LIFELONG EDUCATION IN PUBLIC ADMINISTRATION
Stanislava Šimonová, Jitka Komárková
Institute of System Engineering and Informatics, University of Pardubice
Nowadays, it is impossible to be successfull without proper information. It concerns not only
business but also public administration. Information and communication technologies (ICT)
have become essential for our everyday lives because they are tools for treating information.
A quite fast development of ICT brings new demands for new skills on all of the people. It
means that people have to undergo futher education. This is why lifelong education is more
and more important for everyone including officers of public administration bodies.
lifelong education in public administration, Government online, eGovernent, user-friendly
Informace se staly samozøejmostí a nezbytností pro úspìšný ž ivot. Bez správné informace se
neobejde nejen podnikatelská sféra, ale ani veøejná správa. Informaèní a komunikaèní
technologie (ICT) se stávají bìž nou souèástí kaž dodenního ž ivota, protož e umož òují práci
s informacemi. Vzhledem k jejich velmi rychlému rozvoji je nezbytné, aby se lidé – už ivatelé
ICT, celož ivotnì vzdìlávali. Právì tato potøeba patøí k dùvodùm pro neustále rostoucí význam
celož ivotního vzdìlávání pro všechny vèetnì pracovníkù veøejné správy.
eEurope  is a political initiative of the European Union which should help to bring Europe
to the new age – to the information society. The aim of the initiative is to accelerate the
uptake of digital technologies across Europe and to ensure that all Europeans have the
necessary skills and oportunities to use them. A public sector is said to be one of the European
weaknesses because it doesn’t play enough active role in introducing new services and
applications. This is a reason why government online is one of the ten priority actions of the
The main aim of public administration is to serve citizens. High and standard quality of
provided services is one of the basic ethic principles of public administration . Nowadays,
there is a huge demand on speeding up administrative processes, making access to
information easier and increasing transparency and efficiency of all of these processes
respectively. Using information and communication technologies is an absolut must.
Unfortunately, involving new technologies in public administration is quite slow although it
would improve quality of services provided by government. This is the reason why the 10th
action of eEurope initiative is named Government online. The aim of this action is to begin to
use Internet as a tool for:
• bringing government services closer to the citizen;
• cutting bureaucracy and reducing expenditures;