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Nursing prioritization and rationing decisions in acute care hospitals during the Covid-19 pandemic: a qualitative study

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Zusammenfassung: Hintergrund: Die Covid-19-Pandemie brachte Priorisierungs- und Rationierungsentscheidungen von Versorgungsressourcen auf die gesundheitspolitische Agenda. Unklar sind die Auswirkungen auf die Allokation pflegerischer Ressourcen in der klinischen Praxis. Ziel: Um Implikationen für zukünftige Pandemien abzuleiten, wurde untersucht, inwieweit es in der akutstationären Pflege zu Entscheidungen über die Verteilung von Ressourcen kam und wie mit Engpässen umgegangen wurde. Methoden: In fünf Akutkliniken in Deutschland wurden halbstrukturierte Interviews mit Pflegefachpersonen (n = 16) und Pflegeteamleitungen (n = 10) durchgeführt und induktiv mittels Thematic-Framework-Analyse ausgewertet. Ergebnisse: In der akutstationären Pflege unter Pandemiebedingungen wurden Priorisierungs- und Rationierungsentscheidungen wie die zeitliche Verschiebung oder Reduktion von Pflegemaßnahmen getroffen, um pandemiespezifische Herausforderungen zu bewältigen. Diese Entscheidungen betrafen bestimmte Patientengruppen und patientennahe und -ferne Leistungen, insbesondere fundamentale Pflegemaßnahmen wie die Unterstützung bei der Körperpflege und bei der Ernährung, sowie den Zugang zur akutstationären Versorgung. Die Entscheidungen wurden eher implizit und nicht nach evidenzbasierten Kriterien getroffen. Schlussfolgerungen: Während der Pandemie wurden pflegerische Priorisierungs- und Rationierungsentscheidungen getroffen. Diese ähneln vergleichbaren Entscheidungen außerhalb der Pandemie, insbesondere in der unzureichenden Evidenzbasierung, und unterstreichen den Bedarf für empirisch fundierte Entscheidungskriterien.

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The progressive desensitization of nurses in relation to fundamental needs (FNs) has been documented in anecdotical, scientific, and policy literature with nurses spending limited time at the bedside, thus affecting the quality of care and clinical outcomes. A potential reason that has been recognized is the limited nursing staff available in the units. However, other cultural, social, and psychological factors which have not been investigated to date may have a role in triggering the phenomenon. To investigate nurses' perceptions of the reasons that progressively detach clinical nurses from the FNs of patients, was the main intent of the study. In 2020, a qualitative study based on grounded theory following the Standards for Reporting Qualitative Research guidelines was performed. Purposeful sampling was adopted, by including 22 clinical nurses designated as 'good nurses' according to the perception of nurses working in executive and academic position. All agreed to be interviewed face-to-face. The detachment of nurses from the patients' FNs has been explained by three main factors that are interconnected: namely 'Being personally and professionally convinced regarding the role of FNs', 'Being progressively detached from the FNs', and 'Being forced to be detached from FNs'. Nurses also identified a category including strategies aimed at preventing detachment and 'Rediscovering the FNs as the core of nursing'. Nurses are personally and professionally convinced about the relevance of the FNs. However, they distance themselves from the FNs due to: (a) factors mainly attributable to internal personal and professional forces, such as the emotional fatigue that daily work entails; and (b) external forces related to the work environment where nurses work. To prevent this detrimental process that may result in negative outcomes for patients and their relatives, several strategies at the individual, organizational, and educational levels should be implemented.
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Background: The COVID-19-pandemic is an unprecedented, exceptional situation and necessitates numerous adaptations of structures and processes in the acute inpatient setting. Aim: The aim of this study was to explore how acute inpatient care was influenced by the pandemic and which implications may result for the future from nursing managers' and hygiene specialists' point of view. Methods: Qualitative study based on semi-structured interviews with five nursing managers and three hygiene specialists in four German acute care hospitals. Interviews were interpreted by using content analysis. Results: Interviewees described how everyday routines in their hospitals were adapted to the prioritized care for COVID-19 patients. Main challenges were uncertainty and anxiety among staff, relative scarcity of equipment and workforce resources and rapid implementation of new requirements for treatment capacities. This was addressed by targeted communication and information, large efforts to ensure resources and coordinated control of all processes by cross-department, interprofessional task forces. Conclusions: Adaptations made to the structures and procedures of care delivery during the pandemic hold potential for future improvements of routine care, e. g. new workplace and skill mix models. To identify detailed practical implications, a renewed and deepened data analysis is needed at a later point of time, with a larger distance to the period of the pandemic. Keywords: Hospitals, nursing management, COVID-19 pandemic, health care rationing, qualitative research
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Abstract Background Nurses are often responsible for the care of many patients at the same time and have to prioritise their daily nursing care activities. Prioritising the different assessed care needs and managing consequential conflicting expectations, challenges nurses’ professional and moral values. Objective To explore and illustrate the key aspects of the ethical elements of the prioritisation of nursing care and its consequences for nurses. Design, data sources and methods A scoping review was used to analyse existing empirical research on the topics of priority setting, prioritisation and rationing in nursing care, including the related ethical issues. The selection of material was conducted in three stages: research identification using two data bases, CINAHL and MEDLINE. Out of 2024 citations 25 empirical research articles were analysed using inductive content analysis. Results Nurses prioritised patient care or participated in the decision-making at the bedside and at unit, organisational and at societal levels. Bedside priority setting, the main concern of nurses, focused on patients’ daily care needs, prioritising work by essential tasks and participating in priority setting for patients’ access to care. Unit level priority setting focused on processes and decisions about bed allocation and fairness. Nurses participated in organisational and societal level priority setting through discussion about the priorities. Studies revealed priorities set by nurses include prioritisation between patient groups, patients having specific diseases, the severity of the patient’s situation, age, and the perceived good that treatment and care brings to patients. The negative consequences of priority setting activity were nurses’ moral distress, missed care, which impacts on both patient outcomes and nursing professional practice and quality of care compromise. Conclusions Analysis of the ethical elements, the causes, concerns and consequences of priority setting, need to be studied further to reveal the underlying causes of priority setting for nursing staff. Prioritising has been reported to be difficult for nurses. Therefore there is a need to study the elements and processes involved in order to determine what type of education and support nurses require to assist them in priority setting.
Article
Aims and objectives: Identify and summarize factors and processes related to registered nurses' patient care decision-making in medical-surgical environments. A secondary goal of this literature review was to determine whether medical-surgical decision-making literature included factors that appeared to be similar to concepts and factors in Naturalistic Decision Making. Background: Decision-making in acute care nursing requires an evaluation of many complex factors. While decision-making research in acute care nursing is prevalent, errors in decision-making continue leading to poor patient outcomes. Naturalistic Decision Making may provide a framework for further exploring decision-making in acute care nursing practice. A better understanding of the literature is needed to guide future research to more effectively support acute care nurse decision-making. Design: Pubmed and CINAHL databases were searched and research meeting criteria was included. Data were identified from all included articles and themes were developed based on these data. Results: Key findings in this review include nursing experience and associated factors; organization and unit culture influences on decision-making; education; understanding patient status; situation awareness; and autonomy. Conclusions: Acute care nurses employ a variety of decision-making factors and processes. informally identify experienced nurses to be important resources for decision-making. Incorporation of evidence into acute care nursing practice continues to be a struggle for acute care nurses. This review indicates that Naturalistic Decision Making may be applicable to decision-making nursing research. Relevance to clinical practice: Experienced nurses bring a broad range of previous patient encounters to their practice influencing their intuitive, unconscious processes which facilitates decision-making. Using NDM as a conceptual framework to guide research may help with understanding how to better support less experienced nurses' decision-making for enhanced patient outcomes. This article is protected by copyright. All rights reserved.
Article
To explore the association between implicit rationing of nursing care and selected patient outcomes in Swiss hospitals, adjusting for major organizational variables, including the quality of the nurse practice environment and the level of nurse staffing. Rationing was measured using the newly developed Basel Extent of Rationing of Nursing Care (BERNCA) instrument. Additional data were collected using an adapted version of the International Hospital Outcomes Study questionnaire. Multi-hospital cross-sectional surveys of patients and nurses. Eight Swiss acute care hospitals Nurses (1338) and patients (779) on 118 medical, surgical and gynecological units. Patient satisfaction, nurse-reported medication errors, patient falls, nosocomial infections, pressure ulcers and critical incidents involving patients over the previous year. Generally, nurses reported rarely having omitted any of the 20 nursing tasks listed in the BERNCA over their last 7 working days. However, despite relatively low levels, implicit rationing of nursing care was a significant predictor of all six patient outcomes studied. Although the adequacy of nursing resources was a significant predictor for most of the patient outcomes in unadjusted models, it was not an independent predictor in the adjusted models. Low nursing resource adequacy ratings were a significant predictor for five of the six patient outcomes in the unadjusted models, but not in the adjusted ones. As a system factor in acute general hospitals, implicit rationing of nursing care is an important new predictor of patient outcomes and merits further study.
Prioritäten in der medizinischen Versorgung im System der Gesetzlichen Krankenversicherung (GKV): Müssen und können wir uns entscheiden?
  • Zentrale Ethikkommission
Evidence-based medicine: how to practice and teach it
  • S Straus
  • P Glasziou
  • W S Richardson
  • B Haynes
Straus, S., Glasziou, P., Richardson, W. S. & Haynes, B. (2019). Evidence-based medicine: how to practice and teach it (5th ed.). Elsevier.