sampling method in the universe of Kocaeli province, were included in the sample. The Emotional Intelligence Trait Scale-Short Form adapted into Turkish by Deniz, Özer and Işık (2013) was used as a data collection tool. According to the findings obtained from the research; students are above average in terms of total emotional intelligence and sub-dimensions of well-being, self-control, emotionality and sociability. Emotional intelligence of students does not differ according to their grade level. There is a significant but weak relationship between the education levels of both parents and the total emotional intelligence score averages of the students. Finally, there is a significant but low level relationship between students' emotional intelligence sub-dimensions, sociability, emotionality, well-being and self-control, and academic success, and these dimensions explain only 0.7% of their academic success. These findings obtained in the research are discussed in relation to the literature and some suggestions are presented.
... Accordingly, it can be said that the participants' perceptions of patient-centered care are at a medium level. When the differences in emotional intelligence are examined, while no significant difference was found in the emotional intelligence levels of the participants according to the gender variable in the studies examined in the literature (Akbolat & Işık, 2012;Yalın, 2015), a significant difference was found in the emotional intelligence levels of the participants according to the gender variable in some studies (Çolak Okumuş & Uğur, 2017;Harrod & Scheer, 2005;Uslu, 2020). In this study, a significant difference was found in the dimensions of evaluating their own emotions and evaluating the emotions of others, which are sub-dimensions of emotional intelligence, according to the gender variable of the participants. ...
Article
Full-text available
The study aims to determine the emotional intelligence levels of individuals and their perceptions of patient-centered care, to determine whether there is a difference according to socio-demographic characteristics, and to examine the relationship between emotional intelligence and patient-centered care. A descriptive research model was used in the study. Research data were obtained with Rotterdam Emotional Intelligence Scale, Patient-Centered Care Scale, and personal information form. Descriptive statistics, difference analysis, correlation analysis, and regression analysis were used to analyze the research data. The emotional intelligence levels and patient-centered care perceptions of the participants were high. There is a difference between emotional intelligence according to the gender, age, and income status of the participants. There is a difference between patient-centered care according to the educational status of the participants. There is a positive moderate relationship between individuals' emotional intelligence levels and patient-centered care perceptions. The models revealing the effect of emotional intelligence on patient-centered care and its sub-dimensions are significant and positive. Individuals who can control their emotions have patient-centered service expectations. Providing patient expectations leads to an increase in service quality and patient satisfaction.
... Accordingly, it can be said that the participants' perceptions of patient-centered care are at a medium level. When the differences in emotional intelligence are examined, while no significant difference was found in the emotional intelligence levels of the participants according to the gender variable in the studies examined in the literature (Akbolat & Işık, 2012;Yalın, 2015), a significant difference was found in the emotional intelligence levels of the participants according to the gender variable in some studies (Çolak Okumuş & Uğur, 2017;Harrod & Scheer, 2005;Uslu, 2020). In this study, a significant difference was found in the dimensions of evaluating their own emotions and evaluating the emotions of others, which are sub-dimensions of emotional intelligence, according to the gender variable of the participants. ...
Article
Full-text available
The study aims to determine the emotional intelligence levels of individuals and their perceptions of patient-centered care, to determine whether there is a difference according to socio-demographic characteristics, and to examine the relationship between emotional intelligence and patient-centered care. A descriptive research model was used in the study. Research data were obtained with Rotterdam Emotional Intelligence Scale, Patient-Centered Care Scale, and personal information form. Descriptive statistics, difference analysis, correlation analysis, and regression analysis were used to analyze the research data. The emotional intelligence levels and patient-centered care perceptions of the participants were high. There is a difference between emotional intelligence according to the gender, age, and income status of the participants. There is a difference between patient-centered care according to the educational status of the participants. There is a positive moderate relationship between individuals' emotional intelligence levels and patient-centered care perceptions. The models revealing the effect of emotional intelligence on patient-centered care and its sub-dimensions are significant and positive. Individuals who can control their emotions have patient-centered service expectations. Providing patient expectations leads to an increase in service quality and patient satisfaction.
... In contrast to our study, Fabio and Palazzeeschi (2008) stated that the average emotional intelligence scores of young teachers were higher than those of older teachers in their study on high school teachers. Harrod and Scheer (2005) found that the level of emotional intelligence increased with age. Karakaş and Küçükoğlu (2011) also found that the level of emotional intelligence increased with age in their study on nurses, which supports our study. ...
Article
Full-text available
This study aims to examine the emotional intelligence levels and narcissistic personality traits of physical education teachers working in middle schools and high schools affiliated to the Ministry of National Education in the 2023-2024 academic year in terms of some variables. The universe of the study consists of physical education teachers working in middle and high schools affiliated to the Ministry of National Education in the 2023-2024 academic year. The sample group consists of 286 physical education teachers, 120 of whom are female and 166 of whom are male, within the research universe and who the researcher could reach. Personal Information Form as a data collection tool in the study: This form includes the gender, age and education levels of the physical education teachers participating in the study. Emotional Intelligence Scale: The ‘’Emotional Intelligence Scale’’ developed by Wong and Law was used. The scale was adapted and developed into Turkish by Sudak (2011). Narcissistic Personality Inventory NPE - 16: The Turkish validity and study was conducted by Salim Atay (2009). The obtained data was analyzed using the SPSS 22 package program. In the analysis of two groups, “T-Test” was used for samples, in the comparative analysis of three or more groups, one-way analysis of variance (ANOVA) tests were used, and in order to determine which groups the differences originated from, Post-Hoc tests were used. In addition, Pearson Correlation Test was applied to determine the relationship between the variables. Findings: Physical education teachers' emotional intelligence levels and narcissistic personality traits do not differ in terms of gender and education level variables, but a statistically significant difference was observed in terms of age variable. It was determined that there was a low positive relationship between physical education teachers' emotional intelligence levels and narcissistic personality traits.
... Elde edilen sonuçlar, bu çalışmanın sonuçlarını destekler niteliktedir. Bazı çalışmalarda ise (Constantine & Gainor, 2001;Harrod & Scheer, 2005;Izaguirre, 2008;Petrides, Furnham & Martin, 2004;Yüksel 2006) kadınların duygusal zeka düzeylerinin erkeklerden daha yüksek olduğu sonucuna ulaşılmıştır. ...
Article
Full-text available
Bu çalışmada, eğitim fakültesinde okuyan öğrencilerin duygusal zekâ düzeylerinin; anne-baba tutumları, akademik başarı ve cinsiyet gibi değişkenler açısından incelenmesi amaçlanmıştır. Tarama modeli kullanılan araştırmaya toplamda 550 öğrenci katılmıştır. Veri toplama aracı olarak; Duygusal Zekâ Özellik Ölçeği-Kısa Formu (DZÖÖ-KF) ile anne-baba tutumu, not ortalaması ve katılımcılara ait kişisel bilgileri elde etmek amacıyla araştırmacılar tarafından geliştirilen kişisel bilgi formu kullanılmıştır. Verilerin analizinde; betimsel olarak aritmetik ortalama ve standart sapma, kestirimsel olarak tek faktörlü ANOVA ve bağımsız örneklemler t-testi kullanılmıştır. Araştırma sonucunda, anne tutumlarını demokratik olarak algılayan öğrencilerin duygusal zekâ düzeylerinin tüm alt boyutlarda ve toplamda anlamlı olarak daha yüksek olduğu, baba tutumlarını demokratik olarak algılayan öğrencilerin duygusal zekâ düzeylerinin iyi oluş, öz kontrol alt boyutlarında ve duygusal zekâ toplamında anlamlı olarak daha yüksek olduğu görülmüştür. Not ortalamaları "2.51" üzeri olan öğrencilerin, "2.51" altında olan öğrencilerden anlamlı olarak daha yüksek iyi oluş puanına sahip oldukları görülmüştür. Ayrıca duygusal zekâ öz kontrol ve sosyallik alt boyutlarında erkek öğrencilerin kız öğrencilerden anlamlı olarak daha yüksek puana sahip oldukları görülmüştür. Abstract: This study aims to investigate emotional intelligence levels of education faculty students with regard to the variables of parental attitude, academic success, and gender. 550 students participated in this survey-design based study. Data collection tools of this research were Trait Emotional Intelligence Questionnaire-Short Form and personal information form developed by the researchers to get information about demographic informatin, GPAs of students, and parental attitude. For the analysis of data, mean and standard deviation were used among descriptive statistics; One-way Anova and Independent Samples T-Tests were used among inferential statistics. The results show that the emotional intelligence levels of students who perceive the attitude of mother as democratic are significantly high for all sub-*) Bu çalışma YILDIZ International Conference on Educational Research and Social Studies Konferansında sözlü bildiri olarak sunulmuştur
... On the other hand, the fact that income difference did not have a significant effect on the dimensions of empathy, motivation, and managing emotions may be explained by the fact that these skills may develop more through individual and environmental interactions and may be independent of material resources. In parallel with the results of this study, Harrod and Scheer (2005) found a positive relationship between the socioeconomic status of the family and students' emotional intelligence levels. Yurdakavuştu (2012) concluded that the emotional intelligence levels of children from high-income families were higher than those of children from low-income families. ...
Article
This study was conducted to examine the relationship between emotional intelligence levels and decision-making skills of primary school students. The research was conducted using the survey model of quantitative research methods. The population of the study consisted of fourth grade primary school students studying in Ümraniye, Istanbul in the 2022-2023 academic year. The sample of the research was a total of 820 students (396 Females and 424 males), selected by convenient sampling method. In this study, data were collected using the "Personal Information Form", "Decision Making Skills Scale for Primary School Students" and "Emotional Intelligence Scale for Children". The data were analyzed by correlation analysis, independent sample t-test, and one-way Analysis of Variance in line with the sub-problems of the study. According to the results obtained from the findings of the study, it was concluded that there is a positive and significant relationship between student's emotional intelligence levels and decision-making skills.
... Also, in Katyal and Awasthi's (2005) study on adults in Chandigarh, India females scored better on the EI scale. For Adeyemo and Adeleye (2008) and Harrod and Scheer (2005), female employees in diverse firms exhibited significantly higher EI than male employees. It is reasonable to assume that males and females may have different degrees of differential expression of EI. ...
Article
Full-text available
Emotional intelligence (EI) in recent years has emerged as a key component of effective leadership as the leader of an organization needs to understand the emotions of their own and others and match their behaviors with other stakeholders. This ensures transformational leadership (TL), considered critically important today to an organization for lasting success (Makkar & Basu, 2017; Baba et al., 2021). Against such a backdrop, the study aims to examine the causal relationship between EI and TL. Taking the sample data from Nepalese commercial banks, this study has employed a pre-diagnostic test of data and information to check their reliability through Cronbach’s alpha test by following average variance extracted (AVE) to check the discriminant validity, Chi-square statistics and degrees of freedom (CMIN/DF), the goodness of fit index (GFI), adjusted goodness of fit index (AGFI), comparative fit index (CFI) to check the fitness of model and root mean square error of approximation (RMSEA) for structural equation modeling (SEM). The study has come to reaffirm the theoretical validity of the premise that EI has a significant positive impact on TL as its critical determinants such as self-awareness (SA), self-management (SM), social awareness (SoA), and relationship management (RM) have a positive and significant impact on TL. However, gender has not moderated the relationship between EI and TL whereas age has significantly moderated the relationship between EI and TL.
Article
Full-text available
Introdução: A Inteligência Emocional (IE) engloba habilidades que ajudam o indivíduo a lidar com demandas ambientais e fatores estressores, estando diretamente relacionada com a prática e educação médica, já que altos níveis de IE estão relacionados com melhores relação médico-paciente, melhores habilidades de comunicação e de trabalho em grupo e manejo positivo do estresse. Objetivos: Avaliar e comparar os níveis de IE entre acadêmicos de medicina dos segundo, quarto e sexto ano do curso por meio do Teste de Autorrelato da Inteligência Emocional de Schutte e avaliar os fatores influenciadores desses níveis. Método: Estudo observacional transversal realizado com acadêmicos do curso de Medicina. Os dados foram coletados por meio de questionário online. As variáveis numéricas foram submetidas aos testes de Normalidade de Anderson-Darling e a análise comparativa realizada pelos testes de Kruskal-Wallis e Mann-Whitney U. Resultados: Observou-se tendência de aumento nos escores de gerenciamento das emoções alheias à medida em que os participantes progridem no curso, porém sem diferença no escore total de IE e de outros domínios. Houve diferença significativa entre o gerenciamento das próprias emoções na comparação por gênero. Notou-se correlação positiva entre atividade extracurricular, graduação prévia, idade e maiores níveis de IE, além de diferença estatisticamente significativa no domínio gerenciamento de emoções alheias quando comparado à presença ou não do diagnóstico de distúrbio mental. Conclusão: A IE é uma habilidade que aparenta ser desenvolvida ao longo dos anos, sendo importante estudar e desenvolver técnicas para seu aprimoramento visando melhoria da qualidade das relações médico-paciente e interpessoais.
Article
Full-text available
This article presents a framework for emotional intelligence, a set of skills hypothesized to contribute to the accurate appraisal and expression of emotion in oneself and in others, the effective regulation of emotion in self and others, and the use of feelings to motivate, plan, and achieve in one's life. We start by reviewing the debate about the adaptive versus maladaptive qualities of emotion. We then explore the literature on intelligence, and especially social intelligence, to examine the place of emotion in traditional intelligence conceptions. A framework for integrating the research on emotion-related skills is then described. Next, we review the components of emotional intelligence. To conclude the review, the role of emotional intelligence in mental health is discussed and avenues for further investigation are suggested.
Article
Theory and some empirical research suggest that there is a relationship between emotions and performance on cognitive tasks. The construct of emotional intelligence may provide a vehicle for exploring the connection between emotions and cognitive task performance. The present study tested the hypotheses that: a) individuals with higher emotional intelligence would perform better on cognitive tasks; and b) they would be better able to deal with the frustration or helplessness that may result from encountering very difficult tasks. Participants recruited from community and university settings participated in a study in which their emotional intelligence was assessed and they worked on three sets of anagrams. The first set of anagrams was moderately difficult, the second set was very difficult, and the third set was again moderately difficult. The first hypothesis was supported in that participants higher in emotional intelligence solved more problems on the first set of moderately difficult anagrams. The second hypothesis was supported in that the participants higher in emotional intelligence solved more problems after encountering a very difficult and frustrating set of problems, even when initial performance was held constant. The results suggest that study of the emotional intelligence construct holds promise for better understanding and perhaps in the future enhancing cognitive task performance.
Article
This study examined the relation of self-esteem with sex and age for 660 Spanish students (400 secondary school students, 260 university students, age range 12 to 28 years), who responded to the Rosenberg Self-esteem scale. Analysis indicated no sex differences in general self-esteem, but there were differences with respect to age. Persons 12 to 16 years old had lower self-esteem than others between the ages of 17 and 28 years.
Bar-On Emotional Quotient Inventory: Youth Version, Technical Manual
  • R Bar-On
  • D A Parker
Bar-On, R. & Parker, D. A. (2000). Bar-On Emotional Quotient Inventory: Youth Version, Technical Manual. North Tonawanda, New York: Multi-Health Systems.
The relationship between stressful life events and leadership in adolescents with an emphasis on explanatory styles and Emotional Intelligence
  • W M Bertges
Bertges, W. M. (2002).The relationship between stressful life events and leadership in adolescents with an emphasis on explanatory styles and Emotional Intelligence. Dissertation Abstracts International, 62, 11-B.