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Academic Management in Chilean Universities: An Analysis From Academics' Perspective

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This article analyses academics' perceptions of work management and their job satisfaction in Chilean universities, using a multi-level approach (macro, meso and micro) to study changes in the academic environment. It is based on the survey ‘The Academic Profession in the Knowledge-Based Society’ (APIKS) with data from 11 universities and 1258 valid responses. Three groups of academics are identified according to whether they are engaged in research, teaching or a balance of both. The results of the study show that, at the university level, resource allocation favours teaching, while individual recognition tends to favour research. Institutionally, teaching is prioritised because of its economic impact, but individually, research is more highly valued. This picture reflects a hybrid management model, with tendencies towards de-professionalisation in teaching and entrepreneurialisation in research. Despite these pressures, academics report high levels of job satisfaction, an aspect that requires further research. Access to article: https://onlinelibrary.wiley.com/share/author/TAUBFXJDXIUJYKP68TS4?target=10.1111/ejed.12798
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Incl. abstract, bib. The paper explores ideological conceptions of management, especially 'new managerialism', with particular reference to their role in the reform of higher education. It is suggested that attempts to reform public services in general are political as well as technical, though there is no single unitary ideology of 'new managerialism'. Whilst some argue that managers have become a class and have particular interests, this may not be so for all public services. The arguments presented are illustrated by data taken from a recent research project on the management of UK higher education. It is suggested that managers in public service organisations such as universities do not constitute a class. However, as in the case of manager-academics, managing a contemporary public service such as higher education may involve taking on the ideologies and values of 'new managerialism', and for some, embracing these. So management ideologies do seem to serve the interests of manager-academics and help cement relations of power and dominance, even in contexts like universities which were not traditionally associated with the dominance of management.
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Australian academics' response to the Changing Academic Profession (CAP) survey indicates that they are among the least satisfied academics in the world. This dissatisfaction has been expressed after two decades of rapid growth in the student body and structural changes in the academic workforce, particularly an expansion in the amount of teaching provided by casual staff. The growth in casual staff numbers is a factor that has simultaneously created a precariously employed but cheaper and more flexible workforce along with higher levels of stress among the full-time teachers responsible for managing and supervising casual teachers. The academic profession has an important role to play in creating a highly educated workforce for Australia and in generating export income by teaching international students. Careful attention needs to be paid to this situation especially in light of the need to replenish the ageing academic workforce.
Universidad Politecnica de Valencia
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