Cockpit Design and Cross-Cultural Issues Underlying Failures in Crew Resource Management

Department of System Engineering and Human Factors, School of Engineering, Cranfield University, Cranfield, Bedford, UK.
Aviation Space and Environmental Medicine (Impact Factor: 0.88). 06/2008; 79(5):537-8. DOI: 10.3357/ASEM.2271.2008
Source: PubMed


Harris D, Li W-C. Cockpit design and cross-cultural issues underlying failures in crew resource management. Aviat Space Environ Med 2008; 79:537–8. High power-distance has been implicated in many aircraft accidents involving Southeast Asian carriers where crew resource management (CRM) has been identified as a root cause. However, this commentary argues that the design of modern flight decks and their standard operating procedures have an inherent Western (low power-distance) bias within them which exacerbates these CRM issues.

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