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إطار مفاهيمي لقياس مستوى ممارسات إدارة سلاسل الامداد بالمستشفيات المصرية: دراسة تطبيقية على المستشفيات الجامعية الحكومية
Abstract
يهدف هذا البحث إلى محاولة الوصول إلى إطار مفاهيمي مقترح لقياس مستوى ممارسات إدارة سلاسل الإمداد بالمستشفيات الجامعية الحكومية، وذلك من خلال التعرف على الوضع الحالي لممارسات انشطة الامداد بالمستشفيات الجامعية وكذلك التعرف على معوقات وصعوبات ومتطلبات تطبيق مفهوم إدارة سلاسل الإمداد بتلك المستشفيات. ولتحقيق أهداف البحث تم إعداد قائمة استقصاء وتوزيعها على عينة البحث، وقد تم الاعتماد على البرنامج الإحصائي SPSS v. 22 لاستخراج نتائج الدراسة، وتوصل البحث إلى النتائج التالية:
● عدم توافر ممارسات مفهوم إدارة سلاسل الإمداد بالمستشفيات محل البحث وكذلك اتضح عدم وجود اختلاف بين المستشفيات محل البحث فيما يتعلق بتلك الممارسات.
● تعدد معوقات وصعوبات تطبيق مفهوم إدارة سلاسل الإمداد بالمستشفيات الجامعية. مثل نقص المعلومات والمعرفة بهذا المفهوم ونقص الموارد المالية اللازمة وعدم وجود تكنولوجيا حديثة للمعلومات. واتضح عدم وجود اختلاف بين آراء مديري أنشطة الإمداد بالمستشفيات محل البحث فيما يتعلق بتلك المعوقات.
● تعدد متطلبات تطبيق مفهوم إدارة سلاسل الإمداد بالمستشفيات الجامعية وأن أهم هذه المتطلبات هي استخدام تكنولوجيا المعلومات الحديثة وضرورة تغيير الثقافة التنظيمية داخل المستشفيات. كما اتضح عدم وجود اختلاف بين آراء مديري انشطة الإمداد فيما يتعلق بتلك المتطلبات.
● إن النظام الحالي لإدارة المواد والمستلزمات الطبية يعاني من عدد من نقاط الضعف أهمها نقص الرقابة على المخزون وضعف نظم المعلومات بالمستشفيات وضعف نظم المناولة الداخلية.
وتم تقديم مجموعة من التوصيات أبرزها ضرورة اتجاه المستشفيات لتطبيق مفهوم ادارة سلاسل الإمداد وتهيئة البيئة التنظيمية لتطبيق هذا المفهوم.
الكلمات المفتاحية: إدارة سلاسل الإمداد، ممارسات إدارة سلاسل الإمداد، متطلبات إدارة سلاسل الإمداد، معوقات إدارة سلاسل الإمداد، المستشفيات الجامعية.
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This research aims to fill the research gap with empirical evidence that exists about the impact of blockchain and smart inventory systems on supply chain performance in the retail industry in the UAE. The proposed model is uniquely researched as no prior research explores the link between supply chain performances, blockchain, and smart inventory in prestigious academic journals. A quantitative technique with convenient cluster sampling is used. A descriptive, exploratory, causal and analytical design was applied—a sample size of 303 respondents was used for data analysis through regression and hypothesis with ANOVA. The findings revealed a significant positive impact of blockchain and smart inventory systems on SC performance. Limited construct-based research can be focused on more industries and constructs for future studies. There are numerous chances for businesses to leverage blockchain technology to their advantage over the competition, giving them the chance to strengthen their market position. Managers must carefully consider the qualities of their goods, services, and supply chains to ascertain whether they require or would sufficiently benefit from blockchain.
An electronic health record (EHR) is a technology that allows you to keep track of your health information. It keeps computerized records of several healthcare organizations. Records are exchanged via enterprise-wide data systems as well as other networking technologies and exchanges. Patients nowadays expect immediate access to their health information. However, the health sector comes with immediate access to data, and there are worries about the privacy and security of medical records of patients. As a result, a blockchain-based solution can assist in resolving this issue. The blockchain has the potential to beat the conventional centralized system, which suffers from a severe lack of accessibility. This is a decentralized technology that has recently been presented to provide a new viewpoint on data security and system efficiency. This paper presents a blockchain-based system that helps the patient’s data be managed and secured into a single record held by the patient. This system was developed using the Ethereum network using Ganache, as well as programming languages, tools, and techniques such as Solidity and web3.js. The measured approach suggested in this paper uses this platform to store patients’ data and execute functions in a decentralized system using blockchain smart contracts. Transactions are communicated through the smart contract once it has been launched, providing security and privacy features. Furthermore, the transaction’s desired alterations can be verified and transmitted to the entire distributed network. There is also a cryptocurrency wallet (MetaMask) that holds a centrally controlled, private information system in which records can be quickly accessed and secured by authorities. Doctors and patients can access the system through the wallet. Moreover, all the data of the doctor and patient will be secured and managed through this system. This proposed system is aimed at doing things such as the following: blockchain technology allows users to obtain the same data at the same time, increasing efficiency, developing credibility, and reducing barriers. It enables the secure storage of data by setting specific access for users. Additionally, this proposed system facilitates the secure transfer of patient medical records. Finally, this paper describes a health-record system and a new protocol that are quick and secure to use. It allows greater openness and ownership of sensitive data to be recorded and secured and also promotes the healthcare sector with blockchain.
Industry 4.0 aims to automate traditional manufacturing and industrial practices with the aids of recently developed information technologies such as cyber-physical systems, Internet of things, big data analytics, and cloud computing. Implementation of industry 4.0 in manufacturing leads to the digitization of all manufacturing businesses including computer aided design and manufacturing, enterprise resource planning, and supply chain management (SCM). This paper focuses on the challenges and solutions in digitizing supply chains in dynamic, distributed, and decentralized business environments. The complexity and dynamics of supply chains in industry 4.0 are discussed, the performance of a supply chain is evaluated from the perspectives of costs and quality of services, and supply chain management is formulated as an optimization problem for higher requirements of quality of services, efficiency, and timeliness. The challenges of developing digitization solutions to data acquisition, data fusion, and data-driven decision-making supports are discussed in detail. The potential solutions to these challenges are proposed and the impacts on supply chain management are assessed using the data from in a list of automotive manufacturers in China. It has been found the proposed solutions will make positive and significant impact on the digitation of supply chains.
Drug shortage is always a critical issue of inventory management in healthcare systems since it potentially invokes several negative impacts. In supply chain management, optimization goes hand-in-hand with inventory control to address several issues of the supply, management, and use of drugs. However, it is difficult to determine a shortage situation in a hospital due to multiple unpredictable reasons, such as manufacturing problems, supply and demand issues, and raw material problems. To avoid the shortage problem in a hospital, efficient inventory management is required to operate the system in a sustainable way and maximize the profit of the organization in the Hospital Supply Chain (HSC). In this work, we study a drug refilling optimization problem, a general model for drug inventory management in a hospital. We then investigate a Deep Reinforcement Learning (DRL) model to address this problem under an online solution that can automatically make a drug refilling decision in order to prevent a drug shortage. We further present a numerical result to verify the performance of the proposed algorithm, which outperforms the baselines (e.g., over-provisioning, ski-rental, and max-min) in terms of the refilling cost and the shortage rate.
The globalization has pushed to change the organization of every companies, even the hospitals. The principal phenomenon in that period and fundamental today again, has been the Supply Chain Management (SCM), with which the company is no longer seen as an isolated entity but active part in an extremely complex supply network. In fact, the only way to guarantee the competitiveness of businesses in the new world economy is through the cooperation and the integration between customers and suppliers. The present work analyses the drugs flow of three Italian hospital: the Cardarelli Hospital in Campobasso, the Veneziale located in Isernia and the San Timoteo site in Termoli. The data was provided by MOLISE DATA SPA that collected the information from all ASREM with particular interest in the already mentioned hospitals. Particularly, will be highlight, using simulation model, the benefits deriving from the implementation of a new Supply Chain, creating a collaboration along the entire logistics-production chain. Thanks to a more efficient management of drugs will get a reduction of business costs and an improvement of the health services offered.
Electronic medical records (EMRs) are electronically-stored highly sensitive and private information related to the diagnosis and treatment of patient, and needs to be frequently shared among peers. Sharing of medical records between participants is very challenging because the data might be revealed or tampered during the operational process. To address these challenges, a blockchain-based electronic medical records system is the key solution. In this research, we have discussed how blockchain technology can help in better healthcare data management. We have proposed a blockchain-based records management system for efficient management and sharing of electronic medical records (EMRs). We have implemented a prototype of Electronic Medical Records Management System using permissioned blockchain platform “Hyperledger”. This system ensures privacy, security and easy accessibility and availability of medical records.
We seek to guide operations management (OM) research on the implementation of supply chain traceability systems by identifying business requirements and the factors critical to successful implementation. We first motivate the need for implementing traceability systems in two very different industries-cobalt mining and pharmaceuticals-and present business requirements and critical success factors for implementation. Next, we describe how we carried out thematic analysis of practitioner and scholarly articles on implementing blockchain for supply chain traceability. Finally, we present our results pertaining to the needs of different stakeholders such as suppliers, consumers, and regulators. The business requirements for traceability systems are curbing illegal practices; improving sustainability performance; increasing operational efficiency; enhancing supply-chain coordination; and sensing market trends. Critical success factors for implementation are companies' capabilities; collaboration; technology maturity; supply chain practices; leadership; and governance of the traceability efforts. These findings provide a nascent measurement model for empirical work and a foundation for descriptive and normative research on blockchain applications for supply chain traceability.
Purpose
This case study describes the development and empirical validation of an easy-to-implement practical framework for improving hospital pharmacy inventory management.
Summary
Research suggests various inventory optimization models, which can lead to cost reductions while maintaining adequate service levels; however, they are facing limited adoption in healthcare settings. The main barriers appear to be the high effort and complexity of implementation, the dependence on data that are not available or might not be in the right form, and the one-size-fits-all approach often followed without addressing healthcare sector–specific particularities. A research framework was developed by adapting relevant inventory models to the healthcare context using the concept of data segmentation on the basis of a three-dimensional classification of hospital pharmacy inventory items based on their relative importance, clinical criticality, and consumption pattern. Suitable replenishment policies were assigned to high-impact classes, and an integrated performance-measurement component assesses the framework’s effectiveness. The suggested approach was implemented and empirically tested at the pharmacy of a large public hospital using longitudinal data. The results demonstrate substantial improvements with respect to all of the selected key performance indicators and translate into inventory cost savings due to reduced stockholding costs and better synchronization of inventories to demand.
Conclusion
Use of standard software functionalities combined with targeted data segmentation efforts significantly improves hospital pharmacy inventory cost performance.
Hospital supply chains are responsible for several economic inefficiencies, negative environmental impacts, and social concerns. However, a lack of research on sustainable supply chain management specific to this sector is identified. Existing studies do not analyze supply chain management practices in an integrated and detailed manner, and do not consider all sustainable performance dimensions. To address these gaps, this paper presents a systematic literature review and develops a framework for identifying the supply chain management practices that may contribute to sustainable performance in hospitals. The proposed framework is composed of 12 categories of management practices, which include strategic management and leadership, supplier management, purchasing, warehousing and inventory, transportation and distribution, information and technology, energy, water, food, hospital design, waste, and customer relationship management. On the other side, performance categories include economic, environmental, and social factors. Moreover, illustrative effects of practices on performance are discussed. The novelty of this document lies in its focus on hospital settings, as well as on its comprehensiveness regarding the operationalization of practices and performance dimensions. In addition, a future research agenda is provided, which emphasizes the need for improved research generalizability, empirical validation, integrative addressing, and deeper analysis of relationships between practices and performance.
The purpose of this paper is to identify and explore the content of Logistics and Supply Chain Management, and to find the connections and the differentials factors that are between the two areas. The study is based on literature review and wants to find the core subjects and the differentials between the two areas, in order to a better and comprehensive understanding of these topics.
Purpose
The purpose of this paper is to unveil the circular economy (CE) values with an ultimate goal to provide tenets in a format or structure that can potentially be used for designing a circular, closed-loop supply chain and reverse logistics.
Design/methodology/approach
This is desk-based research whose data were collected from relevant publication databases and other scientific resources, using a wide range of keywords and phrases associated with CE, reverse logistics, product recovery and other relevant terms. There are five main steps in the reformulation of CE principles: literature filtering, literature analysis, thematic analysis, value definition and value mapping.
Findings
In total, 15 CE values have been identified according to their fundamental concepts, behaviours, characteristics and theories. The values are grouped into principles, intrinsic attributes and enablers. These values can be embedded into the design process of product recovery management, reverse logistics and closed-loop supply chain.
Research limitations/implications
The paper contributes to the redefinition, identification and implementation of the CE values, as a basis for the transformation from a traditional to a more circular supply chain. The reformulation of the CE values will potentially affect the way supply chain and logistics systems considering the imperatives of circularity may be designed in the future.
Originality/value
The reformulation principles, intrinsic attributes and enablers of CE in this paper is considered innovative in terms of improving a better understanding of the notion of CE and how CE can be applied in the context of modern logistics and supply chain management.
With the increase in awareness of environmental and social issues associated with the development and the use of products, stakeholders—especially consumers—are showing more concern regarding these issues. To address new developments and changing trends, organizations are now compelled to identify and implement innovative and sustainable solutions, not only within their organizations’ boundaries, but also across the whole supply chain network. The primary goal of this paper was to identify and analyze drivers of sustainable supply chain management (SSCM) that influence or encourage organizations to undertake sustainability initiatives and implement sustainable solutions throughout their supply chains. For this purpose, a systematic literature review was conducted and 1559 drivers of SSCM were identified from 217 journal articles. Precise interpretation, clear definitions, restructuring, and classification into external and internal driver categories produced a list of 40 unique drivers of SSCM. The results revealed that regulatory and market pressures, with reference to the number of citations, are the most prevailing drivers of SSCM for the implementation of sustainability practices. Classification of the drivers of SSCM into primary and secondary driver categories may assist practitioners and decision makers in prioritizing sustainability-related initiatives and adopting sustainability practices across the whole supply chain network.
Based on a dataset of 84 papers and industry studies, we analyse the impact of digital transformation on the insurance sector using Porter’s value chain (The Competitive Advantage: Creating and Sustaining Superior Performance, The Free Press, New York, 1985) and Berliner’s insurability criteria (Limits of Insurability of Risks, Prentice-Hall, Englewood Cliffs, NJ, 1982). We also present future research directions from the academic and practitioner points of view. The results illustrate four major tasks the industry is facing: enhancing the customer experience, improving its business processes, offering new products, and preparing for competition with other industries. Moreover, we identify three key areas of change with respect to insurability: the effect of new and more information on information asymmetry and risk pooling, the implications of new technologies on loss frequency and severity, and the increasing dependencies of systems through connectivity.
Purpose
The purpose of this research is to gather the current definitions of supply chain management in practical and analytical usage, to develop standards for assessing definitions and to apply these standards to the most readily available definitions of the term.
Design/methodology/approach
In this research, we gathered the current definitions of supply chain management in practical and analytical usage from journals, textbooks, universities, and industry associations and on-line.
Findings
The research ends with proposed definitions for consideration. Discussion and areas for future research are included.
Research limitations/implications
Involved organizations, supply chain management programs in higher education, and professional and certifying organizations in the field need to meet and work together to research consensus on the final definition of the field, realizing that definitions can evolve, but also recognizing that a starting point is needed in this rapidly growing area.
Practical implications
We argue, quite simply, that a consensus definition of supply chain management is unlikely as long as we continue offering and accepting definitions that are technically unsound. Many of the current definitions violate several principles of good definitions. For these reasons, they are either empty, too restrictive, or too expansive. Until we come across or develop a definition that overcomes these limitations and agree on it, then we will still search for ‘the’ definition without finding it. The field will become more crowded with definitions, but less certain, and progress will be restricted.
Originality/value
Theoreticians, researchers, and practitioners in a discipline require key terms in a field to share a nominal definition and prefer to have a shared real or essential definition. Yet in Supply Chain Management, we find no such shared definition, real or nominal. Even the Council of Supply Chain Management Professional (CSCMP) offers its definition with the caveat: “The supply chain management (SCM) profession has continued to change and evolve to fit the needs of the growing global supply chain. With the supply chain covering a broad range of disciplines, the definition of what is a supply chain can be unclear” (2016).
Digital supply chain integration is becoming increasingly dynamic. Access to customer demand needs to be shared effectively, and product and service deliveries must be tracked to provide visibility in the supply chain. Business process integration is based on standards and reference architectures, which should offer end-to-end integration of product data. Companies operating in supply chains establish process and data integration through the specialized intermediate companies, whose role is to establish interoperability by mapping and integrating company-specific data for various organizations and systems. This has typically caused high integration costs, and diffusion is slow. This paper investigates the requirements and functionalities of supply chain integration. Cloud integration can be expected to offer a cost-effective business model for interoperable digital supply chains. We explain how supply chain integration through the blockchain technology can achieve disruptive transformation in digital supply chains and networks.
The growing global population and its effects on world food security, as well as the urgency for climate change mitigation, are issues that foster technological, social, and political innovations to increase the efficiency of use of natural resources, such as biomass among others. While significant research efforts have been devoted to biomass conversion processes, their associated supply chains and their implication for complete process efficiency have only been studied more recently. However, most of the recent investigations into the design and optimization of biomass supply chains have focused on an economic point of view, sidelining other dimensions of sustainability, which represents a serious drawback for this kind of work. This article surveys the recent research on design and management optimization of biorefinery supply chains from a sustainability perspective. 72 published research articles from 2006 to 2015 have been analyzed to highlight the sustainability dimensions considered, as well as the inclusion of uncertainties. A typology of decision-making at three levels of analysis (strategic, tactical and operational), and the specific set of tools used to model and optimize the biorefinery supply chain have also been studied. The conclusion underlines the contributions and shortcomings of current research and suggests possible future directions.
The purpose of this study was to understand some of the many perplexing questions eluding managers of overwhelmingly complex construction supply chain management (CSCM) based on review of some important research issues pertaining to construction supply chains. This study has illustrated understanding on CSCM using qualitative approach of triangulation applying foundational research methodology and soft system methodology in a coal-based thermal power plant project to validate its complex CSCM systems. The study highlights that a typical CSCM eco-system for the coal-based thermal power plant construction as unit can be considered to operate as a system with sub-systems as concept phase, procurement phase, production phase, installation phase and winding up phase. This study suffers from methodological limitations associated with qualitative research. Finally, this study provides practical insights for research opportunities in the area of interdisciplinary construction projects.
Purpose
With increasing exposure to disruptions, it is vital for supply chains to manage risks proactively. Prediction of potential failure points and overall impact of these risks is challenging. In this paper, systems thinking concepts are applied for modelling supply chain risks. The purpose of this paper is to develop a holistic, systematic and quantitative risk assessment process for measuring the overall risk behaviour.
Design/methodology/approach
A framework for supply chain risk management (SCRM) is developed and tested using an industrial case study. A systematically developed research design is employed to capture the dynamic behaviour of risks. Additionally, a system‐based supply chain risk model is conceptualized for risk modelling. Sensitivity modelling results are combined for validating the supply chain risk model.
Findings
The systems approach for modelling supply chain risks predicts the failure points along with their overall risk impact in the supply chain network. System‐based risk modelling provides a holistic picture of risk behavioural performance, which is difficult to realise through other research methodologies commonly preferred in SCRM research.
Practical implications
The developed framework for SCRM is tested in an industry setting for its viability. The framework for SCRM along with the supply chain risk model is expected to benefit practitioners in understanding the intricacies of supply chain risks. The system model for risk assessment is a working tool which could provide a perspective of future disruptive events.
Originality/value
A holistic, systematic and quantitative risk modelling mechanism for capturing overall behaviour of risks is a valuable contribution of this research. The paper presents a new perspective towards using systems thinking for modelling supply chain risks.
Supply chain management in healthcare is evaluated with a particular focus on the distribution of medicines from a wholesaler to clinics. Currently, there are issues with service levels to clinics that need addressing. The value of the paper arises from providing a detailed analysis of a healthcare supply chain in the developing world and Diagnosis the parameter involved in inventory.
This paper aims to contribute to the debate on the role of knowledge management in supply chain management by reviewing the published literature. A total of 58 selected referred journal articles were systematically analyzed. This review identifies various theoretical and methodological characteristics of the way in which knowledge management applications are proposed in the supply chain context. The review shows that little evidence exists of the positive relation between the use of IT solutions and firms’ performance. Some issues remain unexplored such as the problem of knowledge obsolescence in supply chain management. A deeper understanding of the knowledge accumulation process could give new insights. The paper concludes with some future directions for theory construction and empirical research.
The purpose of this paper is to analyse health service supply chain systems. A great deal of literature is available on supply chain management in finished goods inventory situations; however, little research exists on managing service capacity when finished goods inventories are absent.
System dynamics models for a typical service-oriented supply chain such as healthcare processes are developed, wherein three service stages are presented sequentially.
Just like supply chains with finished goods inventory, healthcare service supply chains also show dynamic behaviour. Comparing options, service reduction, and capacity adjustment delays showed that reducing capacity adjustment and service delays gives better results.
The study is confined to health service-oriented supply chains. Further work includes extending the study to service-oriented supply chains with parallel processing, i.e. having more than one stage to perform a similar operation and also to study the behaviour in service-oriented supply chains that have re-entrant orders and applications. Specific case studies can also be developed to reveal factors relevant to particular service-oriented supply chains.
The paper explains the bullwhip effect in healthcare service-oriented supply chains. Reducing stages and capacity adjustment are strategic options for service-oriented supply chains.
The paper throws light on policy options for managing healthcare service-oriented supply chain dynamics.
Supply chain management and integration have become more important business topics mainly addressed within the different businesses industries in order to influence the organizational performance. The current research study aims to investigate this effect by involving some key of supply chain partners on organizational performance. Also, the moderation role of trust as an influential aspect in the business was also studied in this work. To conduct this research and meet the stated research objective, a quantitative research method was used to collect data from food products manufacturers in Jordan due to the main contribution of this sector to the national economy of Jordan. PLS-SEM approach was selected in the phase of analysis and the findings revealed a significant effect of all hypothesized research assumptions and a significant moderating effect of trust on the relationship between supply chain partners’ integration and organizational performance. The research findings also provided expected implications and supported the relevant evidence and literature in this area, as well it would contribute to cover the existing research knowledge gaps by integrating a new model including sets of new variables that have not been examined together within a single conceptual framework.
The healthcare supply chain lags far behind supply chains in other industries in terms of performance and the deployment of best practices. Managers could bridge this gap and improve the performance of the healthcare supply chain by implementing digitalization initiatives. However, the erratic, disconnected digitalization of practices already deployed in the healthcare sector makes it difficult to maximize the potential of these initiatives. In order to generate the greatest benefits from digitalization while improving healthcare delivery, this article sets out a roadmap for implementing technologies. Unlike previous studies that focused on the entire supply chain or had been limited to patient flow, this study adopts the perspective of the hospital as a central launching point for digitalization initiatives. The roadmap, which involves both internal and external digitali-zation trajectories, is based on a research methodology that combines observations with an umbrella review of literature. This methodology enables us to capture the research challenges associated with the healthcare supply chain and show how digitalization initiatives can address them. The digitalization proposals put forward are structured in terms of priority and centered on hospitals. These proposals can help managers make improvements to the supply chain and also clinical flows.
Hospitals face catastrophic financial challenges in light of the coronavirus disease 2019 (COVID-19) pandemic. Acute shortages in materials such as masks, ventilators, intensive care unit capacity, and personal protective equipment (PPE) are a significant concern. The future success of supply chain management involves increasing the transparency of where our raw materials are sourced, diversifying of our product resources, and improving our technology that is able to predict potential shortages. It is also important to develop a proactive budgeting strategy to meet supply demands through early designation of dependable roles to support organizations and through the education of healthcare staff. In this paper, we discuss supply chain management, governance and financing, emergency protocols, including emergency procurement and supply chain, supply chain gaps and how to address them, and the importance of communication in the times of crisis.
Despite increasing research interest in big data analytics, exploring its important role in implementing supply chain management practices in healthcare organisations is still one of the major challenges for both academics and practitioners. We propose a research model theoretically grounded on organizational information processing theory (OIPT) to investigate the roles of big data analytics capability (BDAC) in developing hospital supply chain integration (SCI) and operational flexibility. The results from our analysis of survey data from a sample of 105 senior executives from the Chinese hospitals reveal that BDAC has a significant impact on three dimensions of hospital SCI: inter-functional integration, hospital-patient integration, and hospital-supplier integration; and that hospital-patient integration and hospital-supplier integration fully mediate the relationship between inter-functional integration and operational flexibility. These findings extend and validate OIPT within the context of big data-driven hospital supply chains, while also providing useful and timely guidance to healthcare practitioners in developing data-driven SCI for better operational flexibility, especially to respond to the unprecedented disruption caused by the COVID-19 outbreak.
Blockchain is a technology with unique combination of features such as decentralized structure, distributed notes and storage mechanism, consensus algorithm, smart contracting, and asymmetric encryption to ensure network security, transparency and visibility. Blockchain has immense potential to transform supply chain (SC) functions, from SC provenance, business process reengineering to security enhancement. More and more studies exploring the use of blockchain in SCs have appeared in recent years. In this paper, we consider a total of 178 articles and examine all the relevant research done in the field associated with the use of blockchain integration in SC operations. We highlight the corresponding opportunities, possible societal impacts, current state-of-the-art technologies along with major trends and challenges. We examine several industrial sectors such as shipping, manufacturing, automotive, aviation, finance, technology, energy, healthcare, agriculture and food, e-commerce, and education among others that can be successfully revamped with blockchain based technologies through enhanced visibility and business process management. A future research agenda is established which lays the solid foundation for further studies on this important emerging research area.
Inter-organizational Systems (IOS) are network-enabled information systems that extend boundaries of an organization. There is a growing interest among researchers and practitioners to understand how the use of IOS enhances firm performance. In this study, we examine how IOS use impacts an organization’s supply chain management (SCM) capabilities and supply chain performance. Drawing on the resource-based view theory, we examine two mechanisms that are essential for enhanced supply chain performance: (a) efficient IOS external utilization regarding its networked partners and (b) the maximization of IOS organizational management capabilities in supply chain management. Using data from 193 respondents from various manufacturers and distributors of fast-moving consumer goods, we confirm all the hypotheses posited in the research model. The results demonstrate the dual effect of IOS use in improving operational supply chain performance, SCM capabilities, and the mediating role of SCM capabilities. We discuss contributions of the study to research and practice.
The purpose of this paper is to provide an overview of the current state of research and the key aspects and implications of the relationships between Information and Digital Technologies (IDT) of Industry 4.0 and Lean Supply Chain Management (LSCM), with the identification of the lines of research developed and an analysis of the main findings. A Systematic Literature Review methodology has been used for the identification, selection, and evaluation of the published research. A set of 78 papers deduced from the most relevant scientific databases, including Web of Science, Scopus, and ABI/Inform, from 1996 to December 2019, has been analyzed and synthesized. The analysis and evaluation of these papers has enabled a new classification of the literature to be offered that identifies four lines of research based on the Life Cycle of Technology: obsolete IDT in LSCM; mature IDT in LSCM; emerging IDT in LSCM; and an Information Systems and IDT general approach in LSCM. The paper goes on to discuss the gaps found in the literature and proposes new opportunities and challenges for future research. A series of implications are presented intended to be useful from not only an academic point-of-view but also from a management focus, including recommendations for industrial managers and policymakers.
Purpose
The purpose of this paper is to investigate the influential factors on behavioral intentions toward Islamic financial technology (FinTech) use in Indonesia, for all types of FinTech services as follows: payments, peer to peer lending and crowdfunding.
Design/methodology/approach
This study adopted structural equation modeling using the partial least squares approach to test the hypotheses. Based on purposive sampling, the questionnaire was distributed through an online survey and received 1,262 responses.
Findings
The results demonstrate that the latent variables, planned behavior, acceptance model and use of technology, have a significant impact on encouraging behavioral intentions to use Islamic FinTech. The “acceptance model” latent variable is the most influential factor.
Research limitations/implications
This study was conducted only in Indonesia; therefore, the results cannot be generalized to other countries. However, the study provides important strategic guidelines for policymakers in designing a framework to enhance the development of Islamic FinTech and to achieve financial inclusion. It is suggested that future studies include samples from FinTech users in different countries.
Originality/value
This study adds to the literature especially on the factors affecting behavioral intentions to use Islamic FinTech. There are limited studies concerning this topic, especially for Indonesia. The unique feature of this study is the use of a large primary data set that covers most provinces in Indonesia. Furthermore, this study focuses on three types of Islamic FinTech, namely, payments, peer to peer lending and crowdfunding.
Purpose
By applying a systematic literature review, this paper aims to identify the major healthcare problem domains (i.e. target areas) for lean supply chain management (LSCM) and to provide a list of the most common techniques for implementing LSCM in healthcare. Moreover, this study intends to investigate various contingency factors that may have influenced the selection of LSCM target areas or the application of LSCM techniques by healthcare organizations.
Design/methodology/approach
A systematic literature review was carried out following the method presented by Tranfield et al. (2003). Thereby, 280 peer-reviewed journal articles, published between 1995 and 2018, were selected, profiled and reviewed. In total, 75 papers were also selected for a qualitative analysis, known as meta-study, on the basis of high relevancy to the research objectives.
Findings
This work extracts, from previous research, a set of target areas for improving supply chain in healthcare by applying lean approaches. The work also unifies the language of lean thinking and supply chain in healthcare by defining metaphors in circumstances under which healthcare organizations pursue similar objectives from their supply chain management and lean programs (Schmitt, 2005). This paper also outlines a list of applications of lean for supply chain improvement in healthcare. Finally, a set of contingency factors in the field of lean supply chain in healthcare is found via the published literature.
Practical implications
This paper provides insights for decision-makers in the healthcare industry regarding the benefits of implementing LSCM, and it identifies contingency factors affecting the implementation of LSCM principles for healthcare. Implementing LSCM can help healthcare organizations improve the following domains: internal interaction between employees, supply chain cost management, medication distribution systems, patient safety and instrument utilization.
Social implications
The research shows potential synthesis of LSCM with the healthcare industry’s objectives, and, thus, the outcome of this research is likely to have positive influence on the quality and cost of healthcare services. The objectives of the healthcare industry are cost reduction and providing better service quality, and LSCM implementation could be an effective solution to help healthcare to achieve these objectives.
Originality/value
The prime value of this paper lies in conducting a systematic literature review using a meta-study to identify the major factors of implementing LSCM in healthcare. Only a few other studies have been published in the literature about LSCM in healthcare.
Blockchain technology is said to have a high disruptive potential and can do without an intermediary. Numerous contributions deal with its impact on and possibilities for logistics and supply chains. In this article, we use a multiple case analysis to develop an explanatory model for the interaction of actors in an operational supply chain involving blockchain technology. In addition, we show which intermediary tasks the blockchain could replace and what impact this would have on the industry logic. For this purpose, we analyze the status quo in practice based on a multiple case study with real use cases and find answers to our research questions. The findings of the paper include (1)insights into the impact of blockchain technology on the logistics industry, and (2)the implications and research questions related to blockchain technology and the impact of blockchain technology on business models.
Hospital leaders face unprecedented pressure to improve traditional supply chain performance measures such as cost, quality, and customer experience. As such, healthcare executives are increasingly turning to the operations and SCM field to provide thought leadership and establish best practices around coordinating information, material and financial flows in healthcare delivery. Unfortunately, our learnings from traditional manufacturing, and to some extent other service supply chains, do not always easily port to the downstream healthcare delivery supply chain due to regulatory issues and distinctive characteristics present in this network. Grounded in Institutional Theory, this study conceptualizes the downstream healthcare delivery supply chain, highlights important regulatory pressures that influence this supply chain, and examines the effects of government regulation and the unique characteristics of this network on coordination. In doing so, this conceptual study brings to bear important contextual considerations, and motivates novel research areas where the SCM field can make substantial contributions.
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Supply Chain organizations in the present global environment operate in market that is increasingly complex and dynamic in nature. Sustainable supply chain becomes inevitable to meet the aggressive change in the customer requirements. Based on the reviews, it is revealed that manufacturing companies need to speed up in shifting the focus towards sustainability and make use of technology like ‘Internet of Things’ (IoT) to meet the organization's goal. The objective of this research paper is to review the various aspects of SCM, ERP, IoT and Industry 4.0 and explore the potential opportunities available in IoT embedded sustainable supply chain for Industry 4.0 transformation. In this review, a comprehensive study on various factors, that affects the sustainable supply chain were analyzed and the results recorded. Based on the review, a framework for assessing the readiness of supply chain organization from various perspectives has been proposed to meet the requirements of the fourth Industrial Revolution. The conceptual framework model has been formulated from five important perspectives of supply chain management namely Business, Technology, Sustainable Development, Collaboration and Management Strategy. This study furnishes the criteria that can be assessed by companies to realize the readiness for industry 4.0 transformation.
This study aims to review the literature in green supply chain management (GSCM) published from 1998 to 2017 and presenting insights and directions for future research. The study collects data from Scopus and ISI Web of Science databases and objectively selects 880 papers and conducts metadata analysis. In addtion, 236 papers from ISI Web of Science is analyzed to present the insights along with the classifications of the literatures based on content analyses, which comprises of conceptual development, drivers and barriers, collaboration with supply chain partners, mathematical and other optimization models, and assessment of green supply chain management practices and performance. The study finds that research on drivers or barriers analysis of green supply chain management reveals a declining trend while there is a growing trend of applying mathematical optimization models for enhancing …
Inventory inaccuracy is a major cause of operational inefficiency in inventory management, which is prevalent in many industries. Radio frequency identification (RFID) technology has been a promising solution to inventory inaccuracy. This paper investigates the impact of RFID implementation on supply chain decisions with shrinkage and misplacement problems. We assume that the supply chain consists of a risk-neutral manufacturer and a risk-averse retailer. By considering both fixed cost and tag cost of RFID adoption, we study the agents’ incentives for RFID adoption in both centralized and decentralized supply chains. The Conditional Value at Risk (CVaR) criterion is adapted to measure the retailer's risk attitude. We focus on exploring how the risk attitude affects the agents’ incentives and identifying the conditions to coordinate the supply chain under implementation of RFID. We show that the agents’ incentives may not be perfectly aligned, and the supply chain can afford much higher tag cost (fixed cost) if the retailer become more risk-neutral. We also indicate that the agents’ incentives to adopt RFID depend on the retailer's risk attitude. Further, we find that when the tag cost is sufficiently low, the incentives of supply chain members increase with the risk-averse level increasing. Numerical results show that the agents’ incentives for RFID adoption in the coordinated case are stronger than that of the uncoordinated case.
To assess today's fashion employers’ needs for digital competency, this study explored the employee competency requirements per fashion supply chain function. The content analysis results of 649 job advertisements posted on StyleCareers.com in 2016 showed various digital competency requirements amongst 7 fashion supply chain functions. The initial stages of the fashion business cycle, such as forecasting, consumer research, and design, required a higher level of digital competency from employees than the final stages, such as production/sourcing and retailing/distribution. The finding showed a glimpse of the potential needs for digital intelligence that may be required by each fashion supply chain function to get ready for Industry 4.0. The finding calls for the need to build a framework for Fashion Industry 4.0 competency. This study's results may help employers and employees be better prepared for the Industry 4.0 and guide the training and education for the future workforce.
The patient care processes in hospitals are supported by a range of operational activities including inventory management and distribution of supplies to point-of-care locations. Hospitals carry large amounts and a great variety of items, and the issues of storing and distributing these items throughout the hospital supply chain are of great importance to providing high-quality patient service. Healthcare logistics encompasses the process of handling physical goods (e.g. pharmaceuticals, surgical medical products, medical equipment, sterile items, linen, food, etc.) and the associated information flows, from the reception of the goods within a hospital to their delivery at patient care locations. The medical supply costs constitute the second largest expenditure in hospitals, after personnel costs. A high-performing supply chain may realize improved outcomes (e.g. safe and quality patient service) and greater efficiency. Logistics managers need to identify opportunities to improve the logistics processes in order to lower costs and to improve patient care quality. However, in order to improve the logistics processes, you must understand how the healthcare supply chain is currently performing. Measuring the performance of the supply chain is fundamental to identify and address deficiencies in the logistics activities, and it serves as a good input for managerial decision-making. The purpose of this article is to present existing research on performance measurement at the internal hospital supply chain (e.g. inventory management, distribution activities), and more specifically in the operating theatre since it is among the most critical resources for a hospital. At the operating theatre, the requested items should be available at the right time at the right place, in the right condition, at the lowest cost possible. Furthermore, we will also discuss literature on multi-criteria decision-making techniques. It enables researchers to build a performance measurement framework and to prioritize between multiple performance indicators since a diverse group of stakeholders with conflicting interests is involved in the internal operating room supply chain.
https://www.sciencedirect.com/science/article/pii/S0305048317302438
We apply a lean supply chain framework to the healthcare industry in the U.S., drawing support from lean systems philosophy. We conceptualize a view of the U.S. healthcare ecosystem that places a hospital and its admitted patients at the center and describes how all entities inside and outside the hospital work can implement lean principles to improve patients' quality care. This application depicts how a holistic consideration of hospital resources available in both the internal and external supply chain would increase the optimal use of such resources and ultimately serve patients. We offer propositions suggesting that an integrated supply chain perspective would be helpful for delivering high quality of care to patients admitted to the hospital. This perspective suggests that hospitals need to streamline the three types of flows–physical product, information and financial–with elements in the internal supply chain and maintain collaborative relations with entities in their external supply chain. We discuss theoretical and practical implications of our research.
Healthcare industry in developing countries has recorded high growth rate in the recent years. This study seeks to identify the most critical factors in hospitals related to service quality that will ensure survival and success in the future. This study was conducted using the data from the consumers who received services from 40 different private hospitals in Hyderabad, India. Tangibility, reliability, responsiveness, assurance and empathy (Service Quality dimensions), patient satisfaction and loyalty to the hospital were the variables considered for this study. A path analysis was done on AMOS V20 in order to compute path coefficients, direct and indirect effects of the variables on patient's satisfaction and also loyalty to the hospital. We found that reliability and responsiveness (not empathy, tangibility, and assurance) impact patients’ satisfaction. Patient's satisfaction is directly related to patients’ loyalty to the hospital. Marital status and age have no impact on the regression weights of the variables analyzed; however, it was found that to some extent gender does.
Due to increased customer knowledge and ecological pressures from markets and various stakeholders, business organizations have emphasized the importance of greening and sustainability in their supply chain through supplier selection. Therefore, a systematic and sustainability-focused evaluation system for supplier selection is needed from an organizational supply chain perspective. This work proposes a framework to evaluate sustainable supplier selection by using an integrated Analytical Hierarchy Process (AHP), ViseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR), a multi-criteria optimization and compromise solution approach. Initially, 22 sustainable supplier selection criteria and three dimensions of criteria (economic, environmental, and social) have been identified through literature and experts' opinions. A real world example of an automobile company in India is discussed to demonstrate the proposed framework applicability. According to the findings, ?Environmental costs,? ?Quality of product,? ?Price of product,? ?Occupational health and safety systems,? and ?Environmental competencies? have been ranked as the top five sustainable supplier selection criteria. In addition, out of the five sustainable supplier's alternatives, supplier number ?three? got the highest rank. The work presented in this paper may help managers and business professionals not only to distinguish the important supplier selection criteria but also to evaluate the most efficient supplier for sustainability in supply chain, while remaining competitive in the market. Sensitivity analysis is also conducted to test the proposed framework robustness.
Purpose
– Extant research on supply chain integration defines integration in different ways, and mainly discusses a limited number of integration elements. The purpose of this paper is to develop a conceptual integration model which consists of comprehensive elements that are important to academic research and industrial practices.
Design/methodology/approach
– Key literature survey with drawing threads of existing practices together for developing a systematic referential model and then verify the model with a real case.
Findings
– Developed a model consisting of integration elements residing at the strategic, managerial, operational, and fundamental levels (bottom line). Based on the benefit alignment, the total integration requires supply chain partners to integrate resource flows (material, information, knowledge, and finance), processes and organization, planning and control activities and strategy.
Research limitations/implications
– The research is based on secondary data and a case study illustration. Further empirical research is required.
Practical implications
– The normative model can guide managers to integrate resources and activities in their efforts for an effective supply chain management. It supplements the Supply Chain Operations Reference Model developed by the Supply Chain Council with an interface description, which may guide the development of information systems for supply chain integration.
Originality/value
– The comprehensive model provides a more inclusive and integrated perspective of supply chain integration. It is expected that the consensus of supply chain integration could be achievable based on this model. The conceptual framework will assist the researchers to determine integration variables of supply chain.
Given the growing importance of service supply chain management (SSCM) in operations, we review a selection of papers in the operations research and the management science (OR/MS) literature that focus on innovative measures associated with the SSCM. First, we review and discuss the definitions of service supply chains (SSCs) and categorize SSCs into the Service Only Supply Chains (SOSCs) and the Product Service Supply Chains (PSSCs). Second, by classifying the literature into three major areas, namely service supply management, service demand management, and the coordination of service supply chains, we derive insights into the current state of knowledge in each area, and examine the evolution of the SSCM research over the past decade. Finally, we identify some associated research challenges and explore future directions for research on SSCM from an operational perspective.
Lean seems to be the next revolution for a better, improved, value-based healhcare. In the last 15 years Lean has been increasingly adapted and adopted in healthcare. Accordingly, Lean healthcare has been developing into a major strand of research since the early 2000s. The aim of this work is to present a comprehensive overview of the main issues highlighted by research on implementation of Lean in a complex contest such as the healthcare one.
Comprehensive literature review was conducted in order to identify empirical and theoretical articles published up to September 2013. Thematic analysis was performed in order to extract and synthesis data.
243 articles were selected for analysis. Lean is best understood as a means to increase productivity. Hospital is the more explored setting, with emergency and surgery as the pioneer departments. USA appears to be the leading country for number of applications. The theoretical works have been focused mainly on barriers, challenges and success factors. Sustainability, framework for measurement and critical appraisal remain underestimated themes. Evaluations of "system wide approach" are still low in number.
Even though Lean results appear to be promising, findings so far do not allow to draw a final word on its positive impacts or challenges when introduced in the healthcare sector. Scholars are called to explore further the potentiality and the weaknesses of Lean, above all as for the magnitude of investments required and for the engagement of the whole organization it represents increasingly strategic choice, whilst health professionals, managers and policy makers could and should learn from research how to play a pivotal role for a more effective implementation of lean in different health contexts.
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ABSTRACT This research analyzes the internal service supply chain of a perioperative surgical services department of a nonacademic community hospital using the theory of swift and even flow as a theoretical lens. Performance data were gathered using an in-depth case study and it was determined that the swift and even flow constructs did affect flow speed and variance, but did not account for all the effects observed. To understand the need for departments to coordinate their efforts with each other and how this affected flow, further analysis was conducted using insights from Pagell's (2004) theory of internal integration and Gittell's (2002) research about coordinating mechanisms. The findings suggest the need to incorporate a variable measuring supply chain coordination into the theory of swift and even flow.
Strategic Supply Chain Alignment: Best practice in supply chain management. In Strategic Supply Chain Alignment: Best practice in supply chain management
Strategic Supply Chain Alignment: Best practice in supply chain
management. In Strategic Supply Chain Alignment: Best practice in
supply chain management. https://doi.org/10.4324/9781315242262