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The study examines the economic and social impacts of a Southeast Asian multinational company operating in the northwestern region of Hungary, with a particular focus on the local labor market and community responses. The research aims to explore the company’s location choice motivations, its integration process into the local economy, and its cooperation with the local government and communities. The research provides a comprehensive picture of the company’s impacts by employing qualitative and quantitative methodologies—including management interviews and household surveys. The findings indicate that the company has significantly increased employment, enhanced infrastructure, and promoted cultural diversity. However, challenges related to cultural integration persist. The study offers valuable guidance for policymakers and businesses on leveraging the economic benefits of foreign investments and fostering cultural cooperation. Future research could delve deeper into the long-term socio-economic impacts.
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Journal of Infrastructure, Policy and Development 2024, 8(16), 10229.
https://doi.org/10.24294/jipd10229
1
Article
Examining the economic and cultural impact of an Asian company’s
presence in Hungary
Szonja Jenei1, Szilvia Módosné Szalai1, Vasantha Lakshmi Patibandla2, Elena Moreno-García3,
Endre Béla Huff4,*
1 Kautz Gyula Faculty of Business and Economics, Széchenyi István University, 9026 Győr, Hungary
2 Department of International Business, ITM Skills University, 410210 Mumbai, India
3 Doctoral School in Education, Universidad Cristóbal Colón, 91930 Veracruz, Mexico
4 Department of International Economics, Faculty of Economics and Business, John von Neumann University, 6000 Kecskemét, Hungary
* Corresponding author: Endre Béla Huff, huff.endre@nje.hu
Abstract: The study examines the economic and social impacts of a Southeast Asian
multinational company operating in the northwestern region of Hungary, with a particular
focus on the local labor market and community responses. The research aims to explore the
companys location choice motivations, its integration process into the local economy, and its
cooperation with the local government and communities. The research provides a
comprehensive picture of the companys impacts by employing qualitative and quantitative
methodologiesincluding management interviews and household surveys. The findings
indicate that the company has significantly increased employment, enhanced infrastructure,
and promoted cultural diversity. However, challenges related to cultural integration persist.
The study offers valuable guidance for policymakers and businesses on leveraging the
economic benefits of foreign investments and fostering cultural cooperation. Future research
could delve deeper into the long-term socio-economic impacts.
Keywords: foreign investment; labor market; cultural integration; economic development;
infrastructure development; multinational corporations
1. Introduction
Globalization and international capital inflows are key factors shaping current
economic processes, significantly impacting corporate operations and the economic
environment. Hungary has become an attractive destination for international
investors, especially in the manufacturing and automotive sectors. In this context, the
company we are studying plays a prominent role, having made a substantial
investment in Hungary. This company exerts not only economic but also cultural and
social influences on the host country. The research focuses on examining the
company’s presence and activities in Hungary, particularly the background of its
location choice, its impact on the local economy and labor market, and the
relationship between the local population and the company. The primary objective of
the research is to explore how Asian companies have integrated into the Hungarian
economy and how cooperation has developed with the local government and
community. This process is analyzed through the following research questions:
1) What economic and social factors influenced the company’s choice of location
in Hungary?
2) How does the company’s presence impact on the local economy, particularly in
terms of employment and infrastructure?
CITATION
Jenei S, Szalai SM, Patibandla VL, et
al. (2024). Examining the economic
and cultural impact of an Asian
company’s presence in Hungary.
Journal of Infrastructure, Policy and
Development. 8(16): 10229.
https://doi.org/10.24294/jipd10229
ARTICLE INFO
Received: 11 November 2024
Accepted: 4 December 2024
Available online: 23 December 2024
COPYRIGHT
Copyright © 2024 by author(s).
Journal of Infrastructure, Policy and
Development is published by EnPress
Publisher, LLC. This work is licensed
under the Creative Commons
Attribution (CC BY) license.
https://creativecommons.org/licenses/
by/4.0/
Journal of Infrastructure, Policy and Development 2024, 8(16), 10229.
2
3) What relationship and cooperation have developed between the company and
the local community, and what role does managing cultural differences play in
this process?
We have also formulated two hypotheses:
1) Younger generations show greater interest in the company’s culture compared
to older age groups.
2) Respondents employment status influences their openness to work at the
company.
These questions and hypotheses provide the foundation for the literature review,
which explores the theoretical background of the integration processes of
international companies and sheds light on the connections between location choice
and economic impacts. The first part of the study presents the criteria for location
selection, emphasized by both the company’s management and local decision-
makers. Following this, we discuss the economic and social impacts of the company
in detail, including employment trends, infrastructure development within the city,
and the increase in cultural diversity. The research uses qualitative and quantitative
methods to offer a comprehensive view of the relationship between the company and
the local community, as well as the long-term sustainability of economic processes.
Particular attention is given to managing cultural differences and their role in the
company’s successful operation. This organization’s example demonstrates that the
long-term success of international companies requires considering not only
economic but also social and cultural factors.
In light of the latest research, Foreign Direct Investment (FDI) possesses
positive characteristics. FDI plays a central role in the process of economic
globalization as it facilitates the flow of capital, technology, and knowledge between
national economies. Recent studies indicate that the impacts of FDI are significant
not only in economic dimensions but also on social and cultural levels, especially in
developing and transitional economies. The fundamental economic benefits of FDI
include increasing employment, developing infrastructure, and promoting economic
diversification. Jovanović (2020) points out that FDI can contribute to the
improvement of life quality through productivity growth and investments
(Jovanović, 2020).
Technology and knowledge transfer are particularly important in the
development of innovative sectors. For example, in the energy and electronics
industries, FDI assists in the introduction of new technologies and enhances the
competitiveness of local businesses (Frunza et al., 2021). In the social and cultural
dimensions, FDI can increase cultural diversity while also posing challenges in
managing cultural differences. Liangliang and Tungsawat (2022) emphasize that
successful intercultural management is essential for the integration of FDI, including
transparent communication and the management of cultural differences (Liangliang
and Tungsawat, 2022).
The long-term sustainability of FDI poses challenges for host countries.
Corporate Social Responsibility (CSR) programs can contribute to strengthening the
relationship between companies and communities. According to a study by Bilyk et
al. (2023), these programs can fundamentally improve the cooperation between local
communities and the companies supported by FDI (Bilyk et al., 2023). In the post-
Journal of Infrastructure, Policy and Development 2024, 8(16), 10229.
3
pandemic era, the role of FDI has increased, particularly in shaping economic
globalization. Zou and Ye (2021) emphasize that geopolitical risks and regulatory
changes necessitate the formulation of new strategies, both for investors and host
countries (Zou and Ye, 2021).
Here are three examples of Asian foreign direct investments (FDI) in Hungary.
Suzuki established a significant manufacturing presence in Hungary in 1991 with the
Suzuki Magyar Zrt. factory in Esztergom. This facility has become one of Suzukis
key production hubs in Europe, producing models for both domestic and export
markets (Retrieved from https://www.suzuki.hu/).
The Chinese chemical company Wanhua acquired BorsodChem, one of
Hungarys largest chemical manufacturers, in 2011. This acquisition marked one of
the largest Chinese investments in Central and Eastern Europe, focusing on
polyurethane and isocyanates production (Retrieved from
https://www.borsodchem.hu/).
Huawei established its presence in Hungary in 2005, including a European
logistics and supply chain hub. The company has also invested in research and
development, as well as telecommunications infrastructure in the region. These
references provide examples of how Asian FDI has contributed to Hungarys
economy in key sectors such as automotive, chemicals, telecommunications
(Retrieved from https://www.huawei.com/).
Hungary and South Korea display notable differences in economic
performance, which influence the dynamics of Foreign Direct Investment (FDI).
Gross Domestic Product (GDP): South Korea: In 2023, South Koreas GDP
amounted to $1712.79 billion, ranking it as the 13th largest global economy (Trading
Economics, 2023). Hungary: During the same year, Hungary’s GDP was $203.829
billion, ranking it 57th worldwide (Központi Statisztikai Hivatal, 2023).
GDP Per Capita: South Korea: In 2023, GDP per capita reached $34,121.02
(Trading Economics, 2023). Hungary: GDP per capita stood at approximately
$21,000 in 2023 (Hivatal, 2023).
Despite these disparities, South Korea has become a significant investor in
Hungary. In 2022, South Korea was the largest foreign investor in Hungary, with
€2.8 billion in investments, creating 3867 jobs (Oeconomus, 2022). In November
2024, CJ Foods, South Koreas largest food industry company, announced its first
Central European factory in Dunavarsány, Hungary, with a 31 billion HUF ($85
million) investment, generating 200 new jobs (24.hu, 2024). These investments
support Hungary’s economic growth and job creation while providing South Korea
with enhanced access to European markets and strengthening its global presence.
2. Literature review
2.1. Internationalization
There are numerous definitions for the concept of internationalization.
According to the Hungarian Explanatory Dictionary, internationalization refers to
“the conduct of activities across the territories of multiple countries” (Pusztai, 2003).
In international literature, internationalization encompasses multiple aspects,
including companies entering markets in different countries, managing subsidiaries,
Journal of Infrastructure, Policy and Development 2024, 8(16), 10229.
4
supporting expatriates, and overseeing cross-border business activities (Perlitz,
2004). Globalization refers to the increasing economic interactions between
countries, intensifying the movement of goods, services, international capital flows,
and technology dissemination. Key factors promoting globalization include the
reduction of capital flow restrictions, the dismantling of domestic market protections,
the development of global capital markets, the establishment of information and
communication technology networks, and the increasing integration of international
financial markets, alongside the spread of liberal economic policies globally (Blahó
et al., 2015; Kőmüves et al., 2024).
2.2. Management of international companies
The management of international companies requires consideration of a wide
range of factors, especially when employees of multiple nationalities work together.
The example of the company in Komárom demonstrates that cultural differences
play a crucial role in effective collaboration between Korean and local employees at
the management level. During internationalization, the composition of the top
management team significantly influences the company’s decisions regarding market
entry (Tihanyi et al., 2000). Research has shown that companies with younger
leaders are more inclined to engage in higher levels of international activity, as these
leaders tend to make more risk-taking decisions (Hambrick et al., 1984).
Furthermore, management teams working together for extended periods exhibit
better communication skills and can accurately assess the companys capabilities for
successful participation in international markets (Smith et al., 1994). Successful
leadership in international companies requires high levels of general and emotional
intelligence, advanced cultural intelligence, and foreign language proficiency (Blahó
et al., 2015). Additionally, the responsibility of line managers is also increasing, as
they oversee critical activities within their respective areas (Larsen, Brewster, 2003).
International companies benefit from ownership advantages, comprising tangible and
intangible assets, enabling them to offset foreign production costs (Erdey, 2004).
When these ownership advantages are present, multinational companies may decide
to establish a foreign subsidiary or enter into a contractual relationship with a local
partner. In developing countries, foreign capital attraction stimulates technological
advancement, which can result in higher returns for local capital owners (Andor,
2017). Location selection factors, such as the host country’s geographic
environment, infrastructure, tax regulations, labor availability and quality, are
critical. However, capital owners who share modern technology may face
disadvantages, as the host country’s workforce does not contribute to their home
country’s GDP and must adapt to local regulations and cultural specifics (Csáki,
2020; Erdey, 2004). Host countries also face the risk of vulnerability, as owners
might relocate their operations to countries with lower labor costs, potentially
destabilizing the local economy.
2.3. Company overview
Over the past six decades, the company under study has grown to become one
of Asias largest energy and chemical corporations. Guided by a philosophy of
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uncompromising innovation and technological advancement, these principles are
central to its operations. The companys activities have focused on oil extraction and
refining, as well as the production of lubricants and petrochemical products, which
continue to play a significant role in its business operations today. Currently, the
organization places a strong emphasis on battery production and development,
especially in lithium-ion battery separator technology. This focus has given the
company a competitive edge in the technology, electronics, and automotive sectors.
One of its subsidiaries exports base oils to over fifty countries and sells finished
lubricants in twenty-five countries. Thus, the company is active not only in
traditional energy and chemical sectors but also in forward-looking technological
industries. The company now operates manufacturing facilities in Southeast Asia,
China, and Hungary. Hungary plays a particularly crucial role in the company’s
global expansion, as it hosts its first European production facility. This plant
produces advanced technology products that are sold across various industries
worldwide. The beginning of the companys European presence dates back to 2017,
when it decided to start planning its first European facility. Construction commenced
in February 2018, with the ceremonial groundbreaking held in March. The first
significant milestone was reached in 2019 with the training of the engineering and
supervisory teams, followed by group recruitment. The installation of production
lines and the construction of the facility were completed in September 2019, and
mass production began in October, with the first products shipped in December
2019. Events accelerated in 2020: In January, the company introduced continuous
shifts to ensure maximum facility utilization. The third production line was installed
by April, and production on the fourth and fifth lines started in July. In early 2021,
another milestone was reached with the announcement of a new plant in Hungary,
further expanding the company’s presence and making substantial investments to
increase production capacity.
The company has received numerous awards for its innovative technological
investments. In 2018, it won the Technology-Intensive Investment of the Year
award from the Hungarian Investment Promotion Agency, recognizing the
company’s technological innovations. A year later, in 2019, it received the title of
Company Creating the Most Jobs, further proving its significant impact on the
local labor market and economy. The company is also actively engaged in corporate
social responsibility. Between 2019 and 2020, it donated a total of 15 million HUF to
various social, health, and fire protection foundations. In 2020, an additional 16
million HUF was contributed to support the city government’s pandemic-related
measures. These actions reflect the company’s commitment to local communities.
Ethical management plays a particularly important role in the company’s operations.
Management adheres to ethical standards when collaborating with stakeholders,
encompassing employees, customers, shareholders, and business partners. This
ethical approach contributes not only to the companys economic success but also to
social development and the well-being of individuals. By autumn 2022, the company
employed nearly 1,380 people. The company places strong emphasis on providing
excellent working conditions, competitive salaries, and a variety of fringe benefits
for its employees. These include the SZÉP card, meal allowances, career
development opportunities, and corporate shuttle services to facilitate employees
Journal of Infrastructure, Policy and Development 2024, 8(16), 10229.
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commuting. Given that many positions require continuous physical presence,
maintaining shuttle services and improving working conditions are of high
importance to the company. A portion of the companys employees consists of
Korean technicians who fulfill specialized technical and managerial roles. This
group usually consists of 50100 individuals and plays a vital role in ensuring
smooth production processes. At least one Asian technician is present in each shift,
maintaining direct communication with management to ensure ongoing production
efficiency and problem-solving. The plants uniform colors indicate different roles
and departments, enhancing transparency and organization in production processes.
Table 1 presents the various job roles within the company.
Table 1. Job roles within the company.
Role
Description
Operator
Operation of automated production machines; Modern, computer-
controlled manufacturing technology
Technician
Maintenance of automated machines; Technical qualifications
Shift Leader
People management; Outstanding communication skills
Office Positions
Procurement, quality assurance, IT; Finance, logistics, HR
Engineer
New production technology; Engineering degree
Cultural diversity plays a defining role within the company, as the workforce
comprises multiple nationalities, including Korean, Slovak, Serbian, Ukrainian, and
Hungarian employees. Managing different cultural backgrounds is a significant
challenge for company leadership, as overseeing multicultural teams requires
attention to and effectively handling cultural differences. Cultural differences, when
properly addressed, can contribute to better decision-making and innovation, as
shown in recent studies on inclusive practices in organizational contexts (Kálmán et
al., 2024a). Unfortunately, many company leaders do not pay adequate attention to
managing cultural differences or view them more as obstacles than opportunities.
Ignoring cultural differences can lead to failure, while effectively leveraging them
can yield considerable benefits.
Cultural diversity offers advantages to companies, especially in navigating
global markets and providing culturally sensitive customer service. However,
cultural differences can potentially hinder effective teamwork if not properly
addressed. Therefore, companies should strive to enhance team efficiency and
overall performance by effectively uniting diverse work cultures and managing
cultural differences. Moreover, environmental factors, such as geopolitical
challenges, may also influence how organizations approach cultural and social
diversity within multinational teams (Kálmán et al., 2024b).
Strategies for managing multicultural teamssuch as setting clear goals,
establishing transparent structures, ensuring effective communication, building team
cohesion, and defining roles preciselycontribute to maximizing the benefits of
cultural diversity. These approaches align with findings that emphasize
organizational adaptability and resilience in culturally diverse environments (Németh
et al., 2024). These approaches ensure that the company can not only manage
cultural differences but also capitalize on their strategic advantages, thereby
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promoting increased organizational efficiency. Considering cultural synergy,
strategic issues relevant to organizational operations are presented in Table 2
(Larsson, 1995).
Table 2. Strategic issues of cultural synergy.
Concept
Description
Homogeneity/Heterogeneity
Individuals should not be treated uniformly.
Uniformity/Diversity
They should be considered equally.
Parochialism/Equivalence
Parochialism is the opposite of diversity. The latter does not
consider any method superior.
Ethnocentrism/Cultural
Contingency
Solution based on own culture as the best, or problem-solving
independent of culture.
2.4. Far eastern culture and attitude towards work
The Korean workplace culture includes several distinct factors that significantly
impact the workplace atmosphere and employees mental health. Employees in small
and medium-sized enterprises, in particular, are exposed to the negative effects of
stress and job insecurity, which increase the risk of depression. The relationship
between workplace stress and depressive symptoms affects men and women
differently. For men, mental health issues tend to arise due to job demands,
inadequate social support, and lack of rewards, while for women, the perception of
unfairness increases the risk of mental health problems (Park, et al., 2009).
According to recent research, burnout and emotional exhaustion are prevalent in
such settings, often linked to organizational culture and limited access to mental
health resources (Miah et al. 2024a; Miah et al., 2024b). This negatively affects the
retention capacity of organisations, reducing employee engagement (Kálmán et al.,
2024c). Korean companies have shown impressive growth over the past decades,
playing an increasingly prominent role in global markets. As foreign companies
collaborate more frequently with Korean firms, they often encounter challenges in
business activities, especially due to cultural differences. For foreign companies, a
thorough understanding of Asian culture and traditions is essential to collaborate
successfully and effectively with their partners (Lee, 2012).
Previous studies have highlighted the necessity of understanding diversity
across different countries, particularly when a company employs a multinational
workforce. Managers must be aware of how individual differences rooted in local
cultures influence employees behavior and performance. To manage diversity
effectively, human resource practices must be designed to reflect and support various
cultures needs, enabling employees to contribute optimally to organizational
performance (Cho and Mor Barak, 2008). Based on Hofstedes cultural dimensions,
significant differences can be observed between the cultures of South Korea and
Hungary (Figure 1). The analyzed country scored 60 in the power distance
dimension, indicating a moderately hierarchical society where people accept social
hierarchy and everyone has a designated place. The country is collectivist and, with a
masculinity score of 39, is considered relatively feminine. It has a strong uncertainty
avoidance score of 85, making it one of the most uncertainty-averse societies in the
world, where people avoid unfamiliar situations. It is highly pragmatic with a long-
Journal of Infrastructure, Policy and Development 2024, 8(16), 10229.
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term orientation score of 100, meaning people shape their lives and work based on
long-term goals. A low score of 29 in indulgence reflects restraint, where people are
moderate and less inclined to seek immediate rewards (Hofstede Insight, 2022).
Figure 1. Hofstedes dimensions for South Korea.
Source: Hofstede Insight website, 2022.
2.5. Central and Eastern European culture and attitude towards work
In recent decades, significant changes have occurred in the world of work in
Central and Eastern Europe, affecting how organizations interact with their
environments. In the case of Hungary, Hofstedes cultural dimensions distinguish six
main factors: Power distance, individualism-collectivism, masculinity-femininity,
uncertainty avoidance, long-term orientation, and indulgence (Hofstede, 2011).
Hungary scored low in the power distance dimension, indicating that independence
and the assurance of equal rights are highly valued in Hungarian society. Alongside a
preference for decentralized power, managers rely on the professional expertise of
subordinates and adopt a democratic leadership style. Hungarian society engages in
direct and participatory communication, promoting cooperation and information
flow (Hofstede Insight, 2022). With a score of 80, Hungary is an individualistic
society where the individuals and immediate familys well-being is a priority. In
individualistic societies, the relationship between employer and employee is based
on mutual benefits, while selection and promotion are primarily based on
performance. This type of society encourages individual responsibility and
achievement (Hofstede Insight, 2022). In the masculinity dimension, Hungary scored
a high 88, indicating that Hungarian society is driven by competition, achievement,
and a desire for success. Leaders expect assertiveness, and organizations uphold
fairness and competitiveness as core values. Work is a fundamental necessity, and
workplace performance is measured by success (Hofstede Insight, 2022).
Hungarys high score of 82 in uncertainty avoidance suggests that Hungarian
society strongly adheres to rules and structures to avoid unfamiliar situations. This
need for uncertainty avoidance requires strict regulatory systems and precision in the
workplace. Stability and reliability are important to employees. Hungary’s moderate
score of 58 indicates a pragmatic approach in the long-term orientation dimension.
People are adaptable to changing circumstances and show a strong inclination to
save and invest to achieve long-term goals. Citizens understand that truth and
Journal of Infrastructure, Policy and Development 2024, 8(16), 10229.
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solutions often depend on context and time, thus demonstrating flexible thinking
(Hofstede Insight, 2022). In the indulgence dimension, Hungary scored 31,
indicating a more restrained society that tends toward pessimism and cynicism. In
such societies, people control the fulfillment of their desires and pay less attention to
leisure activities, often feeling that their actions are restricted by social norms
(Hofstede Insight, 2022).
3. Methodology
The primary aim of the research is to provide a detailed analysis of the
internationalization process, with a particular focus on issues and challenges related
to Foreign Direct Investment (FDI). The study explores the benefits FDI offers to
both investing companies and host countries and the challenges both parties may
face during international capital placement. It can be concluded that FDI transactions
are generally favorable for both parties, though they present numerous challenges
that require appropriate solutions. When a company plans to establish a foreign
subsidiary, selecting the appropriate location is crucial. Objective criteria and
indicators play a role in the selection, but the experiences of companies already
present in the location are also considered. Following the location selection, a
specific decision is made regarding which city or region will host the site. Thus,
analyzing location selection is a key part of the theoretical framework of this study.
Bridging cultural differences is also essential for the successful operation of a
multinational company, especially when entering a new market. Understanding the
local culture and customs is indispensable. Our research examines the integration of
an Asian company in Hungary. Therefore, we conducted a detailed comparison of
the cultural characteristics of the two countries as well as those of the Far East and
Central Eastern Europe.
In addition to the general questions of internationalization, we conducted a
specific analysis of the companys location integration processes and challenges. We
investigated why the company chose this city and explored the nature of its
relationship with the local government. Additionally, our research aimed to map the
level of acceptance of the company’s presence by local residents and surrounding
communities. It was crucial to analyze how residents perceive the company’s
economic impacts, such as its influence on reducing unemployment, supporting the
growth of local businesses, and improving public services. We also sought to answer
the question of how open local residents are to the culture of the studied country and
the presence of multinational companies. We examined whether demographic factors
such as age, gender, education, and income influence the degree of cultural
openness. Furthermore, we aimed to determine whether local communities primarily
value the economic benefits of international company presence or have reservations
about cultural differences. The research employed two methodological approaches:
Qualitative and quantitative data collection. The qualitative method involved semi-
structured, in-depth interviews with company and local government leaders. These
interviews allowed respondents to express their opinions freely, providing deeper
insights into the company’s settlement and integration processes. In the quantitative
research, we conducted a survey among local residents, focusing primarily on
Journal of Infrastructure, Policy and Development 2024, 8(16), 10229.
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economic and social impacts as well as cultural openness. The research plan was
developed based on the study’s objectives. Data collection took place from October
15 to November 30, 2023, followed by data processing and results analysis. The
research was divided into two main phases. In the first phase, semi-structured in-
depth interviews were conducted with company and local government leaders to
gather detailed information on the conditions of the company’s settlement, its
relationship with the local government, and its impact on the local economy. The
interviews provided an opportunity to uncover topics deemed important by the
leaders that were not covered by the questionnaires.
In the second phase, we conducted a quantitative survey among local residents,
focusing on three main research questions:
1) What benefits has the company’s establishment brought to the city in terms of
reducing unemployment, increasing tax revenue, enhancing cultural diversity,
and improving urban public services and infrastructure?
2) To what extent are local residents open to the culture of the studied country, and
how do they view the presence of international companies? Do they consider
learning foreign languages, attracting additional companies, and deepening
cultural relations important?
3) To what extent is cultural openness influenced by demographic factors such as
age, gender, education, and income?
Additionally, we formulated two hypotheses:
1) Younger generations show a greater interest in the Korean language than older
individuals.
2) People’s employment status affects whether they are interested in working at
the Korean company under study.
Although the research is not representative, the results provide direction
regarding local residents cultural attitudes. The in-depth interviews were conducted
in person, while the survey was distributed through online platforms, primarily via
social media. A total of 127 responses were received for the survey, which was
analyzed using Excel to gain deeper insights into the relationships and trends within
the responses. Statistical analyses were conducted to support the hypotheses. The
first hypothesis was tested using Pearsons correlation analysis, suggesting that
younger generations show a greater interest in the Korean language. This analysis
allowed us to determine the strength of the relationship between age and the
intention to learn the language, confirming the increased interest among younger
generations. We applied a chi-square test to examine the second hypothesis, which
concerns the relationship between employment status and willingness to work at the
Korean company. This analysis determined whether there was a statistically
significant relationship between employment status and willingness to work,
supporting the assumption that employment status influences interest in the Korean
company. These statistical methods played a key role in confirming the hypotheses
and provided more profound insights into the relationship between demographic
factors and interest in the company.
Journal of Infrastructure, Policy and Development 2024, 8(16), 10229.
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4. Results and discussion
The study was conducted in two phases, employing both qualitative and
quantitative data collection methods to gain a comprehensive understanding of the
integration processes of the Southeast Asian companys manufacturing site in
Hungary and its relationship with the local community. In the qualitative phase, we
conducted in-depth interviews with a leading city representative and a company
executive to explore the collaboration between the local government and the
company in detail. This was followed by a quantitative survey to assess public
opinion, with particular focus on economic and cultural impacts.
4.1. In-depth interviews
The interviews were a key component of the research, during which we spoke
with an expert responsible for the citys industrial park and a specialist overseeing
human resource development at the company. These interviews allowed us to
illuminate the companys activities from both perspectives. Our city expert provided
detailed insight into how foreign investments are attracted and managed in the city.
According to him, most investments arrive via the Hungarian Investment Promotion
Agency (HIPA), which offers suitable state support and opportunities for foreign
investors. The city maintains a close relationship with HIPA, so all potential
investors are initially directed to them. Our interviewee emphasized the citys
excellent geographic advantages, which are especially attractive to logistics and
automotive companies. He specifically noted that the automotive industry is a key
economic sector, showing continuous growth despite European economic challenges.
In recent years, major car manufacturers have created over 2,600 new jobs,
significantly impacting employment in the region. Regarding the labor market, our
expert stated that the region has a traditionally strong labor base, especially due to
Nokias previous presence. Companies highly value the local workforces skills and
diligence, which contributes to the city’s economic development. He also mentioned
that the city’s infrastructural developments are ongoing, with a particular focus on
expanding the industrial park and establishing new transportation routes. Projects
such as the improvement of rail and road connections and the construction of bypass
roads leading to the industrial park aim to keep the city attractive to investors. The
relationship between the company and the local government is considered
exceptionally good. The company regularly supports local foundations and actively
participates in the city’s social life. During the interview, we learned that the
company places particular emphasis on corporate social responsibility and values
maintaining a good relationship with the local community. At the end of the
interview, our expert highlighted that the cultures under study and Hungarian culture
are compatible. Although there are differences in work culture, both parties are open
to collaboration and adaptation. Asian companies have proven their ability to adapt
to Western cultures, and our case also demonstrates that cooperation between the
two cultures can be successful.
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4.2. Survey research
In the second, quantitative phase of the research, we examined the demographic
data of respondents. Based on educational attainment, most respondents held a
secondary school diploma (28.3%) or a higher-level vocational qualification
(30.7%), while 24.4% had a BSc/BA degree. The proportion of those with an
MSc/MA degree was relatively low (3.1%). In terms of income status, the majority
of respondents (62.2%) considered their income to be average, while 28.3% reported
above-average income. Only 9.5% felt their earnings were below average. The
demographic distribution of the sample is shown in Table 3.
Table 3. Demographic characteristics of the sample.
Category
Distribution (%)
Employed
13%
Former Employee
3%
Never Worked
67%
Prefer not to answer
9%
Male
51%
Female
45%
Prefer not to specify
4%
1829 years
21%
3039 years
48%
4059 years
28%
Over 60
3%
Living in Komárom
60%
Surrounding area
24%
Distant
7%
Primary
0%
Vocational
13%
High School
28%
Professional Training
31%
Bachelors
25%
Master’s
3%
Well below average
0%
Below average
9%
Average
62%
Above average
28%
Well above average
0%
Journal of Infrastructure, Policy and Development 2024, 8(16), 10229.
13
The central goal of our research was to explore how local residents evaluate the
impact of the studied company on the city.
In terms of economic effects, most respondents expressed a positive view: Both
the increase in tax revenues and the decrease in unemployment were rated favorably.
The turnover of city businesses also rose, though this was perceived as a more
moderate positive impact. Regarding cultural diversity and urban resources, the
majority of respondents (90 individuals) felt that city resources had improved, while
83 respondents also viewed the increase in cultural diversity positively. A few
negative opinions emerged, primarily stemming from individual negative
experiences. Respondents also noted improvements in transportation, education, and
healthcare. The companys infrastructure developments have significantly
contributed to the city’s progress.
One of the key questions of the research was to assess respondents cultural
openness. Based on the responses, many would be open to working at the company
and willing to embrace the distinct work culture. There was also interest in the
language, though this reflected more curiosity than a strong intent to engage in in-
depth language learning. However, there was notable interest in the cuisine. On the
topic of internationalization and globalization, respondents viewed the presence of
foreign companies positively, and many would welcome further expansion of the
company. Due to the company’s economic impact and social contributions, many
respondents already consider the organization an important part of the city. Table 4
provides a detailed analysis of respondents preferences regarding Korean companies
and Korean culture and how these preferences correlate with age, education, and
income. This analysis enables us to understand which factors influence respondents’
interest in a Korean company and their support for expanding the Korean cultural
and economic presence.
Table 4. Demographic correlations with preferences for Korean companies and culture.
To what extent would you like the following?
Correlation with Age
Correlation with Education Level
Correlation with Income
To work at the company.
0.001
0.061
0.072
To have a family member employed by the company.
0.053
0.104
0.108
To learn the Korean language.
0.118
0.191
0.258
To visit a Korean restaurant.
0.133
0.175
0.192
To have more Korean companies in the city.
0.035
0.145
0.159
To have more international companies in the city.
0.038
0.043
0.062
The expansion of the company in Komárom.
0.046
0.039
0.042
The correlation with age (0.001) is essentially neutral, indicating that age does
not significantly influence respondents preference for working at the company. A
weak positive correlation with educational attainment (0.061) suggests that
respondents with higher education levels show a slightly greater interest in working
at the company. In contrast, the negative correlation with income (0.072) suggests
that lower-income respondents are more likely to want to work at the company,
while those with higher incomes may prefer other opportunities. The correlation with
age here is 0.053, which also shows a weak but negative relationship, indicating
Journal of Infrastructure, Policy and Development 2024, 8(16), 10229.
14
that younger respondents are somewhat more likely to support a family member
working at the company. The positive correlation with education (0.104) suggests
that respondents with higher education are more inclined to see a family member
employed by the company, possibly reflecting recognition of the companys
reliability. The 0.108 correlation with income implies that lower-income
respondents are more likely to support this option.
Interest in learning the Korean language shows a strong connection with
demographic characteristics. The negative correlation with age (0.118) indicates
that younger respondents are much more open to language learning, while older
respondents show less interest. The correlation with educational attainment (0.191)
suggests that respondents with higher education levels show more interest in
language learning. This is further reinforced by the positive correlation with income
(0.258), indicating that higher-income individuals are more likely to be interested in
learning Korean, possibly viewing language learning as a valuable career investment.
Interest in Korean restaurants is also closely linked to age (0.133), educational
attainment (0.175), and income (0.192). Younger respondents are more likely to
show interest in Korean culinary experiences, reflecting their openness to different
cultures. The positive correlation between higher education and income suggests that
visiting Korean restaurants is more likely among respondents with higher social
status, who are more willing to try new experiences. Interest in the presence of more
Korean companies shows weak yet consistent correlations with age (0.035),
educational attainment (0.145), and income (0.159). Younger and higher-educated
respondents are slightly more open to new Korean companies moving into the city,
suggesting that these groups may better recognize the benefits of new economic
opportunities and cultural diversity. Support for the presence of international
companies in the city follows similar trends. Correlations with age (0.038),
education (0.043), and income (0.062) suggest that younger, higher-educated, and
higher-income respondents are somewhat more supportive in this regard. This
demographic group likely places greater value on the benefits of economic growth
and the presence of multinational companies. Overall, the findings indicate that
younger, higher-educated, and higher-income respondents are generally more open
to the growing presence of Korean culture and companies in the city. These groups
tend to show greater interest in learning Korean, visiting Korean restaurants, and
welcoming new Korean businesses to the city. Their positive attitude toward Korean
cultural and economic connections likely reflects an appreciation for economic
potential and cultural diversity. The statistical analyses summarized in Table 5
aimed to uncover the relationships between respondents demographic characteristics
and interest in Korean culture and companies.
Table 5. Results of Chi-Square and correlation analyses.
Analysis
Variables
Correlation
p-value
Result
Chi-Square
Test
Employment Status vs.
Interest in Korean
Company Employment
2.236
0.524871
No significant
association
Correlation
(Pearson)
Age vs. Interest in
Korean Language
0.666446
0.102094
Not significant (moderate
negative correlation)
Journal of Infrastructure, Policy and Development 2024, 8(16), 10229.
15
First, we applied Pearson’s correlation to examine the relationship between age
and interest in the Korean language. The resulting correlation value was 0.666,
indicating a moderate negative relationship: Younger age groups show greater
interest in the Korean language, while this enthusiasm decreases among older
respondents. However, the p-value was 0.102, higher than the 0.05 significance
level, making the relationship statistically non-significant. Nonetheless, the
correlation value suggests a tendency where interest in the language decreases with
age. In this light, the H1 hypothesis, stating that younger people show more interest
in the Korean language than older people, can be considered supported, as the
negative correlation aligns with the original assumption.
In the following analysis, we used a chi-square test to examine whether a
relationship exists between employment status and the intention to work at a Korean
company. The analysis yielded a chi-square value of 2.236, with an associated p-
value of 0.524. Since this value is higher than the standard 0.05 significance level,
the results indicate no significant relationship between employment status and the
intention to work at Korean companies. This suggests that respondents employment
status alone does not significantly influence whether they view working at Korean
companies as an attractive option. Thus, the H2 hypothesis, stating that “people’s
employment status affects their interest in working at Korean companies”, can be
rejected based on the data, as the statistical test did not confirm that employment
status significantly influences this intention. In summary, no statistically significant
relationship exists between employment status and the intention to work at Korean
companies, leading us to reject H2. In contrast, a moderate negative correlation was
observed between age and interest in the Korean language, although this relationship
is not statistically confirmed. Accordingly, we consider H1 to be supported, while
H2 is rejected in light of the obtained results.
5. Conclusion
This section presents the responses to the research questions as well as
additional conclusions. The first part is based on quantitative research results, while
the second part highlights key findings derived from the theoretical review and in-
depth interviews. The first research question concerned the impact of the studied
company on the city. Respondents rated the impacts on a five-point scale: Not useful
at all, not useful, neutral, useful, extremely useful. The results indicated responses
more positive than neutral in all areas. Respondents attributed positive impacts to the
company’s presence, especially in economic terms, where increases in tax revenues,
reductions in unemployment, and improvements in local business activity stood out.
Additionally, there were observable improvements in public services (education,
healthcare, transportation), though the impact in these areas was somewhat more
moderate. The second research question examined the openness and receptiveness of
the local population. Here, we also used a five-point scale, and the majority of
responses were positive, though the level of openness was slightly lower than for
economic impacts. Interest in learning the language was the lowest, while there was
greater interest in gastronomy. Additionally, respondents expressed a willingness to
welcome more international companies in the city. We examined the relationship
Journal of Infrastructure, Policy and Development 2024, 8(16), 10229.
16
between demographic data and openness using a correlation matrix. The results
indicated that older respondents showed less openness toward the culture, while
those with higher education levels and incomes showed greater interest in language,
gastronomy, and corporate presence. Based on the theoretical review, in-depth
interviews, and survey results, the following conclusions can be drawn:
The city’s geographical location and developed infrastructure make it attractive
to foreign investors.
State tax incentives play a significant role in the choice of location.
Close relationships between the city and incoming companies are essential, with
regular consultations needed.
City leadership must be open to capital investors from diverse cultural
backgrounds.
The company under study has a positive impact on nearly every aspect of the
city’s economic and social life.
Individuals openness is related to their demographic characteristics.
Respondents prefer companies that come from similar cultural backgrounds.
Overall, the local population recognizes that incoming companies can have a
positive impact on the city’s economic and social life. Through effective
collaboration with city leadership, individual openness toward companies and their
activities may continue to grow. Alongside the conclusions of this research, it is
worth examining the studys limitations and the future opportunities that arise from
them. First, it is important to note that this research was conducted with a limited
sample size, covering only the population and local economic actors of one
Hungarian city. This limited geographical focus does not allow for full
generalization of the results to other cities or regions where the local economic and
cultural environment may differ. Additionally, the demographic composition of the
samplesuch as age, education, and income levelmay partially skew the
responses, particularly for questions assessing interest in employment opportunities
or cultural openness.
Future research opportunities include sampling from a larger number of cities
and regions, which would provide a more comprehensive picture of the social and
economic impacts of international companies in Hungary. Additionally, it would be
valuable to involve the local population and company employees in data collection to
gain a deeper understanding of the internal processes of cultural integration and the
challenges of adapting to the organizational culture. Furthermore, it would be
beneficial to study the impact of the company’s Corporate Social Responsibility
(CSR) initiatives, particularly regarding how these programs influence the
relationship between the local community and the company, as well as residents and
employees cultural openness.
Author contributions: Conceptualization, SJ, VLP, EMG, EBH and SMS;
methodology, SJ and SMS; software, SJ, SMS, VLP, EMG and EBH; validation, SJ,
SMS and EBH; formal analysis, SJ and SMS; investigation, SJ, EBH, VLP, EMG
and SMS; resources, SJ and SMS; data curation, SJ, VLP, EMG, EBH and SMS;
writingoriginal draft preparation, SJ, VLP, EMG, EBH and SMS; writingreview
and editing, SJ and SMS; visualization, SJ, VLP, EMG, EBH and SMS; supervision,
Journal of Infrastructure, Policy and Development 2024, 8(16), 10229.
17
SJ, VLP, EMG, EBH and SMS; project administration, SJ, VLP, EMG, EBH and
SMS; funding acquisition, EBH. All authors have read and agreed to the published
version of the manuscript.
Conflict of interest: The authors declare no conflict of interest.
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