This study reports an investigation of the relationships of work hours, job complexity, and control over work time to satisfaction with work-family balance. Based on data from a sample of 570 telephone call center representatives, a moderated hierarchical regression analysis revealed that work hours were negatively related to satisfaction with work-family balance, consistent with the resource drain perspective. Job complexity and control over work time were positively associated with satisfaction with work-family balance. Control over work time moderated the relationship such that as work hours rose, workers with low control experienced a decline in work-family balance satisfaction, while workers with high control did not. Results encourage greater research attention to work characteristics, such as job complexity and control over work time, and skills that represent resources useful to the successful integration of work and family demands.
Data provided are for informational purposes only. Although carefully collected, accuracy cannot be guaranteed. The impact factor represents a rough estimation of the journal's impact factor and does not reflect the actual current impact factor. Publisher conditions are provided by RoMEO. Differing provisions from the publisher's actual policy or licence agreement may be applicable.
"Furthermore, employees have indicated that they feel threatened and have unpleasant emotional experiences in the workplace (Grandey et al., 2004). Although the WFC–stress relationship has been explained by various work, non-work and dispositional variables, the potential influences of job characteristics have not been fully explored (Byron, 2005; Valcour, 2007). "
"g . , Abendroth & Den Dulk , 2011 ) , thus reducing satisfaction with the work - life balance ( Valcour , 2007 ) . Normative demands such as when employees are regarded as being less committed to their work if family - friendly arrangements are used can also make employees ' integration of work and personal life more difficult ( Lewis , 1997 ; Sheridan , 2004 ; Hobson & Fahlén , 2009 ) . "
"More recently, scholars have argued that balance is a global construct that captures a gestalt perception of the interplay between work and family that is distinct from conflict and enrichment (Grzywacz & Carlson, 2007; Valcour, 2007; Voydanoff, 2005). Global approaches fundamentally differ from combined spillover approaches in that they do not refer to crossdomain processes nor consider direction (work-to-family, family-to-work) but involve an overall appraisal of combining work and family roles. "