Content uploaded by DeWet Swanepoel
Author content
All content in this area was uploaded by DeWet Swanepoel
Content may be subject to copyright.
1
LEADER/Focus
Hearing healthcare delivery in sub-Saharan Africa – a role for
tele-audiology
De Wet Swanepoel1,2, Bolajoko O Olusanya3,4 and Maurice Mars5
1. Department of Communication Pathology, University of Pretoria, Pretoria, South Africa
2. Callier Center for Communication Disorders, School of Behavioral & Brain Sciences,
University of Texas at Dallas, USA
3. Maternal and Child Health Unit, Institute of Child Health and Primary Care, College of
Medicine, University of Lagos, Lagos, Nigeria
4. Institute of Child Health and Great Ormond Street Hospital for Children NHS Trust,
University College London, UK
5. Department of Telehealth, Nelson Mandela School of Medicine, University of KwaZulu-
Natal, South Africa
Correspondence:
De Wet Swanepoel,
Department of Communication Pathology,
University of Pretoria,
Pretoria 0002,
South Africa
(Fax +27 12 4203517; Email: dewet.swanepoel@up.ac.za)
Summary
Hearing loss is the most prevalent chronic disability and a major contributor to the global
burden of disease. Its effects are far-reaching and can lead to severely restricted
developmental outcomes for children and limited vocational prospects for adults. The
benefits of intervention are dramatic and can significantly improve developmental outcomes,
especially in infants identified early. Hearing health care services in developing regions such
as sub-Saharan Africa are however severely limited, leaving affected individuals without
access to secondary and tertiary intervention. Tele-audiology has potential for improved
access to specialist hearing health services including identification, diagnosis and
intervention. There has been limited experience so far with tele-audiology in industrialized
countries. In the sub-Saharan region, the continued growth in Internet connectivity and
general technological advances make tele-audiology an important approach to consider in the
management of hearing loss. Pilot studies are warranted to investigate the potential obstacles
to the widespread implementation of telehealth in the delivery of hearing health care in
poorly-resourced communities, in line with World Health Organization initiatives.
2
Introduction
Hearing loss is the most prevalent chronic disability, and is present in almost 10% of the
global population to a mild or greater degree.[1,2] More severe hearing loss (moderate to
profound) affects 4.3% of the world's population.[2] The effects of hearing loss are far-
reaching and apart from the negative consequences for socio-emotional well-being and
participation, also result in severely restricted developmental outcomes for children and
limited educational and vocational prospects for adults.[3] In developing regions such as
sub-Saharan Africa (SSA) these consequences may be even more serious due to a vicious
cycle where poverty predisposes to hearing loss and hearing loss predisposes to poverty.[4]
Not only are the consequences serious, but the prevalence of hearing loss is greater due to
increased environmental risk factors and poorer maternal health care. For example,
congenital or early-onset infant hearing loss in developing countries is estimated to be twice
as high at 6 per 1000 live births compared to 2-4 per 1000 for industrialised countries.[1,4,5]
Hearing loss ranks as the third largest global contributor to the loss of healthy life due to
disability and is one of only four non-fatal conditions among the leading 20 causes of the
global burden of disease on the Disability Adjusted Life-Years (DALY) index.[1] These
estimates only include adult-onset hearing loss, and the inclusion of childhood hearing loss
will significantly increase the global burden.[5]
Current approaches to hearing loss management
Interventions for hearing loss, such as the early detection of infants with hearing loss and the
provision of hearing devices, offer developmental outcomes that are similar to those in people
with normal hearing and integrated societal participation.[3] Unfortunately globally
coordinated initiatives are still quite limited, particularly in developing regions such as SSA,
which account for more than 80% of the hearing loss disease burden.[2] Global efforts to
address hearing loss in this region have mainly focused on primary prevention to reduce
preventable causes of hearing loss. As a result, most individuals with hearing loss remain
without secondary and tertiary intervention services.
A major hurdle to the development of the necessary intervention services is the limited access
to hearing health care professionals and associated support. In most of SSA, services are
either totally absent or extremely limited and constrained to specific areas. Hearing health
care professionals such as otolaryngologists and audiologists are in very short supply in SSA.
In contrast to Europe, where there is typically one otolaryngologist for every 10-30,000
people, in SSA there may be 250,000 to 7.1 million people per otolaryngologist.[6] The
number of audiologists may be even smaller: many countries in SSA have no audiologists
and only one of the 46 countries offers tertiary training for a professional audiology
qualification. Access to hearing health care, which is inextricably linked to the number of
professionals providing the services, is wholly inadequate. This has prompted a reappraisal
of the current approaches to the delivery of hearing health care services.
Potential role of tele-audiology
Tele-audiology has a potential role in improving access to services. Currently its use is
limited, despite initial reports of tele-audiology applications with test validity and accuracy
equivalent to face to face services, e.g. video-otoscopy; pure tone audiometry; tympanometry;
otoacoustic emissions; auditory brainstem responses; hearing aid verification and cochlear
implant mappings.[7,8,9,10,11] Hearing can be assessed at a distance with portable tele-
3
audiology devices and appropriate software, using low bandwidth telecommunication and
without the need for sound booths which are not commonly available in SSA. Test
compliance, during device set up and calibration and testing can be monitored remotely
through audio and/or video feedback and appropriate hardware and software. The need for
expensive sound booths, can be largely overcome by using tele-audiology devices that
integrate live monitoring of environmental noise, sound attenuation using insert and
circumaural earphones, and active noise cancellation.[11] Available intervention options such
as hearing aid fitting and verification can be performed remotely using appropriate software
and application sharing.[10] Counselling, follow-up and rehabilitation services can be
facilitated through videoconferencing facilities or interactive Internet-based programs.
With improving connectivity in developing countries, where service providers are rare and
hearing evaluations are primarily equipment based, the prospect of tele-audiology to provide
remote services for screening, early detection and intervention of hearing loss and education
is particularly appealing. Educational applications may include interactive online modules to
facilitate continued professional development and training of paraprofessionals, parents or
patients themselves. Support may also be provided remotely via online interactive or on-
demand training and second-opinion services. Tele-mentoring of local professionals or para-
professionals is another valuable application which may serve to develop local skills and
expertise.
System architecture for tele-audiology
The basic infrastructure for tele-audiology comprises both hardware and software with
Internet connectivity. A typical system architecture is illustrated in Figure 1. Clinical hearing
evaluation and intervention can be performed in real-time (i.e. synchronously) through
devices operated remotely, using computer application sharing combined with
videoconferencing. The software can be desktop- or laptop-based, utilizing voice-over-
Internet and webcam applications that are inexpensive and easily accessible.
In SSA, the use of store and forward applications with automated testing and calibration
procedures may be the most appropriate model for providing tele-audiology services. This
approach can enhance time- and cost-efficiency by reducing the requirement for face-to-face
health care service by a specialist and by reducing the requirement for costly Internet
bandwidth. For example, automated computer-based hearing screening and threshold tests,
facilitated by a paraprofessional, can be conducted at remote locations. This reserves the
need for real-time tests by a specialist, for difficult cases. Other clinical procedures, like an
otoscopic examination, can be performed by a trained paraprofessional using a video-
otoscope, with digital images referred to a specialist by email, for diagnosis. A combination
of both synchronous and asynchronous approaches may also be useful in some settings.
Potential drawbacks and challenges
Tele-audiology in SSA offers patients improved access to specialist hearing health services,
the general population and in particular children. It is likely to facilitate a greater awareness
and knowledge of hearing health care among primary care providers, most of whom will
never have a chance for formal training. However, tele-audiology is not a panacea, especially
in low income countries. For example, it may distract from the pursuit of expertise in
audiology through formal training, ultimately producing a group of uncertified audiologists or
ear care specialists who are only proficient in the use of the supporting technology.
4
Challenges for the widespread implementation of tele-audiology will be technical,
organizational/infrastructural and socio-cultural in nature. For example, connectivity may be
hampered by the lack of a reliable electricity supply, even in urban areas in some developing
countries. The economic implications and the cost-effectiveness of tele-audiology in
different settings are not yet known. Concerns about data security, patient privacy and
cultural inertia to modern gadgets or technology-driven care, even among health workers,
also need to be addressed. Internet penetration in SSA, although growing rapidly, remains
low, with only 3.5% of the population having access to the Internet.[12] Furthermore, very
few countries have any e-health policy, strategy or legislation. These challenges are not
limited to tele-audiology, of course. For example, one report on the World Health
Oorganization (WHO) African Region cited low school enrolment, high illiteracy rates, low
per capita incomes, widespread poverty and weak ICT connectivity as posing major
challenges to the effective utilization of e-health services.[13] The current efforts led by the
WHO to promote e-health globally, in collaboration with national governments, are likely to
benefit hearing health care delivery as well.
Conclusion
The increasing global burden of hearing loss, largely unaddressed by present global health
funders, NGOs and governments, demands a critical reappraisal of traditional approaches to
hearing health care delivery in developing countries. The global revolution in connectivity
and the continuing advances in technology mean that tele-audiology is becoming an
important approach to bring hearing health care to the underserved in SSA. Pilot studies are
warranted to investigate the potential obstacles to the widespread implementation of
telehealth in the delivery of hearing health care in poorly-resourced communities, in line with
WHO initiatives.
References
1 World Health Organization. The Global Burden of Disease: 2004 update. See
http://www.who.int/healthinfo/global_burden_disease/GBD_report_2004update_full.p
df (last checked 24 July 2009)
2 World Health Organization. Deafness and hearing impairment. See
http://www.who.int/mediacentre/factsheets/fs300/en/index.html (last checked 24 July
2009)
3 Moeller MP, Tomblin JB, Yoshinaga-Itano C, Connor CM, Jerger S. Current state of
knowledge: language and literacy of children with hearing impairment. Ear Hear
2007; 28: 740-53
4 Olusanya BO, Ruben RJ, Parving A. Reducing the burden of communication disorders in
the developing world: an opportunity for the millennium development project. JAMA
2006; 296: 441-444
5 Olusanya BO, Newton VE. Global burden of childhood hearing impairment and disease
control priorities for developing countries. Lancet 2007; 369: 1314-17
6 Goulios H, Patuzzi RB. Audiology education and practice from an international
perspective. Int J Audiol 2008; 47: 647-64
7 Krumm M, Ribera J, Klich R. Providing basic hearing tests using remote computing
technology. J Telemed Telecare 2007; 13: 406-410
8 Eikelboom RH, Mbao MN, Coates HL, Atlas MD, Gallop MA. Validation of tele-otology
to diagnose ear disease in children. Int J Pediatr Otorhinolaryngol 2005; 69: 739-744
5
9 Ramos A, Rodriguez C, Martinez-Beneyto P, et al. Use of telemedicine in the remote
programming of cochlear implants. Acta Otolaryngol 2009; 129: 533-540
10 Ferrari DV, Bernardez-Braga GR. Remote probe microphone measurement to verify
hearing aid performance. J Telemed Telecare 2009; 15: 122-124
11 Swanepoel D, Clark JL, Koekemoer D, et al. Telehealth in audiology – reaching
underserved communities globally. Int J Audiol (in review)
12 Miniwatts Marketing Group. Internet World Stats. See
http://www.internetworldstats.com/stats.htm (last checked 24 July 2009)
13 Kirigia JM, Seddoh A, Gatwiri D, Muthuri LH, Seddoh J. E-health: determinants,
opportunities, challenges and the way forward for countries in the WHO African
Region. BMC Public Health 2005; 5: 137