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The Unequal World of Migrant Domestic Workers in the Middle East: The Paradoxical Role of Technology
Abstract
This qualitative study examines the experiences of African domestic workers in the Middle East, with a focus on understanding the role of technology in shaping their experiences of social exclusion and invisibility. Utilising in-depth interviews with 21 returnee African domestic workers in Nigeria and Ghana, the study explores the multifaceted impact of technology on their lives in a foreign work environment. The research reveals that ICTs play a paradoxical role in the lives of these workers. On one hand, technology facilitates the global reach of traffickers, providing digital platforms for the commodification of human lives, on the other hand, technology emerges as a beacon of hope, offering means for these workers to maintain their identity and seek external assistance. A key finding is the varying levels of access to technology among the workers, which significantly influences their experiences of surveillance, control, and isolation. The study uncovers the intricate interplay of technology in both exacerbating and alleviating their marginalisation. The deprivation of technological access is revealed as both an economic issue and a form of social alienation. This study contributes to the understanding of the complex dynamics of social exclusion and the role of technology in the context of domestic work in the Middle East. It underscores the need for nuanced approaches in addressing the challenges faced by migrant domestic workers, highlighting the imperative for interventions that ensure equitable access to technology and enhance their social and legal agency. The findings of this study have significant implications for policy and practice, calling for a re-evaluation of the ethical and societal obligations towards migrant domestic workers.
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This article explores the implications of digitalization on social inclusion, particularly in the context of disadvantaged communities. The development of information technology has created new opportunities but also deepened the digital divide among vulnerable individuals and groups. The purpose of this study is to analyze the impact of digitalization on access and participation of disadvantaged communities and to identify effective strategies in minimizing digital division. Through a comprehensive literature review and case studies, this article highlights challenges, opportunities, and best practices in efforts to bridge the digital divide and increase social inclusion across a variety of global contexts. The results of this study provide an in-depth look at the importance of empowering disadvantaged communities in the digital age.
Societal ostracism and socio-cultural integration of children with disability, as well as parents’ and monitors’ challenges therefrom, constitute issues that deserve particular examination and consideration. Owing to that, through a qualitative ethnography, we investigated such issues employing in-depth interview and observation (n = 15). Some major findings are the following. Societal ostracism is a deeply-rooted social tendency of the mainstream in Mali that unobtrusively affects minority groups, especially children with disability. Due to that situation, if children with disability may end up wandering in streets and the consequences this entails, parents and monitors daily experience frustration, bewilderment, and disarray. Increased advocacy and sensitization by key actors would be an effective engine for driving socially paradigmatic change regarding the phenomena of societal ostracism and socio-cultural integration of children with disability. We also found out that preparing children with disability for socio-cultural life integration is as important as preparing society itself to welcome and receive these children. Parents and monitors need increased multifaceted support from government, social services, and relevant organizations to overcome difficulties and issues related to children’s disability and their socio-cultural integration.
The caste system is social stratification system that has been used over the last 3 millennia. This review aims to investigate caste-based inequity in health care utilization in South Asia, particularly focusing those at the bottom of the caste hierarchy, commonly known as Dalit communities. A systematic methodology was followed; key databases (including CINAHL, Medline, SocINDEX, PubMed, Nepjol, JSTOR, and ASSIA) were searched for relevant articles published before October 2019, using comprehensive search strategy in accordance with the PRISMA guidelines. In total 15,109 papers were found, and from these, 9 selected papers were included in the review. The papers focused on studies in both India (n = 7) and Nepal (n = 2) and utilized a range of methods including qualitative (n = 2), quantitative (n = 3), and mixed methods (n = 4) approaches. The review identified 4 main themes: stigma, poverty, cultures and beliefs, and health care. Caste-based inequity impacts upon all aspects of an individual’s well-being including violence and everyday life risks. Caste also impacts upon individuals’ opportunities to access education, employment, and health care. Dalits appear to experience this more significantly due to both poverty and their caste status, which increases their vulnerability to health risks.
Recent changes in the world of work have modified the conditions of the exercise of management in ways that challenge managers’ traditional authority and identity, both symbolically and physically. In this context, we analyse the “visibilizing process” of managers, through which they attempt to make themselves more visible, in ways that reaffirm their authority and restore their identity as managers. To that end, we develop a Foucauldian framework on power and visibility, which sheds light on the “political economy of visibility” of the manager. We apply this framework to a case study that encouraged a re-spatialization of remote work in coworking spaces. The findings show how the manager in our case study staged his own visibility, by enhancing managerial control, to manage his invisibility and shape his intertwined identities. Through the visibilizing process, the manager legitimated his role, materialized his function, and restored his authority.
The digital divide in rural areas is an important social issue, especially in developing countries. Although Internet and broadband penetration have increased in the world generally, there are many obstacles for rural China to get access to ICT (Information and Communication Technology) and its services. The mobile platform is regarded as a novel and effective tool to reduce the digital divide. Based on a case of one mobile platform, namely WeCountry in Chinese rural areas, this study illustrates how a mobile platform bridges the digital divide and helps rural areas achieve social inclusion. Results show that: (1) the mobile platform mainly acts on the digital capability divide elimination, and it has to guide and increase users’ usage capability; (2) the mobile platform can empower villagers in structural, psychological, and resource dimensions, achieving political inclusion, social participation inclusion, and economic inclusion; (3) platform providers and government are key organizations during the divide elimination process. This paper concludes with theoretical and practical implications.
Building on the results of a qualitative study with 16 male refugees (mostly from Syria)
settled in the Netherlands, this article reports on an investigation that applied insights from
the Uses & Gratifications (U&G) framework and refugee studies to examine the media use of
refugees, and to link these to the material, social and psychological needs emerging from the journey. With a focus on the smartphone, our study distinguished four significant clusters of media uses and gratifications among the sampling population: smartphone as companion, an organizational hub, a lifeline, and diversion. First, the use of smartphones was linked to refugees’ need to contact family, friends and connect with migrant communities. The importance of establishing contact with other refugees and smugglers through smartphones reinforces the agency of these migration networks within mobility processes. The findings also point to refugees’ smartphone usage for getting a sense of security. Finally, this study demonstrated the use of smartphones for preserving memories of the journey through the storage of pictures taken of important moments experienced during the flight. Additional studies should include other methodologies and samples to further validate our theoretical framework and findings.
It is a human fundamental to desire to be valued, loved and respected - to be significant. Social exclusion induce significance loss which elicits a 'quest for significance' - the search for opportunities to re-gain significance. The present article establishes this relation in a laboratory experiment (N = 71, mean age = 28, SD = 10.42, 65% women, 35% men), showing that socially excluded individuals who are subsequently included by a radical group, adapt their attitudes in line with this group. We use a modified version of the well-known paradigm 'Cyberball' to elicit the quest for significance. The results show that when experiencing social exclusion, highly rejection sensitive individuals tend to adapt to the radical group's opinions. The results are important, highlighting a mechanism in the radicalization process and the importance of taking social factors into account in this process.
On-demand labor platforms offer many in-person services, from ride-hailing to childcare. However, scholars have focused on ride-hailing, leading to a model of “Uberization” that entails the informalization of work. We argue that online carework platforms that match nannies and babysitters to families show the limits of this narrative. Based on a discourse analysis of carework platforms and interviews with workers using them, we illustrate that these platforms seek to formalize employment relationships through technologies that increase visibility. We argue that carework platforms are “cultural entrepreneurs” that create and maintain cultural distinctions between populations of workers, and institutionalize those distinctions into platform features. Ultimately, the visibility created by platforms does not realize the formalization of employment relationships, but does serve the interests of platform companies and clients and exacerbate existing inequalities for workers. As one of the first analyses of carework platforms, this study also points to gendered bias in the scholarly literature about the on-demand economy.
What is Qualitative Interviewing? is an accessible and comprehensive ‘what is’ and ‘how to’ methods book. It is distinctive in emphasizing the importance of good practice in understanding and undertaking qualitative interviews within the framework of a clear philosophical position. Rosalind Edwards and Janet Holland provide clear and succinct explanations of relevant philosophies and theories of how to know about the social world, and a thorough discussion of how to go about researching it using interviews. A series of short chapters explain a range of interview types and practices. Drawing on their own and colleagues’ experiences Edwards and Holland provide real research examples as informative illustrations of qualitative interviewing in practice and the use of creative interview tools. They discuss the use of new technologies as well as tackling enduring issues around asking and listening, and power dynamics in research. Written in a clear and accessible style the book concludes with a useful annotated bibliography of key texts and journals in the field. What is Qualitative Interviewing? provides a vital resource for both new and experienced researchers across the social science disciplines.
In light of widespread agreement that poverty and social exclusion should be understood as multidimensional phenomenon, in this paper we explore the practical implications of such an understanding in relation to widely employed indicators of such phenomena in Ireland. One persistent critique of the current national measures of poverty and social exclusion comes from those who feel that the findings they produce are inaccurate in relation to particular stages of the life-course. To date the critiques in the Irish case have been accompanied by relatively little in the way of systematic research documenting the alleged limitations of national measures. In this paper we have taken advantage of the inclusion of a special module on childhood deprivation in EU-SILC 2009 to explore such issues in more depth. Our analysis reveals that, to the extent that national measures fail to identify childhood deprivation, this is largely a consequence of limitations in capturing wider command over economic resources and distinctive risk profiles in relation to exposure to deprivation and economic stress. Overall our analysis leads us to the conclusion that those exposed to childhood deprivation are generally a sub-set of the children captured by national indicators. Adopting a multidimensional and dynamic perspective on household resources and deprivation enables us to capture the large majority of children exposed to childhood deprivation. Conversely restricting our attention to childhood deprivation would lead us to miss out on larger numbers of children living in households experiencing basic deprivation. The national measures of poverty and social exclusion that have been employed in the Irish case are largely successful in capturing childhood deprivation.
During the nineties, Europe became a major recipient of FDIs but Italian regions have been largely excluded from this process. Was it due to their characteristics, or were Italian regions “doomed” by a negative country effect? In this paper we address this issue by estimating the determinants of multinational firms’ location choices in 52 EU regions. We find that Italian regions indeed attracted significantly less than their observable potential, and that this could be explained by the inefficiency of the bureaucratic apparatus and of the legal system. The effect of taxes is instead strongly sensitive to the inclusion of agglomeration variables and is asymmetric across regions.
Little academic and policy attention has addressed the `digital divide' among children and young people. This article analyses findings from a national survey of UK 9—19-year-olds that reveal inequalities by age, gender and socioeconomic status in relation to their quality of access to and use of the internet. Since both the extent of use and the reasons for low- and non-use of the internet vary by age, a different explanation for the digital divide is required for children compared with adults. Looking beyond the idea of a binary divide, we propose instead a continuum of digital inclusion. Gradations in frequency of internet use (from non and low users through to weekly and daily users) are found to map onto a progression in the take-up of online opportunities among young people (from basic through moderate to broad and then all-round users), thus beginning to explain why differences in internet use matter, contributing to inclusion and exclusion. Demographic, use and expertise variables are all shown to play a role in accounting for variations in the breadth and depth of internet use.
The purpose of this article is to reflect on how racial and cultural stereotypes so deeply embedded in our daily experiences frame and impact our thoughts, emotions, and behaviours. There are moments interpersonally and in groups when embedded assumptions and stereotypes seem to clash at the boundaries of social identities and roles, a space that can be shaming because we think we should know better. In this article I share journal entries of a group of women who I invited to work with me on a research team. I offer journals of our experiences of difficult moments at the boundaries of race, ethnicity, and social class as opportunities for learning. The journals provided an opportunity to share often unspoken thoughts and feelings about our racial and cultural points of disconnection.
Interpretations of the term ‘social exclusion’ are legion—as outlined in the Introduction to this volume—but empirical treatments are scarcer. Some analysis has been framed in terms of social exclusion, while focusing on a particular symptom or aspect (for example, crime or long-term unemployment: Jones Finer and Nellis 1998; Lawless et al. 1998). Others have produced summaries of a wide range of indicators (Rahman et al. 2000), or supplemented research on poverty with evidence on access to services and social support (Gordon et al. 2000).
Assumptions regarding digital technologies in business schools have become part of the hidden curriculum. It is generally assumed that students have the same levels of access and prior exposure to digital technologies as well as information and digital literacies (IDL) skills. Little attention has been given to the issues of social-digital inequalities and the impact of this hidden curriculum on students from disadvantaged backgrounds. In this study, using a phenomenographic approach, we examine how students from rural, socio-economically disadvantaged backgrounds in Pakistan, experienced digital technologies in the context of a full-time, in-person MBA program. The findings reveal the students initially had an alienating experience of digital technologies which for most transitions to either an engaged or instrumental experience. While the students exercised agency in transitioning from an alienation experience this was as a result of their own effort, time and labor. We conclude that without additional support offered to students from socio-economically disadvantaged backgrounds, the hidden curriculum associated with digital technologies potentially perpetuates, or maintains socio-digital inequalities within management education.
Despite attempts in the last decade to improve the conditions of paid domestic work, it remains a low‐status job that is poorly paid, and domestic workers are exposed to exploitation across the world. This article analyzes two movies, Black Girl and Roma, to explore how domestic workers are reflected in cinema. The objective is to address the question “Who does the paid domestic work?” through the movies. The analysis of these movies suggests that there is a clear distinction between domestic workers and their employers defined by the intersection of race/ethnicity, class, and gender.
In the Global South, Indigenous and Native people continue to live under colonial relations within formally independent nation-states. Sebastian Garbe offers a critical perspective on contemporary expressions of international solidarity and transnational advocacy. He combines approaches from critical race and decolonial studies with an activist ethnography on networked spaces of encounters created through solidarity activism by Mapuche and non-Mapuche actors. Departing from those experiences, this book not only presents potential pitfalls of transnational advocacy but suggests new ways of understanding and practicing solidarity.
Previous literature has described how people of historically marginalized groups (namely people of color, women, queer and transgender people, people living with disabilities, immigrants, and people of religious minority groups) are likely to internalize negative, oppressive feelings about their identities (David, 2014; David, Schroeder, & Femandez, 2019). For example, studies have found that many women and people of color (and women of color, in particular) experience what has been labeled as imposter phenomenon, or the notion that they are not intelligent or adequate enough, despite evidence that confirms their success or worth. Similarly, people of color and people from other historically marginalized groups are known to experience stereotype threat, or anxiety about performance or behaviors that could confirm biases about a social group they belong to. Finally, previous literature shows that people of historically marginalized groups navigate various types of microaggressions, or subtle or covert biased statements and behaviors that negatively impact their self-esteem, academic performance, mental health, and physical health. While the terms microaggressions, stereotype threat, and imposter phenomenon have been discussed thoroughly in academic literature, less is written about the connections between these concepts. Utilizing intersectionality theory, the current paper will propose an interactional model between these constructs and aims to describe how cumulative effects of microaggressions exacerbate and contribute to internalized oppression. Based on this model, this paper will also provide recommendations for future directions in psychological research and practice.
Older age and medical comorbidity are factors associated with more severe illness and risk of death due to COVID-19 infection. Social distancing is an important public health strategy for controlling the spread of the virus and minimizing its impact on the older adult population. It comes at a cost, however. Loneliness is associated with myriad adverse health outcomes, one of which is impaired immune functioning, which adds even greater risk for corona virus infection, complications and death. Older adults, therefore, are at compound risk, making effective management of loneliness and social isolation in our older patients a high priority target for preventive intervention. In this paper, we describe a cognitive-behavioral framework for social connectedness, including evidence-informed strategies clinicians can use to help patients develop a ‘Connections Plan’ to stay connected and promote their social, mental, and physical health during ‘social distancing’ restrictions. This set of strategies can be provided during brief (30 minute) telephone sessions and is analogous to creating a ‘Safety Plan’ for suicide risk. The approach is illustrated with three case examples.
This article rethinks sociological approaches to difference and inclusion. It argues that civil sphere theory replicates colonial dynamics through abstracting civil codes from their role in colonial governance. Through a case study of French colonial Algeria, the article illuminates the historical co-constitution of the French Republic and the colonial subject. This imperial history explains how civil codes came about through the same social process as the domination of the colonial other. Given these entangled histories, building solidarity requires we move beyond a process of civil repair that rests on incorporation to one of civil construction, which takes account of historical wrongs and the colonial layer of meaning embedded in categories of civil discourse. Theorizing from suppressed histories allows us to question the content of the civil sphere’s classificatory system and turn our attention to a resignification of the core group in the wake of colonial histories.
This section presents the third volume of Max Weber's fundamental work Economy and Society which has been translated into Russian for the first time. The third volume includes two works devoted to the sociology of law. The first, 'The Economy and Laws', discusses differences between sociological and juridical approaches to studies of social processes. It describes peculiarities of normative power arenas (orders) at different levels and demonstrates how they influence the economy. The second, 'Economy and Law' ('Sociology of Law'), reviews the evolution of law orders (primarily, the three "greatest systems of law" including Roman Law, Anglo-American Law, and European Continental Law) in the context of changes in the organization of economy and structures of dominancy. Law is considered an influential factor of the rationalization of social life which in turn is affected by a rationalized economy and social management. The Journal of Economic Sociology here publishes an excerpt from the chapter 'Law, Convention and Custom' in this third volume, which shows the role of the habitual in the formation of law; explains the importance of intuition and empathy for the emergence of new orders; and discusses the changeable borders between law, convention and custom. The translation is edited by Leonid Ionin and the chapter is published with the permission of HSE Publishing House. © 2018 National Research University Higher School of Economics. All rights reserved.
Domestic work has evolved and adapted in the global South in distinctive racialized and gendered forms as a result of neoliberal economic restructuring. With the case of Uganda, this article applies a transnational intersectionality framework to neoliberal economic restructuring to identify how domestic worker regimes are produced. A transnational intersectionality approach spotlights the translocation of diverse Ugandan domestic workers embedded within the structural forces of economic organization, reproductive labor, state policies, and geography. Drawing from extensive fieldwork from three regions of Uganda, the study’s two main findings document: (1) the production of an intersectional racialized domestic worker regime as a consequence of the Ugandan aid state; and (2) the production of an intersectional gendered domestic worker regime supported by the weakening and underfunding of social development policies in the Ugandan national budget. These regimes show how race, gender, and regional demarcations of domestic work intersect in distinct forms connected to restructuring. A transnational intersectionality approach exposes the diversity of patterns in reproductive labor in Uganda.
Interpretive research in information systems (IS) is now a well-established part of the field. However, there is a need for more material on how to carry out such work from inception to publication. I published a paper a decade ago (Walsham, 1995) which addressed the nature of interpretive IS case studies and methods for doing such research. The current paper extends this earlier contribution, with a widened scope of all interpretive research in IS, and through further material on carrying out fieldwork, using theory and analysing data. In addition, new topics are discussed on constructing and justifying a research contribution, and on ethical issues and tensions in the conduct of interpretive work. The primary target audience for the paper is less-experienced IS researchers, but I hope that the paper will also stimulate reflection for the more-experienced IS researcher and be of relevance to interpretive researchers in other social science fields.
Non-monetary indicators of deprivation are now widely used in studying poverty in Europe. While measuring financial resources remains central, having reliable information about material deprivation adds to the ability to capture poverty and social exclusion. Non-monetary indicators can help improve the identification of those experiencing poverty and understand how it comes about. They are most productively used when multidimensionality is explicitly taken into account, both in framing the question and in empirical application. While serious methodological and measurement issues remain to be addressed, material deprivation indicators allow for new insights in making poverty comparisons across countries and analyzing changes over time. © 2010 by the Association for Public Policy Analysis and Management.
Social exclusion can be distinguished from social isolation, defining social isolation as the phenomenon of non-participation (of an individual or group) in a society's mainstream institutions, while reserving 'social exclusion' for the subset of cases in which social isolation occurs for reasonsthat are beyond the control of those subject to it. The familiar form of social exclusion affects those who are unable to participate in the institutions patronised by the majority. There is also, however, exclusion of the majority by a minority who are in a position to opt out of the mainstream institutions: the epitome of this is the 'gated community'. Social exclusion is a violation of the demands of social justice in two ways: it conflicts with equality of opportunity and is associated with an inability to participate effectively in politics. An alternative account of what is wrong with social exclusion is that it undermines social solidarity. Voluntary social isolation has the same effect, but is less likely to have such adverse consequences. The relation between social exclusion and the distribution of income is not the same in all societies. However, for a society such as that of Britain, it seems plausible that to avoid the social exclusion of a minority it is necessary for nobody to have less than half the median income, and that to avoid the social exclusion of the majority it is necessary for only a few to have more than three times the median income.
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