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Correlation Between TQM and Triple Bottom Line (TBL): Perspectives from Construction Companies in Gauteng, South Africa

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Green logistics is the process of reducing the environmental footprint of a product throughout its life cycle. The level of interest in this approach is growing and companies are increasingly concerned about environmental issues. When we talk about a green supply chain, we often tend to associate it specifically with road transport. However, green thinking can be applied to all links in the supply chain, from supply to distribution green logistics consists of integrating an ecological approach into the management of logistics processes in order to reduce their impact on the environment. This extends over the entire life cycle of the product: manufacturing, storage, transport, placing on the market, use, and destruction. On the other side, the health crisis has disrupted the various supply chains since the confinement end and the resumption of activities on construction sites has forced companies to supply themselves with material where production had resumed, thus leading to a rise in prices. The objective of this article is to study the general effect of rising raw material prices on green logistics.
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Background In this article, the concept of the Fourth Industrial Revolution and related implications for the measurement of sustainable development are analyzed. Technological innovations can play an important role in countering errant developments of the past and can support the transformation process towards a green economy in pursuit of the Sustainable Development Goals. On the other hand, they pose challenges to the social control of technology and represent a methodical quandary known as the Collingridge dilemma. The core statement of the dilemma is that the implications of new technologies will only be fully visible once they are embedded in socio-economic-ecological systems when the possibilities to control diminish. The main objective of this study is thus to develop a monitoring framework enabling the ex ante assessment of related technological shifts and their implications for sustainable development. Results To approach the resulting difficulties for sustainability monitoring, digitization indicators should be accounted for in the German Sustainable Development Strategy. An enhanced strategy complemented by related Global Competitiveness Index 4.0 indicators, for which the Word Economic Forum assumes a modest link between competitiveness and inequality, illustrates the feasibility of linking research regarding the Fourth Industrial Revolution and sustainable development to measure its social and environmental consequences. The newly developed Sustainable Digital Socio-Economic-Ecological Indicator System categorizes the sustainability indicators into one index covering all Sustainable Development Goals along with four sub-indices emphasizing crucial aspects relevant to navigating a successful transformation. This novel and innovative approach is illustrated using the examples of Germany. Conclusions The Fourth Industrial Revolution is fundamentally driven by introducing renewable energy resources as a new energy regime. However, the effects extend beyond energy and necessitate comprehensive measurement frameworks for assessing sustainable development implications. This work contributes by analyzing the related impact on sustainable development and providing decision-makers with new insights for early recognition. Preliminary results for Germany expose a discrepancy between the status quo and the desired pathway, indicating emerging effects of the Fourth Industrial Revolution on inequality, employment, and education. While none of the sectors are sustainable, the sub-index analysis highlights distinct disparities among economic, social, and ecological sectors.
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Total quality management (TQM) is widely regarded as one of the most important approaches toward improving the quality of an organization’s output in the construction industry. The industrialized building system (IBS) or prefabrication process has been described as a valid alternative for replacing traditional construction methods in terms of quality, cost-effectiveness, protection and health, waste mitigation, and productivity. This study aims to identify and rank the critical success factors that affect TQM in Malaysian IBS construction projects. The collected questionnaire data was subjected to statistical analysis. The analysis showed that the most important grouped factor is leadership. Regardless of the identified critical factor, all contributing factors established a significant influence on the successful performance. The study developed a conceptual framework based on the top critical factors that will help stakeholders to enter before applying TQM in IBS construction projects.
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Industry 4.0 will radically affect Total Quality Management (TQM) practices and principles, which are still widely used in businesses and one of the management practices. Some TQM principles, with the developed technology and systems, have become “natural management principles” whose application in the organization is fully guaranteed and the system is made to exist on its own. While some principles become easier to implement, some TQM principles and practices may need to be repositioned in terms of business management. For this reason, in this study, after a comprehensive TQM and Industry 4.0 literature research and analysis, the situation and interaction of TQM principles in enterprises that implement Industry 4.0 (I4.0), both a modeling and a survey study were made within the framework of ISO 9001:2015 TQM Principles to determine the changes in TQM principles in the I4.0 environment. Statistical analyses were performed determining relationship among TQM principles and direction of these relationships. In addition, the fuzzy DEMATEL method was applied to determine the interactions of TQM principles in the I4.0 environment. As a result, evidence-based decision making, continuous improvement and process management principles are applied much more easily with I4.0, the principles of leadership and employee participation continue to develop.
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Purpose Sustainable construction practices are strongly correlated with a profitable and competitive construction industry, improved client satisfaction and efficient use of resources. However, due consideration is not being given to sustainable construction practices in Nigeria. Therefore, this study aims to identify the unsustainable construction practices on construction sites, the barriers to sustainable construction and possible strategies to improve sustainable construction in Nigeria. Design/methodology/approach A questionnaire survey of 50 construction sites was conducted with construction professionals on the sites as the specific target, out of which only 43 construction sites have at least a construction professional present at the site. Forty-three filled questionnaires from the respondents were used for descriptive (mean score, standard deviation and charts) and inferential analysis (t-test and Kruskal–Wallis) in this study. Findings The study shows that a large percentage (75%) of construction professionals in Nigeria are aware of sustainable construction. The descriptive and inferential analysis showed a disparity in the ranking of the 12 unsustainable practices, 14 barriers and 11 strategies among the respondents. Five unsustainable practices (“negative externalities”, “excess energy”, “unsustainable technologies”, “non-management of health and safety of workers” and “material waste”), six barriers to sustainable construction (“absence of historical data and exemplary projects on which construction professionals can build and learn from”, “lack of professional to handle the task”, “poverty and low urban investment”, “lack of urban and construction policy”, “lack of awareness” and “lack of technical know-how”) and three strategies to improve sustainable construction practices in Nigeria (“cooperation, partnership and participation”, “protection of biodiversity and conservation of natural resources” and “sustainability assessment system”) were found to be significant. Practical implications The study offers significant insights into the construction industry unsustainable practices, barriers to sustainable construction, as well as strategies for improving sustainable construction practices. These insights can be applied to other developing countries with an emphasis on geographical differences. Originality/value To the best of the authors’ knowledge, this is one of the recent studies in Nigeria that explored the context of sustainable construction in the construction industry by providing insights into the unsustainable construction practices, barriers and strategies to improve sustainable construction in Nigeria.
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Purpose Manufacturing firms face increasing pressure to be more “greener” or environmentally friendly. Drawing upon the sustainable development (SD) theory and resource-based view, this study aims to examine the role of total quality management (TQM) and its effect on corporate SD (CSD). Also, this study focused on the mediating role of green innovation (GI). Design/methodology/approach This study used data from a time-lagged design with two waves that strengthened the hypothesized framework and used structural equation modeling to test the hypotheses. Findings The results showed a significant influence of TQM on CSD and GI. Also, GI positively affects CSD and fully mediates TQM and CSD relationships. Practical implications Important practical implications are integrating the quality indicators with sustainability and environmental dimensions. This study shall help the managers and policymakers in achieving their sustainability goals. Originality/value This study advances the prior literature and provides a noble approach of SD for TQM in manufacturing small and medium enterprises in an emerging country context.
Chapter
Construction industry refers to the industrial branch of manufacturing and trade related to building, repairing, renovating, and maintaining infrastructures. It is a determinant of the country's technological and technical advancement, often regulating the growth of the country's infrastructural development that often directs to the country's advancement in terms of sustainability assurance. Unfortunately, the construction industry is one of the largest waste generating industries currently. This chapter explores some of the commonly produced waste in the construction industries along with their corresponding construction sources and hazards. And it also suggests approaches to ensure source-level minimization of such waste produced by construction industries.
Article
Purpose The construction industry encounters substantial challenges in its evolution towards sustainable development and to the adoption of building information modelling (BIM) technology and lean construction (LC) practices on construction mega-projects. This study aims to present critical challenges and to investigate the interactions of BIM and LC on construction mega-projects encountered by key stakeholders in their efforts to integrate BIM and LC. Design/methodology/approach A qualitative research approach is adopted to introduce and validate LC principles and BIM functionalities resulting from a detailed analysis of extant literature, followed by a conceptual analysis of the interactions between BIM and LC on construction mega-projects. A quantitative questionnaire survey is then used. Descriptive and inferential statistical tests are used for data analysis, and analysis of variance tests elaborate and validate results. Findings The research yielded ten BIM functionalities and ten LC principles, which are categorised in four principle areas and four BIM functionality groups. A research framework for analysis of the interaction between BIM and LC is then compiled. Originality/value Research findings and the proposed framework will enhance the adoption of BIM and LC practices on construction mega-projects and allow project key stakeholders to place emphasis on tackling crucial challenges and barriers identified in this research. The framework will guide and stimulate research; and as such, the approach adopted up to this point is constructive. The identified interactions between BIM and LC on construction mega-projects show positive synergies between the two.
Article
The concepts of Triple Bottom Line (TBL) and sustainable construction were first introduced in the mid and late-90s respectively. However, there is limited research that addresses the integration of TBL principles within the social, environmental and economic dimensions of sustainable construction. This paper intends to (a) revisit and review the concept of TBL within the context of sustainable construction, thereby establishing the current research position, and (b) develop an integrated framework for TBL to help support improved sustainability practices within the sector. A systematic review of outputs published between 1980 and 2018 was carried out by examining three major research databases. Subsequent to filtering, eighty-six journal papers were selected for this review. Results show a growing research interest in, and awareness of, TBL. The challenges and drivers for both TBL and sustainable construction have been analysed and discussed based on current developments. The proposed framework integrates the principles of TBL, and enables new theoretical and practical solutions to help improve the integration of sustainability within the construction industry.
Article
Considering the environmental deterioration and dwindling natural resources, the present study aims to investigate the structural relationship between total quality management (TQM) and corporate sustainability (CS), and examines how TQM practices can facilitate firms to achieve CS objectives. This study also analyses the important role of knowledge management (KM) in the relationship between TQM and CS and investigates how KM mediates the relationship between TQM and CS. Six TQM practices were taken from The Malcolm Baldrige National Quality Award (MBNQA) model; CS was comprised of environmental, social, and economic sustainability, and KM was measured through knowledge creation, acquisition, sharing, and application. The data was collected from medium and large-sized organizations from the manufacturing and services firms located in Pakistan. The theoretical model and hypotheses were tested through structural equation modelling (SEM). The results indicate that TQM has a significant and positive impact on CS, and KM partially mediates the relationship between them. The dimensional level analysis indicates that TQM has an insignificant relationship with knowledge creation and KM has an insignificant relationship with environmental sustainability. The findings provide valuable insights to the management of manufacturing and services industries and how they can ensure the sustainability in their organizations through TQM and KM.
Article
Purpose This paper aims to advance a total quality management (TQM) model for the open government data (OGD) initiatives undertaken by the governments. As an example, the paper investigates the national OGD portal of India (www.data.gov.in) and provides implications of the proposed TQM model for the Indian case. Design/methodology/approach The TQM model for the OGD initiatives (16 dimensions in terms of drivers, enablers and results) is derived from the extant literature on the principles of TQM and OGD. The proposed model is used for drawing implications for the Indian OGD initiative. Findings The application of TQM model for the OGD initiative in India would help in quality maintenance and sustainability. The quality of the OGD portal should be improved by taking the TQM model as a point of reference. Practical implications Ensuring quality of the datasets is important for any OGD initiative. The proposed TQM model leaves insights for the practitioners (policymakers and administrators) to implement the TQM model in the OGD policy initiatives. This would lead to increased trust, transparency and accountability. Social implications Through the integration of the TQM model in the OGD initiative of the country, a wider section of the stakeholders may tap the qualitatively advanced datasets for value creation. Citizen participation and engagement would increase with the integration of the TQM model in the OGD initiative. Originality/value While management of quality in the OGD initiatives has been underlined in the extant OGD-focused literature, the utility of applying TQM principles in OGD initiatives has not been conceived so far. The present study seeks to contribute towards the extant literature on TQM and OGD with the identification of the TQM model for the OGD initiatives.
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There is a worldwide concern with sustainable development and this has compelled organizations to modify their management systems and operations design in order to fit to this new environment. To have a sustainable business and operations means to be economically viable, to reduce or even not generate waste, to conserve energy and natural resources, to be safe to workers, communities and consumers, to improve quality of life, and to share value. It is noticed that Brazilian printing companies understand these demands and they are promoting changes in their strategy, business models and operations systems. The main goal of this research is to propose a conceptual framework for organizing sustainability practices in printing industry companies' operations. It is intended to answer the following research question, based on manufacturing operations analysis: Does the printing industry runs its operations in a sustainable way? Observing standards practices for economic, environmental and social sustainable aspects. It was conducted a literature review and also it was recovered secondary data from governmental institutes and agencies as well from printing companies associations. These elements helped in characterizing the context, structures and processes for designing, implementing and managing printing enterprise sustainable operations. The proposed framework intends to contain best practices for developing a sustainable operation and to be used for auditing and normative purposes. This will allow companies to adapt their operations models and systems in order to create a real sustainable enterprise.
#BizTrends2022: Sustainable construction is the trend to watch
  • B Dladla
Dladla, B., "#BizTrends2022: Sustainable construction is the trend to watch," Bizcommunity. [Online]. Available: https://www.bizcommunity.com/Article/196/720/223848.html, 2022.
International series in management science/operations research/International series in operations research & management science
  • M Hashim
  • M Nazam
  • S A Baig
  • S S Ali
  • M Ahmad
Hashim, M., Nazam, M., Baig, S. A., Ali, S. S. and Ahmad, M., "What Is Sustainability? A Layman Perspective," International series in management science/operations research/International series in operations research & management science, pp. 9-26. doi: 10.1007/978-3-031-16620-4_2, 2023.
STRENGTHS AND LIMITATIONS OF QUALITATIVE AND QUANTITATIVE RESEARCH METHODS
  • A Queirós
  • D Faria
  • F Almeida
Queirós, A., Faria, D. and Almeida, F., "STRENGTHS AND LIMITATIONS OF QUALITATIVE AND QUANTITATIVE RESEARCH METHODS," European Journal of Education Studies. doi: 10.46827/ejes.v0i0.1017, 2017.
Latest CIDB ratings place Phoenecian in top league of South African contractors
  • T Shomolekae
Shomolekae, T., "Latest CIDB ratings place Phoenecian in top league of South African contractors," Engineering News. https://www.engineeringnews.co.za/article/latest-cidb-ratings-place-phoenecian-in-top-league-of-southafrican-contractors-2022-04-01, 2022.
South Africa: construction sector's value added to GDP
  • Statista
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Shaping the Future of Construction A Breakthrough in Mindset and Technology
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