Reimagining Organizational Change
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Think hard about the problems in your organization or about potential upheavals in the markets in which you operate. Could some of those problems--ones no one is attending to--turn into disasters? If you're like most executives, you'll sheepishly answer yes. As Harvard Business School professors Michael Watkins and Max Bazerman illustrate in this timely article, most of the "unexpected" events that buffet companies should have been anticipated--they're "predictable surprises." Such disasters take many forms, from financial scandals to disruptions in operations, from organizational upheavals to product failures. Some result in short-term losses or distractions, while others cause damage that takes years to repair. Some are truly catastrophic--the events of September 11, 2001, are a tragic example of a predictable surprise. The bad news is that all companies, including your own, are vulnerable to predictable surprises. The good news is that recent research helps explain why that's so and what companies can do to minimize their risk. The authors contend that organizations' inability to prepare for predictable surprises can be traced to three sets of vulnerabilities: psychological, organizational, and political. To address these vulnerabilities, the authors recommend the RPM approach. More than just the usual environmental scanning and contingency planning, RPM requires a chain of actions--recognizing, prioritizing, and mobilizing--that companies must meticulously adhere to. Failure to apply any one of these steps, the authors say, can leave an organization vulnerable. Given the extraordinarily high stakes involved, it should be every business leader's core responsibility to apply the RPM approach, the authors conclude.
Purpose
Taking issue with the predominance of reviews of James March’s writings that focus on his technical contributions to organizational studies, this study aims to emphasize the central significance and contemporary relevance of his critical reflections on the meaning of life and work in modern organizations.
Design/methodology/approach
The paper uses a novel framework illustrated by extensive original quotations for capturing and making more accessible March’s profound contribution to organization studies. His work on organizational behaviour and decision-making is viewed as identifying and grappling with three key paradoxes of modernity: of rationality, performance and meaning. His prescriptions on how to handle and address these paradoxes are explored through a focus on his reflections on the poetry of leadership.
Findings
Whilst March himself emphasized that not all of his insights can be captured in an article level overview, March, his collaborator Olsen and others who worked with and studied under him have confirmed the accuracy of the review and the value of the enterprise.
Practical implications
Capturing March’s advocacy of sensible foolishness and playful seriousness in the face of ambiguity, uncertainty and contestation hopefully contribute to enhancing practitioners’ “lightness of being” in coping with and finding meaning in challenging environments.
Originality/value
Through the range of ideas covered, the framework used and the extensive use of March’s own worlds, the study, hopefully, communicates the depth and richness of March’s humanitarian enterprise and the “playfully serious spirit” that he advocates and exemplifies – in a way that is often omitted from narrower, more technical and somewhat dry treatments of his work.
At the time of his death in 1947, Kurt Lewin was seen as one of the foremost psychologists of his day. He is now best known for his three-step model of change. However, this has been criticized for its “simplicity,” and it has even been suggested that Lewin “never developed such a model,” yet this ignores its links to the rest of Lewin’s work. Surprisingly, there appears to have been no rigorous attempt to understand the connection between Lewin’s early work on field theory and his later work on social and organizational change. In addressing this gap in the Lewin literature, this article will not only show that the three-step model of change is far from being simplistic but also that it was a well-thought-out approach to change based on his development of field theory. The main difference between the two is one of nomenclature rather than substance.
This anthology continues the effort to make Kurt Lewin's work easily accessible again by bringing together 15 significant articles that were written over a span of 30 yrs. These articles were selected because they still stand as relevant contributions to the world's culture and they reflect the extraordinary range over which Lewin's intellectual activity remains relevant. The first several selections present Lewin as a philosopher of science. The next section includes original reports by Lewin of programs of research that he and his students, or colleagues, carried out on key theoretical problems in motivational, developmental, and social psychology. Following is a selection of articles that Lewin wrote as an applied psychologist. Last are sections in which Lewin responded to requests for advice from policymakers and community leaders. (PsycINFO Database Record (c) 2012 APA, all rights reserved)
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