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A Community Success Model for Gaming Communities
Abstract and Figures
Community satisfaction has become a crucial aspect for success of emerging multimedia information systems. For measuring community satisfaction we propose a community success model (CSM) based on the seminal DeLone & McLean IS Success Model. CSM combines quantitative data collected through automatic monitoring of service usage with qualitative extracted from automatically generated questionnaires. As proof of concept we propose to apply our CSM to evaluate innovative community supporting services created within our regular lab course “Gaming Communities” at RWTH Aachen University. Video gaming is part of our new media culture, entertaining people of all ages. The satisfaction of gaming community members can influence the success of a game and therefore presents a relevant object of investigation for CSM.
... We frame this case among scholarship investigating how communities can be conceptualized as the users of sociotechnical systems [7], orienting our gamer-communities as users of the community systems built into the games they play and as users of community systems that exist outside of those games. The communities associated with online multiplayer games directly impact the success of their associated game [2], and member retention and commitment has a large impact on satisfaction and sustainability of the game [3]. In this case, we focus on the100.io, ...
In this poster, we present a case study of the100.io, an online platform that sorts gamers into groups that support gameplay and other activities. Through our analysis, we have identified that communities in which individuals are algorithmically sorted can thrive, even when the conditions of that sorting are somewhat arbitrary. We identify opportunities for CSCW researchers to further engage in the presence of shared identities, conversations about group atmosphere, and engagement with external tools as a means of indicating group health and success.
... Our previous research results show that social media penetrates and helps community building withe success community building in teaching and collaboration research projects [2,3]. We explore the social tutoring aspect in this paper. ...
Today a wide range of technologies exist that support learning and teaching, ranging from learning management systems (LMS) to general social media platforms, such as Facebook and blogs. However, teaching with such tools and platforms can create various obstacles for teachers. Within the Go-Lab project, we aim to engage school pupils with STEM topics by bringing online laboratory experiments into the classroom. Since it can be a hurdle for teachers to use such technical software and implement these experiments into the pedagogical flow of their lessons, we have identified the need to support and tutor teachers on using online laboratories and their pedagogical implementation in the classroom. The Go-Lab Tutoring Platform offers teachers peer assistance for expertise sharing related to online labs, pedagogy, the Go-Lab learning system and portal. Teachers, lab owners and scientists can help each other and share their skills and knowledge. To sustain this tutoring platform, we aim to build a community of practice and apply various social media techniques. This paper elaborates on the design, the first prototype and an early evaluation of the Go-Lab social tutoring platform. Furthermore, the business model is discussed and realisable via a credit system, ranging from social rating to payment mechanisms.
Video games provide a diverse set of experiences and related activities and are part of the lives of almost all teens in America. To date, most video game research has focused on how games impact academic and social outcomes (particularly aggression). There has also been some exploration of the relationship between games and civic outcomes, but as of yet there has been no large-scale quantitative research. This survey provides the first nationally representative study of teen video game play and of teen video gaming and civic engagement. The survey looks at which teens are playing games, the games and equipment they are using, the social context of their play, and the role of parents and parental monitoring. Though arguments have been made about the civic potential of video gaming, this is the first large-scale study to examine the relationship between specific gaming experiences and teens’ civic activities and commitments.
Gaming has undergone a transition from a niche hobby to a part of everyday culture, with the most prominent examples of professional gaming in Korea and the success of World of Warcraft. This transition alongside with the advance of use of the Internet has created a new kind of social environment, commonly known as virtual life. This paper presents an excerpt of the results of a survey investigating this environment with particular regard to the interaction between gaming and career, relationships as well as social groups. "Man only plays when in the full meaning of the word he is a man, and he is only completely a man when he plays." Schiller
The specification and management of quality of service (QoS) is important in networks and distributed computing systems, particularly to support multimedia applications. The advent of portable laptop computers, palmtops, and personal digital assistants with integrated communication capabilities facilitates mobile computing. This article is a survey of QoS concepts and techniques for mobile distributed computing environments. The requirements of current and future mobile computing are examined and the services required to support mobility are discussed. Generic concepts of QoS specification and management are overviewed followed by an analysis of the QoS work specific to mobile computing environments.
Virtual communities have been the focus of research for some time. However, while many studies provide recommendations on how to build, extend and manage virtual communities, few verify the success factors they consider essential for virtual communities. Conclusions made regarding basic preferences and distinct priorities of different stakeholders in virtual communities have not been empirically substantiated. This study uses an online survey of members and operators of virtual communities to evaluate success factors discussed in the literature. Incongruences between members and operators are identified and analysed. This research gains first empirically validated insights into success factors for establishing and managing virtual communities. The study results are summarised in ten hypotheses.
In 1992, DeLone and McLean suggested that the dependent variable for information systems (IS) research is IS Success. Their research resulted in the widely cited DeLone and McLean (D&M) IS Success Model, in which System Quality, Information Quality, Use, User Satisfaction, Individual Impact, and Organizational Impact are distinct, but related dimensions of IS success. Since the original IS Success Model was published, research has developed a better understanding of IS success. Meanwhile, comprehensive and integrative research on the variables that influence IS success has been lacking. Therefore, we examine the literature on the independent variables that affect IS success. After examining over 600 articles, we focused our attention on integrating the findings of over 140 studies. In this research, we identify 43 specific variables posited to influence the different dimensions of IS success, and we organize these success factors into five categories based on the Leavitt Diamond of Organizational Change: task characteristics, user characteristics, social characteristics, project characteristics, and organizational characteristics. Next, we identify 15 success factors that have consistently been found to influence IS success: Enjoyment, Trust, User Expectations, Extrinsic Motivation, IT Infrastructure, Task Compatibility, Task Difficulty, Attitudes Toward Technology, Organizational Role, User Involvement, Relationship with Developers, Domain Expert Knowledge, Management Support, Management Processes, and Organizational Competence. Finally, we highlight gaps in our knowledge of success factors and propose a road map for future research.
There is an ever growing number of mobile learning applications based on location-awareness, However, there is still a lack of information concerning how it might impact socio-cognitive processes involved in collaboration. This is what the following empirical study aimed to address. We used a mobile and collaborative game, running on tablet PCs, to test two conditions. In one experimental condition, groups could see the positions of each member; while in the other location-awareness was not provided. All users could use the tablet PC to communicate through annotations. We found no differences between the two conditions with regard to the task performance. Neither were there any differences in terms of cognitive workload. However, players without the location-awareness indications had a better representation of their partners' paths. They wrote more messages and better explicated their strategies. The paper concludes with remarks about how this can be taken into account by mobile learning practitioners.
This paper considers the theory of social capital and volunteerism in an online gaming community, the Internet Chess Club (ICC). We discuss how increased social capital provides broad classes of benefits to the participants of the network and suggest how volunteerism can be expected to increase the social capital of a network. We present survey data collected from 62 members of ICC to examine how different types of online volunteers are recruited and work in a successful virtual community. We show that ICC volunteers encourageand enable intenseinteraction for the benefit ofall the membership subgroups. That is, volunteers create social capital and serve as a key asset of the ICC business model; they strengthen both the ICC core business tenets and improve the software features it can offer to members, thereby providing the key to one virtual community's business success
. The World Wide Web offers a great deal of potential in supportingcross-platform cooperativework within locally dispersed workinggroups. GMD has developed the BSCW System, a Web based groupwaretool using the metaphor of shared virtual workspaces. The systemis particularly useful -- and already used by a large community -- forcooperation between researchers in distributed environments. This paperdescribes the principles, architecture and functionality of the current(August 1999)...
Games with a purpose (GWAP) focus on improving artificial-intelligence algorithms. The ESP Game is a GWAP in which people provide meaningful, accurate labels for images on the Web as a side effect of playing the game. Other GWAPs include Peekaboom, which locates objects within images, Phetch, which annotates images with descriptive paragraphs. The ESP Game, introduced in 2003, and its successors represent the first seamless integration of game play and computation. The Open Mind Initiative is a worldwide research endeavor developing intelligent software by leveraging human skills to train computers. It collects information from regular Internet users, and feeds it to machine-learning algorithms. The GWAP approach is characterized by three motivating factors that include an increasing proportion of the world's population has access to the Internet, certain tasks are impossible for computers but easy for humans, and people spend lots of time playing games on computers.
We introduce a system for sensing complex social systems with data collected from 100 mobile phones over the course of 9 months. We demonstrate the ability to use standard Bluetooth-enabled mobile telephones to measure information access and use in different contexts, recognize social patterns in daily user activity, infer relationships, identify socially significant locations, and model organizational rhythms.
Multimedia creation, annotation and sharing are challenging tasks especially of interdisciplinary, intercultural and intergenerational communities. We present the mobile social software Virtual Campfire to provide cross-media and cross-community support for de- and recontextualization of multimedia content, employing Web Services, the MPEG-7 standard and Web 2.0 technologies etc. Virtual Campfire can enable communities to set up and maintain multimedia community information systems quickly and easily.
An empirical model of player motivations in online games provides the foundation to understand and assess how players differ from one another and how motivations of play relate to age, gender, usage patterns, and in-game behaviors. In the current study, a factor analytic approach was used to create an empirical model of player motivations. The analysis revealed 10 motivation subcomponents that grouped into three overarching components (achievement, social, and immersion). Relationships between motivations and demographic variables (age, gender, and usage patterns) are also presented.
In this paper we introduce prerequisites for the empowerment of social interaction when using a multi-user mobile service. The paper is based on a case study of user experiences of a multiplayer mobile game where the players attend the game via their mobile phones whilst their activity is materialized on a common public display. Based on the results of user evaluation we introduce three enabling factors for social interaction in a multiplayer game: context, communication and identification. User aspects to these factors as well as perspectives to other types of services are presented.
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