A guide to highly effective quality programs.

Spectrum Health System, Grand Rapids, MI, USA.
Healthcare financial management: journal of the Healthcare Financial Management Association 01/2010; 64(1):80-7.
Source: PubMed


To dramatically improve quality while decreasing costs, hospitals should: ensure all executives are vocal and visible supporters of quality improvement; focus the board of directors on quality as a strategic priority; strategically target quality resources to improve care for the majority of patients; use the finance system as the foundation for automated quality reporting; form a strong alliance between the CFO and chief quality officer, with each playing a leadership role in the quality program; rely on a well-executed quality program to improve efficiency and decrease the cost of care.

1 Read