ArticlePDF Available

Identifying personalized barriers for hypertension self-management from TASKS framework

Authors:

Abstract and Figures

Objective Effective management of hypertension requires not only medical intervention but also significant patient self-management. The challenge, however, lies in the diversity of patients' personal barriers to managing their condition. The objective of this research is to identify and categorize personalized barriers to hypertension self-management using the TASKS framework (Task, Affect, Skills, Knowledge, Stress). This study aims to enhance patient-centered strategies by aligning support with each patient's specific needs, recognizing the diversity in their unique circumstances, beliefs, emotional states, knowledge levels, and access to resources. This research is based on observations from a single study focused on eight patients, which may have been a part of a larger project. Results The analysis of transcripts from eight patients and the Global Hypertension Practice Guidelines revealed 69 personalized barriers. These barriers were distributed as follows: emotional barriers (49%), knowledge barriers (24%), logical barriers (17%), and resource barriers (10%). The findings highlight the significant impact of emotional and knowledge-related challenges on hypertension self-management, including difficulties in home blood pressure monitoring and the use of monitoring tools. This study emphasizes the need for tailored interventions to address these prevalent barriers and improve hypertension management outcomes.
This content is subject to copyright. Terms and conditions apply.
Yangetal. BMC Research Notes (2024) 17:224
https://doi.org/10.1186/s13104-024-06893-7
RESEARCH NOTE
Identifying personalized barriers
forhypertension self-management fromTASKS
framework
Jiami Yang1,2, Yong Zeng1,2*, Lin Yang3,4, Nadia Khan5, Shaminder Singh6, Robin L. Walker1,
Rachel Eastwood1 and Hude Quan1*
Abstract
Objective Effective management of hypertension requires not only medical intervention but also significant patient
self-management. The challenge, however, lies in the diversity of patients’ personal barriers to managing their condi-
tion. The objective of this research is to identify and categorize personalized barriers to hypertension self-manage-
ment using the TASKS framework (Task, Affect, Skills, Knowledge, Stress). This study aims to enhance patient-centered
strategies by aligning support with each patient’s specific needs, recognizing the diversity in their unique circum-
stances, beliefs, emotional states, knowledge levels, and access to resources. This research is based on observations
from a single study focused on eight patients, which may have been a part of a larger project.
Results The analysis of transcripts from eight patients and the Global Hypertension Practice Guidelines revealed
69 personalized barriers. These barriers were distributed as follows: emotional barriers (49%), knowledge barriers
(24%), logical barriers (17%), and resource barriers (10%). The findings highlight the significant impact of emotional
and knowledge-related challenges on hypertension self-management, including difficulties in home blood pressure
monitoring and the use of monitoring tools. This study emphasizes the need for tailored interventions to address
these prevalent barriers and improve hypertension management outcomes.
Keywords Hypertension, Self-management, Personalized, Barriers, TASKS framework
Introduction
Hypertension is a leading global health risk, significantly
contributing to cardiovascular diseases such as stroke
and heart failure and affecting mortality and morbidity
rates worldwide [13]. Despite the effectiveness of life-
style modifications and antihypertensive medications [4],
patient adherence varies widely, with nonadherence rates
between 10 and 80%, challenging the achievement of
optimal blood pressure control [5, 6]. Self-management is
critical in managing hypertension [7], requiring patients
to take an active role in their health care, yet nearly 40%
of patients discontinue crucial treatments, and over half
fail to adhere to necessary behavioral changes [8]. Factors
such as cultural beliefs and past healthcare experiences
Open Access
© The Author(s) 2024. Open Access This ar ticle is licensed under a Creative Commons Attr ibution 4.0 International License, which
permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the
original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or
other third party material in this article are included in the article’s Creative Commons licence, unless indicated otherwise in a credit line
to the material. If material is not included in the article’s Creative Commons licence and your intended use is not permitted by statutory
regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this
licence, visit http://creativecommons.org/licenses/by/4.0/.
BMC Research Notes
*Correspondence:
Yong Zeng
yong.zeng@concordia.ca
Hude Quan
hquan@ucalgary.ca
1 Department of Community Health Sciences, Faculty of Medicine,
University of Calgary, Calgary, AB, Canada
2 Concordia Institute for Information Systems Engineering, Concordia
University, Montreal, QC, Canada
3 Department of Cancer Epidemiology and Prevention Research, Cancer
Care Alberta, Alberta Health Services, Calgary, AB, Canada
4 Departments of Oncology and Community Health Sciences, University
of Calgary, Calgary, AB, Canada
5 Department of Medicine, Faculty of Medicine, University of British
Columbia, Vancouver, BC, Canada
6 School of Nursing and Midwifery, Faculty of Health, Community
and Education, Mount Royal University, Calgary, AB, Canada
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
Page 2 of 9
Yangetal. BMC Research Notes (2024) 17:224
heavily influence patient attitudes toward self-manage-
ment [9, 10].
Recognizing personalized barriers to hypertension
self-management is essential for the successful imple-
mentation of interventions, aiming to bridge the evi-
dence-to-practice gap in healthcare [11]. Personalized
barrier identification allows for a deeper understand-
ing of individual needs, preferences, and contextual fac-
tors, facilitating targeted interventions [12]. Traditional
qualitative methods, like thematic analysis [13, 14], have
been used to code interview transcripts in hypertension
research, identifying common themes [15] across patient
experiences. is method begins with interviews, letting
themes emerge organically through deductive or induc-
tive reasoning. Various frameworks like Consolidated
Framework for Implementation Research (CFIR) [16],
eoretical Domains Framework (TDF) [17], Capabil-
ity Opportunity Motivation Behavior (COM-B) [18], and
Barriers and Facilitators in Implementation of Task-Shar-
ing Mental Health Interventions (BeFITS-MH) [19] have
provided predefined coding schemes. However, these
methods often struggle to capture the diverse and per-
sonalized needs of patients [20].
To address these challenges, this study introduces
the TASKS framework [12], which focuses on Task (T),
Affect (A), Skills (S), Knowledge (K), and Stress (S), offer-
ing an approach to understanding the interplay between
an individual’s mental capabilities, external resources,
and the demands of managing hypertension. e frame-
work categorizes barriers into emotion, logic, knowledge,
and resource-related, providing insights into the specific
reasons behind patients’ actions and decisions in self-
managing hypertension. Originally applied in various
fields such as education [21], engineering [22], sustain-
ability [23] and beyond, the TASKS framework’s adapt-
ability presents a novel avenue for exploring personalized
barriers in hypertension self-management. is research
aims to evaluate the framework’s effectiveness in identi-
fying these barriers, marking a significant step towards
enhancing patient-centered care and improving self-
management outcomes in hypertension.
Methods
Study design anddata information
is study employs the TASKS framework to identify
personalized barriers from interview transcripts. Data
were sourced from Global Hypertension Practice Guide-
lines [4] and anonymized interview transcripts from a
prior study [13], with ethical clearance from the Univer-
sity of British Columbia’s Clinical Research Ethics Board.
Originally, nine patients from two focus groups were
considered, but due to inefficiency in one patient’s data,
eight were ultimately analyzed.
Five transcript analyzers, comprising both medical
and non-medical students, underwent intensive train-
ing on the coding process, which included defining the
coding scheme and jointly coding 20 sentences. ey
then independently applied the TASKS framework to
the transcripts of eight patients, resolving any coding
discrepancies through discussion. e analyzers’ agree-
ment was assessed by independently coding two shared
transcripts. is research aimed to validate the TASKS
framework’s utility in pinpointing personalized barriers
to hypertension self-management.
Coding hypertension guideline
We referred to the Global Hypertension Practice Guide-
lines [4] to identify the required TASK components:
affect skills, knowledge (ASK), and resources necessary
for specific workload/tasks (T). Workload, in this con-
text, denotes the external load assigned by experts or
governmental entities, such as recommendations made
by physicians for patients. To break down this pro-
cess, four key steps were undertaken: (1) extracting all
required workloads specified in the Global Hyperten-
sion Practice Guidelines; (2) determining the life cycle
associated with each workload [24]; (3) coding the ASK
and resource requirements for each workload based on
its life cycle; and (4) consolidating all stages of ASK and
resource elements related to a particular workload.
Identifying personalized barriers using theTASKS
framework
Coding aect, skills, knowledge (ASK), andresource
In this step, we streamlined unstructured interview
transcripts into a semi-structured format for detailed
analysis. is involved classifying text by speaker and
evaluating each sentence adhering to analyze underly-
ing messages behind the interviewee’s message including
Affect (A), Skills (S), Knowledge (K) and Resource. Multi-
ple analysts independently undertook this task to ensure
a thorough examination of the data.
e TASKS framework differentiates between ASK and
Resource. Affect relates to emotional experiences affect-
ing task engagement, including attitudes, beliefs, feelings,
and ethics. Skills involve cognitive and affective capabili-
ties, emphasizing logical reasoning—deductive, induc-
tive, abductive, and recursive [25] -to use knowledge in
practical scenarios. Knowledge refers to understanding,
including facts and cause-effect relationships related to
the task at hand. Resources are considered as external
aids like time, money, or physical tools.
For instance, in the provided transcript: "My run mara-
thons I’ve done 18 of them, I do yoga, I do everything that
is possibly able to reduce blood pressure and has not been
able to do that," the patient exhibits (Affect) frustration
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
Page 3 of 9
Yangetal. BMC Research Notes (2024) 17:224
and disappointment due to their extensive efforts not
yielding the anticipated blood pressure reduction. ey
employ (Skills) deductive logic, assuming activities like
running marathons and yoga would lower blood pressure
based on common knowledge. is patient demonstrates
(Knowledge) experience in activities linked to blood
pressure reduction.
Evaluating andsynthesizing coded ASK andresource
In the evaluation phase, an experienced TASKS frame-
work analyst compares the conclusions drawn by multi-
ple analysts, resolving conflicts and ensuring a definitive
interpretation. ese synthesized findings are combined
to form a coherent result. During synthesis, the ana-
lyst categorizes and integrates the analyzed ASK and
resource elements specific to each patient. e credibility
of these findings is then verified by a hypertension spe-
cialist. is synthesis process provides a comprehensive
view of patients’ personas by encompassing their skills,
knowledge, resources, and emotional and psychological
factors. is approach offers a holistic understanding of
their inner mental capabilities, defined as a composition
of Affect, Skills, and Knowledge (ASK) according to the
TASKS framework [26].
Barrier detection
e barrier detection employs a predictive approach,
contrasting the requirements outlined in the Global
Hypertension Practice Guidelines with individual
patients’ ASK (affect, skills, knowledge) and resources.
For each workload, the analyst evaluates the ASK and
resources to discern workload-specific barriers cat-
egorized to the TASKS framework (see Table 1). ese
workload-specific barriers are then grouped, forming a
understanding of the barriers associated with each work-
load and individual patient. is detailed comprehen-
sion paves the way for crafting precise interventions and
tailored support mechanisms, effectively addressing the
identified barriers. is approach ensures that interven-
tions are not generic but finely tuned to the unique self-
management needs of each patient.
Results
Hypertension guideline results
In our analysis, we systematically extracted and cat-
egorized all essential workloads outlined in the Global
Hypertension Practice Guidelines [4] into four primary
types: (1) Having a healthy lifestyle; (2) Monitoring blood
pressure (BP) regularly at home, (3) Taking medication(s)
regularly as prescribed, and 4) Creating a hypertension
support system: family, friends, and healthcare profes-
sionals (HCPs). e comprehensive breakdown of neces-
sary ASK and resources for each workload is detailed in
Table 2. is table serves as a valuable implementation
resource, aligning with the recommendations laid out in
the Global Hypertension Practice Guidelines.
Barriers
Using the TASKS Framework, we compared the required
Affect, Skills, and Knowledge (ASK) components outlined
in the guidelines (Table2) with each patient’s individual
ASK profile. Our analysis identified a new workload cat-
egory, "2a. Using Blood Pressure Tools," emphasizing
tool usage. Personalized barriers for eight patients were
identified, each denoted by ( ). Supple-
mentary file 1 provides more detailed patient-specific
barriers information. We also categorized all barriers into
emotion, logic, knowledge, and resource types, detailed
in Table3.
Discussion
What istheadded value ofpersonalized barriers
forhypertension self‑management?
Our research delved into personalized barriers in hyper-
tension self-management, utilizing descriptive statis-
tics to highlight common themes while acknowledging
individual differences. Among the eight patients inter-
viewed, a total of 69 barriers were identified, with emo-
tion barriers being the most prevalent (49%), followed
by knowledge (24%), logic (17%), and resource barriers
(10%). Emotion barriers were the most prevalent, indicat-
ing significant stress and anxiety related to self-manage-
ment tasks, such as monitoring blood pressure at home,
which presented the highest challenge (34.78%). is was
Table 1 Implementation barrier classification in the TASKS framework
Barriers Content
Emotion barriers Motivation, attitudes (such as cognitive/awareness, expectation, value), beliefs
(such as acceptance, optimism), feelings (such as anxiety, pressure, fear), or ethics
Logic barriers Thinking styles, thinking strategies, or reasoning methods
Knowledge barriers The structure of knowledge, cognitive resources that are persons’ past knowledge
Resource barriers All environment components (such as time, money, and cognitive capacity)
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
Page 4 of 9
Yangetal. BMC Research Notes (2024) 17:224
Table 2 Required ASK and resources for each workload in Global Hypertension Practice Guidelines
Workload Aect Skills Knowledge Resource
1. Having a healthy lifestyle
Adhere to a balanced diet
Restrict sodium intake and limit alcohol
consumption
Abstain from smoking and avoid envi-
ronments where others smoke
Engage in regular physical activity
and maintain a healthy weight
Strive for a stress-free lifestyle
1. Motivation to make the necessary
effort in a healthy lifestyle
2. Patience in adhering to recom-
mendations such as reducing sodium
intake, limiting alcohol consumption,
not smoking, and maintaining a healthy
weight
Long-term thinking strategic
Deduction logic
Logical thinking
Calculation
Organization
3. Dietary Approaches to Stop Hyper-
tension (DASH) diet and the impor-
tance of a balanced diet for managing
hypertension
4. Limitations on sodium intake (alcohol
intake, smoking) to control blood
pressure
5. Healthy weight goals in relation
to hypertension management
6. Different types of exercises are ben-
eficial for managing hypertension
7. Knowledge about stress relaxation
techniques
8. Friends and family
9. Time
10. Hypertension guidelines
11. DASH resources
12. Relaxation techniques
13. Take note of ways and health-related
apps
2. Monitoring blood pressure (BP) regu-
larly at home 1. Motivation to record daily readings
2. Willingness to confront their own BP
readings
3. Patience with regular BP check-ups
4. Information about their BP
5. Knowledge of BP terminology
and interpreting measurement
6. Realistic goals for hypertension level
7. Instructions for using the blood pres-
sure monitor
8. Blood pressure monitor machine
9. Take note of ways
10. Time
3.Taking medication(s) regularly as pre-
scribed 1. Motivation to take daily medications
2. Willingness to confront their own
health conditions
3. Patience with consistently taking
medications as prescribed
4. Trust in the effectiveness of medica-
tion or treatment
5. Professional knowledge regard-
ing medication and prescribed informa-
tion
6. Knowledge about side effects
and adverse reactions
7. Medications
4. Creating a hypertension support
system: family, friends, and healthcare
professionals (HCPs)
Regularly visit your HCP for checkups
Seek immediate medical attention
from your HCP in case of emergencies
1. Motivation to visit HCP for checkups
2. Patience with regularly visiting HCP
for checkups
3. Trust in the physicians or HCPs
4. No white coat syndrome, which refers
to elevated blood pressure in a medical
setting due to anxiety or stress
5. Communication with oth-
ers (friends and family, HCPs) 6. Information about their BP
7. Signs of side effects, such as stroke
or heart attack
8. Friends and family
9. Physician/HCP
10. 911
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
Page 5 of 9
Yangetal. BMC Research Notes (2024) 17:224
Table 3 All hypertension self-management barriers using the TASKS framework
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
Page 6 of 9
Yangetal. BMC Research Notes (2024) 17:224
closely followed by difficulties in using blood pressure
monitoring tools, medication management, and adopting
a healthier lifestyle, each presenting substantial obsta-
cles due to emotion and knowledge barriers. e least
encountered barriers involved creating a support system
with healthcare professionals (10.14%), yet still predomi-
nantly emotional.
By ranking these barriers (see Supplementary file
2), we aim to provide healthcare professionals with a
clear understanding of the primary barriers faced by
patients, guiding the development of targeted strategies
to improve self-management outcomes. Determining the
overall intervention approach and incorporating behav-
ior change techniques have proven effective in alter-
ing behavior patterns within the target population [18,
27]. Emotional support, information provision, and
enhancing patient-healthcare professional relationships
emerge as key areas for intervention in hypertension
management.
Emotional support Emotion barriers in hypertension
self-management stem from fears and uncertainties
about medication effects, as well as anxiety over blood
pressure readings. Impatience and lack of motivation
further hinder lifestyle changes and routine check-ups,
creating a vicious cycle of stress and negative perception.
Effective interventions foster trust and resilience. Cogni-
tive-Behavioral erapy (CBT) changes negative thought
patterns and behaviors, and has been proven to positively
impact hypertension outcomes, especially when group-
based and long-term [28]. Mindfulness-Based Stress
Reduction (MBSR) also helps manage stress and anxi-
ety, improving outcomes in chronic disease management
[29].
Information provision Understanding fluctuating blood
pressure standards and medication side effects is chal-
lenging for patients. Personalized educational tools,
available through digital platforms and brochures, will
be essential. ese resources offer clear insights into
evolving standards and medication details, empowering
patients to set realistic goals and manage potential side
effects confidently. Encouraging peer-support groups and
conducting regular knowledge assessments can further
enhance understanding. By providing comprehensive,
easy-to-understand information, patients can proactively
navigate hypertension management, fostering a more
informed and confident approach.
Enhancing patient-healthcare professional relationships
Limited access to healthcare professionals is a significant
hurdle. Motivational interviewing and shared decision-
making, tailored to individual needs, can improve com-
munication, boost engagement, and enhance self-efficacy
[30, 31]. Telehealth services, such as community tele-
paramedicine (CTP), and outreach programs further
support patients by empowering them and transform-
ing their journey from isolation to a sense of community,
particularly for those in rural and remote areas [3234].
Regular follow-ups and personalized communication also
strengthen patient-provider relationships and improve
adherence, highlighting the importance of empathetic
and patient-centered care.
Is theTASKS framework applicable forguiding data
analysis?
In health research, qualitative studies aim to compre-
hend the motivations and perceptions influencing health
behaviors [35]. Employing a theoretical framework, like
the TASKS framework, enhances the grounding of find-
ings in robust theory, enriching the field’s knowledge
base. is framework uniquely focuses on the complex
interplay between an individual’s tasks and their mental
capabilities—Affect, Skills, and Knowledge—and how
this interplay is affected by mental stress, following an
inverted U-shaped curve [36]. Patient’s performance
relies on their mental effort, which depends on their
mental stress. is dynamic demonstrates how mental
effort correlates with mental stress, wherein both low and
high stress levels can diminish mental effort, but moder-
ate stress may optimize it [12] (see Fig.1 left).
e TASKS framework categorizes implementation
barriers into emotion, logic, knowledge, and resource
Fig. 1 The relationship and information behind mental stress [12, 26]. (Left: an inverted U-shaped curve between mental stress and mental effort;
Right: mental stress modeled by the ratio of perceived task workload to mental capability)
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
Page 7 of 9
Yangetal. BMC Research Notes (2024) 17:224
types through a precise equation involving the ratio of
perceived tasks workload to mental capability [26] (see
Fig. 1 right). It systematically aligns guideline require-
ments with individual circumstances through a top-
down to bottom-up method for coding and modeling
mental capabilities (ASK) and resources. is process
identifies hypertension self-management barriers by
comparing guideline requirements with personal situa-
tions, both structured by ASK and resources. is align-
ment naturally extends the four types of barriers into
disease- and patient-specific corresponding barriers,
such as emotional responses (e.g., concerns about long-
term medication effects), logical barriers (e.g., ineffective
communication with healthcare providers), knowledge
gaps (e.g., lack of necessary medication knowledge), and
resource limitations (e.g., insufficient tools or support).
Integrating this data enables a comprehensive analysis
and supports tailored interventions.
Furthermore, the framework explains the interactive
relationship between the perception of workload and
the application of skills and knowledge. It underscores
the significance of understanding emotional responses
to perceived workloads, thereby establishing a recursive
logic in behavioral performance [25]. Achieving a bal-
ance between workload and mental capability is essential
[37], underscoring the need for an in-depth analysis of
the cause-and-effect relationships among various barriers
[38]. Such detailed analysis can uncover valuable insights,
enabling the development of targeted intervention strat-
egies that meet the unique needs of patients, ultimately
improving self-management outcomes.
Limitation andfuture works
Our study, focusing solely on hypertension self-manage-
ment barriers, may not apply to other disease contexts,
suggesting the need to test the TASKS framework more
broadly. With a limited sample of eight patients, findings
might not capture the full diversity of self-management
experiences; thus, a larger sample is recommended for
greater reliability. Moreover, conducting interviews only
in English could introduce cultural biases and exclude
non-English speakers.
Future research should include multiple languages or
translation services to address linguistic and cultural dif-
ferences in self-management barriers. A key direction is
developing tools to streamline the analysis of personal-
ized barriers. While the TASKS framework is effective,
it is time-consuming and labor-intensive. Integrating
the TASKS framework with technologies like natural
language processing (NLP) and large language models
can create automated or semi-automated tools, reduc-
ing subjective judgment and enhancing scalability and
efficiency in personalized healthcare research. is
advancement could significantly improve personalized
healthcare, making it more accessible and effective for a
broader range of diseases. Additionally, research should
explore the impact of various intervention techniques for
different barriers, such as cognitive-behavioral therapy
and motivational interviewing, and expand the TASKS
framework’s application in diverse healthcare settings.
Conclusion
In conclusion, our study highlights the critical impor-
tance of personalized barriers in the self-management
of hypertension, with emotion and knowledge barriers
identified as the most significant. By applying the TASKS
framework, we have unraveled the interplay between
individual mental capabilities and the demands of self-
managing hypertension. Emotion barriers were the most
significant, followed by knowledge, logic, and resource
barriers, emphasizing the need for tailored interventions.
e TASKS framework guided our data analysis, effec-
tively categorizing barriers and facilitating the develop-
ment of precise interventions. While our focus was on
hypertension, the framework’s adaptability suggests its
broader applicability in healthcare research. Nonetheless,
limitations such as a small sample size and linguistic bias
warrant further investigation. Overall, our research con-
tributes to promoting patient-centered care and refining
hypertension management strategies.
Supplementary Information
The online version contains supplementary material available at https:// doi.
org/ 10. 1186/ s13104- 024- 06893-7.
Supplementary Material 1.
Supplementary Material 2.
Acknowledgements
We extend our deep thanks to the diligent summer students for their valuable
work in the initial coding rounds.
Author contributions
J.Y.—design of the work, analysis and interpretation of data, implementation
of all processes, manuscript writing and revision; H.Q.—conception, design
of the work, interpretation of data, manuscript revision, and oversight of
healthcare knowledge integration; Y.Z.—conception, design of the work,
analysis and interpretation of data, manuscript revision, and supervision of the
consistent application of the TASKS framework; L.Y.—analysis of data, guided
a team of summer students to code the first-round coding and manuscript
revision; N.K.—acquisition and interpretation of data, provided hypertension
professional support, and manuscript revision (clinic physician specializing in
hypertension); S.S.—interpretation of data in the early stages and manuscript
revision; R.W.—assisted in drafting the paper and revised it; R.E.—analysis of
data and manuscript revision.
Funding
This work was funded by the Chiu Family/AstraZeneca Chair in Cardiovascular
Health Promotion in Alberta, Disease Prevention and the Michael Smith Health
BC Support Unit PCM-001, NESRC Discovery Grant (RGPIN-2019- 07048), and
NESRC Vanier Canada Graduate Scholarship (202311CGV-514014-89535).
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
Page 8 of 9
Yangetal. BMC Research Notes (2024) 17:224
Availability of data and materials
The datasets used during the current study are available from the Prof. Nadia
Khan upon reasonable request. Analyzed data is provided within the sup-
plementary information files.
Declarations
Ethics approval and consent to participate
Ethics approval for this study was obtained from the University of British
Columbia’s Clinical Research Ethics Board. Informed consent was obtained
from all patients prior to interview.
Consent for publication
Not applicable.
Competing interests
The authors declare no competing interests.
Received: 13 February 2024 Accepted: 7 August 2024
References
1. Brunström M, Carlberg B. Association of blood pressure lowering with
mortality and cardiovascular disease across blood pressure levels: a
systematic review and meta-analysis. JAMA Intern Med. 2018;178:28–36.
2. Zhou B, Perel P, Mensah GA, Ezzati M. Global epidemiology, health burden
and effective interventions for elevated blood pressure and hyperten-
sion. Nat Rev Cardiol. 2021;18:785–802.
3. Quan H, Khan N, Hemmelgarn BR, Tu K, Chen G, Campbell N, et al. Valida-
tion of a case definition to define hypertension using administrative data.
Hypertension. 2009;54:1423–8.
4. Unger T, Borghi C, Charchar F, Khan NA, Poulter NR, Prabhakaran D, et al.
2020 international society of hypertension global hypertension practice
guidelines. Hypertension. 2020;75:1334–57.
5. Corrao G, Parodi A, Nicotra F, Zambon A, Merlino L, Cesana G, et al. Better
compliance to antihypertensive medications reduces cardiovascular risk.
J Hypertens. 2011;29:610–8.
6. Mazzaglia G, Ambrosioni E, Alacqua M, Filippi A, Sessa E, Immordino V,
et al. Adherence to antihypertensive medications and cardiovascular
morbidity among newly diagnosed hypertensive patients. Circulation.
2009;120:1598–605.
7. Bosworth HB, Olsen MK, Grubber JM, Neary AM, Orr MM, Powers BJ, et al.
Two self-management interventions to improve hypertension control.
Ann Intern Med. 2009;151:687–95.
8. Liu Q, Quan H, Chen G, Qian H, Khan N. Antihypertensive medication
adherence and mortality according to ethnicity: a cohort study. Can J
Cardiol. 2014;30:925–31.
9. Barrier PA, Li JT-C, Jensen NM. Two words to improve physician-patient
communication: what else? Mayo Clin Proc. 2003;78:211–4.
10. Chobanian AV, Bakris GL, Black HR, Cushman WC, Green LA, Izzo Joseph
JL, et al. The seventh report of the joint national committee on preven-
tion, detection, evaluation, and treatment of high blood pressure the JNC
7 report. JAMA. 2003;289:2560–71.
11. Edelman A, Marten R, Montenegro H, Sheikh K, Barkley S, Ghaffar A, et al.
Modified scoping review of the enablers and barriers to implement-
ing primary health care in the COVID-19 context. Health Policy Plan.
2021;36:1163–86.
12. Yang J, Yang L, Quan H, Zeng Y. Implementation barriers: a TASKS frame-
work. J Integr Des Process Sci. 2021;25:134–47.
13. Chow R, Forde B, Sawatzky R, Patiño AG, Tran KC, Bittman J, et al. Digital
health technology and hypertension management: a qualitative analysis
of patient and specialist provider preferences on data tracking. Conn
Health. 2022;1:72–84.
14. Ndejjo R, Wanyenze RK, Nuwaha F, Bastiaens H, Musinguzi G. Barriers and
facilitators of implementation of a community cardiovascular disease
prevention programme in Mukono and Buikwe districts in Uganda using
the Consolidated Framework for Implementation Research. Implement
Sci. 2020;15:1–17.
15. Strauss AL, Corbin JM. Basics of qualitative research: techniques and
procedures for developing grounded theory. Thousand Oak.: Sage Publi-
cations, Inc.; 1998.
16. Damschroder LJ, Aron DC, Keith RE, Kirsh SR, Alexander JA, Lowery JC.
Fostering implementation of health services research findings into prac-
tice: a consolidated framework for advancing implementation science.
Implement Sci. 2009;4:1–15.
17. Michie S, Johnston M, Abraham C, Lawton R, Parker D, Walker A. Making
psychological theory useful for implementing evidence based practice: a
consensus approach. Qual Saf Health Care. 2005;14:26–33.
18. Michie S, van Stralen MM, West R. The behaviour change wheel: a new
method for characterising and designing behaviour change interven-
tions. Implement Sci. 2011;6:1–2.
19. Le PTD, Eschliman EL, Grivel MM, Tang J, Cho YG, Yang X, et al. Barriers and
facilitators to implementation of evidence-based task-sharing mental
health interventions in low- and middle-income countries: a system-
atic review using implementation science frameworks. Implement Sci.
2022;17:1–25.
20. Huybrechts I, Declercq A, Verté E, Raeymaeckers P, Anthierens S. The
building blocks of implementation frameworks and models in primary
care: a narrative review. Front Public Health. 2021;9: 675171.
21. Ma L, Wang Y, Xu C, Li X. Online robotics technology course design by
balancing workload and affect. JID. 2022;26:131–58.
22. Mohammadi A, Yang J, Borgianni Y, Zeng Y. Barriers and enablers of TRIZ: a
literature analysis using the TASKS framework. JEDT. 2022. https:// doi. org/
10. 1108/ JEDT- 01- 2022- 0066.
23. Du W, Yang J, Chen T, Yao J, Yan J, Ge H, et al. Sustainable policy design—
How policy impacts household waste management: A case-study from
Shanghai. In: Wang LL, Ge H, Zhai ZJ, Qi D, Ouf M, Sun C, et al., editors.
Proceedings of the 5th International Conference on Building Energy and
Environment. Singapore: Springer Nature Singapore; 2023. p. 1529–39.
24. Shi Y, Yang H, Dou Y, Zeng Y. Effects of mind mapping-based instruction
on student cognitive learning outcomes: a meta-analysis. J Integr Des
Process Sci. 2022;12:1–15.
25. Zeng Y, Cheng G. On the logic of design. Des Stud. 1991;12:137–41.
26. Nguyen TA, Zeng Y. A theoretical model of design creativity: nonlinear
design dynamics and mental stress-creativity relation. J Integr Des Pro-
cess Sci. 2012;16:65–88.
27. Abraham C, Michie S. A taxonomy of behavior change techniques used
in interventions. Health Psychol. 2008;27:379–87.
28. Li Y, Buys N, Li Z, Li L, Song Q, Sun J. The efficacy of cognitive behavioral
therapy-based interventions on patients with hypertension: a systematic
review and meta-analysis. Prev Med Rep. 2021;23: 101477.
29. Merkes M. Mindfulness-based stress reduction for people with chronic
diseases. Aust J Prim Health. 2010;16:200–10.
30. Rollnick S, Miller WR, Butler CC, Aloia MS. Motivational interviewing in
health care: helping patients change behavior. J Chronic Obstr Pulm Dis.
2008;5:203–203.
31. Elwyn G, Frosch D, Thomson R, Joseph-Williams N, Lloyd A, Kinnersley P,
et al. Shared decision making: a model for clinical practice. J Gen Intern
Med. 2012;27:1361–7.
32. Daniels B, McGinnis C, Topaz LS, Greenwald P, Turchioe MR, Creber RMM,
et al. Bridging the digital health divide—patient experiences with mobile
integrated health and facilitated telehealth by community-level indica-
tors of health disparity. J Am Med Inform Assoc. 2024;31:875–83.
33. ElGeed H, Navti PM, Awaisu A. Community Health Outreach Services:
Focus on Pharmacy-Based Outreach Programs in Low- to Middle-Income
Countries. In: Encyclopedia of Evidence in Pharmaceutical Public Health
and Health Services Research in Pharmacy. Cham: Springer International
Publishing; 2020. p. 1–14.
34. Ramanadhan S, Ganapathy K, Nukala L, Rajagopalan S, Camillus JC. A
model for sustainable, partnership-based telehealth services in rural
India: an early process evaluation from Tuver village, Gujarat. PLoS ONE.
2022;17: e0261907.
35. Green J. Qualitative methods. Community Eye Health. 1999;12:46–7.
36. Yerkes RM, Dodson JD. Classics in the history of psychology an internet
resource developed by the relation of strength of stimulus to rapidity of
habit-formation. J Comp Neurol Psychol. 1908;18:459–82.
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
Page 9 of 9
Yangetal. BMC Research Notes (2024) 17:224
37. Zhao M, Qiu D, Zeng Y. How much workload is a ‘good’ workload for
human beings to meet the deadline: human capacity zone and workload
equilibrium. J Eng Des. 2023;34:644–73.
38. Zeng Y. Environment-based design (EBD): a methodology for transdisci-
plinary design+. J Integr Des Process Sci. 2015;19:5–24.
Publisher’s Note
Springer Nature remains neutral with regard to jurisdictional claims in pub-
lished maps and institutional affiliations.
Content courtesy of Springer Nature, terms of use apply. Rights reserved.
1.
2.
3.
4.
5.
6.
Terms and Conditions
Springer Nature journal content, brought to you courtesy of Springer Nature Customer Service Center GmbH (“Springer Nature”).
Springer Nature supports a reasonable amount of sharing of research papers by authors, subscribers and authorised users (“Users”), for small-
scale personal, non-commercial use provided that all copyright, trade and service marks and other proprietary notices are maintained. By
accessing, sharing, receiving or otherwise using the Springer Nature journal content you agree to these terms of use (“Terms”). For these
purposes, Springer Nature considers academic use (by researchers and students) to be non-commercial.
These Terms are supplementary and will apply in addition to any applicable website terms and conditions, a relevant site licence or a personal
subscription. These Terms will prevail over any conflict or ambiguity with regards to the relevant terms, a site licence or a personal subscription
(to the extent of the conflict or ambiguity only). For Creative Commons-licensed articles, the terms of the Creative Commons license used will
apply.
We collect and use personal data to provide access to the Springer Nature journal content. We may also use these personal data internally within
ResearchGate and Springer Nature and as agreed share it, in an anonymised way, for purposes of tracking, analysis and reporting. We will not
otherwise disclose your personal data outside the ResearchGate or the Springer Nature group of companies unless we have your permission as
detailed in the Privacy Policy.
While Users may use the Springer Nature journal content for small scale, personal non-commercial use, it is important to note that Users may
not:
use such content for the purpose of providing other users with access on a regular or large scale basis or as a means to circumvent access
control;
use such content where to do so would be considered a criminal or statutory offence in any jurisdiction, or gives rise to civil liability, or is
otherwise unlawful;
falsely or misleadingly imply or suggest endorsement, approval , sponsorship, or association unless explicitly agreed to by Springer Nature in
writing;
use bots or other automated methods to access the content or redirect messages
override any security feature or exclusionary protocol; or
share the content in order to create substitute for Springer Nature products or services or a systematic database of Springer Nature journal
content.
In line with the restriction against commercial use, Springer Nature does not permit the creation of a product or service that creates revenue,
royalties, rent or income from our content or its inclusion as part of a paid for service or for other commercial gain. Springer Nature journal
content cannot be used for inter-library loans and librarians may not upload Springer Nature journal content on a large scale into their, or any
other, institutional repository.
These terms of use are reviewed regularly and may be amended at any time. Springer Nature is not obligated to publish any information or
content on this website and may remove it or features or functionality at our sole discretion, at any time with or without notice. Springer Nature
may revoke this licence to you at any time and remove access to any copies of the Springer Nature journal content which have been saved.
To the fullest extent permitted by law, Springer Nature makes no warranties, representations or guarantees to Users, either express or implied
with respect to the Springer nature journal content and all parties disclaim and waive any implied warranties or warranties imposed by law,
including merchantability or fitness for any particular purpose.
Please note that these rights do not automatically extend to content, data or other material published by Springer Nature that may be licensed
from third parties.
If you would like to use or distribute our Springer Nature journal content to a wider audience or on a regular basis or in any other manner not
expressly permitted by these Terms, please contact Springer Nature at
onlineservice@springernature.com
ResearchGate has not been able to resolve any citations for this publication.
Chapter
Full-text available
Waste management systems have always been considered complex. Scholars have studied waste management mostly from a macro perspective for a long time, considering waste management policies as a fraction of this complex system. This study presents the causal variables and feedback relationships related to waste management from another perspective, from the inside of a policy, using the macroscopic ideas of Environment-based design (EBD) and the system dynamics pictorial representation. It clarifies the way in which policy acts on waste management systems and provides a new perspective for subsequent research on waste management policy.KeywordsPolicy modelEnvironment-based design (EBD)System dynamicsVariablesFeedback diagram
Article
Full-text available
Aim: Digital health for hypertension management holds potential for improving the quality of care but requires long-term patient engagement to track health data. We explored patient and hypertension specialist perceptions of clinical utility for data tracking including standardized patient-reported outcome measures (PROMs), home blood pressure (BP) measurement, and other health metrics. Methods: Participants reviewed general health status, patient satisfaction, and hypertension-specific PROMs. Semi-structured focus groups (n = 15) with nine patients with hypertension and six hypertension specialists were audio-recorded and thematically analyzed. Results: Key themes identified from patients included: (1) comfort and appreciation of home BP monitoring but only during important periods of hypertension care; (2) preference for tracking new symptoms and medication side effects; (3) patients perceived tracking other health measures including general PROMs, diet and exercise as less relevant to their care; and (4) visually represented BP trends evaluating associations with changes in other health parameters were perceived as useful. Key themes identified by hypertension specialists included: (1) concerns about patient digital literacy; (2) utilizing visual representations of long-term BP data trends for patient empowerment; and (3) unclear relevance of tracking medication adverse effects, PROMs, and other non-BP health metrics. Conclusion: Patients and hypertension specialists had similar perspectives for most aspects of data monitoring but differed in preference for a few aspects that were germane to patients, including monitoring medication adverse effects and symptoms. Including views on data tracking from both patients and providers are essential for designing digital tools to optimize hypertension management.
Article
Full-text available
Mind mapping is a visualization tool used in instruction that can be applied by learners to generate ideas, take notes, organize thinking, and develop concepts. Instruction using mind mapping is becoming increasingly commonly used in education. However, research has produced inconsistent results regarding the effectiveness of mind mapping-based instruction on student learning outcomes. Using the meta-analysis of 21 studies, this study investigates the overall effectiveness of the mind mapping-based instructions on students’ learning outcomes in comparison with that of traditional instruction. Mind mapping-based instruction has been found to have a more positive influence on students’ cognitive learning outcomes than traditional instruction. Analysis of moderator variables suggests that the subject matter and educational level are important factors in the effectiveness of mind mapping-based instruction. Lower-grade students are more susceptible to the influence of mind mapping-based instruction than higher-grade students, and mind mapping-based instruction helps students improve their cognitive learning outcomes in all subjects, especially in the Science, Technology, Engineering, and Math disciplines.
Article
Full-text available
This paper describes our course design approach that successfully transformed an undergraduate Robotics Technology course from in-person teaching to online guided by the TASKS model. Our course redesign process includes identifying conflicts, generating solutions, self-evaluation, and analyses of design solutions. We carefully balanced between Workload and students’ Affect, by designing comparable workloads as before, as well as maintaining students’ motivation similarly at the in-person level. Transforming this course consisting of lecture sessions and lab sessions with hardware and software elements yielded a set of course activities and teaching practices applicable to online teaching of other courses. When physical robots become unavailable, simulation projects were designed as alternatives and simulated versions of those physical projects used in face-to-face classroom. These simulation projects are in the areas of autonomous mobile robots, robotic manipulator, and advanced robotic control on MATLAB-ROS, respectively. Comparisons with past in-person results confirm that effective learning has been achieved remotely, having maintained student’s performance and motivation.
Article
Full-text available
Background Telehealth can improve access to high-quality healthcare for rural populations in India. However, rural communities often have other needs, such as sanitation or employment, to benefit fully from telehealth offerings, highlighting a need for systems-level solutions. A Business of Humanity approach argues that innovative solutions to wicked problems like these require strategic decision-making that attends to a) humaneness, e.g., equity and safety and b) humankind, or the needs and potential of large and growing markets comprised of marginalized and low-income individuals. The approach is expected to improve economic performance and long-term value creation for partners, thus supporting sustainability. Methods A demonstration project was conducted in Tuver, a rural and tribal village in Gujarat, India. The project included seven components: a partnership that emphasized power-sharing and complementary contributions; telehealth services; health promotion; digital services; power infrastructure; water and sanitation; and agribusiness. Core partners included the academic partner, local village leadership, a local development foundation, a telehealth provider, and a design-build contractor. This early process evaluation relies on administrative data, field notes, and project documentation and was analyzed using a case study approach. Results Findings highlight the importance of taking a systems perspective and engaging inter-sectoral partners through alignment of values and goals. Additionally, the creation of a synergistic, health-promoting ecosystem offers potential to support telehealth services in the long-term. At the same time, engaging rural, tribal communities in the use of technological advances posed a challenge, though local staff and intermediaries were effective in bridging disconnects. Conclusion Overall, this early process evaluation highlights the promise and challenges of using a Business of Humanity approach for coordinated, sustainable community-level action to improve the health and well-being of marginalized communities.
Article
Objective Evaluate the impact of community tele-paramedicine (CTP) on patient experience and satisfaction relative to community-level indicators of health disparity. Materials and Methods This mixed-methods study evaluates patient-reported satisfaction and experience with CTP, a facilitated telehealth program combining in-home paramedic visits with video visits by emergency physicians. Anonymous post-CTP visit survey responses and themes derived from directed content analysis of in-depth interviews from participants of a randomized clinical trial of mobile integrated health and telehealth were stratified into high, moderate, and low health disparity Community Health Districts (CHD) according to the 2018 New York City (NYC) Community Health Survey. Results Among 232 CTP patients, 55% resided in high or moderate disparity CHDs but accounted for 66% of visits between April 2019 and October 2021. CHDs with the highest proportion of CTP visits were more adversely impacted by social determinants of health relative to the NYC average. Satisfaction surveys were completed in 37% of 2078 CTP visits between February 2021 and March 2023 demonstrating high patient satisfaction that did not vary by community-level health disparity. Qualitative interviews conducted with 19 patients identified differing perspectives on the value of CTP: patients in high-disparity CHDs expressed themes aligned with improved health literacy, self-efficacy, and a more engaged health system, whereas those from low-disparity CHDs focused on convenience and uniquely identified redundancies in at-home services. Conclusions This mixed-methods analysis suggests CTP bridges the digital health divide by facilitating telehealth in communities negatively impacted by health disparities.
Article
When given a 'good' workload, human participants can efficiently complete the assigned task within the time limit, while they may fail to complete it due to low efficiency when given a 'bad' workload. The objective of this research is to investigate how much workload is considered 'good' for individuals to meet a deadline and successfully complete the assigned task. High work efficiency can be achieved by manipulating workload assignments and assigning them to different individuals at the appropriate time. We have defined the range of this 'good' workload as the capacity zone, which should be supported by necessary interventions from computers or human instructors. The capacity zone represents the area between the two workload equilibrium points, whose position and shape are influenced by factors such as mental capacity, maximum efficiency, and stress limit. Our analysis and simulation results indicate that humans are only capable of effectively completing a large amount of workload assignment by the deadline when working within their capacity zone. Therefore, this research aims to enhance overall work efficiency by customising workload allocation strategies based on different individuals' capacity zone and providing timely intervention when they are working beyond their capacity zone.
Article
Purpose The purpose of this paper is to analyze theory of inventive problem-solving (TRIZ) in terms of knowledge, skill, workload and affect to understand its effectiveness in enabling designers to achieve their optimized mental performance. Design/methodology/approach TASKS framework, which aims to capture the causal relations among Task workload, affect, skills, knowledge and mental stress, is adopted as our methodology. The framework supports the analysis of how a methodology influence designer’s affect, skills, knowledge and workload. TRIZ-related publications are assessed using the TASKS framework to identify the barriers and enablers in TRIZ-supported design. Findings TRIZ has limitations on its logic and tools. Nevertheless, it could create a beneficial impact on mental performance of designers. Originality/value This paper provides a theory-driven TRIZ usability analysis based on the materials in the literature following the TASKS framework. The impact of TRIZ, as an enabler or a barrier, has been analyzed in accomplishing a design task.