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Information, identity, and action: The messages of the Dutch anti-vaccination community on Telegram

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Abstract

The anti-vaccination movement has successfully spread its views on social media. This study examined how community building emerges in the messages of Dutch anti-vaccination Telegram groups. Particularly, we investigated the extent to which these groups provide a platform for sharing information, perpetuating a shared identity, and promoting action. As negative emotions are considered a prime driver of collective action, we examined to what extent the messages had a negative valence. We used a mixed-method approach through a quantitative content analysis of 4654 text messages from five Telegram groups, while also examining the nature of the content through a qualitative analysis. The results suggest that most messages contained a form of shared identity (ingroup favoritism and outgroup hostility) or (mis)information, and, to a lesser extent, encouragements for (online) action. Moreover, most content had a negative valence. These findings illustrate how online groups might be sources of (mis)information, polarization, and intergroup hostility.

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Scholarly and journalistic profiles of anti-vaxxers – i.e., individuals who are active in efforts to oppose widespread vaccination – suggest that some Americans may identify with the “anti-vaccine” label in order to fulfill social goals (e.g., a sense of belonging in a broader community). This is potentially problematic, as anti-vaxx social identification (AVSID) could imply increased receptivity to vaccine misinformation, and resistance to evidence-based medicine. In a large and demographically representative survey (N = 1001), we propose a novel measure of AVSID, and take stock of its prevalence and correlates. We find that about 22% of Americans always (8%) or sometimes (14%) self-identify as “anti-vaxxers” (activists who support vaccine refusal), and that those who do tend to embrace the label as a form of social identity. We also find that people who score highly on our AVSID measure tend to be less trusting of scientific experts and more individualistic. Finally, predictive validation analyses suggest that – among self-identified anti-vaxxers – AVSID is associated with increased opposition to childhood vaccine requirements. We conclude by outlining how our AVSID measure can be implemented to inform future research on opposition to evidence-based medicine and related public policies.
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Prior research has indicated that both attitudinal homogeneity of communication networks (“echo chambers”) and attitudinal heterogeneity of communication networks (“adversarial debates”) can lead to attitude polarization. The present paper argues that communication in both echo chambers and adversarial debates is dominated by network negativity, a negative valence in the tone of discussions which might be associated with attitude polarization. Combining methods from sentiment analysis and social network analysis, more than 4 million tweets on two controversial topics (Brexit, Trump) were analyzed to investigate the occurrence of network negativity and its association with two proxies of attitude polarization (extremity and ambivalence). Results indicate that negativity in users' own tweets was most strongly related to polarization, whereas negativity among users’ friends, or consonance of sentiments between users and friends had less impact on polarization. The findings are related to literatures on negativity bias, optimal distinctiveness theory, and intergroup contact theory.
Article
This article draws on a broadcast popular among the anti-vaccine community to map out six themes used by the broadcast to mislead viewers about COVID-19. The themes are the claim that “they” – government and pharma – are lying to you, claims that COVID-19 is an excuse to remove civil liberties, viewing everyone as an expert, claiming that science cannot save us, skewing the science, and a claim that “they” are out to harm the viewers. The article points out that similar themes are used to mislead followers with anti-vaccine information. It highlights the concern that these themes will not only mislead people who are already anti-vaccine about the pandemic, but may draw in people who are not anti-vaccine but are seeking information about COVID-19, and suggests some options for dealing with the misinformation. Scientists benefit from understanding these claims, as we are often tasked with providing rebuttals to this misinformation.
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Self-disclosure is pervasive on social media and has significant implications for psychological well-being. In this review we synthesize recent research on the motivations, mechanisms and effects of self-disclosure on well-being and then propose a framework that highlights the bidirectional relationship between self-disclosure and well-being. The framework details the mechanisms by which self-disclosure on social media can influence well-being and how self-disclosure fulfills particular needs of individuals with different well-being characteristics. We call for future research to examine the proposed bi-directional relationship, especially studies designed to tease out causal effects.
Article
Research and practice have mostly focused on the "bright side" of social media, aiming to understand and help in leveraging the manifold opportunities afforded by this technology. However, it is increasingly observable that social media present enormous risks for individuals, communities, firms, and even for society as a whole. Examples for this "dark side" of social media include cyberbullying, addictive use, trolling, online witch hunts, fake news, and privacy abuse. In this article, we aim to illustrate the multidimensionality of the dark side of social media and describe the related various undesirable outcomes. To do this, we adapt the established social media honeycomb framework to explain the dark side implications of each of the seven functional building blocks: conversations, sharing, presence, relationships, reputation, groups, and identity. On the basis of these reflections, we present a number of avenues for future research, so as to facilitate a better understanding and use of social media.
Article
Although social media offer adolescents new possibilities for emotion regulation, little is known about how adolescents use different platforms to this end. This study adds to the emotion regulation literature and affordances-of-technologies perspective by describing whether and how adolescents use different social media platforms (Facebook, Instagram, Snapchat, Twitter, Tumblr, YouTube, 9Gag, and blogs) for emotion sharing and how technical, social, and contextual factors influence these practices. In-depth interviews with 22 adolescents aged 14 to 18 show that adolescents share emotions on multiple of these platforms. Although the different platforms have similar affordances, their social norms clearly differ and influence adolescents’ online behavior. Facebook statuses, Instagram, and Snapchat are mostly used for sharing positive emotions, if emotions are shared at all. Twitter and Messenger, on the other hand, are also used for sharing negative emotions, albeit for different reasons.
Article
This paper explores the concept of online community. It is divided into three main sections. The first examines the challenge of defining the concepts of community and being online. The second looks at definitions of online community as well as the ways in which the term has been used across a wide range of contexts, covering issues of attachment, emotion, community strength, motivation for participation, and relationship to technology. The third provides a general definition of online community around six key elements: commitment; connection to others; reciprocity; interaction; agency and consequences. The paper sensitises practitioners and researchers to the contested nature of community and provides a definition that is both broad and complex.
Article
This paper explores the concept of online community. It is divided into three main sections. The first examines the challenge of defining the concepts of community and being online. The second looks at definitions of online community as well as the ways in which the term has been used across a wide range of contexts, covering issues of attachment, emotion, community strength, motivation for participation, and relationship to technology. The third provides a general definition of online community around six key elements: commitment; connection to others; reciprocity; interaction; agency and consequences. The paper sensitises practitioners and researchers to the contested nature of community and provides a definition that is both broad and complex.
Article
The political psychology of political action provides the potential for building bridges between scholars from different fields. The main aim of this article is to set some baby steps toward building two conceptual bridges by bringing together a core motivation approach to political action with core features of the social structure that embeds those core motivations. The first conceptual bridge relies on considering a broader motivational model than provided by rational actor or social identity approaches, whereas the second bridge relies on considering core features of the social structure as potentiating these core motivations for political action. More specifically, I first discuss definitions of political action. Second, I identify four converging themes across different literatures on collective action, social movement participation, and voting turnout, resulting in a taxonomy of core motivations for political action (i.e., personal or group-based identity, efficacy, emotion, and moral motivations). Third, in a more explorative fashion I identify four core features of the social structure (ingroup, outgroup, interpersonal network, and institutional features), which I tentatively connect with the taxonomy of core motivations. Finally, I discuss the theoretical, empirical, and practical implications of this generalist, generative, and integrative perspective on political action.
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Organizational Identity presents the classic works on organizational identity alongside more current thinking on the issues. Ranging from theoretical contributions to empirical studies, the readings in this volume address the key issues of organizational identity, and show how these issues have developed through contributions from such diverse fields of study as sociology, psychology, management studies and cultural studies. The readings examine questions such as how organizations understand who they are, why organizations develop a sense of identity and belonging where the boundaries of identity lie and the implications of postmodern and critical theories' challenges to the concept of identity as deeply-rooted and authentic. Includes work by: Stuart Albert, Mats Alvesson, Blake E. Ashforth, Marilynn B. Brewer, George Cheney, Lars Thoger Christensen, C.H. Cooley, Kevin G. Corley, Barbara Czarniawska, Janet M. Dukerich, Jane E. Dutton, Kimberly D. Elsbach, Wendi Gardner, Linda E. Ginzela, Dennis A. Gioia, E. Goffman, Karen Golden-Biddle, Mary Jo Hatch, Roderick M. Kramer, Fred Rael, G.H. Mead, Michael G. Pratt, Anat Rafaeli, Hayagreeva Rao, Majken Schultz, Howard S. Schwartz, Robert I. Sutton, Henri Taijfel, John Turner, David A. Wherren, and Hugh Willmott. Intended to provide easy access to this material for students of organizational identity, it will also be of interest more broadly to students of business, sociology and psychology.
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Identity status theory and Lofland and Starks' (1965, Becoming a world-saver: A theory of conversion to a deviant perspective, American Sociological Review, 30, 862-875) model of religious conversion were used to explain why young people become jihad fighters. Both theories maintain that young people with unclear commitments are vulnerable for radical identity change. A religious problem-solving perspective, along with a self-definition as religious seeker, steers this potential identity change into the direction of religious conversion. This may lead young Muslims or young people with an uncertain identity and a religious orientation to move closer to radical Islam and jihad. Also, research from both traditions found that absence of positive affective bonds with relevant others go together with unstable identity. A new group with a clear defined mission may therefore be able to solve their problems in two ways: it offers warm interpersonal bonds, as well as potential new personal goals and commitments. Groups of jihadists are perfectly fit to serve this twofold purpose.
Article
The growing use of social media like Facebook and Twitter is in the process of changing how news is produced, disseminated, and discussed. But so far, we have only a preliminary understanding of (1) how important social media are as sources of news relative to other media, (2) the extent to which people use them to find news, (3) how many use them to engage in more participatory forms of news use, and (4) whether these developments are similar within countries with otherwise comparable levels of technological development. Based on data from a cross-country online survey of news media use, we present a comparative analysis of the relative importance of social media for news in Denmark, France, Germany, Italy, Japan, Spain, the United Kingdom, and the United States, covering eight developed democracies with different media systems. We show that television remains both the most widely used and most important source of news in all these countries, and that even print newspapers are still more widely used and seen as more important sources of news than social media. We identify a set of similarities in terms of the growing importance of social media as part of people’s cross-media news habits, but also important country-to-country differences, in particular in terms of how widespread the more active and participatory forms of media use are. Surprisingly, these differences do not correspond to differences in levels of internet use, suggesting that more than mere availability shapes the role of social media as parts of people’s news habits.
Article
Abstract Conversations among online community members as a form of everyday, unconstrained, flexible, and spontaneous communication are important for developing a sense of community, sustainability of online communities, construction of identity, public sphere, and for creating and maintaining offline taken-for-granted basic structures of everyday life. While the lack of qualities of online conversations in online communities is often discussed and researched, we argue that its positive sides should also be conceptualized and become the subject of quantitative empirical research. The purpose of this paper is to introduce the concept and scale of perceived quality of online conversations and inspect the psychometric properties of the proposed scale in terms of content and convergent, discriminant, and criterion validity and reliability. The paper presents a five-factor structure of the quality of conversation scale, which is tested for its quality on a sample of 1,276 online community participants. Confirmatory factor analysis supports the proposed multidimensional structure, while correlational and regression analyses demonstrate good levels of convergent, discriminant and criterion validity. The paper suggests several refinements of the measurement instrument, and concludes with the usefulness of the introduced scale for the research and understanding of the online community phenomenon.