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Abstract

A child can be considered at risk if their basic needs or not met or they are in danger of not having these needs met. Highly abnormal living conditions can directly harm personal development, learning, and integration into society. Working with at-risk children requires various educational approaches whose successful implementation depends greatly on the expertise of the personnel involved. This work aims to evaluate the use of relationship and educators’ understanding of it in interventions. To this end, semi-structured interviews were conducted with 26 teaching staff1 who work with children2 in various environments and organizations and subsequently analysed using open coding followed by thematic analysis. Interviews were conducted with eight children’s home educators, eight counsellors and therapists, and ten elementary school teachers. Significant aspects of the understanding and use of relationship-building were identified which, while differing based on the focus of the contributors, demonstrated that relationship-building was the common denominator in all successful interventions in education and re-education.
[UTILIZING PROFESSIONAL RELATIONSHIPS WITH AT-RISK CHILDREN]
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167 2024 45 09
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Utilizing professional relationships with at-risk children
Utilizando relaciones profesionales con niños y niñas en situación de riesgo
Utilizando relacionamentos profissionais com crianças em perigo
Verónika ŠTENCLOVÁ https://orcid.org/0000-0002-5964-5888
Bohdana RICHTEROVÁ https://orcid.org/0000-0001-5372-4465
Hana KUBÍČKOVÁ https://orcid.org/0000-0001-7755-2709
University of Ostrava
Received date: 15.
II
.2023
Reviewed date: 16.
IV
.2023
Accepted date: 22.
IV
.2024
CONTACT WITH THE AUTHORS
Veronika Štenclová: Faculty of Education, University of Ostrava; Fráni Šrámka 3, 709 00 Ostrava, Czech Republic. E-mail address:
veronika.stenclova@osu.cz
KEYWORDS:
Educational
principles;
helping relationship;
child at risk;
pedagogical
intervention;
qualitative research
ABSTRACT: A child can be considered at risk if their basic needs or not met or they are in
danger of not having these needs met. Highly abnormal living conditions can directly harm
personal development, learning, and integration into society. Working with at-risk children
requires various educational approaches whose successful implementation depends
greatly on the expertise of the personnel involved. This work aims to evaluate the use of
relationship and educators’ understanding of it in interventions. To this end, semi-structured
interviews were conducted with 26 teaching staff1 who work with children2 in various
environments and organizations and subsequently analysed using open coding followed by
thematic analysis. Interviews were conducted with eight children’s home educators, eight
counsellors and therapists, and ten elementary school teachers. Significant aspects of the
understanding and use of relationship-building were identified which, while differing based
on the focus of the contributors, demonstrated that relationship-building was the common
denominator in all successful interventions in education and re-education.
PALABRAS CLAVE:
Principios
educativos;
relación de ayuda;
niño en situación de
riesgo;
intervención
educativa;
investigación
cualitativa
RESUMEN: Se puede considerar que un niño o una niña está en situación de riesgo si
sus necesidades básicas no están cubiertas o corren el riesgo de no estarlo. Su entorno o
condiciones se desvían tanto de la norma que pueden perjudicar directamente su desarrollo,
educación e integración en la sociedad. Por lo tanto, se utiliza una serie de procedimientos
pedagógicos específicos cuando se trabaja con niños y niñas en situación de riesgo y se
hace gran hincapié en la experiencia del personal. Este documento presenta los resultados
de un análisis secundario de entrevistas semiestructuradas con 26 miembros del personal
educativo que trabajan con estos niños y niñas en diversos entornos y organizaciones. El
objetivo del análisis es presentar el uso de la relación y la comprensión que el personal
educativo tiene de ella en las intervenciones. Para ello, se utilizaron procedimientos
analíticos de codificación abierta y posterior análisis temático. La entrevista se realizó a
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ocho educadores y educadoras de un hogar infantil, ocho trabajadores y trabajadoras de
orientación y terapia y diez profesores y profesoras de la escuela primaria. Se identificaron
aspectos significativos de la comprensión y el uso de la creación de relaciones, que por un
lado variaban según el enfoque de los informantes. Por otro lado, surgió el denominador
común de la creación de relaciones como condición para el éxito de todas las intervenciones
en los procesos educativos y reeducativos.
PALAVRAS-CHAVE:
Princípios de
educação;
relacionamento que
ajuda;
criança em perigo;
intervenção
pedagógica;
pesquisa qualitativa
RESUMO: Uma criança com insatisfação das necessidades básicas dela ou ameaçada de
tal insatisfação pode ser considerada uma criança em perigo. O seu ambiente de vida
ou condições de vida encontram-se de tal maneira desviadas do normal que podem
imediatamente afetar o seu desenvolvimento, a sua educação e inserção na sociedade.
Por isso utiliza-se uma gama de métodos pedagógicos específicos no trabalho com crianças
em perigo e há aqui uma grande acentuação da profissionalidade dos empregados e das
empregadas. Esta contribuição apresenta a saída de uma análise secundária de entrevistas
semiestruturadas com 26 empregados e empregadas pedagógicos que trabalham com essas
crianças em diversos ambientes e diversas organizações. É objetivo desta análise apresentar
a utilização do relacionamento e seu entendimento por pedagogos e pedagogas no âmbito
das intervenções. A este propósito foram aproveitados procedimentos analíticos de
codificação aberta e de subsequente análise temática. As entrevistas foram levadas a cabo
com oito educadores e educadoras de orfanato, oito consultores e consultoras,terapeutas
e dez pedagogos e pedagogas de escola básica. Foram identificados aspetos significativos
de entendimento e aproveitamento da edificação de um relacionamento que por um lado
divergiam em virtude da orientação dos informantes. Por outro lado mostrou-se como
um denominador comum a edificação do relacionamento como condição de todas as
intervenções bem sucedidas nos processos educativos e reeducativos.
Introduction
According to Rauh (2005), children are defined
as at-risk if under the age of 18 and their natural
development is threatened. These are children
exposed to neglect and abuse, who grow up in
broken homes or in inadequate conditions, are
delinquent or drug addicts, are refugees, are
addicted to the Internet, grow up in families with
many children, live on the streets or are exploited
for work (Erol & Savas, 2022).
Children living with psychological stress and a
disordered home life are more likely to be suffering
from a wide range of emotional-, cognitive– and
conative disorders.
Inconsistencies and deficiencies in social
interaction are characterised by a strong desire
to conform, and difficulty establishing strong
interpersonal relationships. Compared to their
peers who have formed a quality bond with their
significant other, children who are socially insecure
have problems establishing and maintaining long-
term relationships, are generally less socially
oriented, less empathetic, and less popular in
the group. These children typically exhibit poor
communication skills (i.e., limited vocabulary and
lack of spontaneity in speech) and are unable or
unwilling to talk about their feelings and express
their wishes. They tend to be punishment– and
reward-oriented, as reflected in their motivation
and tendency to follow established rules (cf.
Kubíčková, 2020).
If these children are not provided with help and
support, there is a high risk of neuropsychiatric
disorders and social problems. Miruktamova and
Makhamatov (2020) describe several general
rules that should be followed when working with
at-risk children; firstly, the authors emphasize the
great responsibility of the educator when drawing
conclusions about a student; the student’s fate is
generally in the hands of the educator. Therefore,
any appraisal of the situation (for example, about
the need to involve additional specialists) should
be carefully validated with diagnostic work. It is
also necessary for teachers to pay consideration
to not only how they communicate with children,
but also their parents and colleagues. At the
same time, parents and other teachers or workers
should receive clear and precise guidance on how
to work with a child at risk. Finally, it is necessary
to pay special attention to the specifics of the
family situation. Working with the family of a
child at risk is often a more effective means of
psychoprophylaxis than working with a group
of pupils and teachers. Compliance with these
conditions allows us to help the child and provide
the tools to compensate for their difficulties.
At-risk children themselves consider
factors such as emotional support, acceptance,
authenticity, a safe and structured environment,
a strong and trustworthy relationship with
the therapist and empowerment in treatment
decisions to be essential for positive treatment
outcomes (cf. Frauenholtz & Menderhall, 2020;
Loughead et al., 2018).
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When working with at-risk children, education
and re-education can be broadly defined as any
pedagogical or other professional intervention
aiming to benefit and develop the child in question
(cf. Bučilová Kadlecová et al., 2010).
Given the above-mentioned personality
characteristics of at-risk children, the aim of this
paper is to present mutual relationships as an
important factor in working with at-risk children,
in both pedagogical and therapeutic contexts.
Primary interpersonal relationships can
be defined as a longer-term connection with
an emotional bond and a certain degree of
responsibility. One can also speak of secondary
interpersonal relationships, which can be
characterized as temporary, superficial and non-
committal (Hartl & Hartlová, 2015). In professional
work with vulnerable children, it is necessary to
focus on building a relationship based on trust:
only when this is established is it possible to deal
with the situations which vulnerable children may
find themselves in (Lefevre et al., 2017). Trust is
inherently relational; it is generally considered
to be a critical factor in fostering the spirit of
cooperation necessary for successful pedagogical
and therapeutic intervention.
While mutual relationships are described as key
to interventions and integral to the professional
identity and role of social workers and therapists
(Rollins, 2020), building relationships in the school
context is rather neglected – much more emphasis
is placed on teaching methods and the ability to
impart new knowledge and skills. However, these
two fields are closely related since the quality of
the teacher-student relationship is crucial to the
learning process (Downer et al., 2010; Gordon &
Burch, 2003).
Several studies discuss the importance of
the relationship between teachers and students
(e.g., Wubbels et al., 2015; Cornelius-White, 2007;
Hamre & Pianta, 2001;). According to theoretical
sources, a significant portion of teachers
describes the endeavor to establish the best
possible relationship with students as a moral duty
of educators (Hansen, 1998; 2001). Research has
shown that emotional investment in the teacher-
student relationships contributes to the long-term
engagement of teachers and their interest in the
teaching profession and its development (Gu, 2014;
Sammons et al., 2007). Frelin (2010) describes that
the specificity of the teacher-student relationship
is not just about having a positive relationship but
one that has an educational impact. According to
Firestone and Pennell (1993), a positive teacher-
student relationship helps reduce the rate of
premature student dropout. In recent years,
increased workload due to non-personal tasks,
such as increased administrative duties, has
diverted teachers from investing in relationships
with students, resulting in decreased levels
of their engagement and personal interest in
educating students (Frelin & Fransson, 2017).
Based on research, a model comprising four
significant components of the teacher-student
relationship was created (Frelin & Fransson, 2017).
The authors describe a moral impulse on the
teacher’s side as the entry into the relationship,
initiating a time cycle of relationship formation.
During the relationship-building process, teachers
address various dilemmas. Resolving these
dilemmas further advances them, boosts their
self-confidence, opens up opportunities for
new activities and rewards, and has a significant
impact on their self-esteem. As a condition for
engagement and establishing a positive teacher-
student relationship, the need for the teacher’s
enduring belief that they can change students
lives and educational outcomes is evident (cf.
Sammons et al., 2007).
Several educational studies have established
that strong teacher-student relationships
positively influence cognitive and social-emotional
outcomes (e.g., Collins et al., 2017; Jones &
Doolittle, 2017; McKinnon et al., 2018; Parmenter
& Robertson, 2022; Tosto et al., 2016).
Davies (2019) found that when children have
limited trust in school staff, they keep their
family and other problems to themselves. In such
situations, only ad hoc and superficial solutions
can be provided. Children who belong to families
under the remit of social care workers tend to
especially wary in their relationships with other
professionals. It should be noted that relationships
are dynamic processes that are embedded in the
wider interactions that children have with family,
peers, and teachers. All of these areas contribute to
shaping their relational schema (Wang et al., 2013).
It is therefore evident that the family environment
will contribute to the quality of relationships with
schoolteachers. Davies (2019) further emphasizes
that, given that school is children’s primary setting
for contact with professional adults and may be
children’s only regular contact with adults outside
the family, it is absolutely essential to have trusted
adults in school who will be able to establish a
relationship with the child (Davies, 2019). This
is confirmed by other studies which show that
teacher-student closeness acts as a protective
factor against depression, externalizing disorders
in students with adverse parent-child relationships,
and other psychosocial problems (Olivier &
Archambault, 2017; Wang et al., 2013).
At-risk children are often distrustful and
prejudiced against authority figures and exhibit
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various forms of risky behaviour thus making it
difficult for teachers to form a close relationship
with them (Prewett et al., 2018). Murray and
Zvoch’s 2010 study confirmed that children
categorized as ‘at-risk’ in our definition reported
less trusting relationships with teachers, while
their teachers described being in conflict with
them more frequently compared to their peers.
Various training and other programmes are being
introduced to support teachers in this area. One of
these, for example, is the Chicago School Readiness
Project (CSRP). Begun in 2003, this randomized
trial provided targeted and timely intervention for
preschool children from socially deprived areas
and aimed to improve their chances of academic
success. It is important to state that the project
drew from research into teacher-child relationships,
the emotional climate in the classroom, and
children’s ability to manage and interpret emotions,
all of which are critical to academic outcomes
(Raver et al., 2007). The program involved two
programmes of intervention. In the first, teachers
were provided with professional and personal
development training in the form of classroom
management tactics aimed at improving teacher-
child relationships and interactions. The second
focused on feedback and ongoing mentoring in
these strategies by a mental health professional
(Jones et al., 2019). As this is a longitudinal study,
researchers are currently following children from
the original cohort to determine the project’s
impact on academic success, participation in
tertiary education, and career readiness (Gandhi
et al., 2020; McCoy et al., 2019; Watts et al., 2020;
Watts et al., 2018).
Prosocial behaviour on the part of teachers
is another important mechanism that supports
positive and harmonious teacher-student
relationships (Bergin, 2018; Luckner & Pianta,
2011; Spivak & Farran, 2012). Close teacher-child
relationships are characterized by easy and
open communication, a sense of warmth and
understanding, and mutual affection (McKinnon
et al., 2018). It is also interesting to note that close
teacher-student relationships are associated with
not only students’ mental well-being but also the
teachers’ (Corbin et al., 2019).
In children’s education, however, the question
often arises: where is the boundary between a
professional and personal relationship? What
kind of relationship hurts and hinders rather
than helping and healing? The available literature
suggests that a positive professional-client
relationship (be that child or adult) has a positive
impact beyond the scope of specialist knowledge
alone (Kopřiva, 2016; Nerantzi et al., 2021).
This fact has been rediscovered in connection
with the Covid-19 pandemic and subsequent
implementation of online learning, which has
complicated the formation and development of
teacher-student relationships (Armellini & De
Stefani, 2016; Bozkurt et al., 2020).
Regarding the professionals involved, for
whom establishing a relationship is an important
attribute of their work, there may be two disruptive
tendencies at play. The first is a need for excessive
control, which prevents the development of the
child’s autonomy. This is often described, for
example, in the teaching profession. The other,
described by Kopřiva (2016) in terms of the self-
sacrifice of the worker, whose excessive help
weakens the child and, in some cases, creates
an unhealthy dependence on the worker. One
condition for creating a “healing” relationship with
a child is understanding the child by attuning to
their vision and experience of the world.
However, creating a strong relationship with
vulnerable children is not an easy task; these
individuals have repeatedly experienced rejection,
criticism and moralizing by close relatives or even
specialists. Convincing children who have been
hurt so many times that we truly have their best
interests at heart succeeds with concrete actions
that go beyond conventional efforts (cf. Kaim &
Romi, 2015). It is essential to maintain contact
and not let the child out of sight, even if he
gives the impression that he is not interested (cf.
Castonguay, 1993).
In contrast, the therapeutic relationship is a
central component of every therapeutic process
and is considered a fundamental condition of
the process. This relationship represents the
connection and bond between the client and the
therapist, involving feelings, attitudes, and ways
of expressing them (Gelso & Carter, 1985). The
therapeutic relationship has numerous dimensions
and types related to the phase of the therapy
process and the focus of the psychotherapeutic
approach to which the therapist subscribes. We
can speak of attachment, projection, transference,
the need for boundaries, creating a safe haven in
times of distress, and the emotional availability
of the therapist to the client (Obegi, 2008). In
the case of the therapist-client relationship, we
refer to it more as an ‘attachment’ rather than a
‘commitment,’ which is a closer description of
the teacher-student relationship. Relationship is
a well-researched therapeutic component that
has been shown to contribute significantly to
treatment outcomes regardless of the specific
type of therapy used (e.g., Coyne, 2019; Mallonee
et al., 2022; Norcross & Wampold, 2011; O ‘Connor
et al., 2019; Tschuschke et al., 2021; Tschuschke et
al., 2020; Whittingham & Werbart et al., 2018).
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Just as in, for example, social work, building
a quality relationship in therapy depends on
transparency, mutual trust, respect and interest
in the client (cf. Rollins, 2020). An example of a
comprehensive approach is Glasser’s reality
therapy, which was developed to improve
success rates in the prevention of delinquency
(cf. McWhirter & Al., 2013). The core principles
of reality therapy are basic needs, responsibility,
and bonding. The aim of this approach is to enable
clients to evaluate their behaviour and accept
responsibility for it based on the ability to satisfy
their basic needs in a realistic way. The basic
needs in this concept are the need to love and
be loved, and the need to respect oneself and
others. To fulfil these needs, it is essential that the
client is in a close personal relationship with one
or two people. The stated principles lead to three
basic components of reality therapy: (1) establish
a deep relationship with the client, (2) reject
the client’s behaviour, which is unrealistic and
irresponsible, while still accepting the client and
accompanying them through life, and (3) gradually
teach the client more responsible and mature
ways of satisfying needs in accordance with
reality. Through these three basic components,
the clients learn to regulate, accept, and value
themselves (cf. McWhirter & Al., 2013).
In relationship-based work with at-risk children,
relationship can be used as a means to design
interventions that increase clients’ exposure
to relationships that are safe and responsive
for them, and thereby promote an emotionally
corrective experience.
Finally, in our long-term pedagogical and
therapeutic experience there have been
debates over the use of some psychotherapeutic
approaches in education. Psychotherapy has
its opponents as an intervention modality in
education and is not yet a component of Czech
school legislation. I consider that education can be
inspired by psychotherapy, where relationships are
the basis of its theory and practice, as described
by, for example, Barcalová et al. (2022). Among
other things, the authors consider it a given that
children can flourish only with an authority figure
who is truthful, sensitive to their needs, emotional
expressions and personality traits, and who is
able to accept the child for who they are with
understanding and respect.
1. Rationale and Objectives
Multidisciplinary cooperation in some areas of
social reality is proving to be necessary. At the
end of 2021, researchers from the Faculty of
Education and the Faculty of Social Studies began
collaboration to carry out qualitative research in
the areas of social work and education in work
with vulnerable children in various settings.
Analysis of the results showed that the teacher
or therapist-child relationship was one of the
most significant factors. This became the impetus
for the secondary analysis presented in this text.
The secondary analysis presents the role of the
relationship in interventions and its understanding
by educators.
2. Methodology
Materials and methods
Primary qualitative research into the work with
vulnerable children in various environments and
its results was carried out through semi-structured
interviews. The interviews had the character of a
stimulus interview with the aim of giving maximum
space for the contributors’ voices. The interview
was structured into five areas: (1) aims when
working with vulnerable children, (2) interventions
used by the specialists involved, (3) techniques
and methods, (4) cooperation with other
individuals and organizations, and (5) perceived
and expected results.
As part of the secondary analysis, the entire
transcribed interview was analysed with regard
to contributors’ statements on the topic of the
relationship.
Sample
Semi-structured interviews were managed by 3
academics (authors of the paper) and conducted
with 26 specialists who acted as contributors
through their work with at-risk children. The
sample consisted of 8 counsellors (TP1-TP8); 10
primary school staff (PP1-PP10) comprising 5
educational consultants, 3 social pedagogues,
1 special needs teacher and 1 prevention
methodologist; and 8 pedagogues from a
children’s home (VP1-VP8) comprising 1 director
and 7 educators. The youngest contributor was 29
years old, the oldest 69. There were 7 men and
19 women among the teachers. All contributors
mentioned have a pedagogical education and
in the performance of their profession they use
pedagogical procedures depending on the context
of the work and the target group. However, some
of them also have a therapeutic education, and
therapeutic approaches are also used, especially
by counsellors, in performing their work.
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Procedure
Before interviews were arranged, consent was
obtained by telephone or in person with the
selected contributor. The interviews typically
took place mainly in the contributor’s workplace
and lasted between 45 and 60 minutes. Informed
consent was also given to make audio recordings
of the interviews, at which time they were also
informed of the anonymized data collection and
the expected publication of interview results.
Subsequently, a verbatim transcription of the
audio recordings was made. Participation in the
research survey was voluntary. Interviews were
conducted in accordance with the APA Code
of Ethics (2016) and time and attention was paid
to establish a sense of safety throughout the
interviews; The participants were told at the
beginning of the interview what the questions
would be about and how the interview would
proceed. Participants were also given the
opportunity to ask the researchers their own
questions, or to refuse to answer the questions.
The interview style was simple, conversational,
and mainly open-ended questions were used,
while also paying attention to cultural differences.
Analysis
The obtained information was transcribed and
subjected to data analysis, using Thematic
Analysis, which helps capture the process of
identifying patterns or themes within qualitative
data. Thematic Analysis is considered more a
method than a methodology (Braun & Clarke,
2006). The aim of Thematic Analysis is to
identify themes (patterns) that are important or
interesting and to use these themes to address
research or express a particular issue. Although
there are several ways to conduct this analysis,
we adhered to the six-step framework (Braun &
Clarke, op.cit.).
In the first step, we read and re-read all the
transcribed interviews to become well-acquainted
with our data. During this process, we made initial
notes about our first impressions. In the second
phase, we performed open coding, meaning we
did not have predefined codes but used our own.
Coding helped us reduce the data into smaller
meaningful units. We did not code every piece
of text, only passages related to the information
for the purpose of this article. We examined the
generated codes and grouped semantically similar
ones under preliminary themes in the fourth
step. In this step, we reviewed and modified
these themes. We considered whether the data
associated with each theme aligned and assessed
whether the themes worked in the context of the
overall data. In the penultimate step, we refined
and identified the themes, elaborated on what the
themes were about, how they were related, and
how they influenced each other, etc. The final step
was writing this article.
Thematic analysis allows us to uncover
what research contributors consider important
and enables the description of the research
participant’s reality through their own spoken
or written expression. This method is close to
grounded theory but keeps the story intact and
often uses previous theoretical concepts. During
analysis and subsequent interpretation of the
data, the researcher can focus on similarities
or differences in the recurring patterns found
(Lochmiller, 2021).
Categories were created as a result of
discussion between researchers and were
described in relation to the contexts and
environment in which the contributors operate.
Finally, the researchers identified three themes
that were common to all types of educators.
Limitations of the study
The output of this secondary analysis intends to
draw attention to the diversity of perspective of
the use of relationship by educators in different
environments and contexts. The limit of the study
is the failure to explore other important factors
including contributors’ personalities, values, and
additional education. These limitations could
have been addressed by conducting follow-up
interviews with the contributors involved and help
clarify some of the information from the primary
interviews.
3. Results
Based on the analysis, three topics emerge for
discussion. Firstly, what helps to build a relationship
with a child in practice? Secondly, what obstacles
appear when building a relationship? Finally,
manifest and latent expression of the need
for a relationship with the child for successful
interventions will be considered. In the following
text, the individual topics are presented in more
detail and reinforced with verbatim transcriptions
of the statements of selected contributors.
What helps to build a relationship with a child
in practice?
Building a mutual relationship is not a short-term
matter; it is a step-by-step process that depends
on personal qualities and skills in addition to
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specialist knowledge. If the contributors talked
about the need to build a relationship with a child
at risk, they reflected on what had worked for
them in practice. There was a recognition that this
was not restricted to relationship-building with
the child, their family and peer group, but also
involved cooperation and relationship-building
with colleagues and other professionals in their
milieu. Interview analysis revealed the varying
extent to which contacts with specialists outside
the school were made, ranging from superficial
(“I know the name of the person to contact) to
intense (“I know what he is good at and where
we can support each child and how we can
agree on that”). In a therapeutic environment,
multidisciplinary cooperation is perceived as
necessary in matters of comprehensive care for
boys and girls. at risk In this respect however,
significant limits still prevail, specifically the lack
of cohesion and continuity of care.
Building a relationship with parents in
connection with compulsory school attendance is
influenced among other things, by the accepted
scope of the work of pedagogues. While teachers
are not expected to have contact with parents other
than on school premises, social pedagogues visit
families in the pupil’s extracurricular environment
as a regular part of their work (AVSP, 2020).
Educators in the school environment describe that
their investment in building a relationship with the
family helps them become familiar with the normal
life of the child in the family. In this way, they
have a deeper understanding of the family issues
(e.g., housing, domestic conflicts, the overriding
economic situation) which have a negative impact
on the pupil’s performance at school. If the parent-
teacher relationship is deepened, the parents allow
the educator to advise or help them. One of the
social pedagogues described a situation where
she helped with the family budget and assisted
in planning the children’s schedule for leisure
activities or homework. Building a relationship,
according to educators, involves regular contact and
sharing everyday things, not just solving children’s
problems. Educators described drinking tea or
coffee together, talking about politics or ordinary
things related to the place where they live as a
matter of course. In the case of a social pedagogue,
there was also an exceptional case of common
dining and invitations to family lunches in a socially
excluded neighbourhood. They repeatedly stated
that in order to understand the child and establish
a trusting relationship, it is important to understand
the situation in the family. The importance of the
relationship with the children’s family also appeared
among the contributors from among the educators
in children’s homes. In the Czech Republic, girls and
boys are most often placed in children’s homes due
to dysfunctional home life. Nevertheless, the aim
is to continue to work holistically with the entire
family, which, according to contributors, leads to
more effective pedagogical work with children.
Mutual conversations about the family situation
have proven effective in practice, often leading
to education on parenting skills and strengthened
parent-child and child-teacher relationships.
In this situation, the child will feel the unified
educational action of parents and teachers, which
will strengthen the sense of security, safety and
understanding of the situation. If we work with a
child at risk, working with his family is a completely
natural process, not only as a partner in the search
for effective solutions on behalf of the child, but
often as a client. If the boy or girl with whom we
are trying to be in a professional relationship has
specific needs, it is very likely that the parent also
has specific needs and must be treated accordingly:
“The fact that the biological parent is involved in
their life even though they are not with them is of
great importance to those children.” (VP3)
Educators also described their experience
with the qualities and activities which help them
directly in building a relationship with the child.
If they showed an interest in the child in the
school environment, which the child perceived,
it allowed them to deepen their teacher-boy or
girl relationship. Again, they communicated, as
with the relationship with the children’s parents,
that it is necessary to nurture this relationship
not only when solving problems, but in ordinary
everyday activities. It is important to know, for
example, when the child’s birthday is, how many
siblings he has, what is celebrated in the family
and what is not. If they did not teach the child,
they stated that it is good to be familiar with the
teaching and the class to which the child belongs.
Spending free time together was considered
very important by the pedagogues. Convincing
a vulnerable child and his family that our interest
is real is a rather difficult task. In addition, it
also helps to express that we remember what
he tells us about himself, his strengths, his likes,
his opinions, that we hear his wishes and try to
fulfil them. However, our presence and practical
actions seem to be the most effective when a
child finds himself in a difficult situation. From a
personal perspective, it was taken as a sign that
the relationship was developing positively that
the child had sufficient trust to express that he
doesn’t want problems, he just doesn’t know how
to solve them. Risky behaviour is perceived as
a consequence of stress and trauma in the lives
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of girls and boys, not a deliberate violation of
established norms. They perceived the need for
a mutually respectful relationship with patience
as key. They appreciated being able to laugh and
joke with the child. In a therapeutic relationship
with the child at risk, great emphasis is placed on
the authenticity and truthfulness of the facilitator.
In addition, contributors expressed the need to be
open, accommodating and to like their profession.
“They really appreciate it when you make time for
them, sit down with them, discuss what troubles them
or what makes them happy, listen to them.” (VP5)
In the school environment, the topic of personal
development of the educators themselves arose
only rarely. Two contributors, however, were
strongly positively influenced in this respect:
after taking part in supervision and therapeutic
education which helped them to better navigate
their lives, they felt more confident working with
vulnerable children. In institutional education,
educators are aware of their importance as a role
model who can help compensate for children’s
negative experiences with adults. For this reason,
they mentioned the risk of creating assumptions,
which, according to them, are an obstacle to
building relationships. They try to correct these
assumptions mainly through mutual interviews
within the organization and at educational
events. The importance of personal growth is
also reflected in the statements of counsellors in
the form of regular interviews and supervisions,
which, for example, reveal doubts as a natural
part of professional and personal development.
The child needs to get to know the specialist; he
needs to establish that he can trust this authority
figure, he needs to be assured that they are not
just another adult trying to manipulate him. It is
therefore necessary to move slowly, carefully,
and respectfully in the child’s living space. When
establishing a relationship, it helps how the experts
perceive the child’s problems, his needs, and the
possibilities of intervention. They perceive their
clients as injured children; abnormal behaviour is
primarily caused by injuries in the family. Problems
are attributed to stressful situations and are not
the fault of the child. Acceptance of the child and
everything that belongs to him is also related to
the way the professional thinks about the child: the
child’s personality is not judged, only the behaviour
is deemed inappropriate. Working with a child in
crisis also places great demands on the expertise
and experience of the intervening professional.
The statements of our contributors show that in
cooperation with professional procedures, it is
essential to give the girls and boys your time and
presence; in short, just to be with the child, to be
there for him without expectations. Put aside for
a while all the problems associated with the child
and aspirations to improve his behaviour and just
connect with the child, perceive him here and now
with all his needs. The often-mentioned genuine
interest in the child, which is a good requisite for a
quality relationship, can be demonstrated with help
in non-standard situations, when a child is in need.
Particularly effective are the specific actions
by which the expert sometimes gets beyond
the boundaries of his comfort zone, beyond
the boundaries of his office and working hours.
It also follows from the practice of therapists
that forgiveness plays an important role in
establishing and maintaining a relationship. A
common symptom of a child at risk is a failure
to follow established rules and failure to meet
expectations. It is necessary to approach children
and their families proactively, to go beyond the
established ways of working, to meet them and
repeatedly offer opportunities for cooperation.
Another phenomenon that a child usually does
not encounter is the fact that someone perceives
his words as important. This is not a blind trust in
everything the boy or girl says, but rather that it is
essential to recognise and appreciate his view of
the situation.
Regarding the various specialists and
organizations involved, mutual cooperation and
consistency in the approach to the child and his
family is an important supporting factor for quality
and, to a certain extent, effective work.
Acceptance is important, don’t judge, try to
approach authentically, so with those children it’s
doubly so, also no, the evaluation, I’d say that’s the
very last thing a person should do, what a person
should do at work with children.” (TP8)
What obstacles appear in practice when
building a relationship?
Complications when establishing a relationship
can generally be encountered in three areas.
The first is the client’s absence or unavailability.
It is often very difficult for children and their
families to keep appointments; in the best case
they cancel with an apology, in the worst case
they don’t answer at all. On one hand this could
simply be attributed to a reduced awareness of
the need for intervention, on the other it could
be the cumulative burden of various stress factors
meaning that paradoxically, families no longer
have the time or energy to constantly deal with
the problem. Therapists try to view the client’s
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unavailability as an expected phenomenon in
relation to their life situation.
Educators considered what helps them
develop a relationship with a child, but also what
hinders it and what obstacles appear in practice
when building a relationship. Parents were more
likely to be uncommunicative than the children.
The risk prevention methodologist described his
experience with a boy with whom he was unable
to establish contact. In the ninth grade the family
moved and the boy changed schools. In his new
class he did not make contact with anyone. Some
time passed before the prevention methodologist
discovered that the boy’s lack of interest was
connected, among other things, to the use of
drugs, which affected his ability to communicate
and establish relationships.
In institutional education, teachers often
encounter indifference on the part of children
and their families. Educators described it as
indifference to any interaction. Given the reasons
for placing girls and boys in children’s homes (drug
addiction, abuse, material and emotional neglect,
homelessness, crime, etc.), we can only imagine
what experiences children bring with them to
institutional education. Children with negative
experience of authority figures may show fear
of establishing contact with the teacher, at other
times indifference, or even increased aggression.
This brings us to another obstacle to
establishing a relationship with children, which
is their psychological condition and its severity
as determined by experts. This could include
children with psychiatric diagnoses, their increased
aggression, and in some cases also their medication.
Children could be withdrawn and uncommunicative
due to poor mental health, which, especially in
institutional education, manifests, for example,
as reduced intellect, emotional flatness, impaired
self-awareness of one’s own emotions and in the
motivation of one’s own behaviour.
Boys and girls who reach puberty are much
more eager to be accepted by their peers, so
establishing a relationship of trust with a teacher
turns out to be much more complicated than with
children of younger school age. If a child becomes
part of a delinquent group during adolescence
which fulfils his needs, establishing a relationship
with a teacher becomes more complicated,
leading to the refusal of help and support from
teachers and other professionals, as well as the
emergence of a so-called counterculture that
supports risky behaviour. A very important
predictor when building a relationship with an
at-risk child is his history with those close to
him during childhood. If a child, especially in
the early stages of development, but also in the
following stages of life, experiences repeated non-
acceptance or outright rejection by adults, the
child creates natural barriers and will be reserved
and withdrawn.
The final limiting factor could be the specific
educators, therapists or institutions involved.
Shortcomings may be identified concerning, for
example, individuals’ personality or professional
competencies, or institutionally regarding the
regulatory or organizational framework. In the
process of working with at-risk children, there
are naturally moments when the expert has
insufficient understanding of the needs of the
children and is not able to make a decision
regarding the appropriate strategy to create a
relationship. It is important, however, that in the
case of therapists this is an indication that further
steps must be taken, such as handing the child
over to care, supervision, etc.
Another phenomenon that is expressed
explicitly or implicitly in interviews is the lack of
time and energy. In the context of work with at-
risk children, experts reflect that this target group
needs maximum professional commitment, but
the reality is often different. The contributors
report that as a result of demanding and often very
frustrating work, their commitment decreases and
passivity increases.
Educators reported that in some cases they
are not able to overcome professional stereotypes
or their own prejudices and without a more
thorough acquaintance with the pupil’s situation,
they assume bad intentions of the parents or
the children themselves. It is not possible to
establish a relationship of trust afterwards. In the
school environment, establishing a relationship
with a child at risk is also complicated for
teachers handling large class groups and being
overwhelmed by administration and other work
duties. A social pedagogue in a primary school
with a predominance of Roma pupils reported
that if he fails to understand the situation from the
child’s point of view, it is usually difficult for him to
establish a relationship with the child. In the same
way, in children’s homes, it is necessary to work
with the personality of the pedagogue to avoid
creating preconceptions and prejudices, which the
educators try to correct through further education
and joint interviews. Unfortunately, the existence
of professional supervision in these organizations,
which could significantly help to improve the
quality of interventions, is still not standard.
Limits at the institutional level are also related
to the interoperability of services. A relatively
common phenomenon in the case of at-risk
children and their families is the use of several
professional and support services at the same
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time, so several organizations can enter the lives
of families at the same time. It is reasonable to
assume that services should be provided in a
cohesive manner, although the reality is often
very different. Individuals from the various
organisations involved, far from cooperating,
may not even know of the other’s existence. The
impacts of a lack of cooperation are of a different
nature, it is worth noting, for example, that
overwhelming the client with interventions, chaos
due to the application of different, sometimes
even contradictory approaches results in a loss of
trust in professional help.
“…they have already experienced so many
disappointments with those people…first parents,
then teachers for example and others…then it is
difficult for them to trust anyone…” (TP6).
Manifest and latent expression of the need
for a relationship with the child for successful
interventions
Some primary school educators do not talk about
establishing a relationship with the child at all within
the framework of educational interventions and
only explain what can be achieved from a practical
or technical point of view. They state, for example:
“They are entitled to free lunches…free after-school
clubs”, “We can help them arrange that” (PP3), “We
have an endowment fund at the elementary school,
and we paid for the trip with that…” (PP1)
“Parents only hear that someone can take their
benefits…”(PP9)
Talk of establishing a student-teacher
relationship is also absent with another elementary
school teacher:
“We definitely organize free clubs for these children”
(PP4), “We often cooperate with social services”
(PP7), “We try to set some rules…” (PP10)
In some cases, the need to foster a relationship
with the child is expressed implicitly. A class
teacher and educational consultant discuss
what needs working on in the class. He talks
about the teacher’s responsibility to nurture and
encourage positive relationships in the classroom.
But he doesn’t talk directly about working on his
relationship with his children:
“It is necessary to work with the class, conduct
lessons and various bonding activities so that the
child simply feels good in that group and fits in… it is
definitely necessary to support those relationships
in the classroom…” (PP6)
The prevention methodologist describes
working with a child at risk. He explains that in
order to do his job well and help the child, he
needs to know a lot of information about the child.
He describes it as feeling like detective work:
“You have to be interested in the children, otherwise
you won’t find out anything. You have to be with
them and given time they will open up to you.” (PP2)
The social pedagogue also explains that
spending regular time with and taking interest in
the child is key. Again, they speak only indirectly
about the need to build a relationship.
In primary schools, none of the teachers
interviewed mentioned relationship as a condition
for effective interventions with at-risk children.
Having said that, we can find several examples
where there is a recognition that building a
teacher-pupil relationship will be important. The
social pedagogue states that she is able to work
more effectively when she has a good relationship
with the child and the family.
On the other hand, relationship is one of
the most inflected terms across all interviews
with counsellors and therapists. Establishing a
relationship with the client is the starting point
for any work with him – it is a basic condition for
intervention. So initially, a lot of attention is paid to
building trust and creating a safe space. Corrective
work, neutralizing negative patterns of behaviour
and encouraging positive behaviour must wait
until the relationship has been established.
“That’s why the most important thing is relationship
and trust; without that it’s impossible to start at
all…” (TP4)
Children’s homes are different in nature from
counselling institutions or schools. Despite the
fact that boys and girls can spend much of their
childhood there, it is ultimately a dynamic and
temporary environment. Children’s homes are
generally speaking a substitute for domestic life
and thus represent the child’s ‘home base’. It is
for this reason that educational caseworkers are
aware of the importance of relationship for any
further work with the child, and the nature of the
relationship is expressed in latent and manifest
forms. However, the statements collected also
declare the aforementioned fact that first and
foremost a relationship must be established:
“the most important thing is to establish a
relationship; if you don’t have a relationship,
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nothing will work, you can’t work on anything, build
anything.” (VP8)
4. Discussion and Conclusion
When working with at-risk children, a number of
specialist education and re-education procedures
are used. These interventions are carried out
with great emphasis on the expertise of the
caseworkers involved and the professional
contexts in which they take place. Secondary
analysis of 26 semi-structured interviews with
teaching staff revealed significant understanding
and use of relationship as a characteristic of
successful interventions when working with
vulnerable girls and boys. Relationship was a
prevailing manifest or latent theme in individual
interviews, while thematic analysis revealed 3
themes. The first of these focused on factors that
support relationship-building with an at-risk child.
The contributors agreed that relationship-
building is a long process that requires time, effort,
and patience. Those involved from adjacent social
networks, such as the child’s family and other
caseworkers or organizations, also play a role in this
process (Borg & Drange, 2019; Hesjedal et al., 2013;
Schüller et al., 2022). In the Czech Republic, this is
one of the newer trends in the school environment.
If the school wants to help a child at risk, it must
no longer be an isolated but open process (Gurr
et al., 2022). Above all, cooperation with the
families of at-risk children is key, because the family
environment has significant bearing on the success
of the education or re-education process (Berger
& Font, 2015; Kourkoutas et al., 2015; Paccaud et
al., 2021). However, efforts to involve the family can
represent a considerable paradox in practice, since
in most cases the socio-pathological phenomena
the child is struggling with stem from the child’s
adverse domestic situation. Therefore, it is
necessary to intervene not only with at-risk children
but entire families. The contributors reported that,
in addition to the interest of human subjects in the
work process, being mindful of their own approach
and attitudes helps in building a relationship with a
child at risk. It was primarily about demonstrating
openness and helpfulness towards the girls and
boys; simply being there, not only when providing
targeted problem solving – spending free time
together, taking an interest in his hobbies and
opinions, listening to his thoughts and wishes. Just
allowing the child to be heard and knowing that
someone is listening and respects his needs is an
important element in developing a relationship.
However, the aforementioned is predicated on
the developed and mature personality of the
contributor, capable of reflection and, above all,
self-reflection. While this appeared rarely among
elementary school teachers, among counsellors
and pedagogues from institutional care it was
evident that they are aware of the importance of
the relationship with oneself, which may be due to
the completion of self-experiential psychotherapy
training and other courses and seminars focused
on personal development (Kross et al., 2023;
Mösler et al., 2022). Obstacles in establishing a
relationship appeared in the identified topics
concerning the child and his unavailability. At-
risk children have problems in social interactions,
being uncommunicative and lacking other social
skills (Kubíčková, 2020; Mmusi & van Breda,
2017). Establishing relationships appears to be
problematic, although the issue of trust and
distrust in other people is very controversial
(Dima & Bucuta, 2020). Furthermore, these boys
and girls may often have psychiatric diagnoses,
display increased irritability and mood swings,
low frustration tolerance, emotional flatness or
reduced self-control (Jedlčka et al., 2015). Other
factors precluding relationship-building occur
at the level of the contributors themselves or
the institutions involved, in the form of personal
shortcomings including passivity, prejudices or
assumptions. Unfortunately, professional oversight,
which could significantly help to improve the
services provided, is still not provided as standard
in these organizations (Brend & Collin-Vézina,
2021). Time pressure and administrative tasks
leave caseworkers with less energy to apply the
necessary interventions. At the institutional level,
the lack of multidisciplinary cooperation may be
problematic. However, when working with at-risk
children, closely coordinated multidisciplinary
collaboration is necessary to provide successful
interventions (Hesjedal et al., 2015; Lalaylants,
2013).
Despite the clearly important role that the
caseworker-child relationship plays in the provision
of interventions, some of the contributors do not
explicitly reflect this fact at all. Among elementary
school teachers there is, at most, only latent mention
of the importance of relationships (if it is mentioned
at all), whereas counsellors and pedagogues in
institutional care see mutual relationships as
the foundation of their work. Without a strong
relationship between the specialist and at-risk child,
it is not possible to provide successful educational
or re-educational interventions. Therefore, greater
attention should be paid to this topic in social care
education at undergraduate and postgraduate level
and in the further professional training of social
care workers and other professionals working with
at-risk children.
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Contributions
Contributions Authors
Conception and design of work Author 1, Author 2
Documentary search Author 1, Author 2, Author 3
Data collect Author 1, Author 2, Author 3
Critical data analysis and interpretation Author 1
Review and approval of versions Author 1
Funding
This research has not been supported by any grant or project. All costs for its implementation came from
the operating costs of the Department of Social Education, University of Ostrava.
Conflict interest
The authors declare that there is no conflict of interest.
Acknowledgements
We would like to thank the Faculty of Social Studies of the University of Ostrava for their cooperation in
this study and all the teachers and therapists involved for their participation.
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Notes
1. The term teaching staff includes both men and women; more detailed information on specific occupations and gen-
der representation is provided in the sample description.
2. The term children or child includes both boys and girls, hereafter both terms will be used. We also sometimes use
the term pupil in the context of the school environment.
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HOW TO CITE THE ARTICLE
Štenclová, V., Richterová, B. & Kubíčková, H. (2024). Utilizing professional relationships with at-risk
children. Pedagogía Social. Revista Interuniversitaria, 45, 162-182. DOI:10.7179/PSRI_2024.45.09
AUTHOR’S ADDRESS
Veronika Štenclová. Mgr. Veronika Štenclová, Ph.D. Faculty of Education; University of Ostrava.
Fráni Šrámka 3, 709 00 Ostrava, Czech Republic. E-mail: veronika.stenclova@osu.cz
Bohdana Richterová. Mgr. Bohdana Richterová, Ph.D. Faculty of Education; University of Ostrava.
Fráni Šrámka 3, 709 00 Ostrava, Czech Republic. E-mail: Bohdana.richterova@osu.cz
Hana Kubíčková. Mgr. Hana Kubíčková, Ph.D. Faculty of Education; University of Ostrava. Fráni
Šrámka 3, 709 00 Ostrava, Czech republic. E-mail: Hana.kubickova@osu.cz
ACADEMIC PROFILE
VERONIKA ŠTENCLOVÁ
https://orcid.org/0000-0002-5964-5888
Doctor of pedagogy with a focus on social pedagogy, currently working as an assistant professor at
the Department of Social Pedagogy, Faculty of Pedagogy, University of Ostrava. At the same time,
she has been working with children in institutional care. The object of her professional interest
is work with children at risk, the educational process with people exhibiting risky behavior and
also educational work in institutions of institutional. She also participates in a number of research
projects, is a lecturer at educational seminars and a participant in the psychotherapy training of
Virginie Satirová’s Transformational Systemic Therapy. In the Czech Republic, she advocates the
legislative inclusion of the job position of social pedagogue in primary education.
BOHDANA RICHTEROVÁ
https://orcid.org/0000-0001-5372-4465
Doctor of pedagogy, the head of the Department of Social Pedagogy, which educates experts
in bachelor’s and master’s degree studies. In her research she is focused on two areas; socially
vulnerable groups of children and personal development of students and teachers. As part of
the design of action research, she worked with groups of educators to improve their professional
practice. In the Czech Republic, she advocates the legislative inclusion of the job position of
social pedagogue in primary education.
HANA KUBÍČKOVÁ
https://orcid.org/0000-0001-7755-2709
Assistant professors at The Faculty of Education, University of Ostrava. Her research is focussed
on issue vulnerable children and their families, youth at risk and foster families. Her other research
interests include personality and social development of students and teachers.
ResearchGate has not been able to resolve any citations for this publication.
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This article investigates distances between therapists and their clients in their experience of the therapeutic alliance across the duration of the psychotherapeutic treatments in a naturalistic study. We looked at the working alliances from different vantage points—rupture, repair of ruptures, distances in the alliance impressions of both clients and therapists—and their correlation with treatment outcome. The only predictive variable of alliance ruptures was the inability of therapists to bond sufficiently with their clients regarding a sustainable working atmosphere, which could be identified through a continuous distant alliance rating by the therapists. Alliance ruptures in turn significantly predicted premature termination of treatments, whereas alliance ruptures per se did not necessarily predict treatment outcome. The paper discusses the possible role of the quality of therapists’ attachment styles as a potentially crucial variable in an effective working alliance in psychotherapy.
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Children or adolescents living in foster or institutional care received so far insufficient consideration in therapy intervention research. At the same time, they are a high-risk group for developing mental illness. The aim of this systematic review is to record evidence-based psychotherapeutic interventions of the past 15 years on a national and international level that address children and young people living in foster care and youth welfare institutions and their mental health. Through a systematic literature research, interventions for the target group described were identified and analyzed about their specificity and evidence. From 170 publications, ten interventions with sufficient evidence could be included in the present analysis. The result of the current literature research shows that further specialized psychiatric-psychotherapeutic interventions for children in foster care and youth welfare institutions are necessary. Regarding the transferability to the German youth welfare and health system, cross-system and interdisciplinary cooperation is needed. Hereafter further research is required to establish specific and evidence-based intervention approaches.
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Background Residential childcare workers (RCWs) in child welfare and youth-justice settings are at risk of secondary traumatic stress, burnout, and moral distress. Workplace support has been shown to be protective against work-related harms for some helping professionals and a lack of workplace support has been cited as a contributing factor toward workforce instability; however, little is known about what types or sources of support are effective for RCWs. Participants and setting 81 RCWs from 11 residential units in 11 of the 16 territorial service centers across the province of Québec, Canada. Methods This interpretive description study analyzed data extracted from transcripts of individual interviews guided by the Secure Base Interview protocol (Schofield & Beek, 2018). Responses to a single item were read for meaning, compared, contrasted, and then coded using the thematic analysis technique. The sources of support identified by participants as helpful were aggregated to reveal a common support system pattern. Results Multiple sources of social support were described; the majority were interpersonal interactions with peers, unit managers, and various interdisciplinary team members. Informal individual supports without role overlap and teams with a common vision were most often cited, even when formal supports were available. Conclusions Implications of these findings include the need to conceptualize effective workplace social support for RCWs and to rethink the place of mutual-aid among trauma-exposed professionals in residential child welfare and youth-justice settings.
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