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Making a big splash: packaging imagery with implied motion enhances product liking through design appeal and naturalness perception

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Purpose This paper aims to investigate how implying movement in food packaging imagery may affect product liking. Furthermore, the underlying mechanism is investigated by studying the effect of implied motion visuals on design appeal and naturalness perception. Design/methodology/approach Two packages of pineapple juice were designed in which the implied motion depicted in their imagery was manipulated, and a tasting experiment was conducted in which two samples of the same juice were evaluated. Findings The results show that the effect of packaging imagery on product liking occurs indirectly through both design appeal and the product naturalness perception. The results of a parallel multiple-mediator analysis show that (1) depicting implied motion made the package be perceived as more appealing, (2) the product corresponding to the package depicting implied motion was perceived as being more natural, and (3) both effects equally contributed to the positive effect of visuals depicting implied motion on product liking. Originality/value Overall, these findings widen our understanding of the effects of packaging design on product liking and may help both designers and manufacturers design more appropriate packaging for their products.

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Background: Consumers are increasingly demanding transparency in food labeling as they want more and better information about what they are eating and where their food comes from. This seems to be particularly the case for food naturalness. Several food indexes or metrics have been developed in the last decades to objectively measure various aspects of food, yet a comprehensive index that quantifies the naturalness of foods is still missing. Scope and approach: In the absence of clear rules to define and measure food naturalness, this article describes the development of the Food Naturalness Index (FNI), which aims to accurately measure the degree of food naturalness. The FNI simultaneously integrates and builds on insights from consumer research, legal and technical perspectives. A preliminary assessment of the index with consumers across a wide variety of products was conducted. Key Findings and Conclusions: The FNI proposed herein is comprised of four component measures, namely farming practices, free from additives, free from unexpected ingredients, and degree of processing, which includes 10 relevant food naturalness attributes that can be consistently evaluated from information on the product label. The FNI scores were highly correlated with consumers’ perceptions of food naturalness. The FNI has the potential to become a valuable tool in the process of reformulating existing products, developing new ones, and understanding, tracking, and communicating food naturalness attributes in the marketplace. Furthermore, the FNI may provide an objective basis for the use of the “natural” label on food products, which can ultimately lead to better-informed choices.
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Research conducted in controlled laboratory settings plays an important role in understanding human eating behaviour. However, participant characteristics may affect motivation to participate in laboratory eating behaviour research and result in self-selection biases. First-year psychology students (n = 207, 90.8% female, m age = 18.8, m BMI = 21.9) were led to believe that they were choosing between enrolling in one of two laboratory-based studies: an 'advertising' study, or an 'advertising and food' study; the latter specified that participants would consume food and answer questions about their eating behaviour. Participants subsequently reported demographic information and completed a series of questionnaires assessing psychological characteristics hypothesised to predict self-selection in laboratory eating studies. The majority of participants preferred to participate in a study unrelated to eating over an eating-related study (70.5%, χ2 (1) = 34.90, p < .001). Participants choosing the eating-related study over the non-eating study had higher self-reported external eating tendencies and positive preoccupations with food, lower negative preoccupations with food and social appearance anxiety. Participants choosing the eating related study were also more likely to be male than female, although the number of males in the study was small (n = 19) and this finding should therefore be interpreted with caution. The present study provides some evidence that in university based samples of participants there are likely self-selection biases in laboratory-based eating behaviour studies and researchers may benefit from considering the potential influence of self-selection biases when conducting eating behaviour research.
Article
We investigate the factors that influence the visual search for bottles displaying a triangular label whose orientation differs from that of background distractors, using shampoo bottles as stimuli. In Experiments 1 and 2, the participants had to find a bottle having a triangular label in a different orientation from the others displayed as rapidly as possible. The results consistently demonstrated that searching for a trapezoidal-shaped bottle with a downward-pointing triangular label was faster than searching for the same bottle with an upward-pointing triangular label instead. In Experiment 3, participants rated the valence and bottle-label congruency for all of the packaging exemplars used in Experiments 1 and 2. The results revealed that the participants rated a downward-pointing triangular-shaped label as being more incongruent with trapezoidal-shaped bottles than an upward-pointing label. Our findings reveal that the downward-pointing triangle superiority (DPTS) effect elicited by the triangular-shaped label is also influenced by the silhouette of the bottle (which presumably provides a reference frame). Such interactions between label and silhouette have direct implications for packaging design.
Article
Food marketing strategies constantly use trendy messages, novel displays, colourful floor decals, compelling store arrangements and other environmental triggers to exploit consumers; nudges hold the promise to adopt the same interventions to increase healthier choices. The purpose of this systematic review is to frame the state of the art and research gaps on nudging interventions aimed at increasing healthy food choice. Thirty-six articles reporting reviews or empirical studies performed between 2016 and 2018 were analysed. Over 80% of the reviewed empirical research reported positive outcomes. The work provides insights to further analyse the most promising approaches and critically discusses the core shortcomings of available studies. Finally, future research avenues are highlighted as the need for more replications and scalability of interventions.
Article
Immersive environments may restore relevant context during consumer sensory testing and hence, could yield better discrimination and reliability in acceptance tests compared to traditional methods. To date, no study has compared hedonic data from these settings to those obtained in an actual consumption environment. Presently, sixty-two red-wine consumers evaluated the same 4 wines in 3 environments—a traditional sensory booth, an immersive wine bar, and an actual wine bar. For each wine, subjects evaluated overall liking, future consumption habits, and price estimation. Interestingly, wine liking did not differ across the three environments (p = 0.076) nor was there a significant wine by environment interaction (p = 0.955). However, at the individual level, wine liking was less stable. For each subject, the magnitude of difference in liking scores for each wine was calculated between two environments. On average, the greatest difference in liking scores occurred between the traditional booths and the actual wine bar (1.7 ± 0.1) and was significantly greater than the difference in liking scores between the booths and immersive wine bar (1.4 ± 0.1, p = 0.008); the liking difference between the immersive and actual wine bar (1.6 ± 0.1) was intermediate. Consumption behavior was also differentially impacted by environment. Subjects were more willing to order the wines at a wine bar when evaluating in the actual environment compared to the traditional booths (p = 0.035). However, environment did not influence the subject's willingness to purchase the wine to drink at home (p = 0.064). Generally, consumers were able to accurately differentiate price amongst the wines (p < 0.001) but estimated the wines at a higher price point in the actual environment compared to the traditional (p = 0.049). Overall, results suggest wine liking scores across environments were stable within the population, whereas greater variability was observed in individuals when comparing liking scores between traditional booths and the actual environment. Due to the marginal effect of the environment additional research is needed to evaluate the use of immersive technologies and better understand under which conditions context is important.
Article
The context of a consumer test affects participant response. Data collected in a sensory laboratory is likely to have little predictive value of consumer experience in real-life situations. This study determined the effects of context on consumer response to two commercial beers. Regular beer consumers (n = 100) rated liking and emotional response using ten beer-specific emotion categories for two beers (Lager and Ale) under three different conditions: (1) a sensory testing facility (Lab), (2) a natural consumption environment (Bar) and (3) using an evoked context (Evoked). Their choice of product to take home was also recorded. Overall results showed significant product differentiation for liking (F (99, 2, 1) = 8.46, p = 0.004) and product choice (Q (1, N = 100) = 4.85, p = 0.028) in the Bar but not in the Lab or Evoked context. Emotional variables highlighted significant product differentiation (p < 0.05) but more so in the Bar than in the Lab or Evoked context. However, clustering participants on liking revealed three distinct clusters differing in sensitivity to context. Two clusters showed opposing but consistent preference for one of the two products regardless of context. The third cluster was more influenced by context, showing a more discriminating response in the Bar. These findings showed that consumers differ in their degree of context-sensitivity and the extent to which evoking a context gives similar results to a real environment. They also highlighted the importance of segmentation and confirmed the added insights gained by measuring emotional response compared to liking.
Article
The packaging of a product is a key element in the communication between producers and consumers, so getting the consumer to interpret the packaging visual signs in the desired way is crucial to be successful in the marketplace. However, this is not easy as images can be ambiguous and may be interpreted in different ways. For example, depicting an icon of fire on the front of a bag of nuts may lead the consumer to interpret either that the nuts are spicy or that the nuts have been roasted. This paper addresses this problem and, using this case as an example, assesses if the interpretation of a fire icon (spicy vs roasted) can be modulated by manipulating its shape (angular vs rounded). 66 participants carried out an experiment which results show that there is a crossmodal correspondence between spiciness and pointy shapes and that this association can be used to modulate sensory expectations: in a speeded classification task, the bags of nuts depicting pointy fire icons were categorised more quickly as being spicy than as being roasted, while the opposite was true for the bags of nuts displaying rounded fire icons. In addition, the results of a mediation analysis suggest that this effect occurs indirectly through affective appraisal: the pointy fire icons were judged as being more aggressive than the rounded fire icons, which in turn raised spiciness expectations. These findings contribute to the research on crossmodal correspondences and semiotics by showing that the association between spiciness and abstract shapes can be used to modulate how people interpret an ambiguous image.
Article
The images shown on food packaging play an important role in the processes of identification, categorisation and the generation of expectations, since the consumer uses the images to infer information about the product. However, a given image may convey different meanings (e.g. in a food package, “fire” may mean barbecued or spicy), so it is very important for producers and designers to understand the factors responsible for consumers inferring a specific meaning. This paper addresses this problem and shows experimentally that the consumer tends to infer the meaning from the image which is most congruent with the product it is displayed with. 65 participants carried out two speeded classification tasks which results show an interaction between the product (congruent vs. incongruent) and the image (with fire vs. without fire): products congruent with a meaning of fire were categorised more quickly when shown with fire than without it, while products incongruent with a meaning of fire were categorised more slowly when shown with fire than without it. In addition, the results show that stimuli were categorised more quickly when the interpretation of fire was literal (e.g. barbecue) than in those that were metaphorical (e.g. spiciness), indicating that the rhetorical style of the image (literal or metaphorical) influences the cognitive effort required to process it. These contributions improve our understanding of the effect of the images shown on packaging in the communication between packaging and consumers.
Article
How do food companies use package design to communicate healthfulness? The present study addresses this question by investigating the most typical implicit package design elements used by food companies for their health‐positioned food products. Using a content analysis on the packaging design of 12 food product categories across two countries (Denmark and the United States), our findings indicate that (a) implicit package design elements (colors, imagery, material, and shape) differ between health‐positioned and regular products, and (b) these differences are product category specific rather than universal. Our results contribute to knowledge on how package design is used as a health communication tool.
Article
Many food packages on the market show an image of the product contained inside or the ingredients with which the product was produced. During the packaging design process, it is the job of the designer or the marketing team to decide which specific image will be depicted on the packaging. This paper analyses the potential implications of this decision by studying the influence that the visual appearance of the product pictured on the packaging has on the way consumers perceive the product during consumption. Two packaging designs for apple sauce were created; the only variable was the visual appearance of the apple displayed: one showed a red apple and the other showed a green one. The 147 participants in this between‐subjects experiment tasted and evaluated six product attributes (Sweet, Acidic, Intense Flavour, Healthy, Natural, and Quality) as well as Liking and Willingness to buy. The results of a MANOVA‐Biplot analysis show that the visual appearance of the product pictured affects Liking, Willingness to buy, and some product attributes. In fact, a strong positive relationship was identified between the attribute Healthy and the perceived quality of the product with Liking and Willingness to buy; if one of these attributes scored higher, the higher score was extrapolated to the others. The study also shows that gender differences exist as these effects do not affect all consumers equally, with women being more sensitive to them than men. This paper discusses the implications of these results for the food industry, for packaging designers and for marketers. The visual appearance of the apple pictured on the packaging has an influence during tasting. This influence is significant only for women. Women gave higher scores to the apple sauce from the packaging picturing a red apple.
Article
The response variable of overall liking is often used to measure consumers’ overall hedonic response to food. However, little research is done to understand, if liking of all four sensory modalities; appearance, odour, taste and texture, are reflected in the evaluation of overall liking, or if a single sensory modality stands out and is of most importance. The term sensory satisfaction was recently introduced as an alternative to overall liking and should (at least in theory) be used by consumers as a more holistic response variable than overall liking. The aim of the analyses reported in the present paper were, to study the importance of the sensory modalities (liking of appearance, odour, taste and texture) in consumers’ evaluation of overall liking and compare the findings to the importance of the sensory modalities (liking of appearance, odour, taste and texture) in consumers’ evaluation of sensory satisfaction. The data came from a cross-over consumer case-study on apple-cherry fruit drinks (n = 67). The fruit drinks varied in: type of sweetener used, and addition of aroma and fibre. The modalities driving overall liking and sensory satisfaction were studied through slopes of a regression line relating overall liking and sensory satisfaction, respectively, to liking of the sensory modalities: liking of appearance, -odour, -taste and -texture. Results showed the steepest slope between overall liking and liking of taste, whereas the least steep slope was found for liking of odour. The same pattern between slopes was found for sensory satisfaction and overall liking. Therefore, it was concluded that consumers primarily paid attention to liking of taste (to be understood as flavour) and least attention to liking of odour, when evaluating overall liking and sensory satisfaction, respectively, and that consumers did not use sensory satisfaction as a more holistic response variable than overall liking.
Article
Colour is perhaps the single most important element as far as the design of multisensory product packaging is concerned. It plays a key role in capturing the attention of the shopper in-store. A distinctive colour, or colour scheme, can also act as a valuable brand attribute (think here only of the signature colour schemes of Cadbury’s Dairy Milk chocolate). In many categories, though, colour is used to convey information to the consumer about a product’s sensory properties (e.g., taste or flavour, say), or else to prime other more abstract brand attributes (such as, for example, premium, natural, or healthy). However, packaging colour can also affect the customer’s product experience as well: Indeed, a growing body of empirical research now shows that packaging colour affects everything from the expected and perceived taste and flavour of food and beverage products through to the fragrance of home and personal care items. Packaging colour, then, plays a dominant role at several stages of the product experience.
Book
This anthology provides an in-depth analysis and discusses the issues surrounding nudging and its use in legislation, regulation, and policy making more generally. The 17 essays in this anthology provide startling insights into the multifaceted debate surrounding the use of nudges in European Law and Economics. Nudging is a tool aimed at altering people’s behaviour in a predictable way without forbidding any option or significantly changing economic incentives. It can be used to help people make better decisions to influence human behaviour without forcing them because they can opt out. Its use has sparked lively debates in academia as well as in the public sphere. This book explores who decides which behaviour is desired. It looks at whether or not the state has sufficient information for debiasing, and if there are clear-cut boundaries between paternalism, manipulation and indoctrination. The first part of this anthology discusses the foundations of nudging theory and the problems associated, as well as outlining possible solutions to the problems raised. The second part is devoted to the wide scope of applications of nudges from contract law, tax law and health claim regulations, among others. This volume is a result of the flourishing annual Law and Economics Conference held at the law faculty of the University of Lucerne. The conferences have been instrumental in establishing a strong and ever-growing Law and Economics movement in Europe, providing unique insights in the challenges faced by Law and Economics when applied in European legal traditions.
Article
Abstract This study investigated the effects of implicit visual cues on food package design on visual attention and subsequent decision-making. Forty-two participants chose between two target or two filler products while their eye movements were measured with eye tracking. Target stimuli were identical soups with labels varying in shape, angularity and orientation inserted at the top right of the packages. Results showed that packages with upward-rounded labels were chosen most often, followed by downward-rounded, upward-angular and downward-angular labels. Participants looked at both packages for 85 per cent of the time, whereas the labels were only fixated on for 14.8 per cent of the time. Hence, people did not necessarily look at the labels in order to make a decision about which product to choose. This research showed that differently shaped labels affected subsequent decision-making when implemented in the peripheral parts of product packs. Interestingly, there was a general preference bias for upward-rounded labels on front of pack. Therefore, presenting upward-rounded labels peripheral on pack may serve as a useful nudge to actively guide people’s behaviour towards a healthier direction.
Article
Consumers in industrialized countries are nowadays much more interested in information about the production methods and components of the food products that they eat, than they had been 50 years ago. Some production methods are perceived as less “natural” (i.e. conventional agriculture) while some food components are seen as “unhealthy” and “unfamiliar” (i.e. artificial additives). This phenomenon, often referred to as the “clean label” trend, has driven the food industry to communicate whether a certain ingredient or additive is not present or if the food has been produced using a more “natural” production method (i.e. organic agriculture). However, so far there is no common and objective definition of clean label. This review paper aims to fill the gap via three main objectives, which are to a) develop and suggest a definition that integrates various understandings of clean label into one single definition, b) identify the factors that drive consumers' choices through a review of recent studies on consumer perception of various food categories understood as clean label with the focus on organic, natural and ‘free from’ artificial additives/ingredients food products and c) discuss implications of the consumer demand for clean label food products for food manufacturers as well as policy makers. We suggest to define clean label, both in a broad sense, where consumers evaluate the cleanliness of product by assumption and through inference looking at the front-of-pack label and in a strict sense, where consumers evaluate the cleanliness of product by inspection and through inference looking at the back-of-pack label. Results show that while ‘health’ is a major consumer motive, a broad diversity of drivers influence the clean label trend with particular relevance of intrinsic or extrinsic product characteristics and socio-cultural factors. However, ‘free from’ artificial additives/ingredients food products tend to differ from organic and natural products. Food manufacturers should take the diversity of these drivers into account in developing new products and communication about the latter. For policy makers, it is important to work towards a more homogenous understanding and application of the term of clean label and identify a uniform definition or regulation for ‘free from’ artificial additives/ingredients food products, as well as work towards decreasing consumer misconceptions. Finally, multiple future research avenues are discussed.
Article
This paper analyses the influence that certain aspects of packaging design have on the consumer expectations of a series of sensory and non-sensory attributes and on willingness to buy for a bag of crisps in Spain. A two-part experiment was conducted in which 174 people evaluated the attributes for different stimuli using an online survey. In the first part, four stimuli were created in which two factors were varied: the packaging material and the image displayed. Interaction was identified between both factors for the attributes Crunchy, High quality and Artisan. For the attributes Salty, Crunchy and Willingness to buy, the image was the only significant factor, with the image displaying crisps ready for consumption being the only one that obtained higher scores. For the attribute Intense flavour, no statistically significant differences were identified among the stimuli. In general terms, the image displayed on the bag had a greater influence than the material from which the bag was made. In the second part, an analysis was made of the most effective way (visual cues versus verbal cues) to transmit the information that the crisps were fried in olive oil. To this end, two stimuli were designed: one displaying an image of an oil cruet and another with an allusive text. For all the attributes (Intense flavour, Crunchy, Artisan, High quality, Healthy and Willingness to buy), higher scores were obtained with the image than with the text. These results have important implications for crisps producers, marketers and packaging designers.
Article
This review and opinion paper considers methods available to consumer researchers in product-focused investigations who wish to: i) appraise or account for appropriateness of product use, and ii) increase aspects of ecological validity and/or mitigate effects linked to the central location test (CLT) setting not being a natural consumption situation. The topics and methods covered are: appropriateness of product use, item-by-use (IBU) method, non-CLT settings (incl. natural eating locations, field tests and home-use-tests (HUT)), contextualised CLT protocols, evoked consumption contexts, immersive settings and virtual reality. The concluding parts of the paper considers ecological validity and encourages a deeper engagement with this construct in the broader context of validity in consumer research.