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Measures of Job Satisfaction: What Makes a Good Job? Evidence from OECD Countries

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Most taxonomies of "good jobs" and "bad jobs" are centred around pay and hours of work. This paper uses uses information on 7 000 workers in OECD countries (emanating from the 1989 wave of the International Social Survey Programme) to complement traditional measures of job quality with workersupplied information regarding a wide variety of characteristics of the current job. The responses to twenty different questions are collapsed into six summary variables measuring workers’ evaluations of: Pay; Hours of work; Future Prospects (promotion and job security); How hard or difficult the job is; Job content: interest, prestige and independence; and Interpersonal relationships (with co-workers and with management). An advantage of asking workers about these job attributes is that many of them, such as interpersonal relationships, job interest and job difficulty, are not measurable in the way that income and hours are. Another is that items may not have a linear relationship ...
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Please cite this paper as:
Clark, A. E. (1998), “Measures of Job Satisfaction: What
Makes a Good Job? Evidence from OECD Countries”,
OECD Labour Market and Social Policy Occasional
Papers, No. 34, OECD Publishing.
http://dx.doi.org/10.1787/670570634774
OECD Labour Market and Social
Policy Occasional Papers No. 34
Measures of Job
Satisfaction
WHAT MAKES A GOOD JOB? EVIDENCE FROM
OECD COUNTRIES
Andrew E. Clark
Unclassified DEELSA/ELSA/WD(98)5
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LABOUR MARKET AND SOCIAL POLICY - OCCASIONAL PAPERS No. 34
MEASURES OF JOB SATISFACTION
WHAT MAKES A GOOD JOB? EVIDENCE FROM OECD COUNTRIES
Andrew E. Clark
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DEELSA/ELSA/WD(98)5
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SUMMARY
Most taxonomies of "good jobs" and "bad jobs" are centred around pay and hours of work. This
paper uses uses information on 7 000 workers in OECD countries (emanating from the 1989 wave of the
International Social Survey Programme) to complement traditional measures of job quality with worker-
supplied information regarding a wide variety of characteristics of the current job. The responses to
twenty different questions are collapsed into six summary variables measuring workers’ evaluations of:
Pay;
Hours of work;
Future Prospects (promotion and job security);
How hard or difficult the job is;
Job content: interest, prestige and independence; and
Interpersonal relationships (with co-workers and with management).
An advantage of asking workers about these job attributes is that many of them, such as
interpersonal relationships, job interest and job difficulty, are not measurable in the way that income and
hours are. Another is that items may not have a linear relationship with job quality: a 35 hour per week job
may be too long for some and too short for others; there is no way of knowing without actually asking the
workers concerned.
The first part of the report looks at workers’ values. In this sample of 7 000 workers, pay is said
to be one of the least important job characteristics. On the contrary, the most important facets are said to
be job security and whether the job is interesting. These rankings are very consistent across gender and
country.
The six summary measures above are then used to provide an answer to the question "who has
got the good jobs"? Overall, women do somewhat better than men, and older workers do better than
younger workers. These generalisations cover up more complex patterns at the disaggregated level: for
some individual measures of job quality the opposite relationships are observed. The joint analysis of job
values and job outcomes shows that workers sort themselves into jobs which offer the rewards that they
value: those who say that pay is very important tend to be in jobs that pay well, for example.
The last part of the report considers the relation between these many job quality variables and
job satisfaction. Regression analysis shows that overall job satisfaction is strongly correlated with all of
the job quality measures: as such it acts as a useful summary measure of a number of job characteristics
that are typically not observed. Breaking down this analysis by sex and by age, it can be shown that job
satisfaction is more strongly correlated with income for men, and more strongly correlated with hours of
work for women, that hard or difficult work is not correlated with younger workers’ job satisfaction, and
that income becomes more important with age whereas promotion opportunities become less important.
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TABLE OF CONTENTS
SUMMARY.................................................................................................................................................... 3
INTRODUCTION.......................................................................................................................................... 5
WHAT MAKES A GOOD JOB?................................................................................................................... 7
Pay............................................................................................................................................................... 9
Hours of work............................................................................................................................................. 9
Future prospects - promotion and job security ......................................................................................... 10
How difficult is the job? ........................................................................................................................... 11
Job content: interest, prestige and independence...................................................................................... 11
Interpersonal relationships........................................................................................................................ 12
Values and Outcomes ............................................................................................................................... 12
THE DISTRIBUTION OF GOOD JOBS..................................................................................................... 13
REGRESSION ANALYSIS......................................................................................................................... 14
MULTIPLE DEPRIVATION....................................................................................................................... 16
OVERALL MEASURES OF JOB QUALITY............................................................................................ 17
CONCLUSION............................................................................................................................................. 19
NOTES ......................................................................................................................................................... 21
REFERENCES............................................................................................................................................. 23
VARIABLE DEFINITIONS........................................................................................................................ 25
ANNEX - TABLES...................................................................................................................................... 28
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INTRODUCTION
1. Consideration of the worker’s lot has until recently been concentrated on his/her remuneration. A
recent literature, driven in part by the observed disparity between North American and European hours of
work, has introduced an additional emphasis on the length of the working week; a related strand has
looked at involuntary part-time work. The current report uses comparable survey data across nine different
OECD countries to extend the above to a number of other job characteristics which workers say they
value.
2. This report examines the distribution of "good jobs" and "bad jobs", not as defined by an outside
observer but as experienced and reported by workers themselves. A (partial) taxonomy of six components
of a good job, as viewed by workers, is presented: pay; hours of work (both overwork and underwork);
future prospects (promotion and job security); how hard or difficult the job is; job content (interest,
prestige and independence); and interpersonal relationships. These are all argued to be important
correlates of a good job, from the worker’s point of view, or of job satisfaction.
3. Job satisfaction is important in its own right as a part of social welfare, and this (simple)
taxonomy allows a start to be made on such questions as "In what respects are older workers’ jobs better
than those of younger workers?" (and vice-versa), "Who has the good jobs?" and "Are good jobs being
replaced by bad jobs?". In addition, measures of job quality seem to be useful predictors of future labour
market behaviour. Workers’ decisions about whether to work or not, what kind of job to accept or stay in,
and how hard to work are all likely to depend in part upon the worker’s subjective evaluation of their
work, in other words on their job satisfaction.
4. A small body of research in economics and psychology has considered these questions by
relating satisfaction scores to subsequent observable labour market behaviour. Perhaps the most obvious
expected correlation is with quits: workers who are dissatisfied should be more likely to quit (if
satisfaction can be compared between individuals). Freeman (1978) uses American panel data to show
that job satisfaction is a significant predictor of quits, with an effect which is, in two of the three datasets
examined, at least as powerful as that of wages. Similar results using American data are found in Akerlof,
Rose and Yellen (1988) and McEvoy and Cascio (1985), and by Clark, Georgellis and Sanfey (1998)
using ten waves of German panel data. Other research has found that job satisfaction is negatively
correlated with absenteeism (Clegg, 1983) and non-productive and counter-productive work (Mangione
and Quinn, 1975)1 . Last, Clark (1997) concludes that potential job satisfaction may help to explain the
decision to work itself: dissatisfying and/or unpleasant jobs discourage labour force participation. An
implication is that we only observe a sub-sample of potential workers - there are some who don’t find the
jobs on offer attractive enough to participate. One can argue that this phenomenon will be more important
for women than for men, and for older rather than for middle-aged individuals. It may also be relevant for
younger age-groups where some can choose to stay on in school.
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5. This report suggests that there are more aspects of a good or satisfying job than just pay and
hours. Concentration on only one or two of these aspects is likely to give a misleading picture both of
where the good jobs are2 and of workers’ behaviour.
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WHAT MAKES A GOOD JOB?
6. Analysis of the labour market typically emphasises pay and hours of work. For example, studies
of differences in labour market outcomes between different groups (males and females; blacks and whites)
focus almost exclusively on wages, with a subsidiary interest in hours of work. However, it seems likely
that many different aspects of a job, in addition to wages and hours of work, are valuable to workers.
7. Some supporting evidence for this view comes from the 1989 International Social Survey
Programme (ISSP) dataset. The ISSP is a continuing program of cross-national collaboration carried out
by a group of national research institutes. Each year the ISSP surveys focus on a different area. The most
useful for the analysis of the different components of job quality is that of 1989 on "Work Orientation", in
which workers provide information on a wide range of job attributes. The 1989 survey contains
information on nine OECD countries3 . Restricting the sample to those aged between 16 and 65 years old,
the numbers of workers interviewed in each country is as follows:
Number of workers interviewed in OECD countries:
1989 International Social Survey Programme (ISSP) dataset.
Austria 864
Hungary 596
Ireland 467
Italy 576
Netherlands 691
Norway 1 175
United Kingdom 1 051
USA 846
West Germany 636
Total 6 902
8. Workers in the 1989 ISSP were asked to evaluate nine different aspects of a job, using five
rankings from "Not at all important" to "Very Important". The job aspects presented were: High income;
Leaves a lot of leisure time; Flexible working hours; Good opportunities for advancement; Job security;
Interesting job; Allows to work independently; Allows to help other people; and Useful to society. Table 1
shows the percentage of workers across all countries who ranked the aspect in question as "Very
Important" (results for individual countries are to be found in Table 1A). As for most of the data presented
here, figures are presented separately for men and women, for three age-groups (16 to 29, 30 to 44, and 45
to 65), and for the USA, Hungary, and Western Europe (the latter being the weighted average of the seven
Western European countries above)4. The *’s to the right of the figures for women indicate whether there
is a significant difference in the percentage saying a job aspect is very important between men and
women. Similarly, the *’s to the right of the figures for 16-29 year olds indicate whether there is a
significant difference in the percentage saying a job aspect is very important across the three age groups.
Last, the *’s to the right of the figures for Western Europe indicate whether there is a significant difference
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in the percentage saying a job aspect is very important between Western Europe, Hungary and the United
States.
9. Table 1 shows that, with the exception of Hungary, pay is ranked as one of the least important
aspects of a job. In addition, the two job aspects pertaining to hours of work (flexible hours and leaves a
lot of leisure time) are the lowest-rated of the nine characteristics considered. The highest-ranked aspects
(across all countries) are job security and job interest, then promotion opportunities and the ability to work
independently. There is remarkable consistency between men and women and across age groups with
respect to what is important in a job5 . There is some evidence that American workers are more interested
in promotion opportunities than are Western Europeans, and less interested in job security and leisure
time.
10. Based partly on the job aspects listed in Table 1, and partly on standard categories of job quality
used in Management and Work Psychology (see Warr, 1998, for example), the six following broad groups
of job attributes have been identified:
Pay.
Hours of work.
Future Prospects.
How hard or difficult the job is.
Job content: interest, prestige and independence.
Interpersonal relationships.
These categories are not exhaustive, but serve to summarise many of the job characteristics that workers
find important6 .
11. The key question is what information we have about these attributes. A general point is that
some of these characteristics are not measurable in the way that income and hours are. This applies to
interpersonal relationships, job interest and job difficulty, among others. For these types of items, we have
to pass via the worker him/herself to have any idea of their level and distribution. In addition, many of
them do not appear in the kind of large-scale surveys upon which economists (and governments) depend
for much of their statistical information. Another point is that other items in the list can be measured, but
it is not clear that they have a linear relationship with job quality. Most would agree that, ceteris paribus,
a higher-paid job is a better job (at least up to a certain point), but the situation with respect to hours, for
example, is less clear-cut. A 35-hour-per-week job may be too long for some people and too short for
others. There is no way of knowing without asking workers how many hours they would prefer to work.
Thinking of job security, which is one of the components of future prospects, the same qualification can
be applied to temporary jobs: some workers want them and others do not7.
12. The approach used in this report is to complement the cross-national information obtained from
national statistical agencies with a wide range of measures reported by workers in the 1989 ISSP data8 .
The full details of the ISSP questions used below, and of the variables constructed from them, are
contained in Annex A. The remainder of this section discusses each of the six job quality categories listed
above in turn.
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Pay
13. Income is typically found to be positively correlated with overall job satisfaction (see
Blanchflower, Oswald and Warr, 1993, for example). There is probably more information available about
pay than about any other job characteristic, and no attempt at a synthesis will be made here. In the OECD,
some countries, such as Canada, Switzerland and the United States, are considered to have (on average)
higher wages than others, such as the Czech Republic, Hungary, Mexico, Poland and Turkey (see OECD
National Accounts data). The contentious issue of the distribution of low pay between countries and
between groups of workers was treated in OECD (1996b).
14. One strand of research has suggested that relative, as well as absolute, income matters to
workers. In this formulation, workers care about their rank or relative position in some income
distribution, as well as about the dollar amount of their paycheck (see Frank, 1985 and 1993). Attempts to
find supporting empirical evidence have had to tackle the thorny question of "Relative to whom?", i.e.
Who is in the reference group? Some recent work has considered the reference group as those with the
same characteristics as the individual and who do the same type of job. Workers’ job satisfaction has been
shown to fall as the pay of this reference group rises: see Clark and Oswald (1996), Lévy-Garboua and
Montmarquette (1997) and Donohue and Heywood (1997) for results using British, Canadian and
American data respectively.
15. The ISSP data contain a measure of workers' income which may pick up both absolute and
relative components: the response to the question "Is your income high?". The percentage who evaluate
their income as high is presented in the first panel of Table 2. Overall, less than a quarter of workers agree
with this statement. The figures in Annex B show that workers in Austria, Italy, the USA and West
Germany are most likely to consider their income as high, with the lowest figure being found in Hungary.
Men are more likely than women to rate their income as high, and there is a positive correlation with age.
16. The wage is typically only part of a job's financial rewards. A complete picture of the
remuneration received by the employee would have to take into account non-pecuniary or fringe benefits.
Unfortunately, no information on these benefits is available in the current dataset.
Hours of work
17. Hours of work have recently become an important policy issue, figuring in debates over both
potential cures for Europe's high unemployment and discussions of overwork. OECD figures show that the
highest average hours figures are found in the Czech Republic, Ireland, Japan, Mexico, Turkey and the
USA, while Northern European countries (France, Germany, Netherlands, Norway and Sweden) post the
lowest. OECD (1997b) provides information about both cross-country differences in average hours
worked and developments over time (downward in almost all countries, except for the USA). Men work
longer hours than women, and younger workers work longer hours than older workers.
18. An alternative approach is to consider the percentage working part-time. In OECD countries in
1996, this reached a maximum of 32 per cent of workers in Australia and was 25 per cent or more in
Iceland, the Netherlands, Norway and Switzerland. At the other end of the scale, this figure was 3 per cent
in the Czech Republic and Hungary, and between 6 and 10 per cent in Finland, Greece, Korea, Portugal,
Spain and Turkey. Less than 3 per cent of men in Austria, the Czech Republic, Hungary, Luxembourg,
Spain and Turkey work part-time. In general, the percentage working part-time is much higher for women
than for men.
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19. It is important to bear in mind the caveat evoked above when considering this information:
actual hours have to be considered in terms of their relation to workers’ desired hours. At the same time as
average hours have been falling in most countries, the percentage of workers classified as involuntary
part-time has risen from its trough level in 1990. The figures in OECD (1995) show that involuntary part-
time work is more common for women than for men (affecting over eight per cent of female workers in
Australia, Canada, the Netherlands and New Zealand, compared to figures of around two per cent for men
in most countries), and reaches its highest level for younger workers. There is some evidence of a U-
shaped relationship with age for men, with a higher incidence of involuntary part-time work being found
for workers nearing retirement age.
20. On the opposite side of the coin from involuntary part-time work (which might be considered as
underwork) is overwork9 . Here we have a relevant question in the ISSP data: the percentage of workers
who would like to spend less time in their job. The single country numbers show that 40 per cent of all
workers in the United Kingdom wish to reduce their hours of work. At the other end of the scale, a desire
for fewer hours is expressed by less than 20 per cent of workers in Austria. Within countries, the desire for
fewer hours is strongly negatively correlated with the worker’s actual hours of work. However, across
countries there is no such relationship. The average figure for the percentage wishing to work fewer hours
is low for the countries with the lowest actual average hours worked in the 1989 ISSP (the Netherlands
and Norway), as might be imagined, but is also low for the countries with the highest hours worked
figures (Austria and Ireland). In Table 2, women and younger workers are less likely to want to work
fewer hours. Overall, a somewhat higher percentage of American workers than European workers wish to
reduce their hours of work.
21. Another aspect which falls under the general rubric of hours of work, but for which no numbers
are presented here, is the time taken to travel to work (and the public transport available, number of
changes etc.). This question sometimes appears in surveys, of the labour force or otherwise10 .
Future prospects - promotion and job security
22. Income and hours provide (as, indeed, do job difficulty, job content and interpersonal
relationships) a snapshot of a job at a point in time. As Table 1 made clear, of interest also are the job’s
future prospects. Broadly speaking, these may be summarised as "What is the job going to be like in the
future?" and "What are my chances of still being in this job in the future?".
23. Regarding promotion, workers in the ISSP are asked to rate their opportunities for advancement
in their current job; the third panel of Table 2 shows the percentage of workers who say that these
opportunities are high. Overall, less than a quarter of workers find that their promotion opportunities are
high (which is very close to the figure saying that their income is high). Women are less likely than men
to report high promotion opportunities, perhaps reflecting their perception of the "Glass ceiling";
promotion opportunities seem to decline with age. This is one of the few aspects of a good job presented
in this report for which younger workers do better than older workers.
24. With respect to job security, there has recently been a great deal of interest in the question of
whether jobs have become less stable; job security is also the aspect of a job which the highest percentage
of workers rate as very important in Table 1. Although evidence is mixed at best regarding recent
developments in the likelihood of job loss, one possibility is that the consequences of separation have
become more unpleasant (see OECD, 1997a). A related issue is that of temporary employment. OECD
(1996a) presents figures showing that temporary employment is more widespread for men than for
women, and that its incidence falls sharply with age. In OECD countries, the largest figures for temporary
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employment incidence are in Spain (34 per cent) and Australia (24 per cent); the lowest figures are in the
USA (2 per cent), Belgium (5 per cent), and Italy and the UK (both 7 per cent). Over the period 1983 to
1994 there was a noticeable rise in temporary employment in Australia, France, Spain and the
Netherlands, but little evidence of a generalised increase in incidence across all OECD countries.
25. In the ISSP survey, workers are asked whether their job is secure. The percentage agreeing with
this statement is shown in the fourth panel of Table 2. It is noticeable that over seventy per cent of
workers agree or strongly agree that their job is secure. There is little variation by sex or by age in this
measure of workers’ reported job security, nor is there much difference in its level between the United
States and Western Europe11 .
26. Another element which could enter into this rubric of future prospects, but about which the ISSP
does not contain any information, is the training that the worker receives at their current job.
How difficult is the job?
27. The second half of the list of six attributes of a good job moves into territory that has been less-
well studied. The next indicator is that of the difficulty or "toughness" of a job. This is something which
would be very difficult for an outside observer to measure, except in the most rigorous of case-studies;
again, it becomes almost essential to obtain information from the workers themselves. An additional
argument for doing so is that certain jobs may be considered difficult by some workers, but not by others;
or difficult in some combination of work conditions, but not in others. We cannot know unless we ask
those who are doing the jobs.
28. The ISSP contains information concerning exhaustion, hard physical work, stress, dangerous
conditions of work, unhealthy conditions, and physically unpleasant conditions. For example, 31 per cent
of the sample report stress at work always or often, and 77 per cent report it at least sometimes. The
figures for physically unpleasant conditions of work are 15 per cent and 35 per cent respectively. Both
stress and physically unpleasant work conditions are reported more often by men than by women, and the
incidence of stressful work rises with age, whereas that in physically unpleasant conditions declines with
age.
29. Information regarding the six measures above has been combined to construct a (1, 0) dummy
variable for "hard work" (see Annex A for details). This measure turns out to be that for which there is the
greatest difference between the sexes. Just under half of women report hard work (according to the
definition used here), compared to nearly two-thirds of men, with the overall average figure being 56 per
cent. There is also a strong negative correlation between the incidence of hard work and age. Last,
workers in Hungary are more likely to report hard work than workers in the other European countries in
this sample or workers in the United States.
Job content: interest, prestige and independence
30. The next composite indicator is one which concentrates more on the psychological aspects of the
job, rather than on its mechanics. As above, a single (1,0) measure, of "good job content" (for want of a
better expression) has been created from disparate information regarding boredom at work, whether the
job is interesting, whether the job helps other people, whether it is useful to society, if the respondent can
work independently, and if the respondent is free to plan his/her own work. These last two items measure
the job’s autonomy, often considered by Psychologists to be one of the key aspects of a job’s
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attractiveness. Some of these six measures pick up the extent to which the job contributes to the worker’s
personal development.
31. Fifty five per cent of workers in the ISSP sample report good job content. For this measure, there
is no appreciable difference by sex. There is a strong positive correlation with age: it is again the younger
workers who do worst on this measure. The country figures show little sharp differences, although it is
noticeable that, for this measure, the highest percentage reporting good job content is found amongst
Hungarian workers.
Interpersonal relationships
32. The last attribute of the job on which information is available in the ISSP dataset concerns
relations at work, both with co-workers and with management. Unfortunately, workers were not asked
how important relations at work are (in the battery of questions whose responses are summarised in Table
1), but casual observation suggests that how well the individual "gets on" with the other people at work is
a key part of how that job is perceived.
33. Workers were asked to evaluate both relations between management and employees, and
relations between workmates / colleagues. A job was characterised as having "good relations" if the
worker reported that both were either quite or very good. Overall, two-thirds of workers in this dataset
have jobs characterised by good relations. Women are slightly more likely to report good relations than
are men, and there is a noticeable positive correlation with age. Workers in the United States have the
lowest figure for this measure of job quality.
Values and Outcomes
34. It is of interest to ask whether those who say that a certain characteristic of a job is very
important are more likely to have a job displaying that characteristic. Such a relationship might be taken
as evidence of self-selection of workers into jobs which suit their preferences. Table 3 presents the results
for those job characteristics where we have information on both workers’ values and job outcomes.
35. The numbers in Table 3 should be read as follows. In the first row, 24.9 per cent of those who
said that income was very important (see Table 1) had jobs in which they said their income was high, as
opposed to 21.5 per cent of those who did not say that income was very important. As it turns out, this is
one of the smallest percentage point differences in the table. Very large differences are found between the
percentages with jobs which are interesting/offer independence/useful/helpful, as a function of whether
the worker said that the job characteristic in question was very important. All of these differences are
statistically significant at the one per cent level. As one might expect, workers seem to have a tendency to
sort themselves into the jobs which offer the rewards that they value highly.
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THE DISTRIBUTION OF GOOD JOBS
36. Having the above information on many different job characteristics available simultaneously for
a large number of individuals allows us to say something about different types of dissatisfying jobs. For
example, across the nine OECD countries in the 1989 ISSP, 37 per cent of workers report, according to
the definitions in section 2, both low income and low job content. This percentage is almost identical for
males and females, but shows a strong negative correlation with age: 46 per cent of 16 to 29 year olds
report such a combination, as opposed to 36 per cent of those aged 30 to 44 and 31 per cent of those aged
45 to 65. Similarly, 45 per cent of workers report both hard work and poor job content. This is split up into
39 per cent of female workers but 49 per cent of male workers, and there is again a negative correlation
with age.
37. One way of bringing all of this information together is to ask workers to do it for us. A summary
measure available in the 1989 ISSP is that of overall job satisfaction. The last row of Table 2 shows the
percentage of workers who report that they are completely or very satisfied in their current job
(respondents choose between seven possible answers, ranging from completely satisfied to completely
dissatisfied). The numbers show that a somewhat higher percentage of women than men report high job
satisfaction, and that there is a positive correlation with age, workers in the 45 to 65 age group being the
most likely to have satisfying jobs. Workers in the United States are more likely than those in Western
Europe to report satisfying work, whereas by far the lowest percentage of satisfied workers is to be found
in Hungary12 .
38. Relating this summary measure to the individual components identified in Section 2, it can be
seen from Table 2 that, on a broad canvas, more women than men do worse on the financial rewards of a
job (income and promotion), but that women are more likely to report better jobs in terms of how hard the
job is and relations at work. With respect to age, 16 to 29 year olds do worse than 45 to 65 year olds on
five measures out of seven in the first seven panels of Table 2, coming out better only in terms of hours
worked and promotion prospects.
39. The country distribution of good jobs is also somewhat mixed. Workers in the United States do
better than their Western European counterparts in terms of income, promotion and job security; worse in
terms of hours worked and relations at work. The differences here are generally rather small though. The
largest differences are found between Hungary and all other countries for the measures of income,
promotion opportunities and hard work. However, Hungarian workers do roughly as well as those in other
countries in terms of their hours, job security and relations at work, and better in terms of job content,
which shows to what extent generalisations can cover up more complex patterns at the more disaggregated
level.
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REGRESSION ANALYSIS
40. To formalise the relationship of overall job satisfaction to the constituent parts described above,
we can use regression analysis. Table 4 presents the results of a regression of the overall job satisfaction
measure on the seven dummy variables described in Section 2. As the dependent variable takes on ordinal
values from one to seven (i.e. someone with job satisfaction of four is not twice as satisfied as someone
with job satisfaction of two), ordered probit regression techniques have been used13 . Results are presented
for all workers (for whom information on all of Section 2’s measures is available), and separately by sex
and by age group14 .
41. The estimated coefficients show that all seven measures of job quality are significantly
correlated with overall job satisfaction. As all of the right-hand side variables are (1,0) dummies, we can
directly compare the size of their estimated coefficients. The largest impact on overall job satisfaction
comes from having good relations at work, followed by good job content. High income and good
promotion opportunities have roughly the same effect on satisfaction, while the smallest (although still
significant) effect comes from job security.
42. It is not possible to compare the estimated coefficients across the equations for men and women,
as the underlying distributions of the dependent variable are not the same. However, we can note that the
effect of high income on job satisfaction is more significant for men than for women, while the effect of
hours is more significant for women. These tie in with men’s higher evaluation of income, and lower
evaluation of hours, as an important aspect of the job in Table 1. With respect to age, the importance of
income seems to rise with age, while that of promotion opportunities falls. Hard work is not correlated
with overall job satisfaction for workers aged under thirty, whereas it is for older workers. Across all age
groups and both sexes, good relations at work remains the most important predictor of overall job
satisfaction.
43. To aid with the interpretation of Table 4’s Ordered Probit estimates, the predicted probabilities
of an individual replying "Completely satisfied" (the highest score) or either "Completely satisfied" or
"Very satisfied" have been calculated. These are presented in Table 4a both for the overall regression in
column one of Table 4 and for the separate regressions for men and women. The first row of Table 4a
shows the predicted probabilities for a "baseline" individual, here defined as having a job with low
income, in which do not want to work less, low promotion opportunities, high job security, which is
difficult, but with good job content and good relations at work15 . An individual with this type of job has a
16 per cent probability of being completely satisfied and a 52 per cent chance of being completely or very
satisfied. A woman with this baseline job has somewhat higher probability of being satisfied than a man,
as can be seen from the separate results by sex.
44. The effect of the different job quality measures on job satisfaction can then be calculated by
changing one of the job’s characteristics and seeing how these predicted probabilities change. The largest
effects come from giving the job poor job content or bad relations at work. Both of these cut the
probability of being completely or very satisfied from over fifty per cent to just over twenty five per cent.
Their effect is of the same magnitude for women and for men. Giving this baseline job high income or
high promotion opportunities raises the probability that a worker will be satisfied with it, although the
impact is smaller than those for job content or relations at work. Here there is a noticeable difference by
sex. Men have a lower probability than women of being satisfied with the baseline job. However, if we
add high income, men and women now have an equal probability of being satisfied.
DEELSA/ELSA/WD(98)5
15
45. One natural experiment here is to continue with the analysis presented in Table 3 and ask
whether income, for example, has a greater effect on job satisfaction when the worker values it highly.
This interpretation of job satisfaction as a weighted sum of various different job characteristics, with the
weights being provided by the importance which the worker attaches to the aspect in question, comes
directly from the definition of job satisfaction proposed by Locke (1976).
46. Pairs of values and outcomes were tested on a one-by-one basis in Table 4’s job satisfaction
regression. For example, concerning income, an additional dummy variable was entered representing high
income when the worker says income is very important. The dummies for thinking that an interesting job,
a job with independence, a helpful job and a useful job are very important are interacted with the Table 4’s
dummy variable for "Good Job Content", which summarises a number of such job characteristics (see
Annex A).
47. The estimated coefficients from the interaction terms in these eight separate equations are
presented in Table 4b. The coefficients on the other variables in the regression are unchanged by the
introduction of interactions and remain very significant. Five out of the eight interactions tested yield
significant results. For example, in the second panel, wanting to work fewer hours is much more strongly
associated with lower job satisfaction when the individual says that having a lot of leisure time is very
important. Similarly, having a secure job is more strongly associated with higher job satisfaction when the
individual values job security as very important. Significant results are also found for having good job
content and valuing either of an interesting job, a helpful job or a useful job as very important. These
results are consistent with a model where job satisfaction results from a combination of what the job is
like, in terms of the characteristics listed in Section 2, and of how much the worker cares about these
characteristics.
DEELSA/ELSA/WD(98)5
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MULTIPLE DEPRIVATION
48. The previous sections have considered the separate components of a good job and their relation
to overall job satisfaction. The current section changes the focus slightly by asking whether an individual
who does badly on one aspect of a job is more likely to do badly on another. In other words, are there
certain types of workers who experience "multiple deprivation"?
49. It turns out that the measures of job quality are correlated amongst themselves. For example,
from Table 2, across all countries 22 per cent of workers say that their income is high. However, this
figure is 46 per cent for those who also say that they have good opportunities for promotion, compared to
15 per cent for those who do not. One way of summarising the relationships between the individual job
quality measures is to look at the coefficient of correlation between them. This is presented in Table 5.
50. The numbers in Table 5 show significant relationships between the seven individual measures:
only two out of the twenty one correlation coefficients are not significant at the one per cent level. The
odd man out, to some extent, is the desire to work fewer hours, which is correlated somewhat less strongly
with the other measures. This may show that the desire to work fewer hours is more a function of the
individual than of the job’s other qualities. In particular, there is no correlation between wanting to reduce
work hours and saying that the job is well-paid.
51. Although most correlations are significant, they are not noticeably high. The largest correlation
coefficient is 0.31 between high income and high promotion, and over two-thirds are less than 0.15 in
absolute value. One interpretation is that there may well be a trade-off between certain characteristics, in
the manner of a compensating differential. A job might be difficult or boring, but pay well, whereas
another might be both easy and boring. This will tend to reduce the correlation between the job quality
components.
DEELSA/ELSA/WD(98)5
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OVERALL MEASURES OF JOB QUALITY
52. This last section presents another approach to answering the question "Who’s got the good
jobs?", taking into account the correlations between the different constituent parts of job quality discussed
above.
53. Two measures of overall Job Quality are presented here. The first is overall job satisfaction, as
already discussed in Section 3. The second is based on the seven dummy variables for income, promotion,
hard work etc. presented in Section 2. To calculate a composite measure of job quality, the information
contained in these seven needs to be combined. One simple way of doing so is to count the number of
aspects, out of the seven above, for which an individual has a "good job". The resulting scale runs from
zero, for someone whose job is dissatisfying on all seven of the measures listed in Section 2 (i.e. in the
first seven panels of Table 2), to seven for someone whose job is of "good quality" on all seven measures.
Intermediate scores represent the varying degrees of job quality. For want of a better term, this has been
called the Job Quality Count. Over the 5 600 individuals for whom all of the relevant information is
available, the distribution of this indicator is as follows.
The Distribution of the Job Quality Count
Value Frequency Percentage Cumulative
0 135 2.41 2.41
1 446 7.96 10.37
2 905 16.15 26.52
3 1 272 22.70 49.21
4 1 305 23.29 72.50
5 946 16.88 89.38
6 460 8.21 97.59
7 135 2.41 100.00
Total 5 604 100.00
54. Both the median and the modal value of this variable are four, and its mean is 3.5. The average
worker in this dataset has a job that is of good quality on between three and four of the criteria listed in the
first seven panels of Table 2. Minorities of ten per cent have jobs that are of high quality on less than two
criteria or more than five criteria out of the seven.
55. Table 6 reports the results of a regression of these two measures of overall job quality on sex,
three age dummies, and country dummies (the omitted category for the latter is West Germany). This
table can be seen as the multivariate equivalent of Table 2. Ordered Probit techniques are used to estimate
the Overall Job Satisfaction and Job Quality Count equations16 (although an argument can be made that the
latter variable is cardinal).
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18
56. The results are consistent across the regressions. For both measures of job quality, males have
worse jobs than do women, and workers aged 45 to 65 have jobs of significantly higher quality than do
younger workers17 . The worst jobs, holding the sex- and age-mix of workers constant, are found in
Hungary, whereas the best ones are found in Austria and Ireland18 . It is notable how much worse (in terms
of the pseudo-R2) these regressions of job quality measures on sex, age and country do compared to the
regression of overall job satisfaction on the constituent parts of a good job presented in Table 4.
57. Using the same methodology as in Section 4, a "baseline" worker who is female, aged between
16 and 29 and lives in West Germany, has a predicted probability of 12 per cent of being completely
satisfied and 39 per cent of being completely or very satisfied. Changing the baseline person to a male
reduces these probabilities slightly to 10 and 35 per cent respectively, whereas increasing her age to
between 45 and 65 raises the probabilities to 18 and 50 per cent respectively. Last, the predicted
satisfaction probabilities of the baseline worker in Hungary are 5 and 22 per cent, whereas in Ireland they
are 17 and 50 per cent.
58. There are some notable differences in country estimates between the two equations. Ireland, the
Netherlands, Norway, the United Kingdom and the United States all do worse on the Job Quality Count
than in terms of overall job satisfaction. This could well result from aspects of the job that matter to
workers (and which therefore affect job satisfaction) but for which we do not have separate measures in
the ISSP data (and which thus do not appear in the Job Quality Count).
DEELSA/ELSA/WD(98)5
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CONCLUSION
59. Nearly twenty five years ago, Flanagan et al. (1974) argued persuasively that, to avoid worker
discontent, firms need to provide the right mix of wages and non-pecuniary job characteristics. They also
noted that the preferred mix likely differs between workers and may change as income rises.
60. Much of the analysis of the labour market that has appeared since Flanagan et al. seems to have
paid only scarce attention to the non-wage aspects of a job. One of the findings of this report is that, on the
contrary, nearly seven thousand workers in OECD countries say that the monetary rewards from working
come a long way behind other aspects of the job such as job security, job interest, promotion opportunities
and autonomy.
61. Turning from values to outcomes, six broad groups of attributes characterising good jobs were
identified: pay; hours of work; future prospects; how hard or difficult the job is; job content; and
interpersonal relationships. It was shown that there is a tendency for workers to be in jobs that exhibit
qualities the worker thinks are very important; to this extent, there is self-sorting of workers into jobs. All
of these outcome variables are shown to be significant components of workers’ job satisfaction. One
implication is that job satisfaction seems to summarise a great deal of information about jobs that is only
rarely measured in surveys. The analysis of job satisfaction information therefore likely provides a useful
complement to the standard analysis of wages and worker behaviour.
62. As these six job attributes are correlated amongst themselves (those doing badly on one measure
of job quality being more likely to do badly on others too), two summary job quality measures were
proposed. These provided consistent pictures with respect to the distribution of good jobs in the dataset
analysed: males have worse jobs than do women, and workers aged 45 to 65 have jobs of significantly
higher quality than do younger workers. Workers in Hungary have worse jobs than workers in Austria and
Ireland.
63. One advantage of the approach taken here, which consists in identifying the constituent parts of
good jobs, is that it allows us to say which aspects of work are dissatisfying for different groups of
workers. This is of importance if, as has been suggested above, (potentially) dissatisfied workers are less
likely to participate in the labour market, to stay in their job, and to be productive. In particular, we can
use some of the above results to the phenomenon of women’s increasing labour force participation: what
was satisfying for a largely male workforce may become less so as more women become active in the
labour market. Table 2 showed that women are less likely to report high pay and promotion opportunities,
but are also less likely to consider their job as difficult. One way of improving women’s jobs is thus to
make their pay and promotion more like men’s. However, Table 1 shows that this is not the whole story.
Women attach less importance than men to pay, but more importance to the social aspects of the job
(whether it is useful or helps others), and to flexible working hours. The mix of wages and non-pecuniary
aspects of the job may need to be revised to reflect women’s increasing participation.
64. A second policy implication concerns the encouragement of continuing participation by older
workers (in the context of ageing populations). The differences in job values and outcomes between
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20
workers over the age of 45 and those under 45 can be read off from Tables 1 and 2 (the same differences
are found comparing the over-55’s to the under-55’s). Older workers, as is true for all age groups, care the
most about job security. Relative to younger workers, they think that leisure time is less important, but
that job security and the social aspects of the job are more important. With respect to job outcomes, older
workers do relatively badly with respect to promotion opportunities (only 13 per cent of 55-65 year olds
rank these as high), but better with respect to hard work and good job content (reported by 47 and 70 per
cent of 55-65 year olds respectively). Continued participation by older workers will depend crucially on
the individuals concerned finding the jobs on offer attractive; and there is evidence that this attraction may
well depend upon a great deal more than wages and hours of work.
DEELSA/ELSA/WD(98)5
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NOTES
1. A recent summary of the literature linking job satisfaction to behaviour is provided in Warr (1998); an
interesting investigation using both individual and national time series data can be found in Flanagan et al.
(1974).
2. Some evidence is presented that overall job satisfaction acts as a summary measure of these different
aspects of job quality, a number of which are difficult to observe or measure. As such, the use of such
satisfaction information may help to explain workers’ behaviour better than data on, for example, pay and
hours. It is likely that there are trade-offs between wages and some of the other job quality components,
which implies omitted variable biases in the estimation of wages.
3. Israel was also surveyed in 1989, but this data is not used in the current analysis.
4. The separate job values figures for each of the nine individual countries are presented in Annex B, as are
their figures for the job outcome variables which will be discussed in Section 2. The figures by sex and by
age within each country turn out to be rather similar, which reduces worries about pooling data from the
different countries.
5. The same similarity in responses is found if we look at the percentage saying a job aspect is very important
or important (Table 1 reports the percentage saying "very important" only).
6. Two characteristics which do not immediately fall into the above taxonomy, but which would seem
important are the local environment in which job is located (not of the workplace, but of the
region/town/local area), and the degree of work-family conflict, although this may be partly picked up in
the different measures of hours of work.
7. In British data there is no difference in overall job satisfaction between workers with temporary jobs and
those with permanent job (see Clark, 1996).
8. The Eurobarometer survey 44.3 (carried out in February 1996) asked workers in 15 European countries a
broad set of questions about which parts of their job they liked and disliked. The data are unfortunately not
yet available.
9. Clark (1996) uses British Household Panel Survey (BHPS) data to show that those who wish to change their
hours of work (given their current hourly wage) are, ceteris paribus, far less satisfied than are those who are
content with their current hours. This is equally true whether the desired change is upward or downward.
10. Information on time taken to travel to work is contained in the BHPS dataset. It is negatively correlated
with several measures of job satisfaction; see Clark (1997).
11. Some more recent data, in Table 5.1 of OECD (1997a), does find higher reported job insecurity in the
United States than in most European countries.
DEELSA/ELSA/WD(98)5
22
12. More detail on inter-country differences in job satisfaction scores using this dataset can be found in
Blanchflower and Freeman (1997).
13. For ease of representation, the estimated "cut points" (which are used to calculate the probabilities that each
individual, as a function of his or her characteristics, will give the answers one through seven) are not
presented. The Ordered Probit technique is presented in Zavoina and McKelvey (1975).
14. The log-likelihood is a measure of how well the model explains the data. The "likelihood" is usually
considered to be between zero (for a model which explains nothing) and one (for perfect prediction); the log
of the likelihood thus varies from minus infinity to zero. The log-likelihood at zero (or L0) is that from a
model with no explanatory variables (only a constant), whereas the log-likelihood of the model with the
explanatory variables included (or L1) is less negative (i.e. the likelihood of the model explaining the data is
higher). The pseudo-R2 is just 1-L1/L0. If the model explains none of the variation in the data then L1=L0
and the pseudo-R2 is 0, whereas in the case of perfect prediction L1=0 and the pseudo-R2 equals 1.
15. As can be seen from the last column of Table 2, these are the mean characteristics for the sample, in the
sense that each of them describes more than fifty per cent of respondents.
16. For ease of representation, the estimated cut-points for the Ordered Probit equations have been left out of
this table.
17. Most of the econometric work on job satisfaction has found that women report higher levels of job
satisfaction than men (for example, Blanchflower and Oswald, 1998; Meng, 1990; Kalleberg and Loscocco,
1983; and Clark, 1997). Older workers are typically more satisfied than younger workers (Warr, 1992 and
Kalleberg and Loscocco, 1983), with evidence in the BHPS dataset of a U-shaped relationship between job
satisfaction and age, minimising in the mid-thirties (Clark, Oswald and Warr, 1996).
18. It would obviously be of interest to introduce other variables, such as income and education, here. There
are, however, significant problems of inter-country comparability with these variables, rendering such an
investigation problematic.
DEELSA/ELSA/WD(98)5
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FLANAGAN, R.J., STRAUSS, G. AND ULMAN, L. (1974), "Worker Discontent and Work Place
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Mean?", LAMIA, Université de Paris I, Discussion Paper 1997-1.
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Industrial and Organizational Psychology, Rand-McNally, Chicago.
MANGIONE, T.W. AND QUINN, R.P. (1975), "Job Satisfaction, Counterproductive Behavior, and Drug
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WARR, P.B. (1992), "Age and Occupational Well-Being", Psychology and Aging, 7, pp.37-45.
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(eds.), Understanding Quality of Life: Scientific Perspectives on Enjoyment and Suffering, New
York: Russell Sage, forthcoming.
ZAVOINA, R. AND MCKELVEY, W. (1975), "A Statistical Model for the Analysis of Ordinal Level
Dependent Variables", Journal of Mathematical Sociology, Summer, pp.103-20.
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VARIABLE DEFINITIONS
1) Pay
Income is High. Statements about the respondent’s job: My income is high - strongly agree or agree.
2) Hours of work
Would Like to Spend Less Time in Job. Suppose you could change the way you spend your time, spending
more time on some things and less time on others. Which of the things on the following list would you
like to spend more time on, which would you like to spend less time on and which would you like to
spend the same amount of time on as now?
Q.1a Change the way to spend the time: Time in a paid job?
- A bit less time or Much less time
3) Future prospects- promotion and job security
Opportunities for Advancement are High: Statements about the respondent’s job: My opportunities for
advancement are high - strongly agree or agree.
Job Secure. My job is secure - strongly agree or agree.
4) How difficult is the job?
Hard Work. Based on answers to the six following questions.
How often do you come home from work exhausted?
How often do you have to do hard physical work?
How often do you find your work stressful?
How often do you work in dangerous conditions?
How often do you work in unhealthy conditions?
How often do you work in physically unpleasant conditions?
All of these are coded as:
1. Always
2. Often
3. Sometimes
4. Hardly ever
5. Never
Dichotomous variables were created, with 1 representing Always, Often or Sometimes, and 0
representing Hardly ever or Never. Then the sum of these six dummies was calculated. The resulting
variable (which is analogous to the Caseness scale of individual well-being in Psychology) counts the
number of times (out of six) the respondent reports a ’bad’ outcome with respect to job unpleasantness or
difficulty. This variable runs from zero, for those with no such outcomes, to six, for those whose jobs are
DEELSA/ELSA/WD(98)5
26
at least sometimes unpleasant on all of the six criteria above. This method allows six separate, but related,
job measures to be combined into one1 . The distribution of this variable is as follows:
Value Frequency Percentage Cumulative
Percentage
0 242 3.64 3.64
1 704 10.59 14.23
2 1 986 29.88 44.11
3 1 470 22.12 66.23
4 941 14.16 80.38
5 679 10.22 90.60
6 625 9.40 100.00
Total 6 647 100.00
The majority of workers report jobs which are hard on 2 or 3 measures out of the six. Twenty per cent
have jobs which are hard on four or more measures.
Last, a dummy variable was created from this summary measure for those workers reporting
three or more such bad outcomes. This dummy hence achieves a value of one for 56 per cent of the
sample.
5) Job content: interest, prestige and independence
Good Job Content. Based on answers to the six following questions.
How often are you bored at work? This variable has been recoded as follows:
1. Never
2. Hardly ever
3. Sometimes
4. Often
5. Always
Statements about the respondent’s job: My job is interesting
Statements about the respondent’s job: In my job I can help other people
Statements about the respondent’s job: My job is useful to society
Statements about the respondent’s job: I can work independently
All coded as:
1. Strongly agree
2. Agree
3. Neither agree nor disagree
4. Disagree
5. Strongly disagree
And which of the following statements about your work is most true?
1. My job allows me to design or plan most of my daily work
1. If factor analysis is used to create the first principal component, which is a linear combination of the six
measures, all six measures are given almost equal weighting. This supports the simple adding-up inherent in
the calculation of the Caseness-type measure. In addition, the results with the individual components were
always consistent with those using the summary measure.
DEELSA/ELSA/WD(98)5
27
2. My job allows me to design or plan parts of my daily work
3. My job does not really allow me to design or plan my daily work
As above, dichotomous variables were created, with 1 representing (for bored at work) Never or
Hardly ever, (for the four statement questions) Strongly Agree or Agree, and (for the design of daily
work) the designing of most or part of daily work. The sum of these six dummies, which runs from zero to
six, is a positive measure of job content. The distribution of this variable is as follows:
Value Frequency Percentage Cumulative
Percentage
0 99 1.49 1.49
1 308 4.64 6.13
2 460 6.93 13.06
3 751 11.31 24.37
4 1 349 20.32 44.70
5 1 747 26.32 71.02
6 1 924 28.98 100.00
Total 6 638 100.00
Almost thirty per cent of workers have jobs which are satisfying on all six content measures; on the other
hand a quarter have jobs which are satisfying on three or less measures.
A dummy variable was created from this summary measure for those workers reporting more than four
positive personal control, interest and usefulness aspects of their job. This dummy has a value of one for
55 per cent of the sample.
6) Interpersonal relationships
Good Relations at Work. The sum of two dichotomous variables based on answers to the following two
questions:
Relations at the respondent’s workplace: Between management and employees
Relations at the respondent’s workplace: Between workmates / colleagues
Both of these are coded as:
1. Very good
2. Quite good
3. Neither good nor bad
4. Quite bad
5. Very bad
A dummy variable was created for those reporting Very Good or Quite Good relations with both
management and with colleagues (68 per cent of the sample). Nine per cent of the sample reported worse
than quite good relations with both management and with colleagues, and 23 per cent reported worse than
quite good relations with either management or with colleagues but not with both.
DEELSA/ELSA/WD(98)5
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ANNEX - TABLES
DEELSA/ELSA/WD(98)5
29
Table 1. Job Values: What Is Important to Workers?
Percentage Saying "Very Important"
Western
Women Men 16 to 29 30 to 44 45 to 65 Europe USA Hungary Total
High Income 22.4 ** 26.1 23.6 24.2 24.5 22.1 ** 24.7 46.1 24.1
Leaves a Lot of Leisure Time
11.1 ** 12.7 14.8 ** 11.9 9.5 12.0 ** 5.8 19.2 11.9
Flexible Working Hours
19.9 ** 16.0 18.2 ** 19.6 16.5 17.5 ** 16.9 25.6 18.1
Good Opportunities for Advancement
29.9 30.1 32.8 ** 27.2 30.4 29.6 ** 40.6 19.4 30.0
Job Security 59.9 58.7 55.4 ** 58.1 63.8 60.4 ** 52.7 57.6 59.3
Interesting Job48.7 48.7 54.3 ** 46.2 46.4 51.1 ** 44.0 28.7 48.7
Allows to Work Independently
31.6 ** 35.8 32.8 33.9 33.9 35.2 ** 27.3 23.9 33.6
Allows to Help Other People
25.8 ** 19.3 22.0 ** 21.3 24.7 22.8 ** 25.1 18.8 22.7
Useful to Society
26.7 ** 23.3 22.0 ** 24.1 28.6 23.8 ** 29.1 33.8 25.1
Note : Weighted Data. * = significant difference at the five per cent level;
** = significant difference at the one per cent level.
Source : 1989 International Social Survey Program Data
DEELSA/ELSA/WD(98)5
30
Table 1a. Job Values: What is Important to Workers? Country Results
Percentage Saying "Very Important"
Women Men 16 to 29 30 to 44 45 to 65 Total
High Income
West Germany 22.7 29.3 31.5 23.7 23.6 25.9
UK 21.8 22.3 21.1 25.3 19.5 22.0
USA 23.3 26.4 26.7 23.8 24.0 24.7
Austria 29.2 34.5 28.8 32.8 33.1 31.7
Hungary 44.6 48.0 46.2 43.5 48.5 46.1
Netherlands 9.8 15.1 13.7 10.2 13.4 12.3
Italy 26.5 32.6 30.3 32.0 26.7 29.4
Ireland 24.2 28.9 20.2 33.4 24.2 26.5
Norway 10.5 13.6 12.6 10.8 13.0 12.1
Leaves a Lot of Leisure Time
West Germany 21.4 18.8 29.7 20.8 13.0 20.2
UK 6.8 9.3 9.5 6.5 8.4 8.0
USA 4.4 7.6 9.2 5.4 3.6 5.8
Austria 21.5 20.9 26.4 23.3 15.7 21.2
Hungary 18.7 19.8 22.2 21.9 14.8 19.2
Netherlands 5.6 8.7 7.5 7.3 6.1 7.0
Italy 14.4 18.6 20.2 18.3 12.4 16.4
Ireland 5.4 8.4 8.6 8.3 3.8 6.8
Norway 3.8 6.5 5.9 5.5 4.1 5.2
Flexible Working Hours
West Germany 17.7 17.7 21.4 19.5 13.8 17.7
UK 18.1 11.6 14.3 15.1 15.4 15.0
USA 17.9 15.6 19.3 19.3 12.1 16.9
Austria 28.6 27.1 30.1 29.0 25.4 27.9
Hungary 28.5 22.4 28.8 25.9 23.3 25.6
Netherlands 14.0 11.4 10.4 16.2 10.7 12.8
Italy 24.2 21.5 25.4 27.5 17.4 22.9
Ireland 20.8 13.3 14.7 21.3 14.9 17.2
Norway 13.9 8.9 9.0 11.8 13.3 11.3
Good Opportunities for Advancement
West Germany 27.2 27.9 35.9 26.3 22.5 27.5
UK 34.3 34.2 38.3 31.5 34.0 34.3
USA 40.9 40.3 42.7 39.7 40.1 40.6
Austria 42.6 42.9 47.8 40.1 40.7 42.7
Hungary 18.9 19.8 14.2 16.7 25.2 19.4
Netherlands 26.1 29.4 32.8 21.1 30.7 27.7
Italy 30.5 35.0 34.1 30.9 33.1 32.7
Ireland 35.3 37.1 37.8 35.8 35.3 36.2
Norway 10.6 9.7 11.8 7.5 11.3 10.1
Job Security
West Germany 54.2 59.4 51.5 55.4 61.4 56.7
UK 64.0 60.8 60.2 61.8 64.8 62.4
USA 54.2 50.8 49.7 50.4 57.7 52.7
Austria 71.3 69.3 64.9 68.3 76.0 70.4
Hungary 60.1 54.7 56.1 59.5 56.8 57.6
Netherlands 32.7 39.2 32.0 36.3 39.3 35.8
Italy 73.9 66.7 63.9 66.8 78.1 70.5
Ireland 59.9 62.1 50.2 67.4 62.8 60.9
Norway 69.3 63.5 65.2 65.2 68.8 66.3
DEELSA/ELSA/WD(98)5
31
Table 1a.(con’t) Job Values: What is Important to Workers? Country Results
Women Men 16 to 29 30 to 44 45 to 65 Total
Interesting Job
West Germany 58.0 54.2 64.1 55.4 51.2 56.2
UK 47.3 48.9 49.2 47.8 47.5 48.1
USA 44.7 43.2 48.9 42.1 42.4 44.0
Austria 60.9 63.9 69.9 62.4 56.4 62.3
Hungary 26.4 31.3 31.6 26.2 29.0 28.7
Netherlands 37.4 42.0 45.6 33.8 40.6 39.5
Italy 48.9 53.7 56.8 52.8 45.8 51.2
Ireland 46.6 44.0 50.0 46.2 40.8 45.4
Norway 57.7 47.7 58.3 48.8 50.4 52.5
Allows to Work Independently
West Germany 43.7 47.0 47.7 46.8 42.4 45.3
UK 19.6 21.3 19.6 18.5 22.9 20.4
USA 26.2 28.8 27.8 27.4 26.8 27.3
Austria 59.3 62.1 62.2 66.4 55.3 60.6
Hungary 19.0 29.5 18.0 28.2 23.8 23.9
Netherlands 26.9 36.0 26.3 29.9 37.9 31.1
Italy 27.0 40.2 36.6 36.2 28.5 33.3
Ireland 24.2 23.9 22.3 27.6 21.8 24.1
Norway 28.3 29.6 25.2 30.8 31.2 29.0
Allows to Help Other People
West Germany 23.1 16.5 25.8 18.5 16.9 19.9
UK 22.0 19.1 21.7 18.1 22.3 20.6
USA 27.4 22.4 25.3 23.0 27.6 25.1
Austria 38.7 29.4 31.8 37.4 34.3 34.4
Hungary 16.8 21.1 16.0 18.0 21.4 18.8
Netherlands 25.9 18.2 16.6 20.7 30.6 22.3
Italy 26.2 22.1 23.3 25.2 24.1 24.2
Ireland 24.2 15.4 18.1 21.4 20.1 20.0
Norway 22.6 11.2 16.9 12.4 21.5 16.7
Useful to Society
West Germany 22.0 20.8 25.0 20.3 19.7 21.4
UK 24.8 20.5 21.8 20.4 25.8 22.8
USA 28.7 29.5 29.0 27.8 30.6 29.1
Austria 32.9 30.0 27.7 31.1 34.9 31.6
Hungary 31.5 36.4 24.5 34.8 38.9 33.8
Netherlands 22.9 17.7 11.8 19.7 30.7 20.5
Italy 30.8 28.8 32.3 30.6 27.4 29.8
Ireland 25.8 17.0 17.0 25.4 21.2 21.6
Norway 23.3 16.2 15.8 15.9 28.0 19.6
DEELSA/ELSA/WD(98)5
32
Table 2. Eight measures of Job Quality in OECD Countries
Western
Women Men 16 to 29 30 to 44 45 to 65 Europe USA Hungary Total
Percentage saying that their income is high
17.5 ** 25.5 20.9 22.2 23.4 23.0 ** 26.1 9.9 22.2
Percentage saying that they would like to spend less time in their job
24.3 ** 30.3 21.0 ** 31.8 28.6 26.5 ** 31.7 30.6 27.4
Percentage saying that their opportunities for advancement are high
18.9 ** 26.4 30.5 ** 23.0 16.5 22.8 ** 36.2 9.2 23.3
Percentage saying that their job is secure
73.2 71.4 70.8 72.0 73.6 71.8 75.4 70.7 72.1
Percentage reporting hard work
47.2 ** 62.1 62.1 ** 55.4 50.6 54.8 ** 56.0 65.7 55.9
Percentage reporting good job content
55.8 55.2 45.8 ** 57.1 62.7 54.9 56.1 59.0 55.4
Percentage reporting good relations at work
69.4 * 66.5 66.4 ** 65.3 72.1 69.0 ** 61.3 64.6 67.7
Percentage reporting high job satisfaction
42.1 * 39.2 37.7 ** 38.1 45.9 42.0 ** 49.1 13.1 40.4
Note: Weighted Data. * = significant difference at the five per cent level;
** = significant difference at the one per cent level.
Source: 1989 International Social Survey Program Data
DEELSA/ELSA/WD(98)5
33
Table 2a. Eight measures of Job Quality (Country Results)
Measures of Job Quality
Women Men 16 to 29 30 to 44 45 to 65 Total
Percentage saying that their income is high
West Germany 23.5 34.3 25.4 33.9 31.5 30.4
UK 14.4 20.1 19.9 16.5 17.4 17.7
USA 20.0 31.7 20.4 27.6 29.0 26.1
Austria 29.8 28.6 29.9 33.4 23.0 29.1
Hungary 8.3 11.2 11.8 7.6 11.5 9.9
Netherlands 9.3 20.4 15.5 12.6 25.3 16.4
Italy 24.8 30.7 29.6 27.4 28.6 28.4
Ireland 18.3 27.2 20.0 27.2 24.6 24.0
Norway 12.3 25.2 14.9 20.3 22.6 19.5
Percentage saying that they would like to spend less time in their job
West Germany 26.3 40.8 32.4 33.0 36.4 34.0
UK 36.4 41.2 31.9 42.4 41.3 39.0
USA 30.1 33.5 22.8 35.6 34.5 31.7
Austria 18.4 20.4 17.0 22.7 18.7 19.4
Hungary 29.2 32.0 22.7 36.3 30.0 30.6
Netherlands 14.9 32.1 15.8 28.6 27.9 24.0
Italy 21.3 23.0 16.9 28.0 21.0 22.1
Ireland 16.0 29.3 16.8 31.1 19.8 23.1
Norway 22.4 22.2 15.9 27.0 24.3 22.3
Percentage saying that their opportunities for advancement are high
West Germany 22.5 28.8 34.2 27.8 18.0 26.5
UK 17.8 26.3 32.9 23.7 13.0 22.7
USA 32.8 39.4 42.7 37.9 27.9 36.2
Austria 24.7 36.5 38.8 32.2 21.8 31.6
Hungary 10.2 8.3 9.9 9.7 7.9 9.2
Netherlands 16.0 28.6 34.4 20.3 17.0 24.1
Italy 13.4 27.4 25.5 20.4 21.1 22.0
Ireland 24.1 30.1 39.1 26.5 17.3 28.0
Norway 9.3 13.1 13.9 11.8 8.7 11.4
Percentage saying that their job is secure
West Germany 82.9 87.0 85.6 85.5 85.4 85.5
UK 66.3 55.4 63.6 60.0 56.8 59.9
USA 74.1 76.6 75.6 76.7 73.4 75.4
Austria 88.2 86.1 82.3 87.8 91.8 87.0
Hungary 74.4 67.5 69.1 72.6 69.2 70.7
Netherlands 67.1 73.8 74.4 67.3 75.3 71.4
Italy 70.3 71.9 58.8 74.0 78.0 71.3
Ireland 73.9 67.1 66.7 72.4 69.3 69.5
Norway 66.1 62.9 58.8 63.9 69.8 64.3
DEELSA/ELSA/WD(98)5
34
Table 2a.(con’t) Eight measures of Job Quality (Country Results)
Measures of Job Quality
Women Men 16 to 29 30 to 44 45 to 65 Total
Percentage reporting hard work
West Germany 43.7 54.6 55.6 49.8 46.5 50.6
UK 44.7 66.0 61.4 56.3 54.3 57.0
USA 44.9 66.1 60.4 58.5 48.4 56.0
Austria 49.9 63.6 64.3 50.9 57.8 57.8
Hungary 54.7 75.2 71.1 66.9 59.3 65.7
Netherlands 64.4 75.7 72.7 72.3 69.1 71.7
Italy 35.3 41.9 47.7 40.2 31.3 39.3
Ireland 30.9 52.7 47.1 45.3 42.0 44.9
Norway 50.0 60.0 70.2 52.4 47.5 55.7
Percentage reporting good job content
West Germany 51.3 55.8 50.2 54.2 57.8 54.2
UK 54.2 51.5 46.7 49.9 61.1 52.6
USA 58.5 53.9 40.3 60.8 63.6 56.1
Austria 59.9 61.3 56.0 63.1 63.8 60.7
Hungary 55.4 62.1 41.4 62.8 68.0 59.0
Netherlands 60.3 51.1 46.5 56.2 61.9 54.3
Italy 42.6 45.0 31.3 42.4 57.0 44.1
Ireland 51.5 58.6 44.2 64.3 59.4 56.1
Norway 59.7 57.6 45.2 60.3 67.9 58.6
Percentage reporting good relations at work
West Germany 78.5 82.6 79.8 84.4 79.0 81.1
UK 73.4 61.4 63.6 68.4 66.9 66.6
USA 62.4 60.4 60.1 57.5 68.4 61.3
Austria 70.6 69.1 69.8 65.2 75.0 69.7
Hungary 66.3 63.2 55.2 62.4 75.7 64.6
Netherlands 60.5 62.5 62.2 59.4 66.0 61.8
Italy 66.3 54.3 64.8 51.5 63.4 58.9
Ireland 82.2 77.1 76.4 79.2 82.1 79.0
Norway 69.3 68.7 65.5 67.0 74.6 68.9
Percentage reporting high job satisfaction
West Germany 43.9 43.1 38.9 43.9 47.1 43.4
UK 39.6 38.6 35.6 36.2 45.3 39.1
USA 54.4 44.3 43.7 48.1 55.4 49.1
Austria 51.8 43.7 46.5 42.1 53.7 47.1
Hungary 11.5 14.5 9.9 9.6 20.8 13.1
Netherlands 42.7 38.7 40.0 36.8 46.5 40.1
Italy 33.9 33.8 29.4 30.0 42.5 33.9
Ireland 55.4 47.5 49.0 50.0 52.1 50.3
Norway 42.7 41.4 36.2 42.9 45.7 42.0
DEELSA/ELSA/WD(98)5
35
Table 3. Job Values and Job Outcomes
Income very important?
No Yes
Percentage with
high income 21.5 24.9
Leisure time very important?
No Yes
Percentage wanting
to work less hours 26.6 33.5
Promotion very important?
No Yes
Percentage with high
promotion opportunities 19.6 33.1
Job security very important?
No Yes
Percentage with
high job security 69.1 74.4
Interesting job very important?
No Yes
Percentage not
bored at work 72.7 77.7
Interesting job very important?
No Yes
Percentage with
interesting job 70.0 82.2
Independent work very important?
No Yes
Percentage who plan
working day 72.7 78.9
Independent work very important?
No Yes
Percentage who
work independently 73.1 86.5
Job which helps others very important?
No Yes
Percentage with job
which helps others 61.1 79.3
Useful job very important?
No Yes
Percentage with job
which is useful 65.6 83.9
Note: Weighted Data.
Source: 1989 International Social Survey Program Data
DEELSA/ELSA/WD(98)5
36
Table 4. Overall Job Satisfaction Regressions on the Separate Components of Job Quality
All Women Men 16-29 30-44 45-65
High Income 0.376 0.276 0.450 0.269 0.355 0.479
(0.037) (0.062) (0.046) (0.068) (0.059) (0.068)
Want to Spend Less Time In Job -0.293 -0.355 -0.250 -0.357 -0.260 -0.301
(0.031) (0.048) (0.040) (0.059) (0.047) (0.057)
Good Promotion Opportunities 0.385 0.412 0.390 0.457 0.464 0.263
(0.036) (0.060) (0.046) (0.062) (0.058) (0.076)
Job Secure 0.250 0.264 0.241 0.251 0.250 0.243
(0.033) (0.053) (0.043) (0.060) (0.052) (0.063)
Hard Work -0.188 -0.194 -0.150 -0.077 -0.201 -0.249
(0.030) (0.046) (0.040) (0.054) (0.046) (0.056)
Good Job Content 0.547 0.530 0.556 0.539 0.543 0.492
(0.031) (0.047) (0.040) (0.056) (0.048) (0.058)
Good Relations at Work 0.669 0.701 0.643 0.601 0.704 0.691
(0.033) (0.052) (0.043) (0.058) (0.051) (0.064)
N 5593 2334 3259 1671 2301 1621
Log Likelihood -7037.27 -2920.67 -4100.52 -2199.75 -2820.82 -1978.89
Log Likelihood at zero -7908.88 -3265.97 -4631.84 -2452.45 -3203.14 -2215.81
Pseudo-R20.110 0.106 0.115 0.103 0.119 0.107
Source: 1989 International Social Survey Program Data
DEELSA/ELSA/WD(98)5
37
Table 4a. Predicted probabilities of overall job statisfaction from Table 4.
Percentages
All Women Men
P(Completely P(Completely or P(Completely P(Completely or P(Completely P(Completely or
Satisfied) Very Satisfied) Satisfied) Very Satisfied) Satisfied) Very Satisfied)
Base* 15.8 51.8 17.9 56.2 14.2 48.5
Base+high income 26.6 66.3 26.0 66.7 26.8 66.0
Base+ want to work less 9.8 40.2 10.1 42.1 9.3 38.7
Base+ high promotion opportunities 26.8 66.7 30.6 71.5 24.8 63.8
Base+ low job security 10.5 41.9 11.8 45.7 9.5 39.1
Base+ not difficult job 20.8 59.2 23.4 63.6 17.9 54.5
Base+ not good job content 6.1 30.8 7.3 35.4 5.2 27.7
Base+ not good relations at work 4.7 26.7 5.2 29.3 4.3 24.8
* Low income, do not want to work less, low promotion opportunities, high job security, difficult job, job with good job content
and good relations at work.
DEELSA/ELSA/WD(98)5
38
Table4b. Interactions between Values and
Outcomes in Job Satisfaction Regressions
High Income and -.044
Income very important (.070)
Want to work less and -.364
Leisure time very important (.069)
High Promotion and .062
Promotion very important (.060)
High Job Security and .141
Job Security very important (.035)
Good Job Content and .181
Interesting Job very important (.040)
Good Job Content and .029
Independent work very important (.040)
Good Job Content and .186
Job which helps others very important (.045)
Good Job Content and .139
Useful Job very important (.043)
DEELSA/ELSA/WD(98)5
39
Table 5. Correlations Between Measures of Job Quality
High Income Want to Spend Good Promotion Job Secure Hard Work Good Job Good Relations
Less Time In Job Opportunities Content at Work
High Income 1
Want to Spend Less Time In Job 0.021 1
Good Promotion Opportunities 0.3103** -0.0363** 1
Job Secure 0.1711** -0.0271* 0.1582** 1
Hard Work -0.0862** 0.0499** -0.0480** -0.0720** 1
Good Job Content 0.1208** -0.0403** 0.1561** 0.1357** -0.0620** 1
Good Relations at Work 0.1110** -0.0893** 0.1161** 0.1328** -0.1598** 0.1888** 1
Note: * significant at the five per cent level; ** significant at the one per cent level.
Source: 1989 International Social Survey Program Data
DEELSA/ELSA/WD(98)5
40
Table 6. Measures of Overall Job Quality Regressions:
Sex, Age and Country
Overall Job Satisfaction Job Quality Count
Male -0.092 -0.080
(0.026) (0.028)
Age 30-44 0.071 0.046
(0.031) (0.033)
Age 45-65 0.278 0.156
(0.033) (0.036)
United Kingdom -0.064 -0.405
(0.053) (0.057)
USA 0.107 -0.116
(0.055) (0.059)
Austria 0.133 0.141
(0.055) (0.059)
Hungary -0.494 -0.456
(0.060) (0.063)
Netherlands -0.023 -0.387
(0.058) (0.063)
Italy -0.150 -0.119
(0.061) (0.066)
Ireland 0.227 0.052
(0.065) (0.068)
Norway 0.003 -0.238
(0.052) (0.057)
N6902 5604
Log Likelihood -9655.88 -10287.72
Log Likelihood at zero -9787.2 -10405.8
Pseudo-R20.013 0.011
Source: 1989 International Social Survey Program Data
DEELSA/ELSA/WD(98)5
41
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... The literature also contents that job intensity decreases job satisfaction (Bohle et al., 2011;Diaz et al., 2012). Furthermore, promotion opportunities have been identified as contributing to job satisfaction (Clark, 1998;Clark et al., 2009;Kosteas, 2011). Finally, in a similar vein to what is developed in the previous section, we control for the effect of precedent downsizing in the company. ...
... The literature also contents that job intensity decreases job satisfaction (Bohle et al., 2011;Diaz et al., 2012). Furthermore, promotion opportunities have been identified as contributing to job satisfaction (Clark, 1998;Clark et al., 2009;Kosteas, 2011). Finally, in a similar vein to what is developed in the previous section, we control for the effect of precedent downsizing in the company. ...
Article
Drawing on the literature on innovation climate and employee attitudes, we discuss how innovations could impact job satisfaction. Using lagged predictors and relevant control variables, we investigate empirically this relationship on a large sample of French firms. Our estimation results show that employees in companies that engage in innovation activities are more likely to report increased job satisfaction. Moreover, building on previous organizational research arguing that layoffs are likely to create detrimental workplace atmosphere and conditions, we test whether the relationship between innovation and job satisfaction is moderated by downsizing decisions among the examined firms. We draw several theoretical and managerial implications.
... pay, hours of work, skill requirements, job content, etc.) and on aspects of the whole work environment (health and safety at work, health insurance coverage, working conditions, career prospects, training, etc.). See J. Clark (1998). On this point, in order to provide a framework for the analysis of work quality, the Commission suggests two broad dimensions partially different from those elaborated by scholars: 1) Objective and intrinsic characteristic of the job (including: job satisfaction, remuneration, non-pay rewards, working time, skills and training prospects for career advancement, job content, match between jobs characteristics and worker characteristics); 2) the work and wider labour market context (gender equality, health and safety, flexibility and security, access to jobs, work-life balance, social dialogue and worker involvement, diversity and non discrimination) (ibid. ...
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The process of Europeanisation of industrial relations has emerged as a key trend in the European Union since the ratification of the Treaty of Maastricht. Social dialogue has been fostered, new directives in the field of social policy have been issued, the sectoral social dialogue has been strengthened, and new governance methods are slowly emerging. Quality and benchmarking aspects have entered into the European discussion, first in the field of employment policy, then in working conditions issues. The present report seeks to evaluate the quality of European industrial relations in a global context based on the existing literature. The report identifies certain quality criteria for assessing the effectiveness of European industrial relations and engages in benchmarking the European industrial relation systems against those of Japan, the Unites States, Russia and the Candidate Countries.
... Besides individual differences, cross-national differences in institutional and cultural backgrounds also play a key role in the job satisfaction of workers (Clark, 1998). Several studies focus on the direct influence of a country's cultural and socio-economic characteristics on job satisfaction (Munoz de Bustillo Llorente and Fernandez Macias, 2005;Jones and Sloane, 2009), with the aim of explaining cross-national differences in job satisfaction levels. ...
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Purpose This paper aims to contribute to the body of research on job satisfaction as a subjective dimension of the quality of working life. Specifically, it addresses the comparison of job satisfaction between native-born and foreign-born workers in 28 European countries. Design/methodology/approach A multilevel modelling framework is used for exploring the variability associated with every hierarchical level (individuals constitute the first-level units, combinations country-activity sector are the second-level units and countries are the third-level units). Findings The country-specific native-migrant gap in job satisfaction displays some heterogeneity across countries when accounting for socio-demographic and job-related characteristics. Country-level factors have a significant effect on job satisfaction score of all resident workers. Nevertheless, they do not moderate significantly the effect of immigrant status on job satisfaction across countries. Research limitations/implications The unavailability of data on migrants' country of origin and duration of stay in the host country prevents from exploring in more details the integration issues of migrants. Social implications Job satisfaction of migrant workers, as an indicator of their working conditions, is fundamental for evaluating the degree of social integration of migrants in their host countries Originality/value A distinctive trait of this research is the use of the 2013 ad hoc EU-SILC module on subjective well-being, which contains subjective evaluations of the satisfaction with the job as well as with other different life domains. Further distinctive aspects are the investigation of (1) the direct effect of country-level factors on job satisfaction and (2) whether country-level factors mediate the effect of the immigrant status on job satisfaction.
... Nouf-Latif et al. 2019a). The concepts of health and work are examined in this context as having interrelated consequences for each other, for example, the notion that health, or wellbeing, is affected by different aspects of work and work-life (Clark 1998;Nouf-Latif et al. 2019a, 2019bPagán 2007;Pearson 2008;Yeh 2015). ...
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The aim of this article is to broaden the understanding of how Swedish disability policies are constructed to meet the objectives of the ratified UN Convention on the Rights of Persons with Disabilities (CRPD) regarding active citizenship and full participation on an equal basis with others. The study examines two policy domains: health and employment. Recently issued legal documents are analyzed using the approach of directed content analysis and the theories of 'social risk' and 'governance'. The results suggest that the policy area of employment implicitly and explicitly overshadows the policy area of health and related rights accounted for in the CRPD. A more nuanced perspective in disability policies concerning employment in relation to active citizenry and full participation is required, accompanied by social policy schemes that encompass the perspective of the CRPD as a whole in all support-to-work services, instead of the limited focus of finding full-time employment.
... The earlier studies addressing country and cultural variation primarily focused on developed market economies (A. Clark 2005; A. E. Clark 1997Clark , 1998A. E. Clark & Oswald 1996;Curry et al. 1986;Fassina et al. 2008;Freeman 1977;Gazioglu & Tansel 2006;Hamermesh 1977Hamermesh , 1999 Vecernik 2003). ...
Experiment Findings
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Starting from 1930’s, there has been numerous studies in social sciences, business and organizational psychology on job satisfaction and dissatisfaction in relation to motivation and environment factors. In many studies, motivation has been considered as primary determinant of job satisfaction, while the job dissatisfaction has been considered as result of ‘conditions that surround the doing of the job’ such as working (physical) conditions, salary, company policies, job security, quality/style of supervision, and co-work relations or relation with others. According to Herzberg, these ‘hygiene factors’ (dissatisfying experiences: extrinsic/ non-job-related factors) are not intrinsic part of a job but they refer to the environment and have the function of preventing job dissatisfaction. To him, the factors leading to job satisfaction are separate and distinct from those that lead to job dissatisfaction and the lack of satisfaction does not equate to dissatisfaction. The present paper primarily deals with the job satisfaction and dissatisfaction of Bangladeshi workers in South Korea from Herzberg ‘Two Factors Theory’ perspective (‘Motivation’ and ‘Hygiene factors’). The paper is primarily based on a survey conducted on 200 Bangladeshi migrant workers in Korea in 2015. The findings of the survey show that job satisfaction and dissatisfaction of Bangladeshi workers in Korea are caused by different dependent and independent set of factors. These factors cannot be completely isolated from one another. There are both dependent and independent factors that separately give indication of their relative importance to job satisfaction of different type of Bangladeshi workers in Korea.
... On the other hand, that study also determined that females deem good colleagues, a good boss, and the importance of the job to be more important than do males. Clark (1998) presented that nationality has a considerable effect on the importance of intrinsic and extrinsic work factors. It has been indicated that in individualistic cultures, workers tend to be self-motivated, self-sufficient, and hold their individual interests as most important (Hofstede, 1991). ...
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This study analyzes the effects of each of three dimensions of job quality on organizational commitment and job satisfaction. The interactions between job quality and socioeconomic status also are examined to understand the relationship between job quality and organizational commitment and job satisfaction. This study found that all three dimensions of job quality – quality of income, job security, and working environment – have linear effects on organizational commitment and job satisfaction. In addition, the relationship between job quality as a whole and organizational commitment and job satisfaction varies depending on socioeconomic status. This study showed the dual role of socioeconomic status in that the relationship between job quality and organizational commitment and job satisfaction is more accelerated for workers with high socioeconomic status, while the effects of job quality and socioeconomic status on organizational commitment and job satisfaction offset each other where job quality is lower than average.
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This study interrogates the Work Orientation module of the International Social Survey Programme (ISSP) across three waves (1997, 2005 and 2015) to understand the job values of New Zealanders. It finds that men and women are more similar than different in their job values, that full‐timers are more concerned with income and career prospects than part‐timers, and that higher education tends to raise expectations of having an interesting job and a high level of pay. New Zealanders have become somewhat more altruistic at work, confirming the image of the ‘helpful Kiwi’, but their job values have not shifted much across these surveys and are similar to those of employees in other developed countries. The broad pattern is that a vital extrinsic factor, job security, and the intrinsic quality of work out‐rank the value of the extrinsic factors of high income and career prospects for New Zealanders.
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Previous research has established that low-wage earners have on average lower job satisfaction. However, several studies have found personal characteristics, such as gender, age and educational level, moderate this negative impact. This article demonstrates additional factors at the household level, which have not yet been empirically investigated, and which may exacerbate gender differences. The authors analyse the job satisfaction of low-wage earners depending on the contribution of individual earnings to the household income and on household deprivation using the 2013 special wave of the EU-SILC for 18 European countries. The study finds that single earners in low-wage employment report lower job satisfaction whereas low-wage employment does not seem to make a difference for secondary earners. Furthermore, low-wage earners' job satisfaction is linked with the ability of their household to make ends meet.
Chapter
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Paid employment has a substantial impact on the well-being of most adults. This chapter examines the nature of employee well-being and the key features of jobs and people that affect well-being. The proposed framework distinguishes between feelings that are context-specific (e.g., satisfaction with one's job) and those that are context-free (e.g., life satisfaction). Three principle axes for the measurement of both forms of well-being are described, ranging from displeasure to pleasure, from anxiety to comfort, and from depression to enthusiasm. Ten key job features have been found to be associated with these axes of employee well-being. Stable personality dispositions, in terms of trait negative affectivity and trait positive affectivity, are also shown to be important, as are sociodemographic features such as age and gender. The research reviewed indicates that greater employee well-being is significantly associated with better job performance, lower absenteeism, reduced probability of leaving an employer, and the occurrence of more discretionary work behaviors. However, well-being is only one influence on these measures; other organizational and individual factors also have substantial impact. (PsycINFO Database Record (c) 2012 APA, all rights reserved)
Chapter
This final chapter reviews the direct and indirect effects of the 2008 financial crisis on the project-finance market. From the 1980s until 2008, the use of project finance had continued to expand steadily around the world, only marginally affected by previous financial crises such as the Asian crisis of 1997, or the collapse of Enron in 2001. However the challenges now facing the project-finance market are greater in scale. Although banks’ credit losses on project-finance loans were not significant after 2008, liquidity of such loans has been a major issue, accentuated by the ‘Basel III’ requirements. The encouragement of non-bank lenders into the project-finance market, especially for infrastructure, has been a priority in the countries worst affected by declines in bank lending, and improving the credit risk of project-finance transactions is seen as a key part of this process. New models for project-finance structures may be relevant in a few market sectors. Having said this, the major rôle played by commercial banks in the project-finance market may diminish somewhat overall, and decrease considerably in some markets, but is unlikely to disappear. ¦ Keywords: financial crisis (2008); commercial banks; project finance; Enron; non-bank lenders; credit risk; bank lending; market developments. ¦ Copyright © 2014, 2002 YCL Consulting Ltd. Published by Elsevier Inc. All rights reserved. Full-text available at ScienceDirect.com
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This study investigated the relative effectiveness of realistic job previews (RJPs) and job enrichment as turnover reduction strategies. A thorough literature search located 20 experiments (N = 6,492) dealing with attempts to reduce turnover in field settings. Several meta-analysis techniques were applied to these experimental studies. Results indicate that variation in the outcomes of job enrichment studies can be attributed to sampling error alone, whereas variation in the outcomes of RJP studies cannot. A search for moderators in the latter case revealed moderate support for the notion that task complexity affects RJP outcomes. Furthermore, the meta-analyses indicate that job enrichment interventions are about twice as effective at reducing turnover as RJPs, the former yielding an average phi coefficient of .17 and an approximate effect size (d) of .35. Based on the calculated effect sizes, estimates of savings from turnover reductions are provided.
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This paper develops a model, with assumptions similar to those of the linear model, for use when the observed dependent variable is ordinal. This model is an extension of the dichotomous probit model, and assumes that the ordinal nature of the observed dependent variable is due to methodological limitations in collecting the data, which force the researcher to lump together and identify various portions of an (otherwise) interval level variable. The model assumes a linear eflect of each independent variable as well as a series of break points between categories for the dependent variable. Maximum likelihood estimators are found for these parameters, along with their asymptotic sampling distributions, and an analogue of R (the coefficient of determination in regression analysis) is defined to measure goodness of fit. The use of the model is illustrated with an analysis of Congressional voting on the 1965 Medicare Bill.
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By most objective standards, women's jobs are worse than men's, yet women report higher levels of job satisfaction than do men. This paper uses a recent large-scale British survey to document the extent of this gender differential for eight measures of job satisfaction and to evaluate the proposition that identical men and women in identical jobs should be equally satisfied. Neither the different jobs that men and women do, their different work values, nor sample selection account for the gender satisfaction differential. The paper's proposed explanation appeals to the notion of relative well-being, especially relative to workers' expectations. An identical man and woman with the same jobs and expectations would indeed report identical job satisfaction, but women's expectations are argued to be lower than men's. This hypothesis is supported by the finding that the gender satisfaction differential disappears for the young, the higher-educated, professionals and those in male-dominated workplaces, for all of whom there is less likely to be a gender difference in job expectations.