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Social health insurance, family support, and chronic diseases as determinants of health service utilization among senior citizens in rural Nepal

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  • Health Research and Social Development Forum (HERD)

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Background The increasing trend of senior citizens and their complex healthcare needs demands the improvised provision of healthcare services and strategies to improve health service utilization to ensure health for all. Although health service provision has been prioritized, health service utilization is also a prime aspect that should be addressed to target the chronic needs of senior citizens. This study aims to assess the status of health service utilization and its influencing factors among senior citizens in rural municipalities of the Kaski district, Nepal. Methods A cross-sectional study was carried out in selected wards of all rural municipalities of Kaski District (Annapurna, Machhapuchre, Madi and Rupa). The study included a sample size of 392 senior citizens. Data were collected using a semi-structured interview schedule based on the Andersen‒Newman behavioral model using the Study on Global Aging and Adult Health (SAGE) questionnaire to assess health service utilization. Data analysis included descriptive statistics to summarize participant characteristics and health service utilization patterns. Additionally, bivariate and multivariable logistic regression analyses were performed to identify key determinants of healthcare utilization, adjusting for potential confounders. All statistical analyses were conducted using Statistical Package for Social Sciences version 20, with a significance threshold set at p < 0.05. Results More than half (54.6%) of the senior citizens in the study visited healthcare facilities in the 12 months. Health service utilization was significantly associated with awareness of free healthcare services, membership in social health insurance, family support, self–perceived health status, independence in activities of daily living, and having a chronic disease with a p-value less than 0.05 and 95% confidence interval. After controlling for confounders, membership in social health insurance (aOR = 3.85, 95% CI: 2.31–6.40, p < 0.001), family support (aOR = 2.06, 95% CI: 1.01–4.15, p < 0.05), and the presence of chronic disease (aOR = 2.92, 95% CI: 1.70–4.98, p < 0.001) were statistically significant with health service utilization among the senior citizens. Conclusions Many senior citizens did not utilize the healthcare services. Enrollment in social health insurance, awareness of free health services, family support and presence of chronic conditions were significantly associated with higher health service utilization. This suggests that to increase health service utilization awareness about health, including social health insurance, and fostering a sense of security and well-being is crucial.
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Poudel et al. BMC Public Health (2025) 25:1512
https://doi.org/10.1186/s12889-025-22693-5 BMC Public Health
*Correspondence:
Sujan Poudel
poudelsujan15@gmail.com
Full list of author information is available at the end of the article
Abstract
Background The increasing trend of senior citizens and their complex healthcare needs demands the improvised
provision of healthcare services and strategies to improve health service utilization to ensure health for all. Although
health service provision has been prioritized, health service utilization is also a prime aspect that should be addressed
to target the chronic needs of senior citizens. This study aims to assess the status of health service utilization and its
inuencing factors among senior citizens in rural municipalities of the Kaski district, Nepal.
Methods A cross-sectional study was carried out in selected wards of all rural municipalities of Kaski District
(Annapurna, Machhapuchre, Madi and Rupa). The study included a sample size of 392 senior citizens. Data were
collected using a semi-structured interview schedule based on the AndersenNewman behavioral model using
the Study on Global Aging and Adult Health (SAGE) questionnaire to assess health service utilization. Data analysis
included descriptive statistics to summarize participant characteristics and health service utilization patterns.
Additionally, bivariate and multivariable logistic regression analyses were performed to identify key determinants of
healthcare utilization, adjusting for potential confounders. All statistical analyses were conducted using Statistical
Package for Social Sciences version 20, with a signicance threshold set at p < 0.05.
Results More than half (54.6%) of the senior citizens in the study visited healthcare facilities in the 12 months. Health
service utilization was signicantly associated with awareness of free healthcare services, membership in social health
insurance, family support, self–perceived health status, independence in activities of daily living, and having a chronic
disease with a p-value less than 0.05 and 95% condence interval. After controlling for confounders, membership
in social health insurance (aOR = 3.85, 95% CI: 2.31–6.40, p < 0.001), family support (aOR = 2.06, 95% CI: 1.01–4.15,
p < 0.05), and the presence of chronic disease (aOR = 2.92, 95% CI: 1.70–4.98, p < 0.001) were statistically signicant
with health service utilization among the senior citizens.
Social health insurance, family support,
and chronic diseases as determinants
of health service utilization among senior
citizens in rural Nepal
SujanPoudel1,2* , AnushaParajuli3, NirmalDuwadi2, Bal KrishnaBhatta2, ShishirPaudel4, DhurbaKhatri4, Damaru
PrasadPaneru5 and Yam PrasadSharma6
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Page 2 of 10
Poudel et al. BMC Public Health (2025) 25:1512
Introduction
e landscape of health service utilization is nuanced,
particularly when examining the critical role that sup-
portive systems play in enhancing access and eective-
ness [1]. Regardless of race, gender, socioeconomic
status, and educational background, healthcare needs
among an elderly population become more complex with
age [2, 3]. e World Health Organization (WHO) esti-
mated that the proportion of people aged 60 years and
above almost doubled, from 12 to 22%, between 2015 and
2050 [4] and these are amongst the vulnerable popula-
tions that are signicantly more prone to chronic condi-
tions such as cardiovascular disease (CVD), respiratory
disease, diabetes, hypertension, etc.
e healthcare system in low- and middle-income
countries (LMICs), including Nepal, relies heavily on out-
of-pocket payments (OOPs) for service provision, further
burdening rural households [5]. As a strategy to improve
healthcare utilization and prevent households from fall-
ing into poverty due to catastrophic health expenses,
social health insurance systems have gained popularity in
LMICs [68], and Nepal is not an exception. In the con-
text of Nepal, over 85% of aging population lives in rural
areas that seem to have poor access to general healthcare
services [5]. In rural regions senior citizens are unedu-
cated, have limited sources of income, and have poor
health and nutrition, resulting in an elevated burden of
both infectious and chronic illnesses [911] which is also
claimed by the WHO as unmet healthcare needs due to
nancial or accessibility barriers within the same group.
is gap hinders progress toward achieving the Universal
Health Coverage (UHC) Service Coverage Index target of
80 by 2030 [12].
While geriatric health has long been overlooked in
Nepal, recent government eorts aim to improve elderly
welfare through policies like free essential healthcare,
subsidies for chronic illnesses, social security which are
also addressed by the Senior Citizens by Act (2006) and
Regulation (2008) [13, 14]. Additionally, the Geriatric
Health Service Strategy (2021–2030) has addressed the
provoke to equitable, integrated elderly care through
strengthened health systems, chronic and other disease
management by establishment of an eective and e-
cient system of medication delivery and response system
for the prevention and mitigation of the health risks of
senior citizens, and improved social protection [15].
Similarly, the Social Health Insurance (SHI) also known
as National Health Insurance program aims to provide
equitable health care services through a risk-pooling
mechanism, oering senior citizens a free premium of
Rs. 3500 (US $25), enabling them to access up to Rs. 1
lakh (US $713) in healthcare services with exempt from
co-payments [16]. Implementation gaps and insucient
legal frameworks hinder adequate support for the grow-
ing elderly population, underscoring unmet healthcare
demands.
Despite these initiatives, rural households face signi-
cant challenges that hinder healthcare utilization among
senior citizens. Since the life expectancy of senior citi-
zens has been increasing in recent years, their quality of
life also needs to be considered by focusing on the fac-
tors associated with increased healthcare utilization to
mediate their chronic conditions promptly [17]. While
previous studies have explored healthcare coverage and
utilization, the specic dynamics of healthcare-seek-
ing behavior in rural settings remain underexamined.
Although previous studies were focused on health-
care coverage, this study addresses the gap by assessing
healthcare utilization behavior in rural settings through
the study of predisposing, enabling, and need factors.
us, this study aims to assess the status of health service
utilization and its inuencing factors among senior citi-
zens in rural municipalities of Kaski district, Nepal.
Method
Study design and setting
A community-based cross-sectional study was conducted
among senior citizens residing in all the rural munici-
palities (Annapurna, Machhapuchchhre, Madi, Rupa) of
Kaski District between February to March 2023. ere
are one metropolitan and four rural municipalities inside
Kaski District, Nepal. ese four rural communities
cover 14.8% of the district accommodations and 11,680
senior citizens above the age of 60 [18].
Sample size and sampling
e sample size of 392 was determined via Cochran’s for-
mula for the estimation of the proportion for nite popu-
lation, n= (NZ2pq)/ (d2(N-1) + Z2pq) where z = standard
normal variate, with a value of 1.96 at 95% CI, p = preva-
lence of health service utilization among senior citizens
at 70% based on previous study conducted in neighbor-
hood areas in 2019 [19]; q = 1-p and d = allowable error
(5%); N = total number of senior citizens above age of 60
Conclusions Many senior citizens did not utilize the healthcare services. Enrollment in social health insurance,
awareness of free health services, family support and presence of chronic conditions were signicantly associated
with higher health service utilization. This suggests that to increase health service utilization awareness about health,
including social health insurance, and fostering a sense of security and well-being is crucial.
Keywords Health service utilization, Senior citizen, Utilization, Rural area
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Poudel et al. BMC Public Health (2025) 25:1512
inside selected wards (11680). e sample was adjusted
for a 1.2 design eect and a 5% non-response rate.
e required samples were drawn in multiple stages,
where initially, from each of the four rural municipali-
ties. ree or four wards were selected at random via
lottery methods, considering the total number of wards
in each of the rural municipalities. en the detailed list
of senior citizens residing in those wards was prepared
and a sample to be drawn from each selected ward was
calculated on the basis of a proportion of senior citizens
residing in each of the wards. After the required samples
were identied, the individual households were selected
using the WHO epi-method [20] by starting at a central
point, choosing a random direction, and systematically
visiting every household until the desired sample size was
achieved (Fig.1). In cases where there was more than one
senior citizen in the selected household, only one senior
individual was selected through the lottery method. All
senior citizens who were 60 years and above, and who
permanently resided in the rural municipalities were
eligible to participate in the study. Senior citizens with
severe mental health disorders, hearing impairments, or
speech disabilities were excluded from the study.
Data collection and variables
Data were collected via face-to-face interviews using a
semi-structured interview schedule, at the residency of
each selected senior citizen by the principal investiga-
tor while strictly adhering to the ethical guidelines. e
study was grounded in the Andersen Newman Behav-
ioral Model, which posits that the utilization of health
services is determined by predisposing, enabling, and
need factors [21]. e Study on Global Aging and Adult
Health (SAGE) questions were adapted to assess health
care utilization [22]. e tool was developed in English
language and translated into Nepali language and back-
translated in the English language to maintain translation
validity. All the interviews were taken in Nepali language.
e Nepalese version of the questionnaire was pre-tested
among 10% (n = 40) of the total sample in Rupa rural
municipality ward no. 4, which was not included in the
study sample and shared a similar characteristics.
e outcome variable of this study was health service
utilization. Participants were initially assessed regard-
ing their pre-existing medical conditions or comorbidi-
ties over the past year, their self-perceived health status,
and whether they sought any kind of healthcare services
(e.g., consultations, treatments or screening) to address
Fig. 1 Sampling process
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Poudel et al. BMC Public Health (2025) 25:1512
health concerns during the preceding 12-month period.
Furthermore, participants were asked to provide some
information on the nature of the healthcare facilities vis-
ited, the services received, and their satisfaction with the
services to validate if they had utilized any healthcare
services.
e independent variables included predisposing,
enabling, and need factors as suggested by the Andersen
model. Predisposing factors included age, gender, ethnic-
ity, marital status, family type, education, occupation,
awareness about free healthcare services, and preference
for seeking care. Enabling factors such as membership
in national health insurance, household wealth measure
through International Wealth Index [23], distance to the
health facility, and family support were also measured.
e family support was assessed by assessing family func-
tioning based on the Family APGAR Index [24]. Family
APGAR scale covers ve areas adaptability, partnership,
growth, aection, and resolve in three-point Likert scale
with total score ranging between 0 and 10. A score of 7 to
10 suggested a highly functional family, 4 to 6 suggested
a moderately dysfunctional family and < 4 suggested a
severely dysfunctional family [24]. Similarly, need factors
such as self-perceived health status, presence of diag-
nosed chronic diseases, and dependency status. e
dependency status was assessed through the Katz Index
of Independence in Activities of Daily Living (ADL) [25].
Katz index assesses a person’s independence in six basic
daily living activities where each activity is scored on a
binary scale and a total score ranging between 0 and 6. A
score of 6 indicates full function while a score of < 6 was
considered functional impairment [25].
Data analysis
e data were entered into EpiData 3.1 software and
exported to the Statistical Package for Social Sciences
(SPSS) version 20 for analysis. Descriptive statistics were
used to summarize the data: categorical variables were
presented as frequencies and percentages, while the con-
tinuous variable (age) was described using mean and
standard deviation. e normality of age was assessed
using the Shapiro-Wilk test, and its distribution was visu-
ally examined using histograms and boxplots. Pearson
chi-square tests were performed to assess the associa-
tion between categorical independent variables (e.g., age
category, gender, ethnicity, education level, social health
insurance membership, presence of chronic disease, and
family support) and the dependent variable (health ser-
vice utilization). Binary logistic regression was applied
for multivariable analysis, as the outcome variable was
binary (utilized vs. not utilized health services). All vari-
ables with p < 0.05 in chi-square tests were included in
the multivariable model to control for confounding.
Adjusted odds ratios (aOR) with 95% condence level
were calculated.
Results
Among the 392 senior citizens, 214 (54.6%) visited
healthcare facilities in the past 12 months. Among those
utilizing healthcare facilities, the primary reasons for
seeking health services were acute conditions, joint/
arthritic pain, and hypertension, collectively represent-
ing 11.2% of all reported healthcare services. Similarly,
among senior citizens who did not access healthcare ser-
vices, the most prevalent reason was the absence of a per-
ceived need for care (55.1%), followed by transportation
barriers (23.6%), and uncertainty regarding healthcare
facility locations (12.4%) (Table1).
In Table2, the age of the participants ranges between
61 and 99 years with a mean ± SD of 69.9 ± 7.8 years. e
gender was almost equally distributed in the sample as
56.4% were females. Most of senior citizen were of upper
caste (48.5%) and lives with their spouse (64.03%). More
than half (64.3%) belongs to non- nuclear family and
almost half senior citizens were Illiterate All these fac-
tors are not signicantly aected health service utiliza-
tion. However, awareness of free health care services
Table 1 Health service utilization patterns and barriers
Variables Frequency Percentage
Health service utilization (n = 392)
Yes 214 54.6
No 178 45.4
Main reason to seek health (n = 214)
Hypertension 24 11.2
Chronic pain in joints/arthritis 24 11.2
Acute conditions 24 11.2
Diabetes or related complication 22 10.3
Unexplained pain in the chest 14 6.5
Depression or anxiety 13 6.1
Generalized pain 10 4.7
Surgery 10 4.7
Problems with mouth, teeth or swelling 6 2.8
Occupational or work-related injury 6 2.8
Stroke or sudden paralysis 6 2.8
Injury 6 2.8
Sleeping problems 4 1.9
NTD and heart disease 3 1.4
Problems with breathing 3 1.4
Cancer 3 1.4
Other 2 0.9
Reason for not visiting health Facility
(n = 178)
Was not sick 98 55.1
Lack of transportation cost 42 23.6
Did not know where to go 22 12.4
Inadequate drugs or equipment in health
facility
10 5.6
Others 6 3.4
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Poudel et al. BMC Public Health (2025) 25:1512
signicantly inuenced utilization (p = 0.019), with 62.9%
of those aware utilizing services compared to 50.4% of
those unaware. Preference for public or private health
care showed a non-signicant trend (p = 0.073), with
slightly higher utilization among those preferring private
care (62.9%). Although preference for seeking health care
services showed a non-signicant trend, with 52.1% of
those preferring public and 62.9% of those preferring pri-
vate health care utilizing services (Table2).
Membership in social health insurance (SHI) signi-
cantly inuenced health service utilization (p < 0.001),
with 74.3% of SHI members utilizing services compared
to only 43.7% of non-SHI members. Among SHI mem-
bers, those who paid premiums themselves had higher
utilization rates (82.9%) compared to those who had
their premiums paid by government entities or NGOs
(64.1%) (p = 0.011). Economic status did not signicantly
impact utilization, as all quintiles showed similar utiliza-
tion rates (p = 0.182). Distance to the health facility also
had no signicant eect on utilization (p = 0.482). Family
support was a signicant factor, with severely dysfunc-
tional families showing the lowest utilization (35.8%), and
highly functional families having the highest utilization
(p = 0.006). Similarly, self-perceived health status, inde-
pendence in daily activities, and the presence of chronic
diseases signicantly inuence health service utilization,
with poorer health, dependence, and multiple chronic
conditions being associated with greater utilization
(p < 0.05) (Table3).
Multivariate analysis indicated that membership in SHI
was strongly associated with increased health service
utilization, with those enrolled in SHI being nearly four
times more likely to utilize services compared to those
not enrolled (aOR: 3.85, 95% CI: 2.31–6.40, p < 0.001).
Table 2 Predisposing factors and health service utilization
Characteristics n (%) Health Service Utilization χ² p-value
Yes n (%) No n (%)
Age of senior citizens
< 70 209 (53.3) 115 (55) 94 (45) 0.340 0.854
≥ 70 183 (46.7) 99 (54.1) 84 (45.9)
x ± SD 69.9 ± 7.8
Gender
Male 171 (43.6) 92 (53.8) 79 (46.2) 0.076 0.782
Female 221 (56.4) 122 (55.2) 99 (44.8)
Ethnicity
Dalit 91 (23.2) 52(57.1) 39 (42.9) 4.169 0.384
Disadvantaged Janajati 34 (8.7) 14(41.2) 20 (58.8)
Relatively Advantaged Janajatis 61 (15.6) 32 (52.5) 29 (47.5)
Religious minorities 16 (4.1) 7(43.8) 9(56.2)
Upper caste 190 (48.5) 109 (57.4) 81 (42.6)
Marital Status
With Spouse 251(64.03) 141 (56.2) 110 (43.8) 0.706 0.401
Without Spouse 141(35.97) 73(51.8) 68(38.2)
Family type
Nuclear 140 (35.7) 84(60) 56 (40) 2.57 0.109
Non-nuclear 252 (64.3) 130 (51.6) 122 (48.4)
Educational Level
Illiterate 193 (49.2) 96 (49.7) 97 (50.3) 4.258 0.235
Primary level 126 (32.1) 72 (57.1) 54 (42.9)
Secondary level 41 (10.5) 26 (63.4) 15 (36.6)
Graduate and above 32 (8.2) 20 (62.5) 12 (37.5)
Economic Dependency
Dependent 124 (31.63) 68 (54.8) 56 (45.2) 0.004 0.947
Independent 268 (68.37) 146 (54.5) 122 (45.5)
Awareness about free health care services
Yes 132 (33.67) 83 (62.9) 49 (37.1) 5.513 0.019*
No 260 (66.33) 131 (50.4) 129 (49.6)
Preference for seeking health care services
Public Health care 303 (77.30) 158 (52.1) 145 (47.9) 3.223 0.073
Private health care 89 (22.70) 56 (62.9) 33 (37.1)
*statistic ally signicant at p < 0.05, **stat istically signican t at p < 0.001
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Poudel et al. BMC Public Health (2025) 25:1512
e presence of chronic diseases also signicantly inu-
enced service utilization: individuals with multiple
chronic diseases were nearly six times more likely to
utilize health services (aOR: 5.94, 95% CI: 3.17–11.10,
p < 0.001), while those with single chronic diseases were
approximately three times more likely to use services
compared to those with no chronic conditions (aOR:
2.92, 95% CI: 1.70–4.98, p < 0.001). Additionally, individu-
als from highly functional families were twice as likely to
utilize health services compared to those from severely
dysfunctional families (aOR: 2.06, 95% CI: 1.01–4.15,
p = 0.045). Furthermore, independence in activities of
daily living was associated with lower health service uti-
lization, with those who were independent being half as
likely to use health services than those who were depen-
dent (aOR: 0.49, 95% CI: 0.99–4.25, p = 0.053) (Table4).
Discussion
is study identied the determinants of health service
utilization among the Senior citizen living in the rural
Municipalities of Kaski District. Six factors were found
to have a statistically signicant relationship with health
service utilization in these rural settings, including all
three predisposing, enabling factors, and need factors.
Membership in SHI, awareness about free healthcare
services, family support, self-perceived health status,
independence in activities of daily living and presence of
chronic diseases were the signicant factors that play a
pivotal role in utilizing the health service among senior
citizens. All these factors relate to increasing accessibility
of healthcare services for all rural senior citizens which
serves as key components for universal health coverage
(UHC) which aims to ensure that everyone, regardless of
wealth, gender, or other conditions, has access to high-
quality healthcare as a key goal of the Sustainable Devel-
opment Goals (SDGs) is to improve [26].
Table 3 Enabling and need factors and health service utilization
Determinants n (%) Health Service Utilization χ² p-value
Yes n (%) No n (%)
Membership in Social health insurance (SHI)
Yes 140 (35.7) 104 (74.3) 36 (25.7) 34.073 < 0.001**
No 252 (64.3) 110(43.7) 142(56.3)
Premium payern = 140
Paid by self or family member 76 (54.28) 63 (82.9) 13 (17.1) 6.45 0.011*
Paid by Government entities and NGOs/CBOs 64(45.71) 41(64.1) 23 (35.9)
Economic Status of family
Lowest quintile 78 (19.9) 33 (42.3) 45 (57.7) 6.236 0.182
Second quintile 80 (20.4) 48 (60) 32 (40)
Third quintile 77 (19.6) 44 (57.1) 33 (42.9)
Fourth quintile 79 (20.2) 44 (55.7) 35 (44.3)
Highest quintile 78 (19.9) 45 (57.7) 33 (42.3)
Distance to health facility
≤ 30min 173 (44.1) 91 (52.6) 82 (47.4) 0.495 0.482
> 30min 219 (55.9) 123 (56.2) 96 (43.8)
Family support
Severely dysfunctional family 53 (13.5) 19 (35.8) 34 (64.2) 10.344 0.006*
Moderately dysfunctional family 89 (22.7) 46 (51.7) 43 (48.3)
Highly functional family 250 (63.8) 149 (59.6) 101 (40.4)
Self–perceived health status
Poor 113 (28.8) 70 (61.9) 43 (38.1) 15.805 < 0.001**
Moderate 152 (38.8) 93 (61.2) 59 (38.8)
Good 127 (32.39) 51 (40.2) 76 (59.8)
Independence in activities of daily living
Dependent 51 (13.0) 21 (41.2) 30 (58.8) 4.256 0.039*
Independent 341 (87.0) 193 (56.6) 148 (43.4)
Presence of Chronic Disease
No 162 (41.3) 58 (35.8) 104 (64.2) 42.625 < 0.001**
Single 128 (32.6) 80 (62.5) 48 (37.5)
Multiple 102 (26.1) 76 (74.5) 26(25.5)
*statistic ally signicant at p < 0.05, **stat istically signican t at p < 0.001
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Poudel et al. BMC Public Health (2025) 25:1512
is study revealed that slightly more than half (54.6%)
of the rural senior citizens utilized health services in the
past 12 months, whereas 45.4% did not access any health-
care. Translating this rate to the senior citizens of Kaski’s
rural municipalities (total 11,680), this equates to approx-
imately 5,303 seniors who did not receive healthcare ser-
vices [18]. e observed health service utilization is lower
than the utilization reported in the past study based on
the rural setting of the same province, which reported
utilization of health service among the senior citizens at
65% [27]. e past studies from Nepal assessing health
service utilization among the ageing population (60 years
and above) suggested that the health service utilization
lies between 63.3 − 80.0% [19, 2730]. Diverse enabling
factors, such as geographical access and socioeconomic
conditions, may inuence these variations in health ser-
vice utilization. However, comparing this utilization rate
with urban areas in Nepal shows that rural seniors face
distinct challenges, likely due to limited accessibility,
workforce shortages, and higher disease burdens [19, 28].
Despite these variations, the substantial proportion of
seniors who did not seek healthcare suggests that those
without prominent disease symptoms may miss neces-
sary care.
ose who did not attend health facilities (45.4%)
stated the reason was that they did not believe they were
sick enough (55.1%), followed by a lack of transporta-
tion cost (23.6%) and a lack of knowledge (12.4%). Many
seniors have agricultural-based incomes, which often
cover only basic expenses, and lack social support for
healthcare visits. Similar studies in India found compa-
rable barriers, including distance and the perception of
illness as a natural part of aging [31, 32]. Furthermore,
previous research shows that urban seniors have better
access to services and healthcare workers, which aligns
with higher urban health service utilization rates [33].
ese ndings suggest that eorts to increase utilization
could focus on educational programs that address com-
mon misconceptions about aging and promote preven-
tive healthcare. Further research should investigate the
nancial and social support systems that could facilitate
routine healthcare access for seniors.
Among the predisposing factors examined, awareness
of free healthcare services was positively linked to utiliza-
tion, with those aware being more likely to seek services.
is is in line with past studies sharing observations that
senior citizens who knew about free health care services
were more likely to utilize health services than those who
didn’t know about it [10, 28, 34]. However, it is impor-
tant to note that the Nepal government provides free
medical care services for senior citizens suering from
Alzheimer’s and geriatric-related diseases such as Par-
kinson, heart disease, kidney disease, asthma, and cancer.
ere is a government provision to construct and operate
a special hospital care room for senior citizens in all the
hospitals with more than 50 bed capacity and establish
Table 4 Multivariate analysis of the determinants of health service utilization among senior citizens
Characteristics Heath service utilization
uOR (95% CI) p-value aOR (95% CI) p-value
Awareness about free health care services
Yes 1.67 (1.08–2.56) 0.019* 1.20 (0.72–1.98) 0.471
No Ref Ref
Membership in SHI
Yes 3.72 (2.37–5.86) < 0.001** 3.85 (2.31–6.40) < 0.001**
No Ref Ref
Family support
Highly functional family 1.91 (0.95–3.84) 0.006* 2.06 (1.01–4.15) 0.045*
Moderately dysfunctional family 2.64 (1.42–4.88) 0.002* 1.67 (0.76–3.66) 0.199
Severely dysfunctional family Ref Ref
Self–perceived health status
Poor 1.09 (0.35–3.33) 0.001* 1.10 (0.29–4.12) 0.891
Moderate 1.60 (0.99–2.55) 0.001* 1.13 (0.71–2.34) 0.390
Good Ref Ref
Independence in activities of daily living
Independent 0.54 (0.29–0.97) 0.039* 0.49 (0.99–2.25) 0.053
Dependent Ref Ref
Presence of Chronic Disease
Multiple 5.24 (3.02–9.07) < 0.001** 5.94 (3.17–11.10) < 0.001**
Single 2.99 (1.84–4.83) < 0.001** 2.92 (1.70–4.98) < 0.001**
None Ref Ref
Logistic regression model adjusted for all variables in the table *statistically signicant at p < 0.05**s tatistical ly si gnicant at p < 0.001 AOR, adjusted OR; UOR,
unadjusted OR
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Page 8 of 10
Poudel et al. BMC Public Health (2025) 25:1512
a geriatric ward in the health institution having a capac-
ity of more than 100 beds [15]. Similarly, membership in
social health insurance (SHI), now known as the National
Health Insurance scheme, was an important predictor
for health service unitization. Similar observations were
shared by the studies from Nepal [3436], rural Tanza-
nia [37], and China [38, 39] observing the connection
between insurance coverage and health service utiliza-
tion, which signies the utilization of medical services by
the older population. In contrast, a Tanzanian and Chi-
nese study found that uninsured senior citizens utilized
outpatient and inpatient services more eectively than
insured seniors, suggesting that insurance may some-
times limit access to comprehensive care, respectively
[40, 41]. ese ndings suggest that insurance could play
an important role in health service utilization but the
policies should be evaluated to ensure insurance schemes
cater eectively to senior needs, and awareness cam-
paigns could better promote the availability of free and
insured services. In this regard, the government devel-
oped the policy regarding the establishment of social care
units and geriatric services to provide free and subsidized
health care to senior citizens with improved social pro-
tection [15].
While family support was signicantly linked to ser-
vice use in our study, some Nepalese studies have found
no association between family support and health service
utilization, underscoring possible regional and temporal
variations [33, 42]. However, a prior study from Nige-
ria found that family support had been associated with
health service utilization among senior citizens [43].
Notably, enabling factors such as household income and
proximity to health facilities did not show signicant
associations in our study, contrasting with other studies
where income and distance were identied as barriers
or facilitators of service use [19, 30, 42, 44]. is could
reect urban-rural disparities, as urban areas often pro-
vide greater access and nancial means for healthcare.
To enhance our understanding of social determinants
of health in rural settings, future studies could examine
dynamic socio-economic factors that inuence fam-
ily support for senior healthcare access. Community
engagement strategies might also address gaps in social
and economic factors to ensure adequate family or nan-
cial resources.
In terms of health-related factors, senior citizens who
were independent in activities of daily living (ADL) were
signicantly more likely to use health services. is
nding is consistent with a study from eastern Nepal,
although a western Nepal study reported no signicant
association between ADL independence and service use,
possibly due to dierent regional social expectations and
support systems [45]. Although self-perceived health
status was not linked to utilization in our study, other
studies, particularly in urban settings like Pokhara, have
found that self-perceived health is a strong predictor of
service use, suggesting possible dierences in health per-
ceptions between rural and urban seniors [19, 28]. is
variation may reect diering attitudes toward health
based on geographical and cultural factors. Programs
that educate seniors on managing daily health tasks could
promote earlier healthcare-seeking behaviors.
e presence of chronic disease was a signicant deter-
minant of healthcare use, with seniors having multiple
chronic conditions being more likely to seek care. ese
observations have been shared by multiple studies [19,
28, 33, 34, 42, 46], indicating that seniors often priori-
tize healthcare when faced with chronic health issues,
whereas the habit of utilizing screening services is low
[47, 48]. ese observations suggest the need for public
health interventions that could emphasize the benets
of regular check-ups, and motivate the senior citizens to
assess health care services even for those without current
symptoms.
is study has several strengths and limitations that
should be considered when interpreting the ndings.
is is one of the rare studies examining health service
consumption among Nepal’s elderly population, par-
ticularly in rural areas. In addition, we analyzed the free
essential health care and the social health insurance plan,
both of which had never been extensively researched.
While our ndings are focused on rural areas in the Kaski
district, they oer insights relevant to similar rural set-
tings but may not fully reect urban contexts. Some of
the information was based on self-reported data, which
may introduce recall bias, particularly when participants
reported on their health service utilization over the past
12 months. Due to the time constraints considering the
lengths of the questionnaire and the senior citizens, we
did not capture specic information on healthcare qual-
ity or satisfaction, which could further inuence utili-
zation patterns. Additionally, a design eect of 1.2 was
applied, aligning with common practice in community-
based health surveys. While variations in design eect
exist across studies, future research could further rene
estimations using context-specic data. Future research
could build on these ndings by incorporating longitu-
dinal designs to explore changes in health service uti-
lization over time and by including qualitative methods
to capture participants’ perceptions of healthcare qual-
ity and satisfaction. Despite these limitations, this study
makes an important contribution by highlighting key
determinants of healthcare utilization among an under-
served rural population.
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
Page 9 of 10
Poudel et al. BMC Public Health (2025) 25:1512
Conclusion
is study highlights critical barriers to healthcare uti-
lization among senior citizens, revealing that more than
half of the senior citizens accessed healthcare services.
e key factors inuencing healthcare-seeking behavior
included enrollment in social health insurance, family
support, and the presence of chronic diseases, highlight-
ing their importance as predictors of healthcare utiliza-
tion. Additionally, awareness of free health services and
the ability to perform daily activities independently were
identied as signicant, though modest, contributors to
healthcare access. To increase the healthcare utilization
of senior citizens, policymakers and healthcare practi-
tioners should consider the above-mentioned signicant
factors to promote equal equitable access to healthcare
services for all senior citizens, particularly those from
rural areas, by which they can increase their awareness
of health, including social health insurance, and foster a
sense of security and well-being.
Abbreviations
aOR Adjusted Odds Ratio
CBOs Community Based Organizations
CI Condence Intervals
GoN Government of Nepal
IWI International Wealth Index
IRC Institutional Review Committee
NGO Non-Governmental Organizations
SDGs Sustainable Development Goals
SPSS Statistical Package for the Social Sciences
WHO World Health Organization
Acknowledgements
The authors acknowledge Aging Nepal for providing nancial support to
conduct the study. All authors are also grateful to the ocials of all the rural
municipalities of the Kaski district and all the senior citizens, who gave us
permission and support during data collection.
Author contributions
Sujan Poudel: Conceptualization, data collection, analysis of data, writing of
initial manuscript, editing and nalization of the manuscript. Anusha Parajuli:
Conceptualization, data collection, analysis of data, supervision of the research
methodology, editing and nalization of manuscript. Bal Krishna Bhatta:
Data validation and editing of the manuscript. Nirmal Duwadi: Editing and
nalization of the manuscript. Shishir Paudel: analysis of data, supervision of
the research methodology, and editing and nalization of the manuscript.
Dhurba Khatri: Data validation and editing and nalization of the manuscript.
Damaru Paneru: Data validation and editing of the manuscript. Yam Prasad
Sharma: Editing and nalization of the manuscript. All authors reviewed the
manuscript.
Funding
The study was carried out with nancial support from Aging Nepal as a
Research Fellowship Award awarded to the Principal Investigator.
Data availability
The data generated during and/or analyzed during the current study are
available from the corresponding author upon reasonable request.
Declarations
Ethical approval
This study adheres to the Declaration of Helsinki. Ethical approval was
obtained from the Institutional Review Committee (IRC), Nobel College, which
is aliated with Pokhara University (Ref. no. 079/080/139). Formal permission
was obtained from the selected rural municipalities for the conduct of
the study. Verbal and written informed consent were obtained from the
participants in the form of signatures or thumbprints before the initiation of
the interview sessions.
Consent for publication
Not applicable.
Competing interests
The authors declare no competing interests.
Author details
1HERD International, Lalitpur, Nepal
2Nobel College, Pokhara University, Kathmandu, Nepal
3College of Public Health, University of South Florida, Tampa, USA
4Kathmandu Institute of Child Health, Hepali Height, Kathmandu, Nepal
5School of Health and Allied Sciences, Pokhara University, Pokhara, Nepal
6Government of Nepal, Health Oce, Gorkha, Nepal
Received: 20 December 2024 / Accepted: 8 April 2025
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Article
Full-text available
Introduction: Globally, one in every six people will be elderly by 2030. In Nepal, there has been a notable rise in the aging and elderly. Addressing the healthcare needs of them is crucial. Despite the different efforts to advocate for healthy aging, various factors continue to limit this process. This paper aims to explore the utilization of healthcare services among the elderly population and uncover influences on the ability to access these services. Method: A mixed-method community-based study was conducted in Bihadi Rural Municipality of Parbat, Nepal. The quantitative segment involved interviews with 355 individuals aged ≥60 years, while 18 respondents were enlisted for in-depth interviews. We used descriptive statistics, chi-square test, and logistic regression in quantitative analysis. Similarly, content and thematic analysis were performed in the qualitative component. Results: This study reported that health service utilization among the respondents was 65.4%. Among the factors ethnicity (OR 3.728, 95% CI 1.062–15.887), not good health status (OR 2.943, 95% CI 1.15–8.046), bus as means of transportation (OR 8.397, 95% CI 1.587–55.091) had higher odds whereas government hospital (OR 0.046, 95% CI 0.009–0.193), not always available health staffs (OR 0.375, 95% CI 0.147–0.931), not sufficient medicine (OR 0.372, 95% CI 0.143–0.924), not available medicine (OR 0.014, 95% CI 0.002–0.068) had lower odds for health service utilization. Other factors identified from qualitative components include long waiting times, insufficient medicine, lack of trained health personnel, financial capacity, low utilization of health insurance, distance, and support from family members. Conclusions: Nonetheless, a portion of the elderly remained excluded from mainstream of healthcare services. A combination of social, healthcare-related, and individual factors influences the utilization of healthcare services. To ensure elderly-friendly services, prioritize geriatric care training, secure medication availability, and establish a dedicated health insurance program for them. In the current federal context, localizing evidence-based, innovative strategies to address the healthcare needs of the elderly is crucial.
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Background The burden of chronic diseases has become a major public health concern, and high-efficiency use of community health services is essential in combating chronic diseases. This study described the status of chronic diseases in southern China and explored the determinants of health service utilization among adult residents. Methods Data were obtained from one part of community survey data from four counties in Ganzhou City, southern China. A multistage, stratified random sampling method was used to conduct a cross-sectional survey between 2018 and 2020. Overall, 7430 valid questionnaires were collected. A lasso-linear regression analysis was performed to explore the determinants of community health service utilization. Results According to the study, most participants (44.6%) reported having relatively good health, while 42.1% reported having moderate health. Chronic diseases were reported by 66.9% of the respondents. The three most prevalent self-reported chronic diseases were hypertension (22.6%), hyperlipidemia (5.9%), and diabetes (5.9%). Among residents with chronic diseases, 72.1% had one chronic disease, while the rest had multiple. Only 13.9% of residents frequently utilized community health services, while 18.9% never used them. Additionally, among residents who reported having chronic diseases, 14.1% had never attended community health services. Four categories of factors were the key determinants of community health service utilization: (1) personal characteristics, age, and sex; (2) health-related factors, such as family history, self-reported health conditions, and the number of chronic diseases; (3) community health service characteristics, such as satisfaction with and accessibility to community health services; and (4) knowledge of chronic diseases. Specifically, women tend to utilize healthcare services more frequently than men. Additionally, residents who are advanced in age, have a family history of chronic diseases, suffer from multiple chronic conditions, rate their self-reported health condition as poor, have a better knowledge about chronic diseases, have better accessibility to community health services, and have higher the satisfaction with community health services, tend to utilize them more frequently. Conclusions Given the limited healthcare resources, the government should promote the effective utilization of community health facilities as a critical community-based strategy to combat the growing threat of chronic diseases in southern China. The priority measures involve enhancing residents’ access to and satisfaction with community health services and raising awareness of chronic illnesses among older individuals with poor health status.
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Background: Increasing trends in risky health behaviours contribute to chronic health problems among the rapidly growing ageing population. Therefore, we examined the association between risky health behaviours and chronic health conditions among persons 50 years and older. Methods: This study was a secondary analysis of longitudinal survey data from the 2007 Study on Global Ageing and Adult Health (SAGE Wave 1) conducted by the World Health Organization. Multilevel logistic regression techniques were used to examine high social cohesion among the aged. The output was reported as odds ratios (OR) and adjusted odds ratios (aOR). Results: Generally, the level of chronic conditions was 81.5% for all countries. Older adults in Ghana had the highest chronic conditions (94.0%) while the Russian Federation recorded the lowest (58.6%). The risk of chronic conditions was higher among the oldest-old (OR=1.70, 95% CI=1.29, 2.25), those who smoke tobacco (OR=1.13, 95% CI=1.01, 1.25) or drink alcohol (OR=1.17, 95% CI=1.06,1.29), and among those who live in rural areas (OR=1.31, 95% CI=1.16, 1.49). However, the odds were lower among females (OR=0.88, 95% CI=0.69,0.85), and those who were not working (OR=0.52, 95% CI=0.47, 0.58). Conclusion: We conclude that it is important to improve the health status of older people. To achieve this, there must be interventions and policies to facilitate the adoption of healthy or physically active lifestyles among older people. This could be achieved by strengthening advocacy and health education about the dangers of living a sedentary lifestyle, consuming alcohol and tobacco. Whatever behavioural change interventions, advocacy and health education must target high-risk sub-populations including the oldest-old, and those with low economic status. Given the regional disparities identified, it is necessary to prioritise older people residing in rural areas. The study underscores a need to provide more primary healthcare facilities in the rural areas of the countries included in this study. Such an initiative is likely to increase accessibility to healthcare services and information that would impact positively on the lifestyle behaviours of older people.
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Objective The Social Health Insurance Program (SHIP) shares a major portion of social security, and is also key to Universal Health Coverage (UHC) and health equity. The Government of Nepal launched SHIP in the Fiscal Year 2015/16 for the first phase in three districts, on the principle of financial risk protection through prepayment and risk pooling in health care. Furthermore, the adoption of the program depends on the stakeholders' behaviors, mainly, the beneficiaries and the providers. Therefore, we aimed to explore and assess their perception and experiences regarding various factors acting on SHIP enrollment and adherence. Methods A cross-sectional, facility-based, concurrent mixed-methods study was carried out in seven health facilities in the Kailali, Baglung, and Ilam districts of Nepal. A total of 822 beneficiaries, sampled using probability proportional to size (PPS), attending health care institutions, were interviewed using a structured questionnaire for quantitative data. A total of seven focus group discussions (FGDs) and 12 in-depth interviews (IDIs), taken purposefully, were conducted with beneficiaries and service providers, using guidelines, respectively. Quantitative data were entered into Epi-data and analyzed with SPSS, MS-Excel, and Epitools, an online statistical calculator. Manual thematic analysis with predefined themes was carried out for qualitative data. Percentage, frequency, mean, and median were used to describe the variables, and the Chi-square test and binary logistic regression were used to infer the findings. We then combined the qualitative data from beneficiaries' and providers' perceptions, and experiences to explore different aspects of health insurance programs as well as to justify the quantitative findings. Results and prospects Of a total of 822 respondents (insured-404, uninsured-418), 370 (45%) were men. Families' median income was USD $65.96 (8.30–290.43). The perception of insurance premiums did not differ between the insured and uninsured groups (p = 0.53). Similarly, service utilization (OR = 220.4; 95% CI, 123.3–393.9) and accessibility (OR = 74.4; 95% CI, 42.5–130.6) were found to have high odds among the insured as compared to the uninsured respondents. Qualitative findings showed that the coverage and service quality were poor. Enrollment was gaining momentum despite nearly a one-tenth (9.1%) dropout rate. Moreover, different aspects, including provider-beneficiary communication, benefit packages, barriers, and ways to go, are discussed. Additionally, we also argue for some alternative health insurance schemes and strategies that may have possible implications in our contexts. Conclusion Although enrollment is encouraging, adherence is weak, with a considerable dropout rate and poor renewal. Patient management strategies and insurance education are recommended urgently. Furthermore, some alternate schemes and strategies may be considered.
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In this paper, we review the social determinants of health in older adults and their complex interrelationship with medical diseases. Also, we provide recommendations to address these determinants in the integrated healthcare plan. The social determinants in older adults and its influence in health outcomes have been studied for decades. There is solid evidence for the interrelationship between social factors and the health of individuals and populations; however, these studies are unable to define their complex interrelatedness. Health is quite variable and depends on multiple biological and social factors such as genetics, country of origin, migrant status, etc. On the other hand, health status can affect social factors such as job or education. Addressing social determinants of health in the integrated healthcare plan is important for improving health outcomes and decreasing existing disparities in older adult health. We recommend a person-centered approach in which individualized interventions should be adopted by organizations to improve the health status of older adults at the national and global level. Some of our practical recommendations to better address the social determinants of health in clinical practice are EHR documentation strategies, screening tools, and the development of linkages to the world outside of the clinic and health system, including social services, community activities, collaborative work, and roles for insurance companies.
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Introduction The world is heading towards a larger proportion of older population, indicating an increased risk of diseases, disability, and advanced ageing before death as well as the demand for the health system. Methods This study is a community based cross-sectional study, total 329 older people aged 60 years and above were surveyed. Two stage cluster-sampling technique was used. Semi structured questionnaire was used for data collection. Results Current study showed that 63.3% of the older population have utilized health services in the past one year. Multivariate analysis showed that, respondents with basic education and secondary education are 0.3(AOR: 0.31, 95% CI: 0.17-0.56) and 0.14 (AOR: 0.14, 95% CI: 0.83-0.26) times less likely to utilize health services, respectively. Similarly, respondents reporting current personnel income above forty thousand are 2.8 (AOR:2.81 95% CI:1.84-4.31) times more likely to utilize health services. Respondents at risk of malnutrition are 2.1(AOR: 2.18, 95% CI: 1.14-4.17) times more likely to utilize health services, similarly undernourished respondents are 3.3 (AOR:3.35,95% CI:1.50-7.51) times more likely to utilize health services as compared to respondents with normal nutritional status. Respondents with chronic disease condition are 11.8 (AOR: 11.89, 95% CI: 6.81-20.74) times more likely to utilize health services as compared to those with no chronic disease condition when holding other variables constant. Conclusions There is urgent need to highlight the problems faced by the older population as regards health service utilization and dealing with the identified factors associated with health service utilization among the older population should receive high priority. Key messages • Municipality and health facilities should create enabling environment for older population to get necessary health services. • Awareness program targeting the underprivileged ethnic groups and poor houses are recommended.
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Introduction Healthcare utilisation requires knowing one’s entitlements and how to access them (navigation) and having access to grievance redressal when entitlements are denied. To ensure citizen access to and use of health insurance entitlements, the Health Insurance Fund established an initiative called the Protector of Patients’ Health Insurance Entitlements (PPHIE). PPHIEs are supposed to provide patient navigation and grievance redressal services. This paper explores to what extent this initiative meets its objectives and is used by the elderly in rural areas. Methods This study employed a mixed methods approach. We conducted in-depth interviews with elderly patients in rural areas, PPHIEs, health providers and health insurance managers (N=39), as well as focus groups (N=5) and a household survey (N=715) with elderly rural patients. Qualitative data were analysed using content analysis, and the household survey results were analysed using descriptive statistics. Results The majority of elderly patients were not aware of the PPHIE initiative and instead received patient navigation support from their healthcare providers. The PPHIE programme was poorly publicised among the population. Although PPHIEs had a mandate to pursue grievance redressal they rarely did so, and their role in the system was more symbolic than functional. Conclusion While healthcare providers have (by default) filled the navigation role left by inactive PPHIEs, the grievance redressal role remains unfilled. Information about health insurance entitlements and access to grievance redressal must be provided through visible, accessible and efficient mechanisms that should be continuously monitored and improved.
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Background Morbidity increases with age and enhances the burden of health problems that result in new challenges to meet additional demands. In the ageing population, health problems, and health care utilization should be assessed carefully and addressed. This study aimed to identify chronic morbidities, health problems, health care seeking behaviour and health care utilization among the elderly. Methods We conducted a community based, cross-sectional study in urban areas of the Sunsari district using face-to-face interviews. A total of 530 elderly participants were interviewed and selected by a simple proportionate random sampling technique. Results About half, 48.3%, elderly were suffering from pre-existing chronic morbidities, of which, 30.9% had single morbidity, and 17.4% had multi-morbidities. This study unfurled more than 50.0% prevalence of health ailments like circulatory, digestive, eye, musculoskeletal and psychological problems each representing the burden of 68.7%, 68.3%, 66.2%, 65.8% and 55.7% respectively. Our study also found that 58.7% preferred hospitals as their first contact facility. Despite the preferences, 46.0% reported visiting traditional healers for treatment of their ailments. About 68.1% reported having difficulty seeking health care and 51.1% reported visits to a health care facility within the last 6 months period. The participants with pre-existing morbidity, health insurance, and an economic status above the poverty line were more likely to visit health care facilities. Conclusion Elderly people had a higher prevalence of health ailments, but unsatisfactory health care seeking and health care utilization behaviour. These need further investigation and attention by the public health system in order to provide appropriate curative and preventive health care to the elderly. There is an urgent need to promote geriatric health services and make them available at the primary health care level, the first level of contact with a national health system.