This work studies the interactive information networks industry, and especially the value chain development of the industry. The key issues for the work are threefold. First, which external factors will influence the industry value chain development, second, how the industry value chain is unfolding, and third, what are the possible strategic outcomes for the future. Industry cases are
... [Show full abstract] extensively utilised in establishing the theses for the work. The principal results of the work are as follows. First, content regulation, service de-regulation, and economic conditions are identified as important external factors. Second, ascribable to network and payment technologies as well as to their wide acceptance, the industry value chain will fragment into distinct parts, with an important role materialising for novel intermediary organisations. Third, the leading strategic outcomes will, to a large degree, evolve around specific service regions, which are either network or information driven.